NETGEAR MS324TXUP Manual

Hardware Installation Guide

24-Port Multigig Ethernet Ultra60 PoE++

Smart Switch with 4 SFP+ Ports and Optional

Remote/Cloud Management

Model MS324TXUP

NETGEAR, Inc.

350 E. Plumeria DriveOctober 2023

San Jose, CA 95134, USA202-12650-01

Support and Community

Visit netgear.com/support to get your questions answered and access the latest

downloads.

You can also check out our NETGEAR Community for helpful advice at

community.netgear.com.

Regulatory and Legal

Si ce produit est vendu au Canada, vous pouvez accéder à ce document en français

canadien à https://www.netgear.com/support/download/.

(If this product is sold in Canada, you can access this document in Canadian French at

https://www.netgear.com/support/download/.)

For regulatory compliance information including the EU Declaration of Conformity, visit

https://www.netgear.com/about/regulatory/.

See the regulatory compliance document before connecting the power supply.

For NETGEAR’s Privacy Policy, visit https://www.netgear.com/about/privacy-policy.

By using this device, you are agreeing to NETGEAR’s Terms and Conditions at

https://www.netgear.com/about/terms-and-conditions. If you do not agree, return the

device to your place of purchase within your return period.

Do not use this device outdoors. The PoE source is intended for intra building connection

only.

Trademarks

Any non-NETGEAR trademarks are used for reference purposes only.

Revision History

CommentsPublish DatePublication Part

Number

First publication.October 2023202-12650-01

24-Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP Ports Hardware Installation

Guide

Contents

Chapter 1 Introduction

Overview................................................................................................6

Features.................................................................................................6

Safety instructions and warnings........................................................8

Chapter 2 Hardware Overview

Front panel model MS324TXUP.......................................................12

LEDs model MS324TXUP..................................................................12

Back panel model MS324TXUP........................................................13

Switch hardware interfaces...............................................................14

RJ-45 ports for 100/1000M and 2.5G BASE-T Ethernet

connectivity.....................................................................................14

Transceiver modules and cables for SFP+ fiber ports..............15

PoE port capacities and budget for model MS324TXUP..........15

Multi-function Reset/Factory Defaults button............................16

Restart (power-cycle) the switch..............................................17

Reset the switch to factory default settings but maintain the

registration status......................................................................17

Reset the switch to factory default settings and erase the

registration status......................................................................18

Chapter 3 Applications

Multispeed PoE++ and PoE+ access points...................................20

Multispeed backbone switching.......................................................21

Chapter 4 Installation

Step 1: Prepare the site......................................................................23

Step 2: Protect against electrostatic discharge..............................23

Step 3: Unpack the switch.................................................................24

Step 4: Install the switch....................................................................25

Install the switch in a rack..............................................................25

Install the switch on a flat surface.................................................26

Optional Step 5: Install an SFP transceiver module or cable........26

Step 6: Connect devices to the switch.............................................27

Step 7: Check the installation...........................................................28

Step 8: Apply power and check the LEDs.......................................28

Step 9: Manage the switch................................................................29

Chapter 5 Troubleshooting

Troubleshooting chart.......................................................................33

PoE troubleshooting suggestions....................................................34

Additional troubleshooting suggestions.........................................35

24-Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP Ports Hardware Installation

Guide

Introduction

This hardware installation guide complements the installation guide that came with your

switch and applies to the MS324TXUP 24-Port Multigig Ultra60 POE++ Smart Switch.

This switch provides 24 1G and 2.5G Ethernet multispeed ports and four dedicated

SFP+ fiber ports supporting 1G and 10G.

The switch can provide Ultra60 PoE++ (802.3bt) on its 24 multispeed copper ports to

deliver power to PoE++ devices such as WiFi 6 access points, pan-tilt-zoom (PTZ) security

cameras, PoE speakers, and LED lighting. The switch can supply up to 60W PoE++ to

each copper port, with a maximum PoE power budget of 720W across all active PoE++

ports.

The chapter includes the following sections:

• Overview

• Features

• Safety instructions and warnings

Note: For more information about the topics that are covered in this manual, visit the

support website at netgear.com/support.

