NEC UX5000 Manual de usuario

Setting Up Your

Terminal

A Quick Tour of

Your Terminal

Answering and

Placing Calls

Features to Make You

More Productive

Using Your

Voice Mail

Empowered by Innovation

Multibutton Terminal

User Guide

0913401

Rev 4.1, 4/7/10

Printed in U.S.A.

0913401_rev4-01d.qxd 6/9/08 10:43 AM Page 1

Installing the Handset And Line Cord

Adjusting the Five-Position Viewing Angle

When installing the handset and line cord:

1. Plug the handset cord into the handset jack on the

bottom of the terminal. The handset cord routes

through the lower channel on the right side of the

terminal base.

2. The line cord routes through the curved channel,

directed toward the back of the terminal, and then

secured in the notch located on the terminal legs.

To adjust the viewing angle position:

1. Secure legs and lift center brace.

To set a higher viewing angle position:

1. Slide brace up for adjustment.

2. Tabs will insert into desired slot

position located on legs.

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Removing and Reinstalling the Faceplate

To remove the faceplate

(if installing a custom DESI label):

1. Put your finger in the recessed

area under the faceplate and lift

off the faceplate.

To reinstall the faceplate:

1. Remove the old label, then insert the

customized replacement DESI label.

2. Replace and press down on the

faceplate as shown.

Setting Up Your

Terminal

How To Use This Guide

When using the instructions in this user guide, you:

1.Dial a digit on the key pad. For example:

– For line keys, dial #903.

2.Press a Programmable Function Key or Fixed Function Key. For example:

– Press CONF.

3.Push a Soft Key. For example:

– Push Dir.

Service Codes and Program entries may vary depending on installation. You may want to check with your

Communications Manager.

See the next page for a quick tour of your terminal’s layout and keys.

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Secure Mode and Display

Secure Mode

IP Terminals can be locked to prevent access and ensure security of stored data.

Alphanumeric Display



While your terminal is idle

, the display shows:

– The date and time, your name and your extension number.

– The idle menu Soft Key functions.

List Push to view previous numbers dialed and Caller ID information.

Dir Push for access to directory dialing (ABB, EXT, STA, or TELBK).

ICM Push to use common terminal functions.

Prog Push to set terminal functions.



While your terminal is ringing

, the display shows:

– (If an Intercom call) Your caller’s name.

– (If an outside call with Caller ID) The name and number of the incoming caller.



While you are on a call

, the display shows:

– Your caller’s name and number (if provided – see above).

– The functions of the Soft Keys that help you handle your call.



Top Row Display Icons

indicate such things as missed calls or voice messages.

– Once missed calls or voice messages are checked, icon will disappear.



5th Row on IP Terminals i

s used for double -height character row.



Display Icons

indicate such things as missed calls or voice messages.

– Icons disappear on digital terminals when double height characters

are enabled.

– The first one is Caller ID Missed Call History. With Caller ID enabled, this icon displays when an outside call is not

answered. Checking Call History (by pressing LIST-CID) will remove the icon from the display. (The Call History can also

be accessed by pressing the circular button in the center of the Navigation Pad.)

– The second one is for a new voice mail message. Once the message(s) have been listened to, the icon will be removed.

– The third one is for Bluetooth connectivity. It will be displayed whenever a Bluetooth device is connected.

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Using The Function Keys

Understanding the Ring/Message Lamp

A Quick Tour of

Your Terminal

Function Keys



To place or answer a call on your outside Line/Loop keys:

– Press a Line/Loop key to place or answer an outside call.

– Line/Loop keys flash red or green while ringing, are on steady red when busy.

With the DESI-Less terminals, the Line/Loop keys can be displayed on one of four display pages. To display the page

with the ringing line/loop, use the Scroll key to change pages (however, in most cases, you can simply lift the handset

to answer the call).

– Your line keys are normally located on the first two rows of Function Keys.



To make a Hotline key for a co-worker’s extension:

– Press CALL1+ Dial 851 + Press Function Key + Hotline Code 01+ Dial co-worker’s extension number + HOLD

to exit. (See the

Terminal Feature Handbook

for more Function Key types you can set up.)



To call or Transfer your call to a co-worker:

– While on the call, press the Hotline Key. (The key lights red while your co-worker is busy, flashes red if in DND.)

– If you’re not on a call, pressing the Hotline Key places an Intercom call to your co-worker.



To check your Function Key assignments:

– Press CHECK then the Function Key.

Soft Keys

– Use Soft Keys instead of dialing feature codes when handling your calls.

The Ring/Message Lamp

– Fast flash (red): A call is ringing your terminal.

– Fast flash (red): You have a message waiting.

– Lit solid (red): You left a message waiting on a co-worker’s terminal.

Using The Soft Keys

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Abbreviated Dial Bin Keys

To store common or group Abbreviated Dialing numbers:

Press CALL1 + 853 (for Common) or CALL1 + 854 (for Group) +

Dial Abbreviated Dialing bin number + Phone number to store +

HOLD + Enter name for stored number + HOLD + SPK or hang up

(Refer to page 18 for Entering Names).

To dial your stored Abbreviated Dialing number:

Press CALL1 + #2 + 3-digit bin (for Common) OR CALL1 + #4 +

Bin (for Group).

To store a personal Abbreviated Dial number:

Press CALL1 + Dial 855 + Dial bin number (1-9, 0) you want to

program + Dial extension number you want assigned + Press

HOLD + Enter the name associated with the bin you are

programming. (If your terminal is a non-display, simply press

HOLD)+ Press HOLD + Press SPK to hang up.

