Poly Trio Series Manual de usuario
USER GUIDE 5.9.5AA | October 2020 | 3725-49142-003B
Poly Trio with Microsoft Teams
Getting Help
For more information about installing, configuring, and
administering Poly/Polycom products or services, go to
Polycom Support.
Plantronics, Inc. (Poly — formerly Plantronics and Polycom)
345 Encinal Street
Santa Cruz, California
95060
© 2020 Plantronics, Inc. All rights reserved. Poly, the propeller
design, and the Poly logo are trademarks of Plantronics, Inc.
All other trademarks are the property of their respective
owners.
Contents
Before You Begin................................................................................................3
Audience, Purpose, and Required Skills.............................................................................3
Related Poly and Partner Resources..................................................................................3
Getting Started................................................................................................... 4
Product Overview of Poly Trio Systems.............................................................................. 4
Poly Trio System Hardware Overview......................................................................5
Entering Information Using the Onscreen Keyboard...........................................................8
Change the Keyboard Layout...................................................................................8
Call Application Switching Methods.................................................................................... 9
Select an Available Call Application......................................................................... 9
Cycle Through Call Applications.............................................................................. 9
Access Microsoft Teams Help............................................................................................. 9
Signing In to Your Phone.................................................................................10
Sign In Using the Phone’s Local Interface........................................................................ 10
Sign In Using a Web Browser........................................................................................... 10
Sign Out of Your Phone.....................................................................................................11
Poly Trio with Teams Settings.........................................................................12
Lock Your Phone in Microsoft Teams................................................................................ 12
Set a Lock PIN....................................................................................................... 12
Enable Phone Lock................................................................................................ 13
Unlock Your Phone.................................................................................................13
Disable Phone Lock............................................................................................... 13
Connecting to Wi-Fi in Microsoft Teams............................................................................13
Enable Wi-Fi in Microsoft Teams ...........................................................................13
Connect to Wi-Fi in Microsoft Teams......................................................................14
Change the Default System Language............................................................................. 14
Change the Clock Format................................................................................................. 14
Adjusting the Backlight Intensity and Timeout...................................................................14
Set the Backlight Intensity...................................................................................... 15
Set the Backlight Timeout.......................................................................................15
Set the Phone Theme to Dark...........................................................................................15
Clean the Touchscreen..................................................................................................... 16
Power Saving Mode.......................................................................................................... 16
Change Your Office Hours for Power Saving Mode............................................... 16
1
Change Idle Timeouts for Power Saving Mode...................................................... 17
Accessibility Features..................................................................................... 18
Users Who Are Deaf or Hard of Hearing...........................................................................18
Users with Limited Mobility................................................................................................18
Users Who Are Blind, Have Low Vision, or Have Limited Vision...................................... 19
Turn on High Contrast Mode.................................................................................. 19
Adjust the Onscreen Text Size............................................................................... 19
Correct for Color Blindness.................................................................................... 20
Troubleshooting............................................................................................... 21
View System Information...................................................................................................21
Reboot Your Phone........................................................................................................... 21
Contents
2
Before You Begin
Topics:
•Audience, Purpose, and Required Skills
•Related Poly and Partner Resources
This guide contains overview information for navigating and performing tasks with your Poly Trio system
when running Microsoft Teams in Shared Mode.
You must have a Teams-enabled Microsoft Office 365 account to access all of the available features on
the Poly Trio with Teams.
Audience, Purpose, and Required Skills
This guide provides information for Poly Trio systems with Microsoft Teams. Administrators and users can
use this guide to configure Poly settings available on the system’s local interface.
This guide covers the models listed below:
• Poly Trio 8500 system
• Poly Trio 8800 system
• Poly Trio C60 system
• Poly Trio C60 ND system
• Poly Trio C60 NR system
Related Poly and Partner Resources
See the following sites for information related to this product.
• The Polycom Support Site is the entry point to online product, service, and solution support
information including Licensing & Product Registration, Self-Service, Account Management,
Product-Related Legal Notices, and Documents & Software downloads.
