Phonak EasyCall Manual de usuario

0560

www.phonak.com

Phonak AG

Laubisrütistrasse 28

CH-8712 Stäfa

Switzerland

User Guide

Phonak EasyCall

1. Welcome 5

2. Getting to know your EasyCall 7

2.1 How the device works 7

2.2 Device description 8

3. Getting started 9

3.1 Setting up the power supply 9

3.2 Understanding the indicator light 10

3.3 Charging the battery 12

3.4 Switching On or O 13

3.5 Initial pairing to a phone 14

3.6 Connecting to the cell phone 16

3.7 Testing the connection to the hearing aids 17

3.8 Setting the phones’ ringtone prole 19

4. Attaching EasyCall onto the cell phone 20

4.1 Attaching using the Phonak hard case 20

4.2 Attaching using double-sided adhesive tape 21

Contents

5. Daily use 26

5.1 Correct holding position 26

5.2 Making a call 28

5.3 Accepting a call 29

5.4 Setting the phone volume during call 30

5.5 Ending a call 30

6. More detailed information 31

6.1 Low battery indication 31

6.2 Transferring a call 31

6.3 Second incoming call 32

6.4 Deleting paired Bluetooth devices 33

6.5 Removing EasyCall from the phone 34

4 5

7. Troubleshooting 35

8. Service and warranty 41

8.1 Local warranty 41

8.2 International warranty 41

8.3 Warranty limitation 42

9. Compliance information 43

10. Information and explanation of symbols 46

11. Important safety information 50

Contents

Phonak EasyCall is a quality product developed by

Phonak, one of the world’s leading companies in hearing

technology.

The intended use is to wirelessly connect your Phonak

hearing aids to your cell phone.

Please read the user instructions thoroughly in order to

benet from all the possibilities EasyCall has to oer.

Phonak – life is on www.phonakpro.com

1. Welcome

CE mark applied: 2015

0560

max. 10 cm

(4")

6 7

2.1 How the device works

Phonak EasyCall is securely

attached to a cell phone.

It picks up the call from

the phone via Bluetooth®

and transmits the

callers voice directly to

both hearing aids

simultaneously.

During the call, hold the cell

phone (with EasyCall attached)

within 10 cm (4") to one of

the hearing aids.

EasyCall is designed for speech and cell phone use

only. Music streaming and video calls are usually

not supported, although some phones are capable

of doing this.

Bluetooth® is a registered trademark owned by the Bluetooth SIG, Inc.

Own voice

Communication

Caller’s voice

Hearing aid compatibility

This product uses a dedicated wireless link to Phonak

hearing aids. Please ask your hearing care professional

about your hearing aids compatibility.

This user guide is valid for:

Phonak EasyCall

Compatible with wireless Spice, Spice+ and Quest based

hearing aids.

Phonak EasyCall II

Compatible with wireless Venture based hearing aids

and newer.

2. Getting to know your EasyCall

1. Welcome

1. 2.

8 9

3. Getting started

2. Getting to know your EasyCall

3.1 Setting up the power supply

Select the adapter for your country.

UK AUS US EU

JFirstly, insert the top round

end of the adapter into

the round corner of the power

supply.

JClick the bottom end of the

adapter in to lock it into place.

JTo remove, rst pull back the tab

on the power supply.

JPull the adapter upwards to

remove it.

2.2 Device description

ACall button with

built-in light indicator

BMicro-USB

charging input

CMicrophone

opening

DCell phone scratch-

protection ring

EOptional double-

sided adhesive tape

Optional accessories

For the best placement of

EasyCall, check the

availability of a Phonak

EasyCall hard case to

match your cell phone on

www.phonak.com/easycall

3. Getting started

3.2 Understanding the indicator light

Switching on

Switching o

Pairing mode

During phone call

Bluetooth connected

On and ready to

connect

Low battery warning

Charging

Fully charged while

charger attached

60 seconds after no call is in progress, the blue

blinking will stop to save power. Pressing the

call button will lit the indicator light as long as

EasyCall is switched on.

Green for 2 seconds

Red for 2 seconds

Rapid blue blink

Solid blue

Blink blue every

5 seconds

(max. 1 minute)

Blink green every

5 sec. (max. 1 hour)

13 short red blinks

every minute

Solid red

Solid green

10 11

12 13

3.3 Charging the battery

JPlug the larger end of the charging cable into the

universal power supply. Plug the smaller end into the

micro-USB port on EasyCall.

