Polycom VVX-450 Series Manual de usuario

Utility Telecom

Polycom VVX 450 Guide

is guide is intended to help you understand how to use the

Polycom VVX 450 Series. If you have any questions, give us a call at

877-965-7800 or email ser[email protected].

Polycom VVX 450 Quick Start

Placing Calls

To place a call, dial the number, then pick up the handset or press the Speaker or

Headset key.

Receiving Calls

1. To answer an incoming call, pick up the handset, press the Speaker or Headset

key, or press the Answer sokey.

2. To answer an incoming call when you’re already on an active call, press the

Answer so key on the screen.

• Your rst call will automatically be placed on hold.

• To retrieve your rst call: use the navigation arrows to scroll to the call, and

then press the Resume so key.

Placing Calls on Hold and Resuming Calls from Hold

1. To put an active call on hold, press the Hold button or the so key.

2. To resume the call, press the Resume so key.

3. If you have more than one call on hold, using the navigation arrows, select the call

you wish to reconnect with and press the Resume so key.

Enabling and Disabling “Do Not Disturb” (Send All Calls to Voicemail)

1. To enable “Do Not Disturb”, press the Home button.

2. Using the navigation keys, scroll over and select Do Not Disturb. You will see

the “Do Not Disturb” icon by your extension line appearance, indicating that the

feature has been enabled. **Please note: once “Do Not Disturb” is enabled, calls cannot

be received until you disable the feature.

3. To disable “Do Not Disturb”, repeat the previous steps.

Initiating 3-Way Conference Calls

1. To initiate a three-way conference call, while on an active call, press the More so

key. en press the Conference so key; the rst call will be placed on hold.

2. Dial the second number. When the second party answers, press the More so key,

then press the Conference so key again to join the calls.

Accessing Call History

1. From the Home view, use the navigation arrows to select the Directories icon.

en select Recent Calls. Your call history will be displayed.

2. To dial a number from your history, nd to the desired number and then press

the Dial so key. **Note: you can also quickly access placed, missed and received calls by

[////] le, right and down on the navigation keys.

Performing a Consulted (Announced) Transfer

A “consulted” transfer is performed when you announce the call to the recipient

prior to transferring the call.

1. To conduct a consulted transfer, while on an active call, press the Transfer button

or so key and enter the destination (extension) you wish to transfer the call to.

2. en press the Dial so key.

3. e caller is automatically placed on hold. Once the receiving party answers,

announce the call.

4. To complete the transfer, press the Transfer button or so key again.**Note: You

can perform a blind transfer by holding down the Transfer so key or button, then a popup

menu will appear, select Blind, then enter the extension to transfer the call.

Performing a Transfer Directly to Voicemail

A direct transfer to voicemail is performed when you wish to transfer a call directly

to another user’s voicemail.

1. To conduct a direct transfer to voicemail, while on an active call, press the

Transfer button or so key.

2. Next, enter *55, and follow the voice prompts; enter the user’s extension followed

by the pound # key. You will hear a conrmation message. is completes the

transfer to voicemail

Adding Contacts to Directory from the Call History List

1. To create a new contact from a call history item, from the Home view use the

navigation arrows to select Directories, then select Recent Calls.

2. Select the caller you wish to add, and then press the Info so key. Press Save to

add it to your directory.

3. To edit the contact’s information, use the navigation arrows to scroll to the eld

you wish to edit. Enter the information and press Save to save the contact.

Accessing Directories and Adding New Contacts

1. From the Home view, use the navigation arrows to select the Directories. en

select Contact Directory.

2. Press the Add so key to add a new contact. Using the navigation arrows, select

the elds you wish to edit. When nished, press Save to save the contact.

**Note: the Contact eld is required and must contain the telephone number of the contact.

Accessing Voicemail

A blinking red “voicemail message waiting” indicator light noties you when you

have a new voicemail message on your phone.

1. To check your voicemail messages, pick up the handset then press the Messages

(envelope) button.

2. Enter your voicemail passcode followed by the # pound key. Follow the audio

prompts to retrieve your voicemail messages. **Note: If you forget your voicemail

passcode, please contact your system administrator to have it reset.

We’re Here to Help

If you’re unable to nd what you need, please

contact Customer Care. We are available for

assistance 24/7. For any network or technical

issues with your service, please contact us at

877.965.7800 or [email protected].

Visit uyt.co for

more information!

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