• The Polycom Document Library provides support documentation for active products, services, and
solutions. The documentation displays in responsive HTML5 format so that you can easily access
and view installation, configuration, or administration content from any online device.
• The Polycom Community provides access to the latest developer and support information. Create
an account to access Poly support personnel and participate in developer and support forums. You
can find the latest information on hardware, software, and partner solutions topics, share ideas, and
solve problems with your colleagues.
• The Polycom Partner Network are industry leaders who natively integrate the Poly standards-based
RealPresence Platform with their customers’ current UC infrastructures, making it easy for you to
communicate face-to-face with the applications and devices you use every day.
• The Polycom Collaboration Services help your business succeed and get the most out of your
investment through the benefits of collaboration.
• The Phones for Microsoft Teams page on the Microsoft Docs website offers information to help with
Microsoft Teams-certified phones.
3
Getting Started
Topics:
•Product Overview of Poly Trio Systems
•Entering Information Using the Onscreen Keyboard
•Call Application Switching Methods
•Access Microsoft Teams Help
Before you use your phone, familiarize yourself with its features and user interface.
Note: As you read this guide, remember that your system administrator configures certain features or
your network environment may determine them. As a result, some features may not be enabled or
may operate differently on your device. Additionally, the examples and graphics in this guide may
not directly reflect available options or what your device screen displays.
Product Overview of Poly Trio Systems
Poly Trio systems support audio-only conference calls with Microsoft Teams voice platforms.
Poly Trio systems support the following features:
• Placing, answering, and managing audio calls
• Initiating, joining, and managing audio conference calls
• Viewing and joining scheduled calendar meetings
• Managing contacts, call lists, and directories
• Adjusting call and phone settings
• Checking voicemail messages
4
Poly Trio System Hardware Overview
The following figures and tables provide information about hardware features available on your system.
Trio 8500 System
The following figure displays the hardware features on Trio 8500 systems. The table lists each featured
numbered in the figure.
Figure 1: Trio 8500 system hardware features
Trio 8500 System Hardware Feature Descriptions
Reference Number Feature Feature Description
1 Speaker and microphones Sends your audio to call
participants and provides audio
output for the ringer and
speakerphone.
2 USB host port Enables you to connect a USB flash
drive to the system to record calls.
3 USB device port Enables you to connect computer
using a USB cable to use the
system as a speakerphone for calls
or to show content.
4 Volume keys Adjusts the volume of the audio
from the speakerphone and ringer.
5 Mute key Mutes the microphones during calls
and conferences. The key glows
red when activated.
6 Touchscreen Enables you to select items and
navigate menus on the touch-
sensitive screen.
Getting Started
5
Trio 8800 System
The following figure displays the hardware features on Trio 8800 systems. The table lists each featured
numbered in the figure.
Figure 2: Trio 8800 system hardware features
Trio 8800 System Hardware Feature Descriptions
Reference Number Feature Feature Description
1 Speaker and microphones Sends your audio to call
participants and provides audio
output for the ringer and
speakerphone.
2 USB host port Enables you to connect a USB flash
drive to the system to record calls.
3 USB device port Enables you to connect computer
using a USB cable to use the
system as a speakerphone for calls
or to show content.
4 NFC Enables you to connect a
Bluetooth-capable mobile phone or
tablet using Near Field
Communication (NFC).
5 Touchscreen Enables you to select items and
navigate menus on the touch-
sensitive screen.
6 Mute key Mutes the microphones during calls
and conferences. The key glows
red when activated.
7 Volume keys Adjusts the volume of the audio
from the speakerphone and ringer.
Poly Trio C60 System
The following figure displays the hardware features on Poly Trio C60 systems. The table lists each
numbered feature shown in the figure.
Getting Started
6
Figure 3: Poly Trio C60 System hardware features
Poly Trio System Hardware Feature Descriptions
Reference Number Feature Feature Description
1 Volume keys Adjusts the volume of the audio
from the speakerphone and ringer.
2 Mute key Mutes the microphones during calls
and conferences. The key glows
red when activated.
