NetApp E Series Manual de usuario

E-Series and EF-Series

Changing the Host Protocol in the E5600 or EF560 by

Replacing Hardware Components

When you change the host protocol of an E5612, E5624, or E5660 storage array or an EF560 flash array by replacing hardware

components, you must power off the storage array or flash array, remove hardware, install new hardware, and reapply power.

Before starting the procedure, be aware of the following:

• You must review the information in

Understanding the options for changing the host protocol

on page 2 to learn about the

different methods for changing the host protocol and to confirm that you are using the correct instructions for your situation.

• Because the power must be off when you upgrade hardware to change the host protocol, you must schedule a downtime

maintenance window for this procedure. You cannot access data on the storage array or flash array until you have

successfully completed the upgrade.

• You must obtain any new cables, transceivers, switches, and host bus adapters (HBAs) needed for the new host protocol. You

must install any new host hardware before you can connect the storage array or flash array to the hosts.

Attention: After installing the new hardware, you must inform NetApp technical support about the change to the hardware

configuration by sending an upgrade notification. This notification ensures that you receive correct replacement parts if you

need them later.

Steps

1. Understanding the options for changing the host protocol on page 2

2. Determining the Replacement Part Number on page 3

3. Procedures for changing the host protocol on page 3

4. Managing Data Assurance on page 6

5. Managing Synchronous Mirroring on page 7

6. Managing Asynchronous Mirroring on page 7

7. Cabling considerations on page 7

8. Preparing to upgrade hardware on page 8

9. Powering down on page 10

10. Removing the controller canisters on page 11

11. Removing the HICs (if upgrading only the HICs) on page 15

12. Installing the new HICs (if upgrading only the HICs) on page 16

13. Replacing the controller canisters on page 17

14. Reconnecting the cables on page 17

15. Applying power on page 17

16. Restoring the drive security key (if replacing controller canisters) on page 18

17. After upgrading the hardware on page 18

18. Sending an upgrade notification to NetApp on page 19

Related information

NetApp E-Series and EF-Series Systems Documentation Center

NetApp Downloads

NetApp Interoperability Matrix Tool

Web: www.netapp.com • Feedback: [email protected]

Understanding the options for changing the host protocol

Review the options for changing the host protocol in an E5600 storage array or an EF560 flash array to confirm that you are

following the correct steps.

The following figure provides a high-level overview of the options for changing the host protocol of an E5600 storage array or

an EF560 flash array.

Key Option Description

Hardware

upgrade You must replace hardware to change the protocol.

Note: For most hardware upgrades, you need to replace only the HICs;

however, if you currently use iSCSI, Fibre Channel, or Fibre Channel-

iSCSI split protocol, you might need to replace the controller canisters,

which include the HICs. The exact procedure you need to follow depends

on your Replacement Part Number. Refer to

Determining the Replacement

Part Number

on page 3.

Software

feature pack

conversion

You can apply a software feature pack in SANtricity Storage Manager to

change the protocol.

Important: This document does not describe how to perform software

feature pack conversions. For those instructions, use one of the documents

listed at the end of this topic.

As the figure indicates, there are three methods for changing the host protocol. You might need to:

• Upgrade hardware components (the paths shown with the solid, blue arrows)

• Perform a software feature pack conversion (the paths shown with the dotted, green arrows)

• Perform both a hardware upgrade and a feature pack conversion. For example, if you want to change the protocol from SAS

to Infiniband (IB), and you want to use iSCSI RDMA Protocol (SRP) instead of iSCSI Extensions for Remote Direct

Memory Access (iSER), you must follow a two-step process:

1. Upgrade the hardware to change the HICs from SAS to IB-iSER (this is the IB HIC's default protocol).

2Changing the Host Protocol in the E5600 or EF560 by Replacing Hardware Components

2. Perform a software feature pack conversion to convert the IB protocol from iSER to SRP.

Related information

Converting a Fibre Channel Host Interface Card to iSCSI

Converting an iSCSI Host Interface Card to Fibre Channel

Converting a Fibre Channel Host Interface Card to Fibre Channel-iSCSI Split Mode

Converting an iSCSI Host Interface Card to Fibre Channel-iSCSI Split Mode

Converting a Host Interface Card from Fibre Channel-iSCSI Split Mode to Fibre Channel

Converting a Host Interface Card from Fibre Channel-iSCSI Split Mode to iSCSI

Converting an InfiniBand HIC from iSER to SRP

Determining the Replacement Part Number

For most hardware upgrades to change the host protocol, you need to replace only the HICs. However, if you are currently using

Fibre Channel (FC) , iSCSI, or FC-iSCSI split protocol, you might need to replace the controller canisters, which include the

HICs. The exact procedure you need to follow depends on your Replacement Part Number, which is displayed in SANtricity

Storage Manager.

