Overland Storage E Series Manual de usuario

NEO®2000/4000

E-Series Upgrade Kit Instructions

This document describes how to upgrade a legacy NEO

2000 or NEO 4000 library to include some E-Series

features such as use of an ADI (Automation/Drive

Interface).

IMPORTANT: Only libraries with LTO-4 drives can be converted

to an E-Series system using ADI.

It is required that the work be done by an Authorized

Service Provider. Improper installation may result in

damage which voids existing warranties.

WARNING: To reduce the risk of electric shock or damage to

equipment, always remove the power cords.

CAUTION: While working with the unit, observe standard

Electrostatic Discharge (ESD) precautions to prevent damage

to micro-circuitry or static-sensitive devices.

NOTE: Depending on the model, different parts may need to

be transferred from the old appliance to the new appliance.

Re-Register Your Library

It is essential that you re-register your library showing

the upgrade to an E-Series unit to receive appropriate

technical and warranty support. Help is not available

until this is done:

1. Go to the Overland Storage web site

(http://www.overlandstorage.com/).

2. Click the Service & Support tab.

3. At the Site Login, enter your e-mail address and

password and click GO.

NOTE: If you are not yet a member, click “New member?”

and follow the instructions given. It’s free and easy!

4. At the Support Home page, click Manage Products.

5. From Product Selector, select your NEO library.

6. From Actions, click Add a Component.

7. From the component drop-down list, select

KIT,UPGRAGE E-SERIES,LXN.

8. Fill in the information requested.

9. Click Save & Exit (or Save & Add Another).

The E-Series Upgrade is shown on your list.

Update the Drive Firmware

CAUTION: The drive firmware MUST be upgraded to the latest

version to work with the E-series controller being installed.

Tape drive firmware is stored on the Overland FTP site

in specific directories for each tape drive model (LTO-4)

and interface type (SCSI, FC, or SAS). The file naming

convention is the same for all firmware files:

•M##H.E

•M##H.FRM

where:

M= Model Designator

## = Version Number

“H” = Overland Personality Code

“E” = Code for firmware file version used to update

using the NEO library web interface, the Remote

Management Interface (RMI)

“FRM” = Code for firmware file version used to

update using the HP Library and Tape Tools

application.

1. For each tape drive, using the front GUI, press

Status > Drive n LTO > Drive Identification and

note the Product Revision Level.

2. Check the Overland Storage FTP site to determine

the latest version of firmware for your tape drive:

ftp://ftp.overlandstorage.com/Firmware/

Using your drive model and interface type, locate the

proper subfolder, and inside, note the file with the

highest version number.

•If the FTP version is higher than those on the

drives, continue with Step 3.

•Otherwise, skip to Step 6

IMPORTANT: The following examples outlines the steps to

upgrade the firmware in an LTO-4 Fibre Channel drive to

version H43H. Other drive types would use the same

procedure with different firmware names.

NEO-0155

*10400232002*

3. Using your preferred browser or FTP client,

download the drive firmware to your local computer,

saving it in a easy-to-find location:

ftp://ftp.overlandstorage.com/Firmware/

HP_LTO4_Drive/Fibre/H43H.E

NOTE: If blocked by a firewall, you need to obtain access

elsewhere and then load the file on a local computer.

4. Using your preferred browser or FTP client, upload

the tape drive firmware to the NEO library.

NOTE: To FTP into the NEO library, you must use the

Level 1 password that has been set for the library (the

default password = 1).

•If using a browser, use this address:

ftp://<user_name>:<L1_password>

@<neo_ip_address>/upload

and follow the prompts.

•If using the DOS command line FTP client on a

Windows system, follow this procedure:

ftp <neo_ip_address>

(Login:) guest

(Password:) 1 (or new_password)

cd /upload

bin

put H43H.E

bye

5. Using your preferred browser, update the drive

flash:

a. Using a Level 2 password (default password = 2),

log into the RMI.

b. Click Functions.

c. From the Drive Flash Operation drop-down

menu, select Flash Drive n(<drive_type>) from

Local File.

d. Click Start the Flash, select the file name, and

click OK.

When the flash operation is finished, the GUI

displays a successful completion message.

6. It is recommended for a Master module, to have a

record of the current settings of the library:

a. Log into the RMI and click History > Display

Trace.

b. Print (or save) the first few pages up to the

Factory Area heading.

Replacing the Old Components

Upgrade the Tape Magazines

IMPORTANT: If your serial number is 2B64600001 or

larger, you already have the newer single-piece tape

magazines in your library and can skip this step and continue

with “Power Down the Library.”

