General care & precautions
Primrose Wind, Sun and Rain Sensor Instructions 7
Sensor adjustments continued Guarantee
This sensor is guaranteed against faulty parts and
workmanship for one year from the date of delivery.
Faulty parts will be replaced or exchanged within that
period. The guarantee covers domestic use only.
5a Stadium Way,
Reading,
RG30 6BX
0870 499 0220
www.primrose-awnings.co.uk
Troubleshooting - Q & A
1. The buttons on the receiver work properly, but nothing happens when the remote zapper buttons are pressed.
A: If the LED on the transmitter does not light or only lights weakly when button is pressed, replace the type 23 A 12VDC battery in the
zapper or check that the remote zappers are programmed correctly.
2. Neither zapper nor receiver buttons work and receiver doesnt click when the buttons are pressed.
A: If the LED1 doesnt light up make sure that the power is being delivered to terminals L& N (AC Live, AC Neutral) on the power mains
of the receiver. If the power is on and the LED1 doesnt light up then the receiver box is more than likely to be faulty. Please call for a
replacement.
3. Neither transmitter nor receiver buttons work, but can hear a click in the receiver once the button is pressed.
A: Please make sure that there is line voltage across terminals L & N or R & N and that the wires are connected properly.
Repeat this check pressing the DOWN button (one direction should power L&N and the other direction R&N). Reset the receiver box
by switching off and on from the mains power. Try operating the side buttons. If it doesnt work, than its likely to be faulty - please call
for a replacement.
Note:
There will be 10- 20 seconds delay before the signal is actually operated.
In order for the sensor to operate properly, the sensor must be positioned in an area that is fully exposed to the wind,
sun and rain.
Once the wind activates the sensor (or spin the turbine manually), the awning will retract back in and
nothing will operate for another 15-30mins (Until the sensor resets itself). Right now the sensor
“detects” a huge gust of wind and will want to protect the awning so even if the sensor is exposed
to intense sunlight, it wont operate and open out straight away until 15-30mins has passed (otherwise
the awning will just go back and forth and damage the awning).
You can reset the sensor settings by switching off and on from the mains power.
