Panasonic HomeHawk SHELF Manual de usuario

Information and Troubleshootin

Guide

Home Monitoring Camera Indoor

HomeHawk SHELF

Model No.

KX-HNC810

KX-HN1

ThankyouforpurchasingaPanasonicproduct.

Pleasereadthisdocumentbeforeusingtheunitandsaveitforfuturereference.

Aboutthissystem

•Panasonicwillnotbeheldresponsibleintheeventthatpropertylossoccurs

whilethissystemisinoperation.

•Thisproductshouldnotbeusedassubstituteforamedicalorcaregiver’s

supervision.Itisthecaregiver’sresponsibilitytostaycloseenoughtohandleany

eventuality.

•Thesystem’swirelessfeaturesaresubjecttointerference,therefore

functionalityinallsituationscannotbeguaranteed.

Privacyandrightsofportrait

Wheninstallingorusingthecamera,pleasetakeintoconsiderationtherightsof

otherswithregardtoprivacy.Itisgenerallysaidthat“privacy”meanstheability

ofanindividualorgrouptostopinformationaboutthemselvesfrombecoming

knowntopeopleotherthanthosewhomtheychoosetogivetheinformation.

“Rightsofportrait”meanstherighttobesafefromhavingyourownimagetaken

andusedindiscriminatelywithoutconsent.

Securitycautions

Takeappropriatemeasurestoavoidthefollowingsecuritybreacheswhenusing

thisproduct.

–Leaksofprivateinformation

– Unauthorizeduseofthisproduct

– Unauthorizedinterferenceorsuspensionoftheuseofthisproduct

Takethefollowingmeasurestoavoidsecuritybreaches:

•Configurethewirelessrouterthatconnectsyourmobiledevicetothisproduct

touseencryptionforallwirelesscommunication.

•Donotusethedefaultpasswordcontinuously.Changeittoyourownsetting

andsetnewoneperiodically.Alsodonotusepasswordsthatcouldbeeasily

guessedbyathirdparty.Ifyoukeeparecordofyourpasswords,protectthat

record.

•Ifyouloseyourmobiledevice,changethepasswordusedtoaccessthisproduct.

•Ifyouenabletheproduct’sautologinfeature,enablethescreenlockorsimilar

securityfeatureonyourmobiledevice.

•Performingtheresetwilldeleteallinformation.Toavoidlosingyourprevious

setting,werecommendtowritedowntheinformation.

•Topreventdisclosureofpersonalinformation,enablethescreenlockorsimilar

securityfeatureonyourmobiledevice.

•Whensubmittingtheproductforrepair,makeanoteofanyimportant

informationstoredintheproduct,asthisinformationmaybeerasedorchanged

aspartoftherepairprocess.

•UseonlytrustedrepairservicesauthorizedbyPanasonic.

•Beforedisposingoftheproduct,performafactorydataresettoeraseanydata

storedintheproduct.RemoveanderasethemicroSDcard.

•Ifyourmobiledevicewillnolongerbeusedwiththeproduct,deleteyour

mobiledevice’sregistrationfromtheproductanddeletethecorrespondingapp

fromyourmobiledevice.

Additionally,notethefollowing.

•Thisproductmaybeusedinwaysthatviolatetheprivacyorpublicityrightsof

others.Youareresponsibleforthewaysinwhichthisproductisused.

GettingtheApp

Download theHomeHawkappforyoursmartphonebyeither:

‐ScanningtheQR code

‐Searching for"PanasonicHomeHawk" intheappstore

‐Visitinghttps://panasonic.net/cns/pcc/support/homehawk

LaunchtheHomeHawkappfromyoursmartphonebytappingthe

icon.Followon‐screen instructions.

Compatibledevice:iPhone®,iPad®(iOS 10.0andlater),AndroidTM4.1andlater

(Asof12/18).

AccessingtheUser'sGuide

TheUser’sGuideisacollectionofonlinedocumentationthathelpsyougetthe

mostoutofthe[HomeHawk]app.

1Tapintheapp’shomescreen.