1. Using the GUI, remove all your old tape magazines,

number them based on their position, and set them

aside laying them on their backs (tapes up).

CAUTION: The numbering is critical for partitioned libraries

to maintain tapes within a partition.

2. Number the new tape magazines.

3. Place a new magazine on its back next to an old

magazine with the same number.

4. Move the tapes from the old magazine slots to the

same slots in the new magazine.

5. Repeat Steps 3–4 for the remaining magazines.

6. Reinsert the tape magazines into the matching

slots.

Power Down the Library

1. Press the Power button and confirm the shut down.

2. Set the power supply switches to OFF (O).

3. Remove and retain the power cords.

4. Remove all cables from the Controller card.

Remove the Old Controller

1. Using a Phillips screwdriver, loosen the retaining

screws at the top and bottom of the old card.

2. Push the top ejector handle up and the bottom

ejector handle down to release the card.

3. Slide the card out of the bay.

Insert the New Controller

CAUTION: The Library Controller card only functions in the

right-most slot of the Primary card cage.

NEO-0158

NEO-0159

1 2

3 4

1. Carefully insert the new Library Controller card

into the right-most slot and slide the card into the

bay until resistance is felt.

2. Using the card handles, apply just enough force to

seat the card snugly into the library backplane.

3. Tighten the hold-down screws on the card handles.

Cabling Changes

The following figures show some common cabling

configurations. Refer to your new NEO 2000e/4000e

User Guide for more information on cabling your library.

SCSI

The new Controller card for the E-Series doesn’t have

SCSI connections since it uses ADI. Use the standard

connections under the drives following recommended

SCSI wiring protocols of one drive per bus for LTO-4 or

higher drives.

Fibre cables connect directly to the FC sockets on the

drive assemblies.

FC with SCSI Drives

Fibre systems using a FCO V.I.A. card to run SCSI

drives, leave the Fibre connection on the card and

connect the card directly to the drives.

NOTE: Follow the same process for a system using a GEO

V.I.A. card.

SAS

SAS cables connect directly to the SAS sockets on the

drive assemblies.

NEO-0130

NEO 4000

VIA-0105

NEO 2000

NEO-0127

NEO-0128

NEO-0180

NEO-0176

Partitioning Considerations

For library systems using partitioning, the Partitioning

V.I.A. card is not necessary in the converted library.

Instead, a special Partitioning feature key (available for

purchase separately) is used to activate the partitioning

of the library.

The previously configured partitions are lost when the

new Controller card is installed. They must be

reconfigured using the information in the log printout

and the partitioning chapter in the user guide.

IMPORTANT: To preserve the tapes used by the

partitions being reconfigured, be sure to follow the steps

shown in “Upgrade the Tape Magazines” on page 2.

Completing the Upgrade

Power Up the Library

1. Reconnect any data cables to the Controller card.

2. Reattach the power cords.

3. Set the power supply switches to ON (|).

4. Touch the GUI to power the library ON.

NOTE: During power up, a Fault Code 3031, Chassis S/N

Mismatch, appears. This is normal and is only displayed

the first time the new Library Controller card is activated.

5. Press the Resume button to clear Fault Code 3031.

Configure the Library

The new Library Controller card comes pre-configured.

If it becomes necessary, reenter the code (Step 1);

otherwise, continue with Step 2.

1. Enter the full 32-digit key through the GUI using:

Menu > Library > Feature Keys.

Hyphens and spaces are ignored.

NOTE: A Master or Standalone module can also be

configured through the RMI (Setup > Feature Key).

2. Enter any other key codes (such as partitioning):

a. Log into the RMI and click Setup.

NOTE:

The new Controller card comes configured to

DHCP and the default Administrator password (“2”).

b. Click Feature Key, then click Confirm.

c. Enter the full 32-digit key code in the field.

d. Click Submit.

3. Using the previously printed Trace Log, reconfigure

the library to match its previous configuration.

4. Using the GUI, open the left door and attach the

upgrade code sticker inside the door. Close the

door.

Return the Old Card

NOTE: It is not necessary to return the old magazines.

1. Place the old card in the anti-static bag, and put it

in the replacement part’s box.

2. Return the old part to Overland Storage.

For return shipping details, go to:

http://http://support.overlandstorage.com/support/

support-return-instructions.html

You can get additional technical support on the Internet at http://support.overlandstorage.com, or by contacting

Overland Storage using the information found on the Contact Us page on our web site.

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