Nortel NORSTAR M7324 Manual de usuario

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Modular ICS

Central Answering Position

User Card

The central answering position

The Meridian Norstar*central answering position(CAP) consists of a Norstar M7324 telephoneand

one or twoCAP modules. A CAP moduleis anadd-ondevicethat provides 48 extra memoryorline

buttons for an M7324 telephone. You can connect up to two CAP modules to an M7324 telephone.

Your telephone is assigned as a central answering position byyourinstalleror customer service

representative.

Norstar M7324 telephone with a CAP module attached

By giving you one-touch access to many more lines,features and autodial

numbers,the CAP module makes it easier for you to:

• answer external calls

• check the status ofthe telephones in your Norstar system

• transfer calls to your co-workers' telephones

When CAP modules are first plugged into your telephone, each CAP

module button is pre-assigned either to select a lineor to dial an internal

number.

As a central answering position, withtwoCAP modules,yourtelephone can

be assigned upto120 lines.Linesare assignedto aCAP modulebeginning

with the button in the top leftcornerand moving down.

Buttons on a CAP module cannot be assigned as incomingline group or

answer buttons.These buttons can only be assigned toyour M7324

telephone. You cannotmove incoming line group buttons from your M7324

telephone to your CAP module.

After lines are assigned, anyremainingbuttons on your CAP module(s)

become internal autodial buttons, starting with the lowest default internal

number.

* Meridian and Norstar are trademarksofNortel Networks.

CAP module

M7324 telephone

Why use the CAP

module?

About pre-assigned

buttons

You can check whatis programmed onany ofyourtelephone or CAP

module buttons.

1. Press

Ä¥â

2. Press the buttons you want to check and read the display.

3. Ensure that your buttons have the correct snap-on caps.

4. Press

when you arefinished.

You can program any ofthe buttons on your CAP module that do not select

lines. These buttons can be programmed to automatically dial internal or

externalnumbers.You can also program features onto CAP module buttons.

See your M7324 Telephone User Card for information on programming

memory buttons.

The indicators

beside internal autodial buttons on your CAP module

show you the status ofNorstar telephones.

Most of the telephone calls which you deal withshould involve the following

procedures:

1. Answer a call made from outside the Norstar system.

2. Determine whom the call is for.

3. Check the status of the destination Norstar telephone.

4. If the indicator is off, transfer the call to that telephone.

If you answer a call for a co-worker who is busy on another call, Norstar

offers you some usefulfeatures:

• Camp-on lets you transfer the call to them.

• Ring Again lets you know when the telephone becomes free.

• Priority Call lets you interrupt their current call.

• Message lets you send them notification to call you.

If your telephone has been assigned as a central answering position, you

cansendupto30messagesto co-workers.

See the M7324 Telephone User Card, the Modular ICS Telephone Feature

Card and the Modular ICS Prime Telephone User Card(if applicable) for

more information on using Norstar features.

Checking the

pre-assigned CAP

module buttons

Customizing your

CAP module

Monitoring

telephones

The indicator is on The indicator is off

when atelephone has an active call when atelephone has no active call

whenatelephonehasDoNotDisturb

turned on when atelephone has a call on hold

and no other active call

Answering and

transferring a call

Other Norstar

documents

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*MeridianandNorstarare trademarksofNortel Networks.

Meridian Norstar is manufactured by Nortel Networks.

This document is for use with Norstar Modular ICS.

P0941571 Issue 01

Printed inCanada

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