Net2Phone 2-Port Gateway Manual de usuario

2-Port Gateway User’s Guide

The use, disclosure, modification, transfer, or transmittal of this

work for any purpose, in any form, or by any means, without

the written permission of Net2Phone, is strictly forbidden.

2-Port Gateway User’s Guide

Rev. 1.0 December 2002

Disclaimer

The content of this manual is subject to change without notice

and should not be construed as a commitment by the

distributor or Net2Phone. This manual is furnished for

informational use only and Net2Phone assumes no

responsibility for any errors or inaccuracies that may appear

herein.

Any Net2Phone services provided through this equipment are

not intended to replace or be a substitute for primary line voice

services or PlainOld Telephone Service (“POTS”) and are not

meant to provide guaranteed Automatic Number Identification

or Automatic Location Information capabilities associated with

911 or E911 services or to permit access to 411 directory

assistance services. Net2Phone will not be liable for any

damages, expenses, liabilities, risks, or harms arising out of or

related to the Net2Phone services provided through this

equipment.

2-Port Gateway User’s Guide

Table Of Contents

1. WELCOME........................................................ 1

OVERVIEW.............................................................1

PRODUCT FEATURES...............................................2

2-PORT GATEWAY HARDWARE OVERVIEW ..................3

2-Port Gateway Front Panel ...............................3

2-Port Gateway Back Panel................................5

2. GETTING STARTED......................................... 7

OVERVIEW.............................................................7

HARDWARE REQUIREMENTS.....................................7

SETTING UP YOUR 2-PORT GATEWAY........................8

Obtaining an IP Address for Your PC................12

3. CONFIGURING YOUR 2-PORT GATEWAY .. 15

OVERVIEW...........................................................15

WAN CONFIGURATION ..........................................16

Using DHCP Addressing ..................................16

Using Static IP Addressing ...............................17

Setting up Point-to-Point Protocol over Ethernet

(PPPoE).................................................20

OPTIONAL: LAN CONFIGURATION ...........................22

Using DHCP Addressing ..................................22

Using Static IP Addressing ...............................24

NET2PHONE ACCOUNT CONFIGURATION ..................26

CONNECTING TO THE INTERNET ..............................28

4. USING THE WEB MANAGEMENT TOOL..... 31

LOGGING INTO THE 2-PORT GATEWAY .....................31

NAVIGATING THE WEB MANAGEMENT TOOL ..............33

MAIN MENU ITEMS ................................................34

CONFIGURE GATEWAY FOLDER...............................35

2-Port Gateway User’s Guide

WAN Configuration Page .................................36

LAN Configuration Page...................................39

Net2Phone Configuration Page ........................42

Configuring Firewall Ports ................................44

User Configuration Page ..................................47

CONFIGURE ADVANCED SETTINGS FOLDER...............48

Telephony Configuration Page..........................49

SNMP Trap Configuration Page........................50

Local Server Configuration Page ......................51

MONITOR GATEWAY FOLDER..................................53

Ethernet Statistics............................................54

DSP Statistics.................................................57

Tcid Configuration............................................59

DEVICE INFORMATION PAGE...................................63

UPDATE FIRMWARE PAGE......................................65

SAVE CHANGES PAGE...........................................65

RESET PAGE........................................................67

RESTART GATEWAY PAGE .....................................67

5. PLACING AND RECEIVING CALLS.............. 69

OVERVIEW...........................................................69

CALLING REGULAR TELEPHONES.............................69

Calls within North America................................69

International calls.............................................70

CALLING OTHER NET2PHONE DEVICES ....................72

Calling another Net2Phone Device ...................72

RECEIVING A CALL FROM ANOTHER NET2PHONE

DEVICE...............................................................72

THE PSTN LIFE LINE ............................................73

APPENDICES....................................................... 75

APPENDIX A –TROUBLESHOOTING..........................75

Common mechanical installation problems........75

2-Port Gateway User’s Guide

iii

Common network connection problems.............76

Common configuration problems ......................77

Common Internet connectivity problems............77

Problems using the 2-Port Gateway..................78

APPENDIX B –TECHNICAL SUPPORT .......................79

APPENDIX C –SYSTEM SPECIFICATIONS..................80

APPENDIX D –APPROVALS AND LISTINGS.................82

2-Port Gateway User’s Guide

1. Welcome

Overview

Congratulations on purchasing the 2-Port Gateway!

