Nortel 1000 Con?guration guide Manual de usuario

Nortel Communication Server 1000

Communication Server 1000 to

MCS 5100 Converged Desktop

Type 2 Conﬁguration Guide

NN43001-321

Document status: Standard

Document version: 01.05

Document date: 15 February 2008

Sourced in Canada

LEGAL NOTICE

While the information in this document is believed to be accurate and reliable, except as otherwise expressly agreed

to in writing NORTEL PROVIDES THIS DOCUMENT "AS IS" WITHOUT WARRANTY OR CONDITION OF ANY

KIND, EITHER EXPRESS OR IMPLIED. The information and/or products described in this document are subject to

change without notice.

Nortel, the Nortel Logo, the Globemark, SL-1, Meridian 1, and Succession are trademarks of Nortel Networks.

All other trademarks are the property of their respective owners.

Revision history

February 2008

Standard 01.05. This document is up-issued to update the instructions for

Conﬁguring Meet Me Audio Conferencing in the NRS for CDS.

January 2008

Standard 01.04. This document is up-issued to add instructions for

Conﬁguring Meet Me Audio Conferencing in the NRS for CDS.

December 2007

Standard 01.03. This document is up-issued to update the Converged

Desktop Feature installation.

June 2007

Standard 01.02. This document is up-issued to remove the Nortel Networks

Conﬁdential statement.

May 2007

Standard 01.01. This document is up-issued to support Communication

Server (CS) 1000 Release 5.0. This document contains information

previously contained in the following legacy document, now retired: CS

1000 to MCS 5100 Converted Desktop Type 2 Conﬁguration Guide

(553-3001-521). No new content has been added for Communication

Server 1000 Release 5.0. All references to Communication Server 1000

Release 5.5 are applicable to Communication Server Release 5.0.

In addition, changes for the following CRs are included:

CR Q01473312, in the section "Feature implementation" (page 30), a note

is added regarding call forwarding on a converged telephone.

CR Q01377222, a note is added regarding the default conﬁguration on-hook

Handsfree.

CR Q01492694, a sentence is added regarding a virtual trunk call queued

on a CDN, explaining why a DSP resource is used.

Nortel Communication Server 1000

Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Conﬁguration Guide

NN43001-321 01.05 Standard

Release 5.0 15 February 2008

4Revision history

CR Q01478214, two options are added to "Conﬁguring MCS 5100 in the

NRS for CDS" (page 90). MCS 5100 is conﬁgured as a Gateway Endpoint

in the ﬁrst option and as a Collaborative Server in the second.

October 2006

Standard 3.00. This document is up-issued for CR Q01412328-01, to add

prompt and response to LD-17 Conﬁguration of Value Added Server (VSID)

table, to set the VSID security for the SIP CD AML link to No. This prompts

the Signaling Server to send a Cancel message to convergeddesktop so that

the PC Client does not continue to ring after call is answered by Call Pilot.

April 2006

Standard 2.00. This document is up-issued for CR Q01291954, updating

the available MCS 5100 documentation.

September 2005

Standard 1.00. This document is a new document issued to support

Communication Server 1000 Release 4.5, and Multimedia Communication

Server 5100 Release 3.5.

