Oticon RemoteCare Manual de usuario

Getting started with

Oticon RemoteCare

To use this app, the following items are needed:

•Oticon More™, Opn S™, Opn™, Xceed, or Opn Play™ hearing aids paired to your device.

•A stable Internet connection with a recommended minimum speed of 1/1 Mbit/s (check with provider).

•An email account.

•A compatible Apple® or Android™ phone or tablet (see https://www.oticon.com/support/compatibility

for compatible device list).

• Apple devices: must have iOS version 13.0 or newer.

• Android devices: must have operating system 8.0 or newer.

Oticon Government Services

Step 1: Pair your Oticon hearing aids to your phone or tablet

For more information, refer to your Instructions for Use booklet (included with your hearing aids)

or the Oticon website: www.oticon.com/support/how-to/connect-to-wireless-accessories. For

Android devices, patients will connect directly through the RemoteCare App.

Step 2: Download the Oticon

RemoteCare app

Open the Apple App Store® or Android Google Play™

Store on your phone or tablet. Search for “Oticon

RemoteCare” and download it to your device.

If you need assistance pairing your Oticon hearing aids, downloading

the RemoteCare app, or creating a RemoteCare account, please call

the Oticon Patient Support Hotline at: 855.400.9766

These 4 steps will help you set up your hearing aids and phone/tablet

for RemoteCare.

Setting up your hearing aids and phone/tablet

Apple Android

Step 3: Open the RemoteCare

app & allow all permissions

RemoteCare will request permissions in order

to work properly. Your information is strictly

confidential and Oticon does not record,

track or store your personal information.

Apple will request access to:

• Bluetooth

• Camera

• Microphone

Android will request access to:

• Location

• Pictures and video

• Audio

Note: Setting your device to accept automatic updates

will ensure you have access to the latest software and

features.

Step 4: Create an account

Create an account so your hearing care

provider can connect to you and your hearing

aids remotely. The app will connect you

to a web page to set up your account and

password. Tip: Share your email address with

your hearing care professional, as they will

need this to connect to your appointment.

Apple Android

Step 1: Sign in to the Oticon

RemoteCare app

Open the RemoteCare app and click on “Sign In”.

Enter the email address and password you used

to create your RemoteCare account.

Your rst RemoteCare appointment

Before the appointment:

•Ensure your phone or tablet is at least 50% charged, plugged in and Bluetooth is ON.

•Ensure your hearing aids have new batteries (or 100% charge if you use rechargeable hearing aids).

•For the best connection, close any apps you are running on your phone or tablet.

These 4 steps will guide you through a virtual appointment with

your audiologist. Please contact your audiologist to schedule a

RemoteCare appointment.

Step 2: Enter the appointment and

connect your hearing aids

Click on “My visit.” On the next few screens, follow

the prompts to:

• Keep mobile device plugged in

• Insert new batteries in your hearing aids and

close the battery drawers

• Place rechargeable hearing aids in the charger

and remove to put them in pairing mode.

• Allow the device to search for your hearing

aids. Once connected, the left and right

hearing aid icons will turn green and you

may click “Start Visit”.

Step 4: Ending the appointment

When you are done working with your Audiologist,

they will first disconnect from your hearing aids and

you will hear your hearing aids restart. When they

end the appointment, you will lose communication

with the Audiologist. Do not close the app until

you see the “Visit ended” screen with the thumbs

up. At this point, you can click “OK” and leave the

RemoteCare App.

Oticon is part of the Demant Group.www.oticon.com

Step 3: Connect with your audiologist

You may have to wait for your Audiologist to join the

appointment. When they are connected, you will

see them on the screen and be able to hear them.

Your audiologist will now be able to connect to your

hearing aids, make adjustments to the programming

and also discuss any concerns or questions with

you, just as they would during a face-to-face

appointment.

20-45150 - 15500-6011/03.21

Tabla de contenidos

Otros manuales de Audífono de oticon

oticon

oticon miniBTE Manual de usuario

oticon

oticon Epoq BTE Manual de usuario

oticon

oticon miniRITE Alta2 Manual de usuario

oticon

oticon miniBTE Alta2 Manual de usuario

oticon

oticon connectline microphone Manual de usuario

oticon

oticon Chili BTE 13 SP Manual de usuario

oticon

oticon Hearing Aid Listening Tube Manual de usuario

oticon

oticon miniRITE Alta2 Manual de usuario

oticon

oticon Alta Manual de usuario

oticon

oticon Agil Manual de usuario

oticon

oticon HIT CIC Manual de usuario

oticon

oticon Agil Manual de usuario

oticon

oticon minirite Manual de usuario

oticon

oticon Vigo Connect Instrucciones de montaje

oticon

oticon ponto streamer Manual de usuario

oticon

oticon Alta2 Pro Ti Manual de usuario

oticon

oticon CROS PX miniRITE R Manual de usuario

oticon

oticon Chili BTE 13 SP Manual de usuario

oticon

oticon Sumo 20DM Manual de usuario

oticon

oticon Vigo Pro Manual de usuario

oticon

oticon CIC WL Fusion 2 Manual de usuario

oticon

oticon Amigo eZync Manual de usuario

oticon

oticon FittingLINK 3.0 Manual de usuario

oticon

oticon Opn Series Manual de usuario

Manuales populares de Audífono de otras marcas

Sonic

Sonic Bliss miniBTE Manual de usuario

Lexie

Lexie B1 Manual de lista de piezas

Widex

Widex FM+DEX Manual de usuario

Siemens

Siemens Triano Manual de usuario

Camplicomms

Camplicomms HC-200 Manual de usuario

Widex

Widex SUPER 220 S2-VSD Manual de usuario

Phonak

Phonak Q90 Manual de usuario

Williams Sound

Williams Sound SoundPlus WIR 237 Guía

Oticon Medical

Oticon Medical Ponto SoundConnector Manual de usuario

Siemens

Siemens Life micon Manual de usuario

Starkey

Starkey Destiny Manual de usuario

Audicus

Audicus The Icon Manual de usuario

Advanced Bionics

Advanced Bionics Slim HP Standard Manual de usuario

Widex

Widex DREAM440 THE DREAM SERIES Manual de usuario

Phonak

Phonak myPilot Manual de usuario

NIKEN

NIKEN NK-401 Manual de usuario

ON Semiconductor

ON Semiconductor Ezairo 7111 Pre Suite Manual de usuario

Sonetik

Sonetik GOHEAR Manual de usuario

oticon RemoteCare Manual de usuario

Manuales populares de Audífono de otras marcas