7.WARRANTYANDPRODUCTIONINFORMATION
Whatdoesthiswarrantycoverandhowlongdoesitlast?
ThisLimitedWarrantyisprovidedbyNorthernElectric&PowerCo.Ltd(NEP)andcoversdefects
inworkmanshipandmaterialsinyourBDG‐256communicationgateway.ThisWarrantyPeriod
lastsfor1yearfromthedateofpurchaseatthepointofsaletoyou,theoriginalenduser
customer,unlessotherwiseagreedinwriting.Youwillberequiredtodemonstrateproofof
purchasetomakewarrantyclaims.
ThisLimitedWarrantyistransferabletosubsequentownersbutonlyfortheunexpiredportion
oftheWarrantyPeriod.Subsequentownersalsorequireoriginalproofofpurchaseasdescribed
in"Whatproofofpurchaseisrequired?"
WhatwillNEPdo?
DuringtheWarrantyPeriod,NEPwill,atitsoption,repairtheproduct(ifeconomicallyfeasible)or
replacethedefectiveproductfreeofcharge,providedthatyounotifyNEPoftheproductdefect
withintheWarrantyPeriod,andprovidedthatNEPthroughinspectionestablishestheexistenceof
suchadefectandthatitiscoveredbythisLimitedWarranty.
NEPwill,atitsoption,usenewand/orreconditionedpartsinperformingwarrantyrepairand
buildingreplacementproducts.NEPreservestherighttousepartsorproductsoforiginalor
improveddesignintherepairorreplacement.NEPrepairsorreplacesaproduct,itswarranty
continuesfortheremainingportionoftheoriginalWarrantyPeriodor90daysfromthedateofthe
returnshipmenttothecustomer,whicheverisgreater.Allreplacedproductsandallpartsremoved
fromrepairedproductsbecomethepropertyofNEP.
Howdoyougetservice?
Ifyourproductrequirestroubleshootingorwarrantyservice,contactyourmerchant.Ifyouare
unabletocontactyourmerchant,orthemerchantisunabletoprovideservice,contactNEPdirectly
at:
NorthernElectric&PowerCo.Ltd
Address:NO.1AnheRdTsingtaoExportProcessingZone,Tsingtao,China266113
Phone:+8653280934197
Fax:+8653281100917
Whatdoesthiswarrantynotcover?
ClaimsarelimitedtorepairandreplacementorifinNEP'sdiscretionthatisnotpossible,
reimbursementuptothepurchasepricepaidfortheproduct.NEPwillbeliabletoyouonlyfor
directdamagessufferedbyyouandonlyuptoamaximumamountequaltothepurchaseprice
oftheproduct.
ThisLimitedWarrantydoesnotwarrantuninterruptedorerror‐freeoperationoftheproductor
covernormalwearandtearoftheproductorcostsrelatedtotheremoval,installation,or
troubleshootingofthecustomer'selectricalsystems.ThiswarrantydoesnotapplytoandNEP
willnotberesponsibleforanydefectinordamageto:
1)theproductifithasbeenmisused,neglected,improperlyinstalled,physicallydamagedor
altered,eitherinternallyorexternally,ordamagedfromimproperuseoruseinanunsuitable
environment;
2)theproductifithasbeensubjectedtofire,water,generalizedcorrosion,biological
infestations,orinputvoltagethatcreatesoperatingconditionsbeyondthemaximumor
minimumlimitslistedintheNEPproductspecificationsincludinghighinputvoltagefrom
generatorsandlightningstrikes;
3)theproductifrepairshavebeendonetoitotherthanbyNEPoritsauthorizedservice
centers(hereafter"ASCs");
4)theproductifitisusedasacomponentpartofaproductexpresslywarrantedbyanother
manufacturer;
5)theproductifitsoriginalidentification(trade‐mark,serialnumber)markingshavebeen
defaced,altered,orremoved;
6)theproductifitislocatedoutsideofthecountrywhereitwaspurchased;
7)anyconsequentiallossesthatareattributabletotheproductlosingpowerwhetherby
productmalfunction,installationerrorormisuse.
