NETGEAR Nighthawk C7100V Manual de usuario

Quick Start

Package Contents

The box contains the following items.

Nighthawk AC1900 WiFi Cable Modem Router

for XFINITY Internet and Voice

Model C7100V

Support

Thank you for purchasing this NETGEAR product. You can visit www.netgear.com/support to

community. We recommend that you use only ocial NETGEAR support resources.

Contact Comcast XFINITY customer service at 1-800-XFINITY (1-800-934-6489) to activate

your modem router.

If you are experiencing problems with your modem router, contact NETGEAR at

1-866-874-8924.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Compliance

For regulatory compliance information, visit

http://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

January 2017

NETGEAR, Inc.

350 East Plumeria Drive

San Jose, CA 95134, USA

Phone cable

Power cord

Ethernet cable

Modem router

You can use this diagram to connect your modem router or follow the detailed instructions in this booklet.

1. Collect your Comcast XFINITY information.

Collect your Comcast XFINITY account number, account phone

number, and login information (your email address or user

name and password).

3. (Optional) Install the battery.

If you purchased a backup battery for

your modem router (sold separately),

follow the instructions that came with

the battery to install it.

4. Connect a coaxial cable.

Use the coaxial cable that is provided

by Comcast XFINITY to connect the

cable port on the cable modem to a

cable wall outlet.

Make sure that the cable is tightly

connected.

2. Turn o existing modems and routers.

If you are replacing a modem that is currently connected

in your home, unplug the modem and plug the new

modem router into the same outlet.

5. Connect the power cord.

When the startup procedure is complete, the Power LED

lights solid white.

6. (Optional) Connect a phone.

If you use XFINITY Voice, connect your phone to the Tel 1 or

Tel 2 port on the modem router with the phone cable.

7. Wait for the modem router to come online.

When the modem router comes online, the Internet LED

stops blinking and lights solid white.

This process might take up to 10 minutes.

8. Connect a computer or mobile device to the

modem router.

To connect with WiFi, use the WiFi network name and

password on the modem router label.

To connect using a wired connection, use an Ethernet

cable to connect a computer to an Ethernet port on the

modem router.

Reboot the computer.

9. Log in to the modem router.

Launch a web browser and enter http://routerlogin.net

or http://192.168.0.1 in the address ﬁeld of the web

browser.

When prompted to log in, enter admin for the user name

and password for the password, change the admin

password, and enter security questions and answers.

10.Call Comcast XFINITY to activate your modem router.

For information, see Call Comcast XFINITY to Activate Your

Modem Router on page 6.

Cable wall

outlet

Modem router

Power

cord

Ethernet

cable

Phone

cable

Contents

LEDs................................................................................................................................ 2

Install Your Modem Router ....................................................................................... 3

Call Comcast XFINITY to Activate Your Modem Router ................................... 6

WiFi Network Name and Password......................................................................... 7

Join the WiFi Network................................................................................................ 8

View or Change the Modem Router Settings....................................................10

Access a USB Device on the Network .................................................................13

Print Wirelessly With ReadySHARE Printer.........................................................14

Download the NETGEAR genie App......................................................................15

LEDs

The LEDs on the front of the modem router light to indicate

modem router activity:

Power LED

DS/US LED

(downstream and upstream)

Online LED

2.4 GHz LED

5 GHz LED

Tel 1 LED

Tel 2 LED

Battery LED

Install Your Modem Router

Make sure that your Internet service is active before you install

your modem router.

¾To install your modem router:

1. Collect your cable Internet provider information.

Collect your cable account number, account phone number,

and login information (your email address or user name and

password).

2. Turn o existing modems and routers.

If you are replacing a modem that is currently connected in your

home, unplug the modem and plug the new modem router into

the same outlet.

3. (Optional) Install the battery.

If you purchased a backup battery for your modem router (sold

separately), install it.

a. Make sure that the modem router is unplugged.

b. Open the battery compartment door.

c. Insert the battery into the modem router.

Do not attempt to remove the battery’s plastic tab. The

plastic tab allows you to easily remove the battery later if it

must be replaced.

d. Close the battery compartment door.

4. Connect a coaxial cable.

Use the coaxial cable that is

provided by Comcast XFINITY

to connect the cable port on

the cable modem to a cable

wall outlet.

Make sure that the cable is

tightly connected.

5. Connect the power cord.

When the startup procedure is completed, the Power LED

lights white.

6. (Optional) Connect a phone.

If you use XFINITY Voice, connect your phone to the Tel 1 or Tel

2 port on the modem router with the phone cable.

7. Wait for the modem router to come online.

When the modem router comes online, the Online LED stops

blinking and lights solid white.

This process might take up to 10 minutes.

8. Connect a computer or mobile device to the modem

router.

To connect with WiFi, use the WiFi network name and password

on the modem router label.

To connect using a wired connection, use an Ethernet cable to

connect a computer to an Ethernet port on the modem router.

9. To log in to the modem router, launch a web browser.

The modem router menu displays.

If you do not see the modem router menu, enter

http://routerlogin.net or http://192.168.0.1 in the

address ﬁeld of the web browser.

When prompted to log in, do the following:

a. Enter admin for the user name and password for the

password.

b. Change the admin password.

c. Enter security questions and answers.

10.Call Comcast XFINITY to activate your modem router.

For more information, see Call Comcast XFINITY to Activate

Your Modem Router on page 6.

Call Comcast XFINITY to Activate Your

Modem Router

Call Comcast XFINITY customer service at 1-800-XFINITY

(1-800-934-6489) and do the following:

1. When asked, provide your account information and provide the

modem router’s model number, which is C7100V, and MAC

address.

The MAC address is on the modem router label.

2. Wait for Comcast XFINITY to conﬁrm that your modem router is

active.

3. If you do not get an Internet connection with the

modem router, ask Comcast XFINITY to look for your

modem router online, and do one of the following depending on

what Comcast XFINITY tells you about your modem router:

• If the modem router is not visible, Comcast XFINITY can

give you instructions to verify why the modem router does

not connect with your high-speed Internet service.

• If the modem router is visible to Comcast XFINITY, reboot

the modem router. Check your online status again.

WiFi Network Name and Password

The preset WiFi network name (SSID) and password (network key)

are unique to your modem router, like a serial number. Because the

modem router automatically uses WiFi security, you don’t need to

set it up. The WiFi settings are on the modem router label.

We recommend that you use the preassigned WiFi settings because

you can check the label if you forget them. You can log in to the

modem router to change these settings.

You can write the WiFi settings from your modem router label in

this space for easy reference.

WiFi network name (SSID):

Network key (password):

If you change the WiFi settings, write the new settings here for

easy reference and store this booklet in a safe place.

WiFi network name (SSID):

Network key (password):

Join the WiFi Network

You can either use Wi-Fi Protected Setup (WPS) or select your WiFi

network and type its password. For help with the WPS button on

your WPS-enabled device, check the instructions or online help that

came with that computer or device. Some older equipment cannot

use WPS.

Join the WiFi Network Using WPS

For help with the WPS button on your WPS-enabled device, check

the instructions or online help that came with that device. Some

older equipment cannot use WPS.

¾To join the network using WPS:

1. Press the WPS button on the modem router for three to

five seconds.

The WPS LED on the button blinks.

2. Within two minutes, on your WPS-enabled device, press its

WPS button or click its onscreen WPS button.

The WPS LED lights solid white when the WPS-enabled device

connects to your modem router.

3. Repeat this process to add other WPS-enabled devices.

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