Oticon Acto Manual de usuario

THE OTICON ACTO SUCCESS MANUAL

The Complete Guide to Fitting Oticon Acto using Genie 2010.2

Fitting Oticon Acto instruments is easy

and full of possibilities

Reading this manual

Genie 2010.2 or a later version must be used to program

Oticon Acto instruments.

The broad range of versatile hearing solutions comprises

instant fittings and customized options across virtually all

known styles for most common hearing losses. All is described

in this manual.

The first sections take you through the selection, handling and

configuration of instruments, Receivers and earpieces. These

are important matters to consider in order to provide the best

possible care and make a successful fitting.

For RITE and miniRITE solutions, these first product oriented

sections are especially relevant. MiniRITE and RITE instruments

can be programmed with 3 different Receivers; expanding the

possibilities and granting the flexibility to meet client needs.

When information is specific to the RITE Power solution, it is

noted by a blue header.

The next section takes you through the instrument

programming step by step.

Alternatively to the standard programming process,

a “Quick Fit” flow can be selected in Genie. If selecting “Quick

Fit”, the programming section in this manual is only advisory.

The “Quick Fit” programming is a fast track taking you through

the most basic top level settings.

The programming section also includes a description of how

the ConnectLine applications are programmed, and later the

ConnectLine concept is explained.

The last section of this manual covers miscellaneous service

instructions and guidelines relevant to the various instrument

styles.

This manual is made to help you achieve success with

the Oticon Acto family.

Enjoy.

Table of Contents

Introducing the Oticon Acto Family

Customising miniRITE and RITE

RITE Power Fitting

BTE 13 with Corda2

Connecting Oticon Acto to Genie

Programming Oticon Acto

ConnectLine Concept

Service and Maintenance

FAQ’S

Power Adapters 35

Changing from Mould to Dome 36

BTE 13 with Corda2 38

Custom Mould 39

Fitting Corda2 with Moulds in Genie 40

Connecting Oticon Acto to Genie 41

Custom Products 43

nEARcom 44

Programming Oticon Acto 46

Structure in Genie 46

Family Step 47

Selection Step 48

Fitting Step 49

End Fitting 63

ConnectLine Concept 75

Streamer and mobile phones 80

Streamer and the TV Adapter 83

Streamer and the Phone Adapter 85

Audio Streaming 87

Streamer Firmware upgrade tool 90

How and when to upgrade Streamer 90

Service and Maintenance 92

miniRITE top shell exchange 96

Changing battery door on miniRITE 100

FAQ’s 102

Contents

Introducing the Oticon Acto family 6

Style overview of Oticon Acto 8

Feature-Style Quick Overview 9

The Complete Oticon Acto fitting Range

CIC to Power 10

Customising the miniRITE and RITE 11

Selecting and Fitting Receiver Units 13

Receiver markings 14

Measuring the ear for correct

Receiver length 15

Attaching the Receiver Unit 16

Replacing the Receiver Unit 17

Attaching the Ear Grip 17

Removing the Ear Grip 19

Inserting and placing the device on the ear 19

Shaping the Receiver Unit 20

Earpieces 22

Dome and Micro Mould selection for

Standard, Medium and Power Receiver 22

Selecting Dome 23

RITE Micro Moulds for the Standard

or Medium Receiver 24

Alternative Custom Moulds for Standard

and Medium RITE Receivers 25

Short Vents 26

Long Vents 26

Attaching the Micro Mould 27

Taking off the Micro Mould 29

RITE Power Fittings 30

Measuring Considerations for Power Fits 30

RITE with Power Mould 31

Attaching the Power Mould 31

Removing the Power Mould 33

Power Micro Mould 34

6OTICON ACTO FITTING GUIDE 7

Fitting rationales

Oticon Acto supports NAL NL1 and DSL v5.0a fitting

ratio nales.

NAL NL1 is prescribed for adults.

For kids, Oticon Acto instruments are prescribed with the

DSL v5.0a rationale.

Introduction the Oticon Acto family

Oticon Acto is the high performance mid-market hearing

instrument. Available in the miniRITE style and built on the

RISE 2 platform, Oticon Acto empowers people with hearing

loss to communicate freely, interact naturally and participate

actively.