Note: For technical specifications, see the data sheet at

netgear.com/business/products/switches/smart. For switch documentation, including

the installation guide and user manual, visit netgear.com/support/download/ and search

for MS324TXUP.

Overview

The switch provides 24 Gigabit Ethernet multispeed copper ports and four dedicated

SFP+ fiber uplink ports that support 10G and 1G. The 24 multispeed ports support both

1G and 2.5G, and all ports use RJ-45 connectors.

The SFP+ ports require standard small form-factor pluggable (SFP) gigabit interface

converters (GBIC), also referred to as transceiver modules, or direct access cables (DAC),

which are sold separately from the switch.

The switch integrates line-rate, 200 Gbps, full-duplex, nonblocking, switch fabric.

The PoE model supports Ultra60 PoE++ (802.3bt) on all ports (that is, up to 60W PoE++

to each port) with a maximum PoE power budget of 720W across all active PoE++ ports.

Note: For information about application examples, see Applications on page 19.

You can install the switch freestanding or rack mounted in a wiring closet or equipment

room. The switch is IEEE compliant and offers low latency. All ports can automatically

negotiate to the highest speed, which makes the switch ideal for a mixed environment

with multispeed Gigabit and Fast Ethernet.

For speeds of up to 2.5 Gbps, use Cat 5e or higher-rated Ethernet cables terminated

with RJ-45 connectors.

Features

The switch supports the following key hardware features:

•24 multispeed Ethernet ports, each of which supports 1G and 2.5G.

•Four dedicated SFP+ fiber uplink ports, each of which is capable of 1G and 10G.

•PoE support for:

- 24 Ultra60 PoE++ (802.3bt) ports

-Total PoE power budget of 720W for the switch

•MAC table size of 32K.

•Three fans with variable speeds that can lower the noise level during low

temperatures.

•Acoustic noise at 25°C is equal to or less than 38 dBA

•200 Gbps line-rate, full-duplex, nonblocking switch fabric.

•Includes 19-inch rack-mount kit for rack installation.

Hardware Installation Guide6Introduction

24-Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP Ports Hardware Installation

Guide

•Full compatibility with IEEE standards:

- IEEE 802.3 Ethernet

- IEEE 802.3u 100BASE-T

- IEEE 802.3z Gigabit Ethernet 1000BASE-SX/LX

- IEEE 802.3bz NBASE-T and MGBASE-T

-IEEE 802.3ae 10-Gigabit Ethernet over fiber (10GBASE-SR, 10GBASE-LR)

- IEEE 802.3ab 1000BASE-T

- IEEE 802.3i 10BASE-T

- IEEE 802.1Q VLAN tagging

-IEEE 802.3x Full-duplex flow control

- IEEE 802.3ad Link aggregation (LAG with LACP)

- IEEE 802.1ab LLDP

-IEEE 802.1p Class of Service (QoS)

- IEEE 802.1D Spanning Tree Protocol (STP)

- IEEE 802.1s Multiple Spanning Tree Protocol (MSTP)

- IEEE 802.1w Rapid Spanning Tree Protocol (RSTP)

- IEEE 802.1x RADIUS network access control

-IEEE 802.3az Energy Efficient Ethernet (EEE)

-IEEE 802.1af (PoE)

- IEEE 802.1at (PoE+)

- IEEE 802.1bt (PoE++)

•AutoSensing and autonegotiating capabilities for all ports.

•Auto Uplink™ technology is supported on all ports.

•Automatic address learning function to build the packet-forwarding information

table. The table contains up to 32K Media Access Control (MAC) addresses.

•Store-and-forward transmission to remove bad packets from the network.

•Active flow control to minimize packet loss and frame drops.

•Half-duplex backpressure control.

•Per-port status LEDs and system status LEDs.

Hardware Installation Guide7Introduction

24-Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP Ports Hardware Installation

Guide

•NETGEAR green power-saving features:

-Energy efficiency mode that fully conforms to the IEEE802.3az standard

- Per-port automatic change to a lower power mode when the port link is down

Safety instructions and warnings

Use the following safety guidelines to ensure your own personal safety and to help

protect your system from potential damage.

To reduce the risk of bodily injury, electrical shock, fire, and damage to the equipment,

observe the following precautions:

•This product is designed for indoor use only in a temperature-controlled and

humidity-controlled environment.

