Nortel MCC 3100 Manual de usuario

Nortel Mobile Communication 3100 Series Portfolio

Nortel Mobile Communication Client

3100 for Windows Mobile

User Guide

Title page

Revision history

November 2007

Standard 01.04. This document is upissued to support the Nortel

Mobile Communications 3100 Series Portfolio on Nortel

Communication Server 1000 Release 5.0 and Multimedia

Communication Server 5100 Release 4.0. This document

includes a statement that only the HTC TyTN device supports

Ocotber 2007

Standard 01.03. This document is upissued to support the Nortel

Mobile Communications 3100 Series Portfolio on Nortel

Communication Server 1000 Release 5.0 and Multimedia

Communication Server 5100 Release 4.0. This document

includes a statement to install the application on the memory

device.

September 2007

Standard 01.02. This document is upissued to support the Nortel

Mobile Communications 3100 Series Portfolio on Nortel

Communication Server 1000 Release 5.0 and Multimedia

Communication Server 5100 Release 4.0. This document

includes updates for technical content based on CR

Q01743143 -01.

September 2007

Standard 01.01. This document is issued to support the Nortel

Mobile Communications 3100 Series Portfolio on Nortel

Communication Server 1000 Release 5.0 and Multimedia

Communication Server 5100 Release 4.0.

Revision history

Contents

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Supported features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10

Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Supported platforms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Software installation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Installing the MCC 3100 for Windows Mobile software . . . . . 17

Managing the license key . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

Installing the license key . . . . . . . . . . . . . . . . . . . . . . . . . 24

Backing up the license key . . . . . . . . . . . . . . . . . . . . . . . . 25

Upgrading the MCC 3100 for Windows Mobile software . . . . 26

Uninstalling the MCC 3100 for Windows Mobile software from

your mobile device . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Uninstalling the MCC 3100 for Windows Mobile software from

your PC . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Determining the software version . . . . . . . . . . . . . . . . . . . . . . 31

Basic setup and use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Starting MCC 3100 for Windows Mobile . . . . . . . . . . . . . . . . . 33

How to enter your configuration settings . . . . . . . . . . . . . . . . 35

Automated setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Power management enhancements for Voice over WLAN . . 36

Using the Wireless Fidelity Standby feature . . . . . . . . . . 36

Configuring your mobile device to turn off automatically . 37

Using your mobile device when you enable

WiFi Standby . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Contents

Configuring a display name . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Network roaming mode selection . . . . . . . . . . . . . . . . . . . . . . 39

Selecting a roaming mode . . . . . . . . . . . . . . . . . . . . . . . . 39

Screen lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Enabling the screen lock manually . . . . . . . . . . . . . . . . . . 40

Disabling the screen lock manually . . . . . . . . . . . . . . . . . 40

Enabling the screen lock automatically . . . . . . . . . . . . . . 41

Setting the call alert mode and phone volume . . . . . . . . . . . 41

Screen access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Screen views . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Rectangular touchscreen in portrait and

landscape mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Square touchscreen in portrait mode . . . . . . . . . . . . . . . . 44

Basic dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Launching the dialpad . . . . . . . . . . . . . . . . . . . . . . . . . . . 45

Returning to the MCC 3100 for Windows Mobile . . . . . . . 46

Exiting the MCC 3100 for Windows Mobile . . . . . . . . . . . . . . 47

MCC 3100 for Windows Mobile functionality . . . . . . . . . . . 49

Home screen functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49

Adding a display name (WiFi SIP only) . . . . . . . . . . . . . . 50

Managing your voice mail . . . . . . . . . . . . . . . . . . . . . . . . 51

Listening to messages . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Checking for missed calls . . . . . . . . . . . . . . . . . . . . . . . . 53

Enabling Do Not Disturb . . . . . . . . . . . . . . . . . . . . . . . . . . 53

Enabling Call Forward (WiFi only) . . . . . . . . . . . . . . . . . . 54

Logging on a network manually . . . . . . . . . . . . . . . . . . . . 55

Logging off a network . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55

Call dialpad screen functions . . . . . . . . . . . . . . . . . . . . . . . . . 56

Selecting a network while in manual roaming mode . . . . 58

Monitoring a network while in automatic roaming mode . 60

Placing an outgoing call . . . . . . . . . . . . . . . . . . . . . . . . . . 61

Contents

Place an emergency call . . . . . . . . . . . . . . . . . . . . . . . . . 62

Outbound calls dialing plan . . . . . . . . . . . . . . . . . . . . . . . 63

Receiving a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65

Simultaneous incoming calls . . . . . . . . . . . . . . . . . . . . . . 67

Call Waiting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

Redialing the last number dialed . . . . . . . . . . . . . . . . . . . 69

Ending a call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Muting the microphone . . . . . . . . . . . . . . . . . . . . . . . . . . . 69