JPlug the power supply into a power outlet.

The indicator light is red during charging and will

turn green when charging is complete.

This may take up to 3 hours. If the EasyCall is used

while charging, the charging may take longer.

EasyCall has a non-removable rechargeable

battery.

Before using EasyCall for the rst time, charge it

for at least 3 hours.

3. Getting started

It is safe to leave EasyCall connected to the

charger overnight.

The full performance of a new battery is achieved

only after three complete charge and discharge

cycles.

3.4 Switching On or O

Press and hold the call button

(2 sec.) to switch EasyCall on or o.

The integrated indicator light

Jwill turn green when switching on.

Jwill turn red when switching o.

Pressing the button twice within 2 seconds will also

switch on EasyCall.

Release the button immediately after turning red to

avoid the start of Bluetooth pairing.

If a phone is not connected for 60 minutes, EasyCall

will automatically switch o.

3. Getting started

3.5 Initial pairing to a phone

Before using EasyCall with a cell phone, the devices must

rst be paired with each other.

JMake sure EasyCall and the cell phone are within

1 meter (3 ft.) range.

JEnable Bluetooth on the cell phone.

If EasyCall has never been paired, it will

automatically be in pairing mode after switching

on. This is indicated by a rapidly blinking blue

indicator light.

JTo manually start pairing on

EasyCall, press and hold the call

button for 10 seconds until the

indicator light starts to rapidly

blink blue.

JStart the pairing process on the phone within 1 minute

according to the phone user guide.

JYour phone shows a list of found Bluetooth devices.

Select “Phonak EasyCall” from this list and enter

code “0000” if prompted.

Completion of pairing

After successful pairing, the EasyCall indicator light

will stop rapidly blinking blue. This can take up to

2 minutes but usually occurs within a few seconds.

The phone only needs to be paired once. It

remains paired after switching o.

Pairing to another cell phone

To use EasyCall with another cell phone, manually start

the pairing again as described on the previous page.

16 17

JIf it still does not connect, go to your phone’s

Bluetooth menu and select EasyCall from the list of

paired Bluetooth devices. Open the EasyCall Bluetooth

settings and set the “Allow automatic connection” to

“yes”.

The connection will be maintained as long as

the devices remain switched on, within a 3 meter

(10 ft.) range and the Bluetooth feature is enabled.

3.7 Testing the connection to the hearing aids

Before attaching EasyCall to a cell phone you

should do a basic function test.

JWith the EasyCall connected to a phone, dial a number

such as your voicemail box.

JThe EasyCall indicator light should turn solid blue.

3.6 Connecting to the cell phone

JSwitch EasyCall on by

pressing the call button for

2 seconds.

JAfter your phone has been paired

to EasyCall, they will automatically

connect to each other. This is

indicated by the corresponding

Bluetooth symbol on the phone and

may take up to 30 seconds.

If they do not connect automatically

JEnsure the phones’ Bluetooth feature is turned on.

JClick the EasyCall call button briey. This will manually

connect EasyCall with the cell phone (for some older

phones this may be a necessary step).

3. Getting started

18 19

JKeep the phone and EasyCall

within a 0.5 meter (20") range

while holding the EasyCall

device next to one of your

hearing aids (<10 cm / 4").

Your hearing aids switch to the phone streaming

program and you can hear the phone signal through

your hearing aids.

If you cannot hear the phone signal through your

hearing aids while the EasyCall indicator light is

solid blue, ask your hearing care professional about

the compatibility of EasyCall or EasyCall II with

your hearing aid model.

<10 cm (4")

<50 cm (20")

3.8 Setting the phones’ ringtone profile

As long as EasyCall is Bluetooth-connected to the

phone, ringtones, SMS alerts, etc., will be transmitted

via Bluetooth to EasyCall.

If EasyCall is more than 25 cm (10") away from your

hearing aids, you will not be able to hear these tones.

After your phone connected to EasyCall via Bluetooth:

JCongure your phone to play acoustic ringtones even

when connected to “Bluetooth headset”.

JAlso consider enabling the vibrating alert.

Please consult your phone’s user guide for more

information on the conguration of ringtones.

3. Getting started

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