Note the following:

-For more information about the environment in which this product must operate,

see the environmental specifications in the appendix or the data sheet.

-If you want to connect the product to a device located outdoors, the outdoor

device must be properly grounded and surge protected, and you must install an

Ethernet surge protector inline between the indoor product and the outdoor

device. Failure to do so can damage the product.

WARNING: Before connecting the product to outdoor cables or devices, see

https://kb.netgear.com/000057103 for additional safety and warranty information.

Failure to follow these guidelines can result in damage to your NETGEAR product,

which might not be covered by NETGEAR’s warranty, to the extent permissible by

applicable law.

•Observe and follow service markings:

- Do not service any product except as explained in your product documentation.

Some devices should never be opened.

-If applicable to your product, opening or removing covers that are marked with

the triangular symbol with a lightning bolt can expose you to electrical shock.

We recommend that only a trained technician services components inside these

compartments.

Hardware Installation Guide8Introduction

24-Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP Ports Hardware Installation

Guide

•If any of the following conditions occur, unplug the product from the power outlet,

and then replace the part or contact your trained service provider:

- Depending on your product, the power adapter, power adapter cable, power

cable, extension cable, or plug is damaged.

-An object fell into the product.

- The product was exposed to water.

- The product was dropped or damaged.

-The product does not operate correctly when you follow the operating

instructions.

•Keep the product away from radiators and heat sources. Also, do not block cooling

vents.

•Do not spill food or liquids on your product components, and never operate the

product in a wet environment. If the product gets wet, see the appropriate section

in your troubleshooting guide, or contact your trained service provider.

•Do not push any objects into the openings of your product. Doing so can cause fire

or electric shock by shorting out interior components.

•Use the product only with approved equipment.

•If applicable to your product, allow the product to cool before removing covers or

touching internal components.

•Operate the product only from the type of external power source indicated on the

electrical ratings label. If you are not sure of the type of power source required,

consult your service provider or local power company.

•To avoid damaging your system, if your product uses a power supply with a voltage

selector, be sure that the selector is set to match the power at your location:

-115V, 60 Hz in most of North and South America and some Far Eastern countries

such as South Korea and Taiwan

- 100V, 50 Hz in eastern Japan and 100V, 60 Hz in western Japan

-230V, 50 Hz in most of Europe, the Middle East, and the Far East

•Be sure that attached devices are electrically rated to operate with the power available

in your location.

•Depending on your product, use only a supplied power adapter or approved power

cable:

If your product uses a power adapter:

-If you were not provided with a power adapter, contact your local NETGEAR

reseller.

Hardware Installation Guide9Introduction

24-Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP Ports Hardware Installation

Guide

-The power adapter must be rated for the product and for the voltage and current

marked on the product electrical ratings label.

If your product uses a power cable:

-If you were not provided with a power cable for your system or for any

AC-powered option intended for your system, purchase a power cable approved

for your country.

-The power cable must be rated for the product and for the voltage and current

marked on the product electrical ratings label. The voltage and current rating of

the cable must be greater than the ratings marked on the product.

•To help prevent electric shock, plug the system and peripheral power cables into

properly grounded power outlets.

•If applicable to your product, the peripheral power cables are equipped with

three-prong plugs to help ensure proper grounding. Do not use adapter plugs or

remove the grounding prong from a cable. If you must use an extension cable, use

a three-wire cable with properly grounded plugs.

•Observe extension cable and power strip ratings. Make sure that the total ampere

rating of all products plugged into the extension cable or power strip does not

exceed 80 percent of the ampere ratings limit for the extension cable or power strip.

•To help protect your system from sudden, transient increases and decreases in

electrical power, use a surge suppressor, line conditioner, or uninterruptible power

supply (UPS).

•Position system cables, power adapter cables, or power cables carefully. Route

cables so that they cannot be stepped on or tripped over. Be sure that nothing rests

on any cables.

•Do not modify power adapters, power adapter cables, power cables or plugs. Consult

a licensed electrician or your power company for site modifications.

•Always follow your local and national wiring rules.

Hardware Installation Guide10Introduction

24-Port Multigig Ethernet Ultra60 PoE++ Smart Switch with 4 SFP Ports Hardware Installation

Guide

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