Phonak Bolero B-PR Manual de usuario

User Guide

(B90/B70/B50)

Phonak Bolero B-PR

ser Gui

(B90

B70

B50

)

Wireless hearing aids

Phonak Bolero B90-PR

Phonak Bolero B70-PR

Phonak Bolero B50-PR

Non wireless charging accessories

Phonak Charger Case BTE

Phonak Power Pack

Phonak Mini Charger BTE

2016

This user guide is valid for:

Your hearing aid & charger details

Hearing aid models Earpieces

FBolero B90-PR FDome

FBolero B70-PR FSlimTip

FBolero B50-PRFClassic earmold

Charging accessories

FCharger Case BTE incl. power supply

FPower Pack

FMini Charger BTE incl. power supply

If no box is checked and you do not know the

model of your hearing aid or charging accessories,

please ask your hearing care professional.

Bolero B-PR contains a built-in and non-removable

rechargeable lithium-ion battery.

Please also read safety information regarding

handling rechargeable hearing aids (chapter 18).

Please ensure to charge and use the hearing aid

within operating temperature range: +5° to +40°

Celsius (41° to 104° Fahrenheit)

Your hearing aids and chargers have been developed by

Phonak – the world leader in hearing solutions based in

Zurich, Switzerland.

These premium products are the result of decades of

research and expertise and are designed to keep you

connected to the beauty of sound! We thank you for

making such a great choice and wish you many years of

listening pleasure.

Please read the user guide carefully to make sure that you

understand and get the best out of your hearing aids. For

more information about features and benets, simply

contact your hearing care professional.

Phonak - life is on

www.phonak.com

Contents

Your hearing aid and charger

1. Quick guide

2. Parts of the hearing aid & charger

Using the charger

3. Preparing the charger

4. Charging the hearing aids

Using the hearing aid

5. Left & right hearing aid markings

6. Push button

7. On/O

8. Putting on the hearing aid

9. Removing the hearing aid

Further information

10. Operating conditions

11. Care and maintenance

12. Exchanging the earpiece

13. Wireless accessories

14. Service and warranty

15. Compliance information

16. Information and description of symbols

17. Troubleshooting

18. Important safety information

1. Quick guide

Left & right hearing aid markings

Charging your hearing aids

Blue marking for

left hearing aid.

Red marking for

right hearing aid.

After placing your

hearing aid in the

charger, the

indicator light will

slowly blink until

the hearing aid is

fully charged. When

fully charged the

indicator light will

be constantly on,

i.e. solid green light.

On/O

Push button with indicator light

The push button has two functions:

A short push can have various

functions. The function for your

hearing aid is indicated in your

individual instructions.

A long push (3 seconds) is used to

switch the hearing aid on/o.

Firmly press the button using the tip

of your nger for 3 seconds until the

indicator light blinks.

On: One short blink

O: Two short blinks

Before using Bolero B-PR for the rst time, it is

recommended to charge it for 3 hours.

2. Parts of the hearing aid & charger

The following pictures show the hearing aid model and

charger accessories described in this user guide. You can

identify your personal models by:

• Checking “Your hearing aid & charger details” on

page 3.

• Or comparing your hearing aid and charger with the

following shown models.

Charging contacts

Earpiece: Dome

(detachable)

Anchor

Push button with built-in green indicator light

Bolero B-PR

Tube

Possible earpieces

Classic

earmold

SlimTipDome

Volume control

Space for earpieces

Cleaning tool

Space for drying

capsule (cover open)

Drying capsule

(optional)

Hearing aid charging inserts with left/right indicators

Space for drying capsule

(cover closed)

Charger Case BTE

Charger Case BTE with optional Power Pack

Charger Case BTE

Indicator light for power

micro-USB connection

to external power supply

micro-USB connection to external power supply

Power Pack

Indicator light for battery status

and external power

Battery check button

Power Pack lock and release

Mini Charger BTE

Hearing aid charging inserts

with left/right indicators

micro-USB connection

to external power supply

Indicator light for power

3. Preparing the charger

Select the adapter that corresponds to your country.

a) Insert the top round end of the

adapter into the round corner of

the power supply.

b)Click the bottom end of the adapter

in to lock into place.

c) To remove, pull back the tab on the

power supply.

d)Pull the adapter upwards to remove

it.