Oticon Acto is the first mid-market Oticon hearing instrument

to offer binaural synchronisation as just one best in class fea-

ture in a full technology package. We believe that in terms of

sound quality, connectivity and flexibility, Oticon Acto is the all

together better option for your clients and your business.

The Oticon Acto family comprises a full range of

instruments:

— CIC and CIC Power

— ITC and ITC Power

— ITE

— miniRITE and RITE with Power options

— BTE with hook and Corda thintube options

— Dedicated compact BTE Power

Acto is powered by Oticon’s industry leading RISE 2 platform

and 8 kHz of bandwidth. Acto delivers superior sound quality,

wireless connectivity and balanced sound via binaural syn-

chronisation and Decision Maker2, which optimizes direction-

ality and noise management to changing environments.

Flexible Receiver system

With miniRITE and RITE instruments, a new flexible Receiver

system is introduced and allows configuring these instruments

to gradually become more powerful. The system builds on

three different types of Receivers (S, M and P) thereby creating

three different output levels from the same instrument style.

CAUTION: It is critical that the Receiver selected in the

selection step is the one attached to the actual instrument.

If not, the output level of the instrument will not match the

programmed settings and may cause damage to the client’s

hearing.

Oticon Acto Pro Oticon Acto

Main Features

Binaural Synchronisation

Binaural Coordination

Binaural Dynamic Feedback Cancellation 2 (DFC2)

DecisionMaker2TM

MultiBand Adaptive Directionality

Tri-State Noise Management

Fitting Options (Genie 2010.2)

nEARcom enabled

In-situ audiometry

NAL NL1 and DSL v 5.0a m[i/o]

Identities 3 3

Fitting Bands 8 6

Memory

Bandwidth 8 kHz 8 kHz

3 RITE receivers (S, M and P)

RISE 2 platform

Connectivity

ConnectLine enabled

DAI and FM

8OTICON ACTO FITTING GUIDE 9

Feature-Style Quick OverviewStyle overview of Oticon Acto

Colours

Silver

Silver Grey

Steel Grey

Diamond Black

Chestnut Brown

Terracotta

Chroma Beige

Features miniRITE RITE BTE 13

BTE Power

CIC/MIC

CIC/MIC Power

ITC/ITE ITC Power

Rationales NAL / DSL NAL / DSL NAL / DSL NAL / DSL NAL / DSL NAL / DSL

T-coil No Yes Yes No Optional Optional

ConnectLine Yes Yes Yes No Yes No

Auto Phone Yes Yes Yes No Optional Optional

Push button Single Double Double None Single (optional) Single (optional)

Volume Control Yes* Yes Yes No Optional* Optional

FM/DAI No Yes Yes No No No

Battery size 312 312 13 10 312 312

Cordless fitting Yes Yes Yes No Yes No

Directional Yes Yes Yes No Yes Optional

* Volume control option via the push button for the standard ITC requires binaural fitting (2 instruments).

Styles

miniRITE

Battery 312

RITE

Battery 312

BTE 13

Battery 13

BTE 13 Corda

Battery 13

BTE Power

Battery 13

ITE

Battery 312

BTE Power

BTE 13 Corda

BTE 13

RITE

Battery 312

Styles

miniRITE

Battery 312

CIC/MIC Power

Battery 10

CIC/MIC Power

CIC/MIC

Battery 10

ITC

Battery 312

ITC

ITE

ITC Power (Omni & Dir)

Battery 312

10 OTICON ACTO FITTING GUIDE 11

Fitting Range

The Complete Oticon Acto fitting Range CIC to Power Customising the miniRITE and RITE

To get the best performance, best cosmetics

and most comfortable fit consider the following:

• Determine whether the miniRITE or RITE is the best

style solution based on features (T-coil, FM option, etc.),

handling and cosmetics

• Select correct Receiver specifications including power

and unit length

• Select correct dome size or whether a custom mould is

needed

• Ensure proper insertion of the Receiver in the canal when

placing the instrument on the ear

• Using the ear grip for retention, if necessary

SMP

-10

100

110

120

125 Hz

250 500 1k 2k 4k 8k

dB HL

12 OTICON ACTO FITTING GUIDE 13

-10

100

110

120

125 Hz

250 500 1k 2k 4k 8k

dB HL

-10

100

110

120

125 Hz

250 500 1k 2k 4k 8k

dB HL

-10

100

110

120

125 Hz

250 500 1k 2k 4k 8k

dB HL

The Oticon Acto Receiver selection allows for 6 fitting

possibilities using just two instruments

Oticon Acto Receiver specifications.

