Net2Phone 2-Port Gateway Manual de usuario
2-Port Gateway User’s Guide
2-Port Gateway User’s Guide
All Rights Reserved
Copyright © 2002, Net2Phone, Inc. All rights reserved.
The use, disclosure, modification, transfer, or transmittal of this
work for any purpose, in any form, or by any means, without
the written permission of Net2Phone, is strictly forbidden.
2-Port Gateway User’s Guide
Rev. 1.0 December 2002
Disclaimer
The content of this manual is subject to change without notice
and should not be construed as a commitment by the
distributor or Net2Phone. This manual is furnished for
informational use only and Net2Phone assumes no
responsibility for any errors or inaccuracies that may appear
herein.
Any Net2Phone services provided through this equipment are
not intended to replace or be a substitute for primary line voice
services or PlainOld Telephone Service (“POTS”) and are not
meant to provide guaranteed Automatic Number Identification
or Automatic Location Information capabilities associated with
911 or E911 services or to permit access to 411 directory
assistance services. Net2Phone will not be liable for any
damages, expenses, liabilities, risks, or harms arising out of or
related to the Net2Phone services provided through this
equipment.
2-Port Gateway User’s Guide
i
Table Of Contents
1. WELCOME........................................................ 1
OVERVIEW.............................................................1
PRODUCT FEATURES...............................................2
2-PORT GATEWAY HARDWARE OVERVIEW ..................3
2-Port Gateway Front Panel ...............................3
2-Port Gateway Back Panel................................5
2. GETTING STARTED......................................... 7
OVERVIEW.............................................................7
HARDWARE REQUIREMENTS.....................................7
SETTING UP YOUR 2-PORT GATEWAY........................8
Obtaining an IP Address for Your PC................12
3. CONFIGURING YOUR 2-PORT GATEWAY .. 15
OVERVIEW...........................................................15
WAN CONFIGURATION ..........................................16
Using DHCP Addressing ..................................16
Using Static IP Addressing ...............................17
Setting up Point-to-Point Protocol over Ethernet
(PPPoE).................................................20
OPTIONAL: LAN CONFIGURATION ...........................22
Using DHCP Addressing ..................................22
Using Static IP Addressing ...............................24
NET2PHONE ACCOUNT CONFIGURATION ..................26
CONNECTING TO THE INTERNET ..............................28
4. USING THE WEB MANAGEMENT TOOL..... 31
LOGGING INTO THE 2-PORT GATEWAY .....................31
NAVIGATING THE WEB MANAGEMENT TOOL ..............33
MAIN MENU ITEMS ................................................34
CONFIGURE GATEWAY FOLDER...............................35
2-Port Gateway User’s Guide
ii
WAN Configuration Page .................................36
LAN Configuration Page...................................39
Net2Phone Configuration Page ........................42
Configuring Firewall Ports ................................44
User Configuration Page ..................................47
CONFIGURE ADVANCED SETTINGS FOLDER...............48
Telephony Configuration Page..........................49
SNMP Trap Configuration Page........................50
Local Server Configuration Page ......................51
MONITOR GATEWAY FOLDER..................................53
Ethernet Statistics............................................54
DSP Statistics.................................................57
Tcid Configuration............................................59
DEVICE INFORMATION PAGE...................................63
UPDATE FIRMWARE PAGE......................................65
SAVE CHANGES PAGE...........................................65
RESET PAGE........................................................67
RESTART GATEWAY PAGE .....................................67
5. PLACING AND RECEIVING CALLS.............. 69
OVERVIEW...........................................................69
CALLING REGULAR TELEPHONES.............................69
Calls within North America................................69
International calls.............................................70
CALLING OTHER NET2PHONE DEVICES ....................72
Calling another Net2Phone Device ...................72
RECEIVING A CALL FROM ANOTHER NET2PHONE
DEVICE...............................................................72
THE PSTN LIFE LINE ............................................73
APPENDICES....................................................... 75
APPENDIX A –TROUBLESHOOTING..........................75
Common mechanical installation problems........75
2-Port Gateway User’s Guide
iii
Common network connection problems.............76
Common configuration problems ......................77
Common Internet connectivity problems............77
Problems using the 2-Port Gateway..................78
APPENDIX B –TECHNICAL SUPPORT .......................79
APPENDIX C –SYSTEM SPECIFICATIONS..................80
APPENDIX D –APPROVALS AND LISTINGS.................82
2-Port Gateway User’s Guide
1
1. Welcome
Overview
Congratulations on purchasing the 2-Port Gateway!