DisclaimerProduct
THISLIMITEDWARRANTYISTHESOLEANDEXCLUSIVEWARRANTYPROVIDEDBYNEPIN
CONNECTIONWITHYOURNEPPRODUCTANDIS,WHEREPERMITTEDBYLAW,INLIEUOF
ALLOTHERWARRANTIES,CONDITIONS,GUARANTEES,REPRESENTATIONS,OBLIGATIONS
ANDLIABILITIES,EXPRESSORIMPLIED,STATUTORYOROTHERWISEINCONNECTIONWITH
THEPRODUCT,HOWEVERARISING(WHETHERBYCONTRACT,TORT,NEGLIGENCE,
PRINCIPLESOFMANUFACTURER'SLIABILITY,OPERATIONOFLAW,CONDUCT,STATEMENT
OROTHERWISE),INCLUDINGWITHOUTRESTRICTIONANYIMPLIEDWARRANTYOR
CONDITIONOFQUALITY,MERCHANTABILITYORFITNESSFORAPARTICULARPURPOSE.ANY
IMPLIEDWARRANTYOFMERCHANTABILITYORFITNESSFORAPARTICULARPURPOSETO
THEEXTENTREQUIREDUNDERAPPLICABLELAWTOAPPLYTOTHEPRODUCTSHALLBE
LIMITEDINDURATIONTOTHEPERIODSTIPULATEDUNDERTHISLIMITEDWARRANTY.
INNOEVENTWILLNEPBELIABLEFOR:(a)ANYSPECIAL,INDIRECT,INCIDENTALOR
CONSEQUENTIALDAMAGES,INCLUDINGLOSTPROFITS,LOSTREVENUES,FAILURETO
REALIZEEXPECTEDSAVINGS,OROTHERCOMMERCIALORECONOMICLOSSESOFANYKIND,
EVENIFNEPHASBEENADVISED,ORHADREASONTOKNOW,OFTHEPOSSIBILITYOFSUCH
DAMAGE,(b)ANYLIABILITYARISINGINTORT,WHETHERORNOTARISINGOUTOFNEP'S
NEGLIGENCE,ANDALLLOSSESORDAMAGESTOANYPROPERTYORFORANYPERSONAL
INJURYORECONOMICLOSSORDAMAGECAUSEDBYTHECONNECTIONOFAPRODUCTTO
ANYOTHERDEVICEORSYSTEM,AND(c)ANYDAMAGEORINJURYARISINGFROMORASA
RESULTOFMISUSEORABUSE,ORTHEINCORRECTINSTALLATION,INTEGRATIONOR
OPERATIONOFTHEPRODUCT.
IFYOUAREACONSUMER(RATHERTHANAPURCHASEROFTHEPRODUCTINTHECOURSEOFA
BUSINESS)ANDPURCHASEDTHEPRODUCTINAMEMBERSTATEOFTHEEUROPEANUNION,
THISLIMITEDWARRANTYSHALLBESUBJECTTOYOURSTATUTORYRIGHTSASACONSUMER
UNDERTHEEUROPEANUNIONPRODUCTWARRANTYDIRECTIVE1999/44/ECANDASSUCH
DIRECTIVEHASBEENIMPLEMENTEDINTHEEUROPEANUNIONMEMBERSTATEWHEREYOU
PURCHASEDTHEPRODUCT.FURTHER,WHILETHISLIMITEDWARRANTYGIVESYOUSPECIFIC
LEGALRIGHTS,YOUMAYHAVEOTHERRIGHTSWHICHMAYVARYFROMEUMEMBERSTATETO
EUMEMBERSTATEOR,IFYOUDIDNOTPURCHASETHEPRODUCTINANEUMEMBERSTATE,IN
THECOUNTRYYOUPURCHASEDTHEPRODUCTWHICHMAYVARYFROMCOUNTRYTO
COUNTRYANDJURISDICTIONTOJURISDICTION.
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