3 Proximity sensor Wakes the system when it detects
user movement nearby.
Note: Don’t press on the
proximity sensor. Doing so
may damage the sensor
and the system.
4 USB ports The USB host port, found on the
side of the phone, enables you to
connect a USB flash drive to record
calls.
The USB device port, found on the
bottom of the phone, enables you to
connect a computer using a micro
USB cable to use the system as a
speakerphone for calls.
5 Touchscreen Enables you to select items and
navigate menus on the touch-
sensitive screen.
Getting Started
7
Reference Number Feature Feature Description
6 Speaker and microphones Sends your audio to call
participants and provides audio
output for the ringer and
speakerphone.
7 Security slot (on back) Enables you to attach a universal
security cable lock to your phone so
you can secure it to a desktop.
Entering Information Using the Onscreen Keyboard
The onscreen keyboard enables you to enter information into text fields using the touchscreen.
The onscreen keyboard displays when a text field displays. When a text field requires only numbers, it
displays a numerical keypad instead.
The following icons also display on the keyboard:
•Letters : Displays alphabetical letters
•Uppercase : Shifts to uppercase letters
•Lowercase : Shifts to lowercase letters
•Numbers and Punctuation : Displays numbers and punctuation marks
•Special characters : Displays special characters
Change the Keyboard Layout
When you set the phone language and country, the phone uses the default keyboard layout for that
language. For example, setting the phone language to French sets the phone to the AZERTY keyboard
layout.
You can enable multiple languages for the phone and switch between keyboard layouts.
Procedure
1. On the phone’s keyboard, long-press and release the comma key and choose Languages.
2. Toggle Use system languages off.
3. Select one or more available languages and press the back arrow.
The phone enables each language you select, along with its default keyboard layout. When you
enable more than one language, a globe key displays on the phone keyboard.
4. Do one of the following:
• Long-press the globe key to view and choose from a list of enabled languages. The phone
uses the default keyboard layout for the language you choose.
• Short-press the globe key to rotate through enabled languages. The space bar displays the
current language and keyboard layout.
Getting Started
8
Call Application Switching Methods
Switch between Poly OpenSIP and the Microsoft Teams call applications on Trio C60 systems.
By switching the active call application, you can place a call or attend a meeting using the Poly call
application switch to Microsoft Teams to place a call or attend a meeting.
Switch call applications using either the Poly Control Panel or cycle between them using the app
switching icon.
Select an Available Call Application
You can switch directly to another available call application on the Trio C60 system.
Procedure
1. From the top of the system display, swipe downwards.
The Poly Control Panel displays with call application icons. You can swipe downwards a second
time to expand the panel and display the icon names.
2. To switch to your desired call application, select its icon from the Poly Control Panel.
Cycle Through Call Applications
You can switch call applications on Trio C60 systems using the Nav Bar at the bottom of the system's
screen.
Procedure
1. On the Nav Bar, tap the App Switch icon to switch to another call application.
2. Tap the App Switch icon repeatedly until your desired call application displays.
Access Microsoft Teams Help
You can access the Microsoft Teams help site through the phone’s local interface or on the internet.
Procedure
»Do one of the following:
• On the phone, go to Menu > Settings > Help.
• In a web browser, go to Microsoft Teams help center.
Getting Started
9
Otros manuales para Trio Series
1
Este manual sirve para los siguientes modelos
5
Tabla de contenidos
Otros manuales de Teléfono de conferencia de Poly
Poly
Poly Trio 8300 Instrucciones de montaje
Poly
Poly Trio 8500 Manual de usuario
Poly
Poly IP 6000 Guía de configuración
Poly
Poly Trio 8500 Instrucciones de montaje
Poly
Poly Trio Series Manual de usuario
Poly
Poly Trio C60 Manual de usuario
Poly
Poly Trio C60 Manual del propietario
Poly
Poly SYNC 20 Series Manual de usuario
Poly
Poly Trio 8500 Manual de usuario
Poly
Poly Trio 8500 Manual de usuario