Switching between the earpiece and speaker phone . . . . 70

Placing a call on hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

Transferring a call (WiFi only) . . . . . . . . . . . . . . . . . . . . . 71

Setting up a conference call (WiFi only) . . . . . . . . . . . . . . 71

Audio Sessions screen functions . . . . . . . . . . . . . . . . . . . . . . 72

Audio session indicators . . . . . . . . . . . . . . . . . . . . . . . . . 74

Managing active audio sessions . . . . . . . . . . . . . . . . . . . 75

SMS view screen functions . . . . . . . . . . . . . . . . . . . . . . . . . . 76

Read a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77

Compose an SMS view screen new message . . . . . . . . . 78

Reply to a message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Delete messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Call a user . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Call Log screen functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81

Call Log indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Accessing the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

Filtering calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Sorting calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Calling from the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . 86

Sending a message from the Call Log . . . . . . . . . . . . . . . 86

Clearing the Call Log . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Setting the size of the Call Log . . . . . . . . . . . . . . . . . . . . 88

Contact list (Address book) . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Accessing the Contact List . . . . . . . . . . . . . . . . . . . . . . . . 88

Adding a contact to the Contact List . . . . . . . . . . . . . . . . 89

Contents

Calling a contact on the Contact List . . . . . . . . . . . . . . . . 90

Virtual Private Network connection management . . . . . . . 93

Establishing a VPN connection . . . . . . . . . . . . . . . . . . . . 94

Disconnecting a VPN connection . . . . . . . . . . . . . . . . . . . 95

Manual setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Line settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

Proxy settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Firewall settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Audio settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101

Advance settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103

Dialing Plan settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

Phone security settings . . . . . . . . . . . . . . . . . . . . . . . . . 108

Configuring CDMA or GSM features on your phone . . . . 111

VPN connections. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Adding a VPN profile . . . . . . . . . . . . . . . . . . . . . . . . . . . 117

Editing a VPN profile . . . . . . . . . . . . . . . . . . . . . . . . . . . 121

Deleting a VPN profile . . . . . . . . . . . . . . . . . . . . . . . . . . 122

Call sessions for mobile devices. . . . . . . . . . . . . . . . . . . . 123

Acronyms . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127

Introduction

The Nortel Mobile Communication Client (MCC) 3100 for Windows

Mobile is a Session Initiation Protocol (SIP) softphone that provides

consolidated voice and messaging services on dual-mode (Wireless

Fidelity [WiFi] and cellular) mobile handheld devices.

You can configure the MCC 3100 for Windows Mobile to automatically

select the best available network connection, either WiFi (when available)

or cellular. You can also manually specify a connection whenever you use

your device.

The MCC 3100 for Windows Mobile provides a wide range of telephony

and messaging features, which extend enterprise Private Branch

Exchange (PBX) functionality to mobile handheld devices.

Figure 1:

MCC 3100 for Windows Mobile Home screen

Displays status information such as signal

strength, MWI, and settings for sound and

time.

New voice mail message indicator

Missed Call Indicator

Do Not Disturb-blocks incoming WiFi and

Call Forward-forwards all incoming calls

(WiFi only) to another number.

Cellular calls.

Network connections-indicates your login

status on WiFi and Cellular networks. In

process is automated. In manual roaming

automatic roaming mode, the log on

mode, you must tap a button to log on the

network.

Navigation bar:

Home screen

Call Dialpad/Audio sessions screen

Call Log screen

Contacts screen

Introduction

Supported features

The MCC 3100 for Windows Mobile supports the following features:

• cellular network standards—Global System for Mobile

Communications (GSM) and Code Division Multiple Access (CDMA)

cellular network standards

For more information, see Appendix B “Configuring CDMA or GSM

features on your phone” on page 111.

• network roaming mode—manual or automatic roaming mode

For more information about network roaming mode, see “Network

roaming mode selection” on page 39.

• dialing plans

For more information, see “Outbound calls dialing plan” on page 63.

• auto configuration

Your administrator preconfigures the MCC 3100 for Windows Mobile

settings in files that you can download to your mobile device. Contact

your administrator for available features.

• emergency service dialing

For more information, see “Place an emergency call” on page 62.

• text messaging—supports Short Message Service (SMS) messaging

on the cellular network and Instant Messaging (IM) on the WiFi

network (MCS 5100 only).

For more information about text messaging, see “SMS view screen

functions” on page 76.

• Screen lock—deactivates keys, buttons, and menus on the display

screen.

For more information about the screen lock, see “Screen lock” on

page 40.

• Screen View modes—screen displays in either landscape or portrait

view

For more information about Screen View modes, see “Screen views”

on page 43.

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