Polycom SoundPoint IP 300 Manual de usuario

Quick

Reference

Guide

Polycom SoundPoint IP

Series 300, 400, 500, 600

(excluding IP 335)

Placing a call:

1. Pick up the handset, enter the number, press the

(Dial) button

1. Press the (Speakerphone) button, enter the number,

and press the (Dial) button

Answering a second call:

1. While on the phone, press the (Hold) button

2. Select the line ringing in

Turn on/off the Do Not Disturb:

ON:

1. Press the (Menu) button.

2. Select [Features]

3. Select [Do Not Disturb]

OFF:

4. Press the (Menu) button.

5. Select [Features]

6. Select [Do Not Disturb]

To place a call on hold:

1. While on a call, press the (Hold) button

*Note* To pick up a call on hold, hit [Resume]

Call Forwarding:

1. Dial *72 to turn on Call Forwarding

2. Dial *73 to turn off Call Forwarding

1. Press the (Menu) button

2. Select [Features]

3. Select [Forward…]

4. Select [Always]

5. Enter forwarding number

*Note* To disable, follow the same steps, but disable

Accessing your Voicemail:

1. Dial *86,

2. Press *

3. Enter Passcode

Accessing your Voicemail from out of ofﬁce:

1. Dial the phone number assigned to your seat

2. Wait for your Voicemail prompt

3. Press *

4. Enter your Passcode

1. Dial the Voicemail Pilot Number

2. Enter your Mailbox number

3. Enter your Passcode

*Note* Your Voicemail Box Number can be found on

Cbeyondonline.net under Services > Voicemail. This is typically

a 12 digit number. The Voicemail pilot number can be found

under Services > Calling Features > User Directory.

Sending callers directly to Voicemail:

1. While on a call, press the [Trans] (Transfer) softkey

2. Enter *55, then the extension of the person

3. Press [Trans] (Transfer) softkey again

To transfer a call:

1. While on a call, press the [Trans] (Transfer) softkey

2. Enter the Extension or Number you want to transfer to

3. Press [Trans] (Transfer) softkey again

3 way call / Conference Call:

1. While on a call, press the [Conf] (Conference) softkey

2. Dial the number you want to conference/3 way call

3. Once connected to the new call, press the

(Split) softkey then the (Join) softkey

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Quick

Reference

Guide

Polycom SoundPoint IP

Series 300, 400, 500, 600

(excluding IP 335)

To park a call:

1. While on a call, press the transfer key, then *68

2. Enter any valid extension number that you want to park the

call on and then the (#) key

3. The call is now parked on that number and will have to be

retrieved (see below)

If you would like to park a call on your own extension, simply

press transfer, *68, and (#).

To retrieve a parked call:

1. Pick up the handset and dial *88

2. Enter the extension the call is parked on

3. You are now connected to the parked call

To manage personal features on the phone:

1. Press the (Menu) button

2. Select Settings > Basic > Preferences >

3. Scroll through the options under each of the selections using

the (Up) and (Down) buttons

To change your ring tone:

1. Press the (menu) button

2. Select Settings > Basic > Ringtype

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