About this task

If you currently use FC, SCSI, or FC-iSCSI split protocol, follow these steps to locate the Replacement Part Number.

Note:

If you currently use SAS or IB protocol, you can skip this section.

Steps

1. In the Array Management Window, click the Hardware tab.

2. In the Base Controller Properties section, check the value for Replacement Part Number.

3. Look at the Replacement Part Number to determine whether you must upgrade both controller canisters or whether you can

upgrade only the HICs:

• If the Replacement Part Number is E-X561206A-R6 or EF-X561206A-R6, you must replace the controller canisters,

which include the HICs.

• If the Replacement Part Number is any other value, you can remove the HICs from the existing controller canisters and

install new HICs.

Procedures for changing the host protocol

Before changing the host protocol in your E5600 storage array or EF560 flash array, confirm that you understand the general

steps.

The following tables provide an overview of each supported hardware upgrade procedure.

Determining the Replacement Part Number 3

Table 1: Hardware upgrades from Fibre Channel, iSCSI, or FC-iSCSI

Starting

protocol Ending

protocol Procedure overview For detailed instructions

FC, iSCSI

or FC-

iSCSI split

mode

SAS Hardware upgrade

1. Check the Replacement Part Number in SANtricity Storage

Manager.

2. If that number is E-X561206A-R6 or EF-X561206A-R6, replace

both controller canisters with new controller canisters that

include SAS HICs. If the Replacement Part Number is any other

value, replace the old HICs with new SAS HICs.

Complete the steps in

Determining the

Replacement Part

Number

on page 3, and

then follow the applicable

instructions in this

document.

IB-iSER Hardware upgrade

1. Check the Replacement Part Number in SANtricity Storage

Manager.

2. If that number is E-X561206A-R6 or EF-X561206A-R6, replace

both controller canisters with new controller canisters that

include IB HICs. If the Replacement Part Number is any other

value, replace the old HICs with new IB HICs.

Complete the steps in

Determining the

Replacement Part

Number

on page 3, and

then follow the applicable

instructions in this

document.

IB-SRP Hardware upgrade and conversion

1. Check the Replacement Part Number in SANtricity Storage

Manager.

2. If that number is E-X561206A-R6 or EF-X561206A-R6, replace

both controller canisters with new controller canisters that

include IB HICs. If the Replacement Part Number is any other

value, replace the old HICs with new IB HICs.

3. Apply a feature pack to convert the IB HICs from iSER to SRP.

Follow the instructions in

this document, and then

refer to

Converting an

InfiniBand HIC from

iSER to SRP

4Changing the Host Protocol in the E5600 or EF560 by Replacing Hardware Components

Table 2: Hardware upgrades from SAS

Starting

protocol Ending

protocol Procedure overview For detailed instructions

SAS IB-iSER HIC upgrade

1. Remove the SAS HICs.

2. Install new IB HICs.

Follow the instructions in

this document.

IB-SRP HIC upgrade and conversion

1. Remove the SAS HICs.

2. Install new IB HICs.

3. Apply a feature pack to convert the IB HICs from iSER to SRP.

Follow the instructions in

this document, and then

refer to

Converting an

InfiniBand HIC from

iSER to SRP

FC HIC upgrade

1. Remove the SAS HICs.

2. Install new FC HICs.

Follow the instructions in

this document.

iSCSI HIC upgrade and conversion

1. Remove the SAS HICs.

2. Install new FC HICs.

3. Apply a feature pack to convert the FC HICs to iSCSI.

Follow the instructions in

this document, and then

refer to

Converting a

Fibre Channel Host

Interface Card to iSCSI

FC-iSCSI

split mode HIC upgrade and conversion

1. Remove the SAS HICs.

2. Install new FC HICs.

3. Apply a feature pack to convert the FC HICs to FC-iSCSI split

mode.