3.1 Setting up the power supply

UK AUS US EU

a) Plug the larger end of the charging cable into the power

supply.

b)Plug the smaller end into the micro-USB port on the

charger.

c) Plug the power supply into a power outlet.

d)The indicator light is green when the charger

is connected to the power supply.

3.2 Connecting the power supply

4.1 Using the Charger Case BTE or Mini Charger BTE

Please refer to chapter 3 for how to set up the charger.

Insert the hearing aid into the charging inserts.

Make sure the left and right hearing aid markings match

the left (blue)/right (red) indicators next to the charging

inserts. The hearing aids will automatically switch o

when inserted into the charger.

4. Charging the hearing aids

Low power: You will hear two beeps when the battery

is low. You will have approximately 60 minutes before

you have to charge the hearing aids (this can vary,

depending on the hearing aid settings).

15 16

The indicator light will slowly blink until the hearing aid

is fully charged. When fully charged the indicator light

will remain on, i.e. solid green light.

The charging process will automatically stop when the

batteries are fully charged, so the hearing aids can be

safely left in the charger. It can take up to 3 hours to

charge the hearing aids. The Charger Case BTE cover can

be closed while charging.

Bolero B-PR charging times

100% charge: 3 h

80% charge: 90 min

50% charge: 60 min

30% charge: 30 min

Do not hold the tubes for removing the hearing aids

from the charger as this can damage the tube.

Remove the hearing aids from the charging inserts and

switch them on, refer to chapter 7.

Bolero B-PR contains a built-in and non-

removable rechargeable lithium-ion battery.

Before using Bolero B-PR for the rst time, it is

recommended to charge it for 3 hours.

The hearing aid must be dry before charging,

see chapter 11.

Please ensure to charge and use the hearing aid

within operating temperature range: +5° to +40°

Celsius (41° to 104° Fahrenheit).

4.2 Using the optional Power Pack

Attach the Power Pack to the

Charger Case and lock it.

Plug in the micro-USB and connect to an external power

supply. The Power Pack and hearing aids will be charged at

the same time. While connected to an external power

supply, the Power Pack indicator light will show the

current battery charge status.

Before using Power Pack for the rst time, it is

recommended to charge it for 3 hours.

The Power Pack contains a built-in and non-

removable rechargeable lithium-polymer battery.

The fully charged Power Pack oers 7 full charging cycles

for a pair of hearing aids. To check the remaining battery

capacity of the Power Pack, press the battery check push

button (indicator lights will be o otherwise, to preserve

battery).

Power Pack lock and release

Indicator light battery

status:

•0%-29%

•• 30%-59%

••• 60%-100%

micro-USB connection to external power source

Battery check push button

Please ensure to charge the Power Pack within

operating temperature range: +5° to +40°

Celsius (41° to 104° Fahrenheit)

5. Left & right hearing aid markings

There is a red or blue marking on the back of the hearing

aid and on the SlimTube (if used). This will tell you if it is a

left or a right hearing aid.

Blue marking

for left hearing aid.

Red marking

for right hearing aid.

6. Push button

The push button on your

hearing aid can have

various functions or is

not active. This depends

on the programming of

the hearing aid, which is

indicated in your

individual “Hearing aid

instructions”. Please ask

your hearing care

professional for a

printout.

The push button has two functions:

Short push

Long push (3 seconds)

The push button is used to switch the hearing aid on and

o. Refer to next chapter.

One short blink =

hearing aid turns on

Two short blinks =

hearing aid turns o

7. On/O

To switch the hearing aid on or o, rmly press the

button using the tip of your nger for 3 seconds until the

indicator light blinks.

When you switch on the hearing aid you may hear a

start-up melody.