2Tap[Support].

3Tap[User’sGuide].

Note:

•Android4.1orlaterversionsarerecommended.

•YoucanalsoaccesstheUser’sGuideatthewebpagelistedbelow.

https://panasonic.net/cns/pcc/support/homehawk/manual/

•Microsoft®Windows®InternetExplorer®8andearlierversionsarenot

supported.

Foryoursafety

Topreventsevereinjuryandlossoflife/property,readthissectioncarefully

beforeusingtheproducttoensureproperandsafeoperationofyourproduct.

Power connection

•Useonlythepowersourcemarkedontheproduct.

•Donotoverloadpoweroutletsandextensioncords.Thiscanresultintheriskof

fireorelectricshock.

•CompletelyinserttheACadaptor/powerplugintothepoweroutlet.Failureto

dosomaycauseelectricshockand/orexcessiveheatresultinginafire.

•Regularlyremoveanydust,etc.fromtheACadaptor/powerplugbypullingit

fromthepoweroutlet,thenwipingwithadrycloth.Accumulateddustmaycause

aninsulationdefectfrommoisture,etc.resultinginafire.

•Unplugtheproductfrompoweroutletsifitemitssmoke,anabnormalsmell,or

makesanunusualnoise.Theseconditionscancausefireorelectricshock.Confirm

thatsmokehasstoppedemittingandcontactusat

http://shop.panasonic.com/support

WARNING

• Unplugfrompoweroutletsandnevertouchtheinsideoftheproductifits

casinghasbeenbrokenopen.Dangerofelectricshockexists.

• Nevertouchtheplugwithwet

hands.Dangerofelectricshockexists.

•Donotconnectnon‐specifieddevices.

Operatingsafeguards

•Unplugtheproductfrompoweroutletsbeforecleaning.Donotuseliquidor

aerosolcleaners.

•Donotdisassembletheproduct.

•Neverputmetalobjectsinsidetheproduct.Ifmetalobjectsentertheproduct,

turnoffthecircuitbreakerandcontactanauthorizedservicecenter.

Medical

•Consultthemanufacturerofanypersonalmedicaldevices,suchaspacemakers

orhearingaids,todetermineiftheyareadequatelyshieldedfromexternalRF

(radiofrequency)energy.WirelessLANfeaturesoperatebetweenthefrequencies

listedbelow,withapeaktransmissionpowerof100mw:

2.412GHz– 2.462GHz

5.180GHz– 5.320GHz

5.500GHz– 5.700GHz

5.745GHz– 5.825GHz

•DonotusetheproductinHealthcarefacilitiesifanyregulationspostedinthe

areainstructyounottodoso.HospitalsorHealthcarefacilitiesmaybeusing

equipmentthatcouldbesensitivetoexternalRFenergy.

Installationandlocation

•Neverinstallwiringduringalightningstorm.

•TheACadaptorisusedasthemaindisconnectdevice.EnsurethattheACoutlet

isinstalledneartheproductandiseasilyaccessible.

•Mounttheproductonthestablelocationwherethecameracanbeadequately

supportedwheninstalling.

•Donotmounttheproductonsoftmaterial.Itmayfalldown,breakorcause

injury.

•Donotmounttheproductonthefollowingmaterials:gypsumboard,ALC

(autoclavedlightweightcellularconcrete),concreteblock,plywoodlessthan25

mm(1inch)thick,etc.

CAUTION

Partnames andfunctions

Front

Back

Accessory

Suppliedaccesories

ACadaptor

PNLV251‐GZ

Connections

Troubleshooting

Howcanbethecameramountedonthewall

Drivetwoscrews(notsupplied)intothewall,andthenmounttheunitasshown.

Note:

Makesurethatthewallandthefixingmethodarestrongenoughtosupportthe

weightoftheunit.

❶31mm(17/32

inches)

➋Screws

microSDcard

KX‐HN1004only

Forbestperformance

Productlocation/avoidingnoise

•Thisproductusesradiowavestocommunicatewithawirelessrouter.

