Polycom 4000 SIP 2.2 Manual de usuario

User Guide

SoundStation®IP 4000 SIP 2.2

SoundStation®IP 4000 for SIP USER GUIDE

SoundStation®IP 4000 SIP

July, 2007

Contents

Introduction ............................................... 1

Parts List ................................................... 1

Installing SoundStation®IP 4000 SIP ............. 2

Connecting Network and Power Source................................2

Features .................................................... 3

Using SoundStation®IP 4000 SIP .................. 4

Placing a Call ........................................................................4

Answering a Call....................................................................4

Call Hold and Resume...........................................................5

Multiple Calls on Hold ............................................................5

Microphone Mute ...................................................................5

General Key Use ...................................................................5

Local Conferencing................................................................6

Splitting a Conference ...........................................................6

Transferring a Call .................................................................6

Call Timer...............................................................................6

Ending a Call .........................................................................7

Redial.....................................................................................7

Call Forwarding......................................................................7

Volume Adjustment................................................................7

Do Not Disturb .......................................................................7

Time and Date .......................................................................8

Display Contrast ....................................................................8

Ring Type...............................................................................8

Call Lists ................................................................................9

Contact Directory ...................................................................9

Speed Dial ...........................................................................10

Multiple Call Appearances ...................................................10

Shared Lines........................................................................ 11

Voice Mail ............................................................................ 11

Distinctive Ringing / Call Treatment..................................... 11

Multilingual Support (Localization).......................................12

Phone Reboot......................................................................12

Optional Features ..................................... 12

Text Messaging....................................................................12

Presence / Status / Buddy Lists...........................................13

Troubleshooting ........................................ 15

Safety and Compliance............................... 16

Part 15 Rules .......................................................................16

Class B Digital Device or Peripheral....................................16

Modications........................................................................17

Installation Instructions ........................................................17

Plug Acts as Disconnect Device ..........................................17

Industry Canada (IC) ...........................................................17

CE Mark...............................................................................17

VCCI ....................................................................................17

RRL......................................................................................17

Polycom Limited Warranty

and Limitation Liability .............................. 18

Exclusions ................................................ 18

Warranty Exclusive.................................... 18

Service Agreements................................... 19

Limitations of Liability ............................... 19

Disclaimer................................................ 19

Governing Law ......................................... 19

Thank you for choosing the SoundStation®

IP 4000 SIP. This conference phone

provides multi-person audio conferencing

capabilities for small to medium

conference rooms within a Session

Initiation Protocol (SIP) internet protocol

telephony system. In this User Guide you

will ﬁnd everything you need to quickly

use your new phone. Be sure to verify

with your system administrator that your

network is prepared for conﬁguring your

SoundStation®IP 4000 SIP phone. As

well, be sure to read the Parts List and

the Safety and Compliance section in

this guide before you set up and use the

SoundStation®IP 4000 SIP phone.

Introduction

Parts List

The following items are included in your

SoundStation®IP 4000 SIP package.

Check this list before installation to ensure

that you have received each item. If you

are missing any items, please contact your

SoundStation®IP 4000 SIP reseller.

Polycom SoundStation®IP 4000 SIP Network Cable

Quick Start GuideExternal Microphones

(optional)

Power Interface Module

Power Cord

Power Adapter

Console Cable

Installing SoundStation®IP 4000 SIP

This section provides basic installa-

tion instructions and information for

obtaining the best performance with the

SoundStation®IP 4000 SIP phone. If you

require additional information or assis-

tance with your new phone, please contact

your system administrator.

The SoundStation®IP 4000 SIP User

Guide includes regulatory compliance

information that your system administra-

tor should review and can also be found at

www.polycom.com.

Connecting Network and Power Source

AC Power Option

Power interface module

Power adapter

Network cable

Power cable

Console cable

External

microphones

(optional)

Features

LED Indicators

The LEDs located on the top of your SoundStation®

IP 4000 indicate the current status of the phone.

Green - Your call is in progress.

Flashing green - A call is incoming.

Blinking green - Your call is held by the far end.

Red - Your call is muted.

Blinking red - You have placed the call on hold.

Keys

Displays a menu of settings and options.

Exit

Exits from current screen

to previous menu.

Soft Keys

The screen will display labels

for these keys to identify their

context-sensitive functions.

Phone

Originates and ends calls, answers

incoming calls.

Scroll

Navigate up or down

through displayed lists.

Select

Choose a menu item.

Volume

Use these to adjust ringer

and audio volume.

Mute

Toggle microphone on or

off during a conversation.

Dial Pad

These 12 keys provide the 10 digits, the 26

alphabetical characters and special characters avail-

able in context-sensitive applications.

Redial

Dials last dialed party.

Placing a Call

1. To obtain dial tone, press the

key or the New Call soft key.

2. Dial the desired number.

Answering a Call

To obtain the IP address of your phone, press followed by Status, Platform and Phone. The IP

address is listed together with other phone information.