The 2-Port Gateway is a LAN router and Voiceover

Internet Protocol (VoIP) broadband device that

allows you to connect two analog phones for

simultaneous outgoing calls over the Internet using a

single Ethernet Local Area Network (LAN)

connection. The 2-Port Gateway converts the analog

signal from your telephone(s) to Voice over Internet

Protocol (VoIP). It then uses the LAN’s broadband

connection to send calls over the Internet via

Net2Phone’s service platform. Since Net2Phone

calls bypass most of the Public Switched Telephone

Network (PSTN), the result is significant savings on

long-distance communications services.

The 2-Port Gateway’s broadband router functionality

enables you to share a high-speed Internet

connection such as DSL/cable for use with multiple

computers/IP devices.

The 2-Port Gateway features several proprietary

Quality of Service (QoS) enhancements, including:

?? G.168 echo cancellation

?? Voice Activity Detection (VAD)

?? Comfort Noise Generation (CNG)

?? Dynamic jitter buffer control

2-Port Gateway User’s Guide

Product Features

Designed for versatility and performance, the 2-Port

Gateway provides the following features:

?? One 10/100 Mbps WAN port for connecting

a call agent

?? One 10/100 Mbps LAN port for connecting

to a local network

?? One analog POTS (Plain Old Telephone

System) interface for a PSTN “Life Line”

?? Two phone ports to allow two analog phone

connections for simultaneous outgoing calls

?? Silence Suppression to reduce bandwidth

consumption

?? Dynamic Host Configuration Protocol

(DHCP) or Static IP address assignment

?? Comfort Noise generation for more natural

experience

?? Adaptive jitter buffer for smooth voice quality

?? Remote software downloading/updating

?? Supports all normal phone features including

call waiting, call forwarding, and Caller ID

?? PSTN switchover in case of a power failure

or network breakdown

?? Intelligent dialing mode from IP/PSTN call

alteration via configurable hot key (#key is

the default)

2-Port Gateway User’s Guide

?? Actively listens for incoming calls from the

PSTN and rings on connected phones when

a call comes in on the PSTN Life Line port

?? Users can utilize the same phone for PSTN

and Internet phone calls; an incoming call on

the Life Line port will ring on the phone

connected to the 2-Port Gateway

2-Port Gateway Hardware Overview

The following graphics detail the front and back

panels of the 2-Port Gateway.

2-Port Gateway Front Panel

?? Power LED –Indicates when power is

supplied to the 2-Port Gateway.

?? Status LED –Indicates when the 2-Port

Gateway is booting up.

?? Ethernet WAN 10/100M –The 10Mbits

indicator lights up when the 2-Port Gateway

makes a successful Ethernet WAN

connection. The 100Mbits indicator lights up

when 100Mbits is reached over a WAN

connection.

2-Port Gateway User’s Guide

?? Ethernet WAN Link/Activity LED –If the LED

is continuously illuminated, the connection

made through the corresponding port is

successfully running in full duplex mode. If

the LED is flickering, it means the

connection is experiencing collisions.

Infrequent collisions are normal. If this LED

is flickering too often, there may be a

problem with your connection. Check

Appendix A, Troubleshooting if you think

there’s a problem.

?? Ethernet LAN 10/100M –The 10Mbits

indicator lights up when the 2-Port Gateway

makes a successful Ethernet LAN

connection. The 100Mbits indicator lights up

when 100Mbits is reached over a LAN

connection.

?? Ethernet LAN Link/Activity LED –If the LED

is continuously illuminated, the connection

made through the corresponding port is

successfully running in full Duplex mode. If

the LED is flickering, it means the

connection is experiencing collisions.

Infrequent collisions are normal. If this LED

is flickering too often, there may be a

problem with your connection. Check

Appendix A, Troubleshooting if you think

there’s a problem.

?? Line LED –Indicates when the PSTN Life-

Line is in use.

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