Nortel Communication Server 1000

Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Conﬁguration Guide

NN43001-321 01.05 Standard

Release 5.0 15 February 2008

Contents

How to get help 7

Finding the latest updates on the Nortel Web site 7

Getting help from the Nortel Web site 7

Getting help over the telephone from a Nortel Solutions Center 7

Getting help from a specialist by using an Express Routing Code 8

Getting help through a Nortel distributor or reseller 8

Introduction 9

Subject 9

Applicable systems 9

Intended audience 10

Conventions 10

Related information 10

Converged Desktop Services 13

Contents 13

Introduction 13

How Converged Desktop Services works 14

Operating parameters and feature interactions 26

Call walk-throughs 27

Feature requirements 29

Feature implementation 30

Dialing and numbering plan issues for the mixed network 30

Examples of dialing and numbering plan conﬁguration for mixed

networks 37

Contents 37

Introduction 37

Mixed network example: UDP 37

Mixed network example: CDP 42

CDS conﬁguration: overview 47

Contents 47

Introduction 47

Conﬁguration notes 47

Description of the network conﬁgured in this document 48

Nortel Communication Server 1000

Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Conﬁguration Guide

NN43001-321 01.05 Standard

Release 5.0 15 February 2008

6Contents

Conﬁguring CS 1000 49

Contents 49

Before you begin 49

CS 1000 SIP conﬁguration and UDP location dialing 49

Conﬁguring the Converged Desktop User 66

Conﬁguring MCS 5100 67

Contents 67

Before you begin 67

Implementation summary 68

Implementation details 68

Conﬁguring a Converged Desktop user 81

CS 1000 NRS operation 87

Contents 87

Introduction 87

Operation 88

Operational logic 96

Maintenance 99

Contents 99

Introduction 99

CS 1000 CLI commands 99

MCS 5100 tools 101

Appendix A Parameter conﬁguration for a SIP URI 103

Contents 103

Introduction 103

Example 103

Phone-context strings 104

Appendix B PC Client windows 107

Procedures

Procedure 1 Conﬁguring SIP CDS on the Signaling Server 57

Procedure 2 Adding the IP Address of the IP Telephony node as an

Authenticated Server 68

Procedure 3 Conﬁguring the SIP Gateway, trunk, and trunk group 69

Procedure 4 Conﬁguring number qualiﬁers 74

Procedure 5 Conﬁguring a route list 75

Procedure 6 Conﬁguring routes for each dialing plan entry 78

Procedure 7 Conﬁguring a Service Package 82

Procedure 8 Conﬁguring a Converged Desktop User in MCS 5100 83

Procedure 9 Conﬁgure Meet Me Audio Conferencing 94

Procedure 10 Using the MCS 5100 Translation Veriﬁcation tool 101

Nortel Communication Server 1000

Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Conﬁguration Guide

NN43001-321 01.05 Standard

Release 5.0 15 February 2008

How to get help

This chapter explains how to get help for Nortel products and services.

Finding the latest updates on the Nortel Web site

The content of this documentation is current at the time the product

is released. To check for updates to the latest documentation for

Communication Server (CS) 1000, go to www.nortel.com and navigate to

the Technical Documentation page for CS 1000.

Getting help from the Nortel Web site

The best way to get technical support for Nortel products is from the Nortel

Technical Support web site:

www.nortel.com/support

This site provides quick access to software, documentation, bulletins, and

tools to address issues with Nortel products. From this site, you can:

•download software, documentation, and product bulletins

•search the Technical Support Web site and the Nortel Knowledge Base

for answers to technical issues

•sign up for automatic notiﬁcation of new software and documentation

for Nortel equipment

•open and manage technical support cases

Getting help over the telephone from a Nortel Solutions Center

If you do not ﬁnd the information you require on the Nortel Technical Support

web site, and you have a Nortel support contract, you can also get help over

the telephone from a Nortel Solutions Center.

In North America, call 1-800-4NORTEL (1-800-466-7835). Outside North

America, go to the following web site to obtain the telephone number for

your region:

www.nortel.com/callus

Nortel Communication Server 1000

Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Conﬁguration Guide

NN43001-321 01.05 Standard

Release 5.0 15 February 2008

8How to get help

Getting help from a specialist by using an Express Routing Code

To access some Nortel Technical Solutions Centers, you can use an Express

Routing Code (ERC) to quickly route your call to a specialist in your Nortel

product or service. To locate the ERC for your product or service, go to:

www.nortel.com/erc

Getting help through a Nortel distributor or reseller

If you purchased a service contract for your Nortel product from a distributor

or authorized reseller, contact the technical support staff for that distributor

or reseller.

Nortel Communication Server 1000

Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Conﬁguration Guide

NN43001-321 01.05 Standard

Release 5.0 15 February 2008

Introduction

This document is a global document. Contact your system supplier or your

Nortel representative to verify that the hardware and software described

are supported in your area.

Subject This document describes Session Internet Protocol Converged Desktop

System (SIP CDS) and its conﬁguration on Communication Server 1000

(CS 1000) and Multimedia Communication Server 5100 (MCS 5100)

systems. It also provides examples of the conﬁguration of a dialing plan and

numbering plan for a mixed CS 1000/MCS 5100 network.