Follow the instructions in

this document, and then

refer to

Converting a

Fibre Channel Host

Interface Card to Fibre

Channel-iSCSI Split

Mode

Procedures for changing the host protocol 5

Table 3: Hardware upgrades from IB

Starting

protocol Ending

protocol Procedure overview For detailed instructions

IB (iSER

or SRP) SAS HIC upgrade

1. Remove the IB HICs.

2. Install new SAS HICs.

Follow the instructions in

this document.

FC HIC upgrade

1. Remove the IB HICs.

2. Install new FC HICs.

Follow the instructions in

this document.

iSCSI HIC upgrade and conversion

1. Remove the IB HICs.

2. Install new FC HICs.

3. Apply a feature pack to convert the FC HICs to iSCSI.

Follow the instructions in

this document, and then

refer to

Converting a

Fibre Channel Host

Interface Card to iSCSI

FC-iSCSI

split mode HIC upgrade and conversion

1. Remove the IB HICs.

2. Install new FC HICs.

3. Apply a feature pack to convert the FC HICs to FC-iSCSI split

mode.

Follow the instructions in

this document, and then

refer to

Converting a

Fibre Channel Host

Interface Card to Fibre

Channel-iSCSI Split

Mode

Managing Data Assurance

If you are currently using the Data Assurance (DA) feature and want to change the protocol to iSCSI or IB-SRP, you must

disable this feature on all volumes.

Steps

1. From the Array Management Window, select a volume, and then select Storage > Volume > Advanced > Disable Data

Assurance (DA).

2. In the Volumes with Data Assurance (DA) list box, select all volumes.

You must permanently disable the Data Assurance feature on all volumes. In addition, you cannot select volume groups in

this list, only individual volumes.

3. Click Disable.

The Confirm Disable Data Assurance dialog box is displayed.

4. In the Are you sure you want to disable Data Assurance on the selected volumes field, type yes.

5. Click OK.

6. For each data volume or disk pool, confirm that Data Assurance has been disabled.

6Changing the Host Protocol in the E5600 or EF560 by Replacing Hardware Components

Managing Synchronous Mirroring

The Synchronous Mirroring feature (also referred to as RVM) is supported only for Fibre Channel.

About this task

If you are currently using Synchronous Mirroring and want to change from Fibre Channel to any other protocol, you must delete

any synchronous mirrored pairs and deactivate any synchronous mirroring relationships.

Attention: If you do not deactivate these relationships before upgrading the HICs, your system loses data access and data loss

might occur.

Steps

1. In the Array Management Window, select Help > Contents, and search for the topics related to Synchronous Mirroring.

2. Follow the instructions in the online help to identify all synchronous mirroring volumes that might exist.

3. In the Logical pane, right-click a synchronous mirroring volume, and select Copy Services > Synchronous Mirroring >

Remove Mirror Relationship.

4. Select all volumes, and click Remove.

5. After you delete all mirroring relationships, deactivate Synchronous Mirroring by selecting Copy Services > Mirroring >

Deactivate.

6. Select the synchronous mirroring check box from the pop-up window.

Attention: If you do not delete all mirroring relationships before deactivating mirroring, you receive an error.

Managing Asynchronous Mirroring

The Asynchronous Mirroring feature (also referred to as ARVM) is supported only for iSCSI and Fibre Channel.

About this task

If you are currently using asynchronous mirroring relationships and want to change the protocol to IB or SAS, you must delete

the mirrored pairs and deactivate the asynchronous mirroring relationships.

Steps

1. In the Array Management Window, access the online help and search for the topics related to Asynchronous Mirroring.

2. Follow the instructions in the online help to remove all asynchronous mirrored pairs from the asynchronous mirror groups.

Note: When removing each pair, select the Delete all repositories associated with this mirrored pair check box.

3. Follow the instructions in the online help to delete all asynchronous mirror groups.

Cabling considerations

Before upgrading hardware, confirm that your replacement cables and any SFPs or QSFPs are compatible with the connectors

on the new HICs.