To dial your stored personal Abbreviated Dialing number:

Press CALL1 + #7 + 1-digit bin (for Personal Abbreviated Dialing).

Setting Up Your Abbreviated Dial Bin Keys

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A Quick Tour of

Your Terminal

Fixed Function Keys

DIAL

– Press DIAL to access Abbreviated Dialing.

CALL1 or CALL2

– Line appearance keys are Intercom keys for placing, answering or transferring calls.

FLASH

– Lets you access features of your outside lines (if provided), such as Waiting Call Pickup.

MIC

– While on a call, pressing MIC will mute (turn off) your handsfree microphone.

– A MIC Function Key can be programmed which will mute the handset.

DND

– Enables Do Not Disturb.

MENU

– While idle, press to adjust the Ring Volume, Off Hook Ring, Backlighting, Headset, and Peripherals.

VOLUME

– If idle, adjusts the display contrast.

– While on a call, adjusts the call volume.

– If Background Music is playing, adjusts the volume.

LND

– Use LND to dial previously dialed numbers.

DIR

– To view numbers in Central Telephone Book.

CONF

– While on a call, press to set up a Conference.

– Line/Loop key will be On (green) while on a Conference.

– Flashes (green) if you put a Conference call on Hold.

SPK

– Press to use Handsfree. Lift the handset for privacy.

– While on a handset call, press twice for Group Listen.

HOLD

– Puts your call on Hold.

Navigation Pad Center Key

– Press to view Caller ID Call History

eys Using The Fixed Function Keys

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Outside Calls

To answer an outside call:

1. Press SPK or lift the handset.

2. If you are not automatically connected, press flashing LINE or LOOP key.

– If you hear a call ringing a co-worker, dial ** and their extension number to pick it up.

To place an outside call:

1. Lift the handset or press a LINE or LOOP key (normally located on your first two rows of

Programmable Function Keys).

2. Wait for outside dial tone, then dial your outside number.

1. Press CALL1.

2. Dial 9.

3. Wait for outside dial tone, then dial your outside number.

To use Last Number Redial to quickly redial your outside call:

1. Do not lift the handset and press CALL1 + Dial #5.

1. To select a call from the last 10 numbers you dialed, do not lift handset, press LND key OR push

List - Redial Soft Key + Arrow Up or Down Soft Key to scroll to the number to be dialed,

then press CALL1.

To return a call in your Caller ID log:

1. Push the List Soft Key + CID Soft Key.

2. Push the Arrow Down Soft Key to scroll through the list of numbers in memory.

3. Once the desired number is displayed, press a LINE, LOOP or CALL1 key.

To place a Personal Abbreviated Dial call:

1. Press Dir Soft Key + Sta Soft Key (to view stored Personal Abbreviated Dial numbers - up

to 10) + press Arrow Up/Down Soft Keys to scroll through the list + press Dial Soft Key.

To call a number stored in a system-wide Abbreviated Dial bin:

1. (Optional) Lift handset + press CALL1 + Dial #2 +3-digit bin (for common).

1. (Optional) Lift handset + press CALL1 + Dial #4 + bin (for group).

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Answering and

Placing Calls

To answer an Intercom call from a co-worker:

1. Do one of the following:

– If you hear a beep, speak toward your terminal or lift handset for privacy.

– If you hear Intercom ringing, press SPK or lift the handset.

To dial a co-worker over the Intercom:

1. Press CALL1.

2. Dial your co-worker’s extension number.

– If you hear intercom ringing, wait for your co-worker to answer.

– If you hear two beeps, your call has voice-announced. Go ahead and speak.

– If you hear a single beep, your call has voice-announced but your co-worker has their

handsfree microphone muted (turned off).

3. (Optional) To make a voice-announced Intercom call ring, Dial 1.

To call a co-worker using a Hotline Function Key:

1. (Optional: Lift handset) Press the Hotline Key.

– The Hotline Key is off when your co-worker is idle, on if busy, and flashing if in Do Not Disturb.

– See the

Terminal Feature Handbook

for more Function Key types you can set up.

If the co-worker you call is busy:

1. For Camp-On, dial 2and wait on the line for them to become free.

1. For Callback, dial 2and hang up.

2. Wait for the system to call you back, then answer to have your call automatically go through.

– To cancel Callback, press CALL1 + Dial 870 + Hang up.

To Page a co-worker:

1. Press CALL1.

2. Dial *1 + 0for All Call Page, or *1 + 1 through 8 for page groups.

To leave a message for a co-worker:

1. Call your co-worker on the Intercom + Press your Programmed Voice Mail Function Key or Dial 8.

To call your own mailbox:

1. Press your Programmed Voice Mail Function Key OR press CALL1 + Dial *8.

Intercom Calls To And From Co-Workers

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Place A Call On Hold

To place your call on System (Regular) Hold:

(Your co-workers can pick up calls you place on System Hold.)

1. Do not hang up + Press HOLD.

– While an outside call is on Hold, the line key will flash (green).

– While an Intercom call is on Hold, your CALL1 key will flicker (red).

– A call you leave on Hold too long will recall to you. If you don’t answer the recall from

an outside call, it may then ring the attendant.

– Your co-workers cannot pick up an Intercom call you place on Hold.

To place your outside call on Exclusive Hold:

(Your co-workers cannot pick up calls you place on Exclusive Hold.)

1. Press the Exclusive Hold Function Key.

To pick up an outside call on Hold:

1. Press the flashing LINE/LOOP or CALL1.

To pick up an Intercom call on Hold:

1. Lift handset or press SPK + Press the flashing CALL1 Key.

0913401_rev4-01d.qxd 6/9/08 10:43 AM Page 10

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