Users also have the option to dial directly

from the dial pad without ﬁrst getting dial

tone. Simply enter the number then press

the key or press the Dial soft key.

In all cases, the active call will appear on the

display showing call duration and destina-

tion.

Incoming calls may be ignored

by pressing the Reject soft key.

Using SoundStation®IP 4000 SIP

Press the key or the Answer soft key.

The three LEDs will blink green when the

phone rings.

Call Hold and Resume

During a call, press the Hold soft key. The

call will be placed on hold and this will be

indicated on the display. The three LEDs

will blink red to indicate that a call is on

hold. Press the Resume soft key to retrieve

the call.

Multiple Calls on Hold

If multiple calls are on hold, use the arrow

keys to switch between the calls then press

the Resume soft key to retrieve the desired

call. If more than one call is on hold, an

indication will appear on the display, for

example “2/3” shows that this is the second

call out of three calls.

During a call, press . The three LEDs

on the phone glow red to indicate that the

other party (parties) cannot hear you.

If you are using external microphones,

press the key on the phone or the

microphones.

You can still hear all other parties while

Mute is enabled.

To turn off Microphone Mute, press

again.

Microphone Mute

General Key Use

To navigate through menus and to enter data,

these are useful tips:

1. Use or the Next and Prev soft

keys to scroll through lists. In some

lists the and keys can

be used as “Page Up” and “Page

Down”.

2. Many soft keys can only be ac-

cessed by pressing the More soft key.

3. Press to exit from any menu.

4. To enter text using the dial pad,

press the number keys one or more

times. For example, for ‘A’ press

‘2’ and for ‘C’ press ‘222’. When

in text entry mode the display title

will show whether keys will gener-

ate numbers (1), upper-case (A) or

lower-case (a) characters and the

1/A/a soft key can change this.

Local Conferencing

You can create a conference with two other

parties using the phone’s local conferencing

feature.

1. Place a call to the ﬁrst party.

2. Press the Confrnc soft key to create

a new call (the active call is placed

on hold).

3. Dial the phone number of the

second party or use the arrow keys

to access speed dial numbers or the

missed call list, or use the Features

menu to access placed and received

call lists. From one of these lists

press the Dial soft key.

4. When the second party answers,

press the Confrnc soft key again to

join all parties in the conference,

or press the Split soft key to put

the ﬁrst call on hold and keep the

second call as the active call.

A conference may be created at any time

between an active call and a call which is

on hold by pressing the Join soft key.

Ending the call on the conference

originator’s phone will not end the

conference, the other two parties can

continue to talk

Splitting a Conference

When a conference has been estab-

lished, a Split soft key is available.

Pressing this key will split the confer-

ence into two calls on hold.

Transferring a Call

1. During a call, press the Trnsfer soft

key (the active call is placed on

hold).

2. Dial the number to which you want

to transfer the call or use the arrow

keys to access speed dial numbers

or the missed call list, or use the

Features menu to access placed and

received call lists. From one of

these lists press the Dial soft key.

3. Press the Trnsfer soft key again or

hang up to complete the transfer.

This can be done as soon as the

ringback sound is heard or you can

wait until the third party answers

and talk to them before completing

the transfer. Press the Split soft key

to put the ﬁrst call on hold and keep

the second call as the active call.

Transfer may be cancelled during estab-

lishment by pressing the Cancel soft key.

The original call is resumed.

Call Timer

Call progress on an active call is monitored

through a local call timer. This is visible

within the active call window on the display.

A blind transfer (without consultation)

can also be supported by pressing the

Blind soft key.

Redial

Press to place a call to the last

dialed number.

Call Forwarding

Calls may be forwarded to another exten-

sion as follows:

1. Press the Forward soft key from the

phone’s idle display or press

and select Features and Forward...

at any time.

2. Enter a number or URL to forward

all future calls to.

3. Press the Enable soft key to conﬁrm

Call Forwarding.

Idle display returns with a moving arrow

on the line label to conﬁrm Call Forward-

ing enabled.

To turn call forwarding off:

1. Press the Forward soft key from the

phone’s idle display or press

and select Features and Forward...

at any time.

2. Press the Disable soft key.

Idle display returns and the line indicator

now displays the regular icon.

Ending a Call

Press the key or the End Call soft key.

Volume Adjustment

Press the volume keys to adjust speaker

volume during a call. Pressing these keys in

the idle state adjusts the ringer volume.

Do Not Disturb

Call Forwarding is not available on

Shared Lines.

To prevent the phone from ringing on

incoming calls, activate the Do Not

Disturb feature by pressing the key,

Features, and use the key to toggle

Do Not Disturb on and off.

A ﬂashing icon and text on the display

indicates that Do Not Disturb is on.

Calls received while Do Not Disturb is

enabled are logged in the Missed Call list.

To redial another previously dialed

number, press the key, and select

Features, Call Lists, Placed Calls. You

will see a list of previously placed calls.

Choose the number you wish to redial and

press Dial.

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