Standard: MPO (711) 119 dB

(2cc) 108 dB

Gain (711) 57 dB

46 dB

Medium: MPO (711) 126 dB

(2cc) 116 dB

Gain (711) 61 dB

(2cc) 51 dB

Power: MPO (711) 132 dB

(2cc) 124 dB

Gain (711) 65 dB

(2cc) 55 dB

Selecting and Fitting Receiver Units

Five Receiver lengths are available for Standard, Medium

and Power Receivers. No. 1 is the shortest and No. 5 is the

longest. The lengths most commonly used are size 2 and 3.

(Standard and Medium receivers in size 0 are available for

pediatric use).

The Power Adapter is attached to the Power Receiver

and is used when domes are preferred.

1 2 3 4 5

Power:

Custom Mould – Power Dome

Open Dome – Plus Dome

14 OTICON ACTO FITTING GUIDE 15

Receiver markings

Power:

Where to find Receiver markings

The Receiver has a small blue/red band to indicate which

ear the device is programmed for.

Receiver type

The Receiver length is marked as

shown 1, 2, 3, 4, or 5.

The power specifications is shown

by a coloured circle and S, M or P.

SMP

The power specification is selected in Genie in

the Selection Step. When the mini RITE or RITE is

selected, a pull down menu appears so the fitter

can assign the proper Receiver to the instrument.

Power Receivers are marked with a black circle and a white P.

The L/R markings are on the other side. These markings are

visible when the Adapter is attached.

L (blue)/R (red)

marking

Power marking

Size and L/R marking

Power Custom Mould is

marked P and includes serial

number

Measuring the ear for correct

Receiver length

When fitting a NON Power Receiver the correct measurement

corresponds to the top of the ear canal as shown using the

measuring tool. The measurement is the same for all domes

and non power custom earpieces.

The goal is for the Receiver to sit comfortably and be

hidden in the ear canal, and for the wire to be flush with

the skin.

The length of Power Receivers with Power Domes are meas-

ured the same way as for Standard and Medium receivers.

Power Custom Mould

When fitting a Power Receiver with a Power Custom Mould,

(Power Moulds) select the next size up as the Receiver fits

more centered in the ear canal.

Example: if the size is measured to 2, order receiver size 3.

Power:

16 OTICON ACTO FITTING GUIDE 17

Attaching the Receiver Unit

The Receiver attachment is the same for all three Receivers.

Insert the Receiver into the shell until it snaps into place.

Receiver with Adapter

Power:

Replacing the Receiver Unit Attaching the Ear Grip

The best way to replace the Receiver is by using the Multi tool

with the dedicated extension point. The extension point is

placed on the screwdriver tip.

Press the Receiver locking lever through the hole to release

the Receiver unit and gently pull the Receiver unit out.

The Ear Grip can be used for better Receiver retention when

using the “ S” or “ M” Receiver. The Ear Grip is designed to work

for either the right or left ear. Insert the Ear Grip in the slot in

the Receiver.

18 OTICON ACTO FITTING GUIDE 19

Use a finger nail to dislodge the ear grip and push from

the other side.

1. Insert the earpiece into the ear canal.

2. Place the hearing device behind the ear. The Receiver unit

with the correct earpiece should be placed far enough into

the canal so that the wire lies flush with the client’s head.

When looking at the client face to face you should not see

the Receiver wire sticking out.

3. If necessary add the ear grip for extra retention.

If the ear grip is too long in the concha it may be trimmed.

Use caution not to leave a pointy end as this may irritate

the ear.

Pull the ear grip until its top is positioned

in the slot. During insertion, the top should

point away from the dome as illustrated.

Removing the Ear Grip Inserting and placing the device on the ear

1 2 3

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