This document is describes the design and conﬁguration of a Converged

Desktop environment between CS 1000 and MCS 5100 systems. The

examples provided in this document represent only one example of design

and conﬁguration. "Description of the network conﬁgured in this document"

(page 48) provides the outline of the network used as an example only.

Note on legacy products and releases

This technical document contains information about systems, components,

and features that are compatible with Nortel CS 1000 Release 3.5 and

MCS 5100 Release 4.0 software. For more information on legacy products

and releases, click the Technical Documentation link under Support &

Training on the Nortel home page:

www.nortel.com

Applicable systems

This document applies to the following systems:

•Communication Server 1000E (CS 1000E) CP PII, CP PIV and CP PM.

•Communication Server 1000M Single Group (CS 1000M SG) CP PII,

CP PIV

•Communication Server 1000M Multi Group (CS 1000M MG) CP PII,

CP PIV

•Meridian 1 PBX 11C Chassis

Nortel Communication Server 1000

Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Conﬁguration Guide

NN43001-321 01.05 Standard

Release 5.0 15 February 2008

10 Introduction

•Meridian 1 PBX 11C Cabinet

•Meridian 1 PBX 61C CP PII, CP PIV

•Meridian 1 PBX 81C CP PII, CP PIV

Note: When upgrading software, memory upgrades may be required on

the Signaling Server, the Call Server, or both.

Intended audience

This document is intended for individuals responsible for administering CS

1000 and Meridian 1 systems.

ConventionsTerminology

In this document, the following systems are referred to generically as

"system":

•Communication Server 1000E (CS 1000E)

•Communication Server 1000M (CS 1000M)

•Meridian 1

The following systems are referred to generically as "Small System":

•Meridian 1 PBX 11C Chassis

•Meridian 1 PBX 11C Cabinet

The following systems are referred to generically as "Large System":

•Communication Server 1000M Single Group (CS 1000M SG)

•Communication Server 1000M Multi Group (CS 1000M MG)

•Meridian 1 PBX 61C CP PII, CP PIV

•Meridian 1 PBX 81C CP PII, CP PIV

Related information

This section lists information sources that relate to this document.

Technical Documents

The following technical documents referenced in this document:

•IP Peer Networking Installation and Commissioning (NN43001-313)

Refer to the following MCS 5100 documentation for additional information

about CDS:

•Provisioning Client User Guide (NN42020-105)

Nortel Communication Server 1000

Communication Server 1000 to MCS 5100 Converged Desktop Type 2 Conﬁguration Guide

NN43001-321 01.05 Standard

Release 5.0 15 February 2008

Otros manuales para 1000 Con?guration guide

Este manual sirve para los siguientes modelos

Tabla de contenidos

Otros manuales de Servidor de Nortel

Nortel

Nortel 2000 Manual de usuario

Nortel

Nortel 1000E Guía

Nortel

Nortel 5100 Series Release 2.3.3 Manual de instrucciones

Nortel

Nortel CallPilot Manual de usuario

Nortel

Nortel T1/SMDI Manual de usuario

Nortel

Nortel Communication Server 1000 Series Manual de usuario

Nortel

Nortel CallPilot 202i Guía de configuración

Nortel

Nortel Softphone 2050 Manual de usuario

Nortel

Nortel 1000E Guía

Nortel

Nortel 1000 Con?guration guide Manual de usuario

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Nortel Passport 4460 Guía de aplicación

Nortel

Nortel NN44200-300 Manual

Nortel

Nortel CallPilot Instrucciones de funcionamiento y mantenimiento

Nortel

Nortel 1000 Con?guration guide Manual de usuario

Nortel

Nortel CallPilot Instrucciones de funcionamiento y mantenimiento

Nortel

Nortel CallPilot Manual de usuario

Nortel

Nortel 5100 Series Release 2.3.3 Guía

Nortel

Nortel 1000E Instrucciones de funcionamiento y mantenimiento

Nortel

Nortel Meridian 1 Option 11C Manual de usuario

Nortel

Nortel Communication Server 1000 Guía

Nortel

Nortel MCC 3100 Guía de inicio rápido

Nortel

Nortel CallPilot Instrucciones de funcionamiento y mantenimiento

Nortel

Nortel 703t Guía de configuración

Nortel

Nortel Call Center Telephone Manual de instrucciones

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