NComputing RX-HDX Instrucciones de funcionamiento y mantenimiento
Citrix Ready Workspace Hub
by NComputing
(NComputing RX-HDX)
Installation and Configuration
Citrix Ready workspace hub by NComputing (RX-HDX)
Contents
Overview........................................................................................................................................................3
About Citrix Ready workspace hub by NComputing..................................................................................3
System Requirements................................................................................................................................2
Upgrade RX-HDX........................................................................................................................................2
Setup with internal centralized management...............................................................................................3
Configuration with no centralized management...........................................................................................3
XenApp/XenDesktop configuration...............................................................................................................4
Skype for Business .....................................................................................................................................4
Performance policy....................................................................................................................................4
Dual monitor setup........................................................................................................................................ 6
Enable the Citrix Ready workspace hub in Citrix Receiver ............................................................................6
Session roaming with proximity authentication............................................................................................9
Session roaming with QR code authentication ...........................................................................................10
Screen casting with QR code authentication............................................................................................... 10
Long running session ...................................................................................................................................12
Security connection .....................................................................................................................................13
Shortcuts......................................................................................................................................................14
Setup with XenMobile (optional).................................................................................................................14
Known Limitations .......................................................................................................................................15
Support Information....................................................................................................................................16
Overview
The Citrix Ready workspace hub by NComputing (RX-HDX) combines digital and physical environments to
deliver apps and data within a secure smart space. The complete system connects devices (or things),
like mobile apps and sensors, to create an intelligent and responsive environment.
As a component of the Citrix Workspace experience, Citrix Ready workspace hub is built on the
Raspberry Pi 3 platform and becomes a robust service delivered through Citrix Cloud. At the same time,
a secure connection establishes to authorized apps and data. The complete package is an off-the-shelf
IoT edge device that integrates workflows and hardware within the smart space environment.
Citrix Ready workspace hub users must authenticate their mobile device through Citrix
Receiver to run published apps or desktops like Citrix XenApp and XenDesktop, Citrix ShareFile,
and Microsoft Outlook. The mobile device then connects to the Citrix Ready workspace hub
and casts the desktop or app on a larger display.
Note: This release is limited for use with Android mobile devices and Citrix Receiver for Android 3.13.4 or
later.
About Citrix Ready workspace hub by NComputing
In collaboration with Citrix, Citrix Ready workspace hub by NComputing enables Citrix Casting, which
offers two use cases that improve user productivity and collaboration. Citrix Casting leverages beacon
detection or a QR code scanner for connecting. With beacon detection, if multiple Citrix Ready
workspace hubs are available, the user must select the appropriate hub. A QR code scanner provides
security to mitigate unintentional casting to the wrong display.
•Session roaming - A Citrix session roams from the mobile device to the workspace hub.
•Screen casting –The user redirects their display from a remote session to an unoccupied hub.
Additionally, the admin can set up a smart space environment with multiple display monitors by using
NComputing’s Secondary Display Adapter. This permits the user to extend the desktop or app when
using either use case.
Citrix Ready workspace hub by NComputing (RX-HDX) 2
System Requirements
Network
•The mobile device must be on the same network as the workspace hub.
•Port 55555 must not be blocked between the mobile device and the workspace hub.
•For Citrix Casting, ports 1494 and 8500 must not be blocked.
•Port 55556 is the default port for SSL connections between mobile devices and the Citrix Ready
workspace hub. You can configure a different SSL port on Pi’s settings page. If the SSL port is
blocked, users cannot establish SSL connections to the hub.
Citrix XenDesktop
Citrix Ready workspace hub is supported on Citrix XenDesktop 7.6 and later.
•For session roaming, make sure the Citrix Ready workspace hub can access HDX servers (VDA).
•For session roaming and screen casting, make sure “Use video codec for compression” policy in
Citrix Studio is set to “For the entire screen.” Failure to do so will cause the screen to crash.
Hardware
•Citrix Ready workspace hub by NComputing (RX-HDX)
•Monitor * 2
•Mobile device running Citrix Receiver
•HDMI cable and power supply
•Optional:
oNComputing Secondary Display Adapter (SDA) powered by Raspberry Pi Zero
As of April 2018, only Android devices with Citrix Receiver for Android 3.13.5 and later are supported.
The latest Citrix Receiver for Android can be found in Google Play.
Citrix is planning to port the functionality to other Citrix Receiver platforms in future releases.
Upgrade RX-HDX
Citrix Ready workspace hub functionality has been integrated to NComputing RX-HDX thin client
(firmware version 2.40.3459 or higher). To access the latest firmware which contains the Citrix Ready
workspace hub functionality, refer to the following procedures in RX-HDX Getting Started Guide.
To upgrade an existing RX-HDX firmware, please refer to firmware update instruction.
Citrix Ready workspace hub by NComputing (RX-HDX) 3
Setup with internal centralized management
Citrix Ready workspace hub by NComputing (RX-HDX) comes with integrated enterprise-grade central
device management (NoTouch Center), providing a highly scalable, flexible and easy-to-use single
management point for RX-HDX devices.