The 2-Port Gateway is a LAN router and Voiceover
Internet Protocol (VoIP) broadband device that
allows you to connect two analog phones for
simultaneous outgoing calls over the Internet using a
single Ethernet Local Area Network (LAN)
connection. The 2-Port Gateway converts the analog
signal from your telephone(s) to Voice over Internet
Protocol (VoIP). It then uses the LAN’s broadband
connection to send calls over the Internet via
Net2Phone’s service platform. Since Net2Phone
calls bypass most of the Public Switched Telephone
Network (PSTN), the result is significant savings on
long-distance communications services.
The 2-Port Gateway’s broadband router functionality
enables you to share a high-speed Internet
connection such as DSL/cable for use with multiple
computers/IP devices.
The 2-Port Gateway features several proprietary
Quality of Service (QoS) enhancements, including:
?? G.168 echo cancellation
?? Voice Activity Detection (VAD)
?? Comfort Noise Generation (CNG)
?? Dynamic jitter buffer control
2-Port Gateway User’s Guide
2
Product Features
Designed for versatility and performance, the 2-Port
Gateway provides the following features:
?? One 10/100 Mbps WAN port for connecting
a call agent
?? One 10/100 Mbps LAN port for connecting
to a local network
?? One analog POTS (Plain Old Telephone
System) interface for a PSTN “Life Line”
?? Two phone ports to allow two analog phone
connections for simultaneous outgoing calls
?? Silence Suppression to reduce bandwidth
consumption
?? Dynamic Host Configuration Protocol
(DHCP) or Static IP address assignment
?? Comfort Noise generation for more natural
experience
?? Adaptive jitter buffer for smooth voice quality
?? Remote software downloading/updating
?? Supports all normal phone features including
call waiting, call forwarding, and Caller ID
?? PSTN switchover in case of a power failure
or network breakdown
?? Intelligent dialing mode from IP/PSTN call
alteration via configurable hot key (#key is
the default)
2-Port Gateway User’s Guide
3
?? Actively listens for incoming calls from the
PSTN and rings on connected phones when
a call comes in on the PSTN Life Line port
?? Users can utilize the same phone for PSTN
and Internet phone calls; an incoming call on
the Life Line port will ring on the phone
connected to the 2-Port Gateway
2-Port Gateway Hardware Overview
The following graphics detail the front and back
panels of the 2-Port Gateway.
2-Port Gateway Front Panel
?? Power LED –Indicates when power is
supplied to the 2-Port Gateway.
?? Status LED –Indicates when the 2-Port
Gateway is booting up.
?? Ethernet WAN 10/100M –The 10Mbits
indicator lights up when the 2-Port Gateway
makes a successful Ethernet WAN
connection. The 100Mbits indicator lights up
when 100Mbits is reached over a WAN
connection.
2-Port Gateway User’s Guide
4
?? Ethernet WAN Link/Activity LED –If the LED
is continuously illuminated, the connection
made through the corresponding port is
successfully running in full duplex mode. If
the LED is flickering, it means the
connection is experiencing collisions.
Infrequent collisions are normal. If this LED
is flickering too often, there may be a
problem with your connection. Check
Appendix A, Troubleshooting if you think
there’s a problem.
?? Ethernet LAN 10/100M –The 10Mbits
indicator lights up when the 2-Port Gateway
makes a successful Ethernet LAN
connection. The 100Mbits indicator lights up
when 100Mbits is reached over a LAN
connection.
?? Ethernet LAN Link/Activity LED –If the LED
is continuously illuminated, the connection
made through the corresponding port is
successfully running in full Duplex mode. If
the LED is flickering, it means the
connection is experiencing collisions.
Infrequent collisions are normal. If this LED
is flickering too often, there may be a
problem with your connection. Check
Appendix A, Troubleshooting if you think
there’s a problem.
?? Line LED –Indicates when the PSTN Life-
Line is in use.
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