Poly Voyager 5200 UC Manual de usuario

Voyager 5200 UC

Wireless Headset System

User Guide

PLANTRONICS + POLYCOM. NOW TOGETHER AS

Contents

Overview 3

Headset Overview 3

USB Bluetooth adapter 3

Charge case overview 5

Charge case to PC or USB wall charger 5

Charge your Headset 6

Check Battery Level 6

Low battery warnings 7

Use charge case 8

Fit 9

Connect and pair 10

Connect to PC 10

Conﬁgure for media 10

Pair to mobile device 10

NFC pairing 11

Re-Pair the USB adapter 11

The Basics 12

Make/Take/End Calls 12

Mute 12

Adjust the volume 12

Interact with Microsoft softphone 13

Voice assistant 13

Enable and use Amazon Alexa 13

Play or pause audio 13

Use sensors 13

Advanced features 16

Enable Tile 16

Voice alerts list 16

Adjust voice alert volume 16

Load software 17

Firmware Update 18

Headset recovery 18

Troubleshooting 19

What's in the box 21

Accessories 22

Speciﬁcations 23

Support 24

Siri

Google Now

Alexa*

NFC

Charge port

/ Call button/Press to interact with Microsoft Teams (app required)

Bluetooth button (use when pairing a device)

Siri, Google Now Virtual Personal Assistant (VPA) button

Alexa* *Alexa requires Plantronics Hub app

Mute button

Volume buttons

Indicator light

Power button

Near Field Communication

To pair your headset and USB adapter again if it loses connection, put your headset and USB

adapter into pair mode (for the USB adapter, press the Bluetooth pairing button for 4 seconds

until the lights ﬂash red and blue).

NOTE Adapter design may vary

Standard LEDs

USB LEDs What they mean

Flashing red and blue Pairing

Solid blue Headset connected

Flashing blue On a call

Overview

Headset Overview

USB Bluetooth adapter

USB LEDs What they mean

Solid red Mute active

Flashing purple Streaming media from computer

LEDs when Microsoft Teams* is detected

USB LEDs What they mean

Flashing red and blue Pairing

Solid purple Headset connected

Flashing blue On a call

Solid red Mute active

Pulsing purple Microsoft Teams notiﬁcation

NOTE *Requires Microsoft Teams application

The USB Bluetooth adapter is stored inside of the charge case.

IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and

protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1

minute. The LEDs ﬂash when charging.

Charge the case for 90 minutes before docking your headset. Once the case is fully charged, it

can recharge your headset twice while on the go before needing connection to a charge cable

providing up to 14 hours of talk time.

Charge case overview

Charge case to PC or USB

wall charger

Your new headset has enough power to pair and make a few calls directly out of the box. It takes

approximately 90 minutes to fully charge the headset; the indicator light turns off once charging is

complete.

A micro USB cable is supplied to allow you to charge the headset with an AC wall charger (not

included) or through a PC's USB port. The PC must be powered on to charge via USB 2.0 or higher.

Or you can use the charge case.

NOTE Always charge at near room temperatures; never charge battery at temperatures below 0°C

(32°F) or above 40°C (104°F).

There are multiple ways to check the battery level of the headset:

• Listen to voice prompts on the headset by pressing the Call button.

• Check the LED indicators on the headset or charging case.

• Use the Plantronics Hub application for desktop or mobile. You can download the software by

visiting poly.com/software.

Charge your Headset

Check Battery Level

Headset LED behavior

Off Charging complete

Battery high

Battery medium

Battery low

Battery critical

Battery Level Voice Prompt

30 minutes of talk time remaining "Battery Low" repeats every 15 minutes

10 minutes of talk time remaining "Recharge Headset" every 5 minutes

Low battery warnings

A fully charged case can recharge your headset fully two times for an additional 14 hours of

headset talk time.

IMPORTANT The charge case is placed in deep sleep mode after manufacturing to save power and

protect the battery. To wake-up the charge case, plug it into a power source for a minimum of 1

minute. The LEDs flash when charging.

Check the charge case battery status by pressing the button on the side.

Battery status LEDs for charge case

Battery high

Battery medium

Battery low

Battery critical; Recharge case/headset

Use charge case

1Slide headset over and behind your ear, then press gently toward your ear.

NOTE Remove your eyeglasses before donning the headset for best fit.

2Rotate microphone boom until it is pointed toward your mouth.

3Mic boom moves up and down for a better fit.

2 3

Change the eartip for a better fit.

1Push in eartip and rotate to the left to unlock it.

2Align new eartip into slot; push, rotate to the right and lock into place.

To wear the headset on your other ear, rotate the boom upwards then twist it around so the eartip

is on the other side before lowering the mic boom.

Fit

Your Bluetooth USB adapter comes pre-paired to your headset.

1Turn on your headset and insert the Bluetooth USB adapter into your laptop or PC.

2The USB adapter LED ﬂashes and then turns solid to indicate the headset is connected to the USB

adapter. If you are wearing your headset you hear “PC connected” to indicate the connection has

been established. When on a call, the LED on the USB adapter flashes blue. When not on a call the

LED is solid.

3OPTIONAL Load Plantronics Hub for Windows/Mac by visiting poly.com/software. This allows you

to customize your headset behavior through advanced settings and options.

Your USB Bluetooth adapter comes ready to take calls, but listening to music takes some

additional configuration.

Windows

1To conﬁgure your Bluetooth USB adapter to play music, go to Start menu > Control Panel > Sound

> Playback tab. Select Plantronics BT600, set it as the Default Device and click OK.

2To pause music when you place or receive calls, go to Start menu > Control Panel > Sound >

Communications tab and select the desired parameter.

Mac

1To conﬁgure the Bluetooth USB adapter, go to Apple menu > System Preferences > Sound. On

both the Input and Output tabs, select Plantronics BT600.

1To put your headset in pair mode, press and hold the Call button until you hear "pairing" and the

headset LEDs flash red and blue.

2Activate Bluetooth on your phone and set it to search for new devices.

•iPhone Settings > Bluetooth > On*

•Android Settings > Bluetooth: On > Scan for devices*

NOTE *Menus may vary by device.

3Select “PLT V5200 Series.”

If necessary, enter four zeros (0000) for the passcode or accept the connection.

Once successfully paired, you hear “pairing successful” and the headset LEDs stop flashing.

NOTE Your headset can pair with up to 8 devices but only maintain 2 connections simultaneously;

this includes the Plantronics Bluetooth USB adapter as one of the 2 simultaneously connected devices.

Connect and pair

Connect to PC

Configure for media

Pair to mobile device

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