The following table lists the supported cables for E5600 and EF560 HICs:

Managing Synchronous Mirroring 7

HIC Cable

Data rate and

protocol Number of

connectors Connector Type Length

16 Gbps Fibre

Channel 4 SFP+ OM2 SW optical 2, 3, 5, 10,

25m

SFP+ OM3 SW optical 50-150m

SFP+ OS2 LW optical 50-300m

12 Gbps SAS 4 MiniSAS-HD Passive copper 1-5m

MiniSAS-HD Active copper 8-15m

MiniSAS-HD Optical 5-100m

Fan-out cable type #2 Passive copper 2m

Fan-out cable type #3 Passive copper 2m

56 Gbps InfiniBand 2 QSFP+ Passive copper 1-3m

QSFP+ Optical 5-100m

10 Gbps iSCSI 4 SFP+ OM2 optical 2, 3, 5, 10,

25m

SFP+ OM3 optical 50-150m

Twin-Ax Passive copper 2-7m

1 Gbps iSCSI RJ-45 Passive copper 2-70m

Preparing to upgrade hardware

You must perform a number of steps to prepare your system for changing the host protocol by upgrading hardware, including

stopping host I/O operations, issuing a CLI command to remove any previously applied software feature packs, and saving the

chassis serial number. If you use the Drive Security feature and you are replacing controller canisters, you also must save the

drive security key.

Before you begin

• If you are changing the protocol to iSCSI or IB-SRP, you must have disabled Data Assurance on all volumes.

• If you were using Asynchronous Mirroring or Synchronous Mirroring, you have deleted all mirrored pairs and deactivated

all mirroring relationships, where applicable.

Steps

1. Gather support data about your storage array by using one of these methods:

• Use the storage management software to collect and save a support bundle of your storage array. From the Array

Management Window toolbar, select Monitor > Health > Collect Support Data Manually. Then, name and specify a

location on your system where you want to store the support bundle.

• Use the command-line interface (CLI) to run the save storageArray supportData command. From the Enterprise

Management Window, select the storage array, and select Tools > Execute Script. In the Script Editor dialog box, enter

the following command, and select Tools > Verify and Execute from the menu:

save storageArray supportData;

8Changing the Host Protocol in the E5600 or EF560 by Replacing Hardware Components

Note: Gathering support data can temporarily impact performance on your storage array.

2. Ensure that no I/O operations are occurring between the storage array and all connected hosts. For example, you can perform

these steps:

• Stop all processes that involve the LUNs mapped from the storage to the hosts.

• Ensure that no applications are writing data to any LUNs mapped from the storage to the hosts.

• Unmount all file systems associated with volumes on the array.

Note: The exact steps to stop host I/O operations depend on the host operating system and the configuration, which are

beyond the scope of these instructions. If you are not sure how to stop host I/O operations in your environment, consider

shutting down the host.

Attention: Possible data loss – If you continue this procedure while I/O operations are occurring, you might lose data.

3. If the storage array participates in a mirroring relationship, stop all host I/O operations on the secondary storage array.

4. Wait for five minutes to allow any data in cache memory to be flushed to disk.

5. From the title bar of the Array Management Window, select Monitor > Reports > Operations in Progress.

6. Wait for all operations shown on the Operations in Progress window to complete before continuing with the next step.

7. Follow these steps to disable any feature packs that might have been applied to the storage array in manufacturing or after

you received the system:

a. From the Enterprise Management Window in SANtricity Storage Manager, select the storage array.

b. Select Tools > Execute Script.

The Script Editor dialog box is displayed.

c. Type the following command:

disable storageArray featurePack;

d. From the menu, select Tools > Verify and Execute.

Preparing to upgrade hardware 9

The command syntax is verified, and the command is executed.

8. Record the chassis serial number for your storage array, as follows:

Note: You must have this number to send an upgrade notification to NetApp technical support indicating that you have

changed the configuration.

a. In the Enterprise Management Window tree view, double-click your storage array.

b. In the Summary tab of the Array Management Window, click the View Storage Array Profile link.

c. Copy the value for Chassis Serial Number, and paste it into a text file.

9. If you are using the Drive Security feature and you are replacing the controller canisters, follow these steps to save the drive

security key:

a. Go to the Array Management Window.

b. From the Storage Array menu, select Security > Drive Security > Save Key.

c. Save the security key to a location not on your storage array.

Powering down

After preparing to upgrade the hardware, you can power down the storage array or flash array.

Before you begin

• You must have collected a support bundle.

• You must have stopped host I/O operations and confirmed that no operations are in process.

• You must have removed all feature packs.

• You must have saved the chassis serial number to a file.

10 Changing the Host Protocol in the E5600 or EF560 by Replacing Hardware Components

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