8. Putting on the hearing aid

8.1 Putting on the hearing aid with classic earmold

Take the earmold up to your ear

and place the ear canal part into

your ear canal.

Place the hearing aid behind

your ear.

Insert the upper part of the

earmold into the upper part of

the bowl of your ear.

Place the hearing aid behind

your ear.

Insert the earpiece into your

ear canal.

If there is an anchor attached

to the earpiece, tuck it into the

bowl of your ear to secure your

hearing aid.

8.2 Putting on the hearing aid with dome or SlimTip

9. Removing the hearing aid

9.1 Removing the hearing aid with classic earmold

Lift the hearing aid above the

upper part of your ear.

Grasp the earmold in your ear

and gently remove it.

Please try to avoid gripping the tube to remove the

hearing aid.

Pull on the bend of the tube

and remove the hearing aid

from behind the ear.

In very rare cases, the dome can remain in your ear

canal when removing the hearing tube from the ear.

In the unlikely case that the dome does get stuck in

your ear canal, it is strongly recommended to see a

physician for safe removal.

9.2 Removing the hearing aid with dome or SlimTip

10. Operating conditions

The product is designed such that it functions without

problems or restrictions if used as intended, unless

otherwise noted in these user guides.

Please ensure to charge the hearing aid and Power Pack

within operating temperature range: +5° to +40° Celsius

(41° to 104° Fahrenheit ) and atmospheric pressure range:

800 hPA to 1500 hPA.

Bolero B-PR are classied IP68 (depth of 1 meter for

60 minutes) and designed to be used in all daily life

situations. Therefore you do not have to worry about

getting the hearing aids exposed to a rain shower or

sweat. However, Bolero B-PR is not intended to be used in

water activities that includes chlorinated water, soap, salt

water or other liquids with a chemical content.

Humidity during operation for the Charger Case, Mini

Charger and Power Pack: 0% to 85% (non condensing).

11. Care and maintenance

Diligent and routine care of your hearing aid and chargers

contribute to outstanding performance and a long service

life.

Please use the following specications as a guideline.

Further information regarding product safety, see

chapter 18.2.

General information

Before using hair spray or applying cosmetics, you should

remove your hearing aid from your ear, because these

products may damage it.

Your hearing aids are resistant to water, sweat and dust

under the following conditions:

• After exposure to water, sweat or dust, the hearing aid

is cleaned and dried.

• The hearing aid is used and maintained as described in

this user guide.

Always make sure that the hearing aids and

charger are dry and clean before charging.

Daily

Hearing aid: Inspect the earpiece for earwax and

moisture deposits. Clean the surfaces with a lint-free

cloth or use the small brush provided in the Charger Case.

Never use cleaning agents such as household detergents,

soap, etc. for cleaning your hearing aid. It is not

recommended to rinse with water. If you need to clean

your hearing aid intensively, ask your hearing care

professional for advice and information on lters or

drying capsules.

Chargers: Make sure that charger inserts are clean.

Never use cleaning agents such as household detergents,

soap, etc. for cleaning your charger.

Weekly

Hearing aid: Clean the earpiece with a soft, damp cloth

or with a special cleaning cloth for hearing aids. For more

in-depth maintenance instructions or for more than basic

cleaning, please see your hearing care professional. Clean

the charging contacts on the hearing aid with a soft,

damp cloth.

Chargers: Remove dust or dirt from the charger inserts.

12. Exchanging the earpiece

If your hearing aid is tted with a SlimTube, you may need

to exchange or clean the earpiece.

Please check the earpiece regularly and exchange or clean

it if it looks dirty or if the hearing aid volume or sound

quality is reduced. If a dome is used, it should be

exchanged every 2-3 months.

Remove the earpiece from the

SlimTube by holding the

SlimTube in one hand and the

earpiece in the other.

12.1 Removing the earpiece from the SlimTube

Gently pull on the earpiece

to remove.

Clean the SlimTube with a

lint-free cloth.

Hold the SlimTube in one hand

and the earpiece in the other.