•Formaximumcoverageandnoise‐freecommunications,placethisproduct:

–ataconvenient,high,andcentrallocationwithnoobstructionsbetweenthis

productandthewirelessrouter.

–awayfromelectronicappliancessuchasTVs,radios,personal

computers,wirelessdevices,orotherphones.

–facingawayfromradiofrequencytransmitters,suchasexternalantennasof

mobilephonecellstations(Avoidputtingthisproductonabaywindoworneara

window.)

•Coverageandtransmissionqualitydependsonthelocalenvironmental

conditions.

•Ifthetransmissionqualityisnotsatisfactory,movethisproducttoanother

location.

Environment

•Keeptheproductawayfromelectricalnoisegeneratingdevices,suchas

fluorescentlampsandmotors.

•Theproductshouldbekeptfreefromexcessivesmoke,dust,hightemperature,

andvibration.

•Donotexposethisproducttodirectsunlightorotherformsofpowerfullight

suchashalogenlightsforlongperiodsoftime.(Thismaydamagetheimage

sensor.)

•Donotplaceheavyobjectsontopoftheproduct.

•Whenyouleavetheproductunusedforalongperiodoftime,unplugthe

productfromthepoweroutlet.

•Theproductshouldbekeptawayfromheatsourcessuchasheaters,kitchen

stoves,etc.Itshouldnotbeplacedinroomswherethetemperatureislessthan

0°C(32°F)orgreaterthan40°C(104°F).Dampbasementsshouldalsobe

avoided.

•Themaximumcommunicationrangemaybeshortenedwhentheproductis

usedinthefollowingplaces:Nearobstaclessuchashills,tunnels,underground,

nearmetalobjectssuchaswirefences,etc.

•Operatingtheproductnearelectricalappliancesmaycauseinterference.Move

awayfromtheelectricalappliances.

Routinecare

•Wipetheoutersurfaceoftheproductwithasoftmoistcloth.

•Donotusebenzine,thinner,oranyabrasivepowder.

Cameraimagequality

•Cameraimageanditsqualitymaybeaffectedonthemobiledevicebasedon

surroundingssuchaslighting,brightnessoftheroom.

Protectingyourrecordings

•DonotremovethemicroSDcardordisconnecttheproduct’sACadaptorwhile

readingorwritingdatatothemicroSDcard.Dataonthecardcouldbecome

corrupted.

•IfamicroSDcardmalfunctionsorisexposedtoelectromagneticwavesorstatic

electricity,dataonthecardcouldbecomecorruptedorerased.Thereforewe

recommendbackingupimportantdatatoacomputerorotherdevice.

Noticeforproductdisposal,transfer,orreturn

•Thisproductcanstoreyourprivate/confidentialinformation.Toprotectyour

privacy/confidentiality,werecommendthatyoueraseinformationfromthe

memorybeforeyoudisposeof,transfer,orreturntheproduct.

Notice

Howdo thecameradetectchanges?

Thecamerahas3sensorfeatures:avisualsensorusedformotiondetection,a

temperaturesensor,andasoundsensor.

Note:

•Thecamera’ssensorfeaturesarenotdesignedtobeusedinsituationsthat

requirehighreliability.Wedonotrecommenduseofthesensorfeaturesinthese

situations.

•Panasonictakesnoresponsibilityforanyinjuryordamagecausedbytheuseof

thecamera’ssensorfeatures.

Usingvisiblelighttodetectmotion

Thecameracandetectmotionbyrecognizingchangesinthebrightnessofareas

thatarevisibletothecamera.

Note:

•Movementmaybeincorrectlydetectedwhenthemovingobjectandthe

backgroundhavesimilarcolors.

•Movementmaybeincorrectlydetectedwhentherearesuddenchangestothe

overallbrightnesslevel,suchaswhenlightsareturnedon.

•Detectionbecomesdifficultwhentheimageisdark.

•Youcanadjustthesensitivityofthecamera’smotiondetectionfeature,and

selectwhichareasofthecameraimagearemonitoredformotiondetection.

①Verticaldetectionrange:

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