Organize deployments in single or multiple sites with one software solution that simplifies management
tasks including firmware updates, configuration changes, device resets and more.
To access the latest NoTouch Center, please refer to the RX-HDX Getting Started Guide.
To install NoTouch Center for the first time, please follow the procedures in NComputing Virtual
Appliance setup guide.
Alternatively, XenMobile (UEM) can be used to configure Citrix Ready workspace hub by NComputing. Please refer
to the later section for details.
Configuration with no centralized
management
1. Start the Citrix Ready workspace hub device.
2. Go to Start > Configuration.
The default password is “admin”.
3. Go to Connections > Add.
4. Edit the new Connection and select Citrix/WorkspaceHub from Connection mode. Click Save.
5. At the top of the screen, click the Workspace Hub button.
6. Enter the desired URL for Workspace Hub Launcher (add http:// or https:// to the URL).
Note:
•Enter any http URL you wish to be the default workspace hub display page. After the
comma you can add addition URL such as:
▪https://source.unsplash.com/1920x1080/?nature
This will give your workspace hub a random, yet attractive photo as the default
wallpaper.
Citrix Ready workspace hub by NComputing (RX-HDX) 4
•<YOUR STOREFRONT URL>
This will make it so the workspace hub loads your companies StoreFront webpage as the
default wallpaper. One advantage to this is you can use the Workspace Hub as a simple
thin client by logging in and launching your apps as normal.
7. Click Save.
8. Reboot the Citrix Ready workspace hub.
XenApp/XenDesktop configuration
You will need to make a few changes to your XenApp and XenDesktop configuration to make sure you
have the best experience with Citrix Ready workspace hub.
Skype for Business
In order to use Skype for Business RTME version 2.4 must be installed on the VDA. Earlier versions will
not work. Currently version 2.4 does not support dual display and this will be addressed in the next
version of RTME. The user needs to keep “Use Hardware Rendering = Off” if RTME is being used (see the
Performance policy section for more details).
Performance policy
To get the best experience on your Citrix Ready workspace hub (and SDA) you’ll need to enable H.264 for
the full screen. To do this you will need to configure the following policy:
Create a new policy and enable video codec for compression (H.264) for the full screen.
Citrix Ready workspace hub by NComputing (RX-HDX) 5
Citrix Ready workspace hub by NComputing (RX-HDX) 6
Dual monitor setup
In order to support dual monitors the NComputing Secondary Display Adapter (SDA) is required.
Please refer to the NComputing SDA setup page for instructions.
Enable the Citrix Ready workspace hub in
Citrix Receiver
The Citrix Ready workspace hub is disabled by default in Citrix Receiver for Android. To use the hub with
an Android device, use the following steps.
Device prerequisites:
•Citrix Receiver for Android 3.13.5 or later installed
•Bluetooth enabled (for proximity authentication)
•Mobile device and workspace hub using the same wifi network
Proximity authentication provides a way to
authenticate users and launch a session
automatically.
To use proximity authentication enable Bluetooth
on the mobile device ensure that the “Add
account type as Web Interface” check box is not
selected when setting up the Citrix Receiver
account.
Citrix Ready workspace hub by NComputing (RX-HDX) 7
In Citrix Receiver, go to Settings and select Use
Workspace Hub.
Click Configuration to bring up the Configuration
page.
Citrix Ready workspace hub by NComputing (RX-HDX) 8
Touch-Free mode is a switch that lets you enable or disable proximity authentication. When touch-free
mode is off, proximity authentication is not available but the other functions of the Citrix Ready
workspace hub are. To use touch-free mode, Bluetooth should be enabled on the device.
RSSI represents the Bluetooth signal strength relative to the distance between the mobile device and the
hub. Entry RSSI is the range in which the workspace hub beacons are detected. Exit RSSI is the beginning
of the range outside of which of the mobile device no longer communicates with the workspace hub.
Exit RSSI must be equal to or less than Entry RSSI and values must be negative. The default values are -40
(Entry RSSI) and -70 (Exit RSSI), respectively. You can adjust these values depending on your environment
and your range from the workspace hub.
As shown below, when you move your mobile device into Range 1, proximity authentication is triggered
and your default desktop or app launches automatically on the workspace hub. As long as the mobile
device remains within Range 1 or 2, the default desktop or app keeps running on the workspace hub.
When you move the device out of Range 1 and 2, the desktop or app closes automatically.
Preferred Resource is the default desktop or app that launches when the mobile device enters the
proximity authentication range. This setting is specific to the account used to log into Citrix Receiver. If
you have more than one account, you must set a preferred resource for each. This setting is persistent,
which means you need to set your preferred resource only once per account. After you set in, your
preferred resource launches every time you enter proximity authentication range until you change the
setting.
For additional information on Citrix Receiver for Android, see
https://docs.citrix.com/enus/receiver/android/current-release.html
Hub
Entry RSSI
Exit RSSI
Range
1
Range
2
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