12.2 Attaching the earpiece to the SlimTube

Slide the earpiece over the

sound outlet.

The SlimTube and the earpiece

should t perfectly together.

13. Wireless accessories

A range of Phonak wireless accessories are available for

you to use with your hearing aid.

* The Phonak ComPilot II with neckloop or ComPilot Air II with clip to attach to clothing. They

also have basic remote control functionalities. For advanced control they can be used with the

Phonak RemoteControl App.

** Audio sources (e.g. MP3 Player, computer, laptop, tablet) can be connected to the streaming

device via Bluetooth or audio cable.

*** Clipped onto the speaker’s clothing for better understanding over distance.

Cell phone

Phonak streaming device*

Phonak EasyCall II

with cell phone

Phonak RemoteMic***

MP3 Player/

Audio source**

Phonak TVLink II connected to TV

Phonak PilotOne II

remote control

Phonak DECT phone II

14. Service and warranty

Local warranty

Please ask the hearing care professional where you

purchased your hearing aids and chargers about the

terms of the local warranty.

International warranty

Sonova AG oers a one year limited international

warranty, valid from the date of purchase. This

limited warranty covers manufacturing and material

defects in the hearing aid and chargers respectively,

but not accessories such as tubes, earpieces, external

receivers. The warranty only comes into force if a

proof of purchase is shown.

The international warranty does not aect any legal

rights that you might have under applicable national

legislation governing sale of consumer goods.

Warranty limitation

This warranty does not cover damage from improper

handling or care, exposure to chemicals or undue stress.

Damage caused by third parties or non-authorized service

centers renders the warranty null and void. This warranty

does not include any services performed by a hearing care

professional in their oce.

Serial numbers

Hearing aid left side:

Hearing aid right side:

Charger Case:

Power Pack:

Mini Charger:

Date of purchase:

Authorized hearing care

professional (stamp/signature):

Europe:

Declaration of Conformity for the hearing aid

Hereby Sonova AG declares that this product meets the

requirements of the Medical Devices Directive 93/42/EEC

as well as the Radio and Telecommunications

Terminal Equipment Directive 1999/5/EC. The full text of

the Declaration of Conformity can be obtained from the

manufacturer or the local Phonak representative whose

address can be taken from the list on www.phonak.com

(Phonak worldwide locations).

Australia/New Zealand:

Indicates a device’s compliance with applicable

Radio Spectrum Management’s (RSM) and

Australian Communications and Media Authority

(ACMA) regulatory arrangements for the legal

sale in New Zealand and Australia.

The compliance label R-NZ is for radio products

supplied in the New Zealand market under

conformity level A1.

15. Compliance information

The wireless models listed on page 2 are certied under:

Phonak Bolero B-PR (B90/B70/B50)

USA FCC ID: KWC-BTER

Canada IC: 2262A-BTER

Notice 1:

This device complies with Part 15 of the FCC Rules and

with RSS-210 of Industry Canada. Operation is subject to

the following two conditions:

1) this device may not cause harmful interference, and

2) this device must accept any interference received,

including interference that may cause undesired operation.

Notice 2:

Changes or modications made to this device not

expressly approved by Sonova AG may void the FCC

authorization to operate this device.

Notice 3:

This device has been tested and found to comply with

the limits for a Class B digital device, pursuant to Part 15

of the FCC Rules and ICES-003 of Industry Canada.

These limits are designed to provide reasonable protection

against harmful interference in a residential installation.

This device generates, uses and can radiate radio

frequency energy and, if not installed and used in

accordance with the instructions, may cause harmful

interference to radio communications. However, there is

no guarantee that interference will not occur in a

particular installation. If this device does cause harmful

interference to radio or television reception, which can be

determined by turning the equipment o and on, the user

is encouraged to try to correct the interference by one or

more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the device

and receiver.

• Connect the device into an outlet on a circuit

dierent from that to which the receiver is connected.

• Consult the dealer or an experienced radio/TV

technician for help.

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