Polycom SoundPoint IP 300 Manual de usuario

Quick

Reference

Guide

Polycom SoundPoint IP

Series 300, 400, 500, 600

(excluding IP 335)

Placing a call:

1. Pick up the handset, enter the number, press the

(Dial) button

1. Press the (Speakerphone) button, enter the number,

and press the (Dial) button

Answering a second call:

1. While on the phone, press the (Hold) button

2. Select the line ringing in

Turn on/off the Do Not Disturb:

ON:

1. Press the (Menu) button.

2. Select [Features]

3. Select [Do Not Disturb]

OFF:

4. Press the (Menu) button.

5. Select [Features]

6. Select [Do Not Disturb]

To place a call on hold:

1. While on a call, press the (Hold) button

*Note* To pick up a call on hold, hit [Resume]

Call Forwarding:

1. Dial *72 to turn on Call Forwarding

2. Dial *73 to turn off Call Forwarding

1. Press the (Menu) button

2. Select [Features]

3. Select [Forward…]

4. Select [Always]

5. Enter forwarding number

*Note* To disable, follow the same steps, but disable

Accessing your Voicemail:

1. Dial *86,

2. Press *

3. Enter Passcode

Accessing your Voicemail from out of ofﬁce:

1. Dial the phone number assigned to your seat

2. Wait for your Voicemail prompt

3. Press *

4. Enter your Passcode

1. Dial the Voicemail Pilot Number

2. Enter your Mailbox number

3. Enter your Passcode

*Note* Your Voicemail Box Number can be found on

Cbeyondonline.net under Services > Voicemail. This is typically

a 12 digit number. The Voicemail pilot number can be found

under Services > Calling Features > User Directory.

Sending callers directly to Voicemail:

1. While on a call, press the [Trans] (Transfer) softkey

2. Enter *55, then the extension of the person

3. Press [Trans] (Transfer) softkey again

To transfer a call:

1. While on a call, press the [Trans] (Transfer) softkey

2. Enter the Extension or Number you want to transfer to

3. Press [Trans] (Transfer) softkey again

3 way call / Conference Call:

1. While on a call, press the [Conf] (Conference) softkey

2. Dial the number you want to conference/3 way call

3. Once connected to the new call, press the

(Split) softkey then the (Join) softkey

CBEYOND.COM

Quick

Reference

Guide

Polycom SoundPoint IP

Series 300, 400, 500, 600

(excluding IP 335)

To park a call:

1. While on a call, press the transfer key, then *68

2. Enter any valid extension number that you want to park the

call on and then the (#) key

3. The call is now parked on that number and will have to be

retrieved (see below)

If you would like to park a call on your own extension, simply

press transfer, *68, and (#).

To retrieve a parked call:

1. Pick up the handset and dial *88

2. Enter the extension the call is parked on

3. You are now connected to the parked call

To manage personal features on the phone:

1. Press the (Menu) button

2. Select Settings > Basic > Preferences >

3. Scroll through the options under each of the selections using

the (Up) and (Down) buttons

To change your ring tone:

1. Press the (menu) button

2. Select Settings > Basic > Ringtype

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