NAM system TICK Manual de usuario
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CONTENTS
DEVICE DESCRIPTION............................................................................................................................... 3
TECHNICAL SPECIFICATIONS.................................................................................................................. 3
BEFORE YOU START TO USE THE DEVICE............................................................................................ 4
DATA LOGGING .......................................................................................................................................... 8
OPERATING MODES .................................................................................................................................. 8
CHARGING THE DEVICE.......................................................................................................................... 10
MANIPULATION DETECTION................................................................................................................... 12
SAFETY INFORMATION ........................................................................................................................... 14
GUARANTEES AND EXERCISING THEM ............................................................................................... 15
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DEVICE DESCRIPTION
The device communicates through GSM/GPRS networks and is intended to locate any object via GPS
satellites.
Usages:
•Protection of children/the elderly/disabled, etc.
•Monitoring vehicles, heavy machinery, etc.
•Personal monitoring
The device can be supplied in two versions –with or without magnets. Devices with magnets are marked
with a sign on the product itself and on its packaging.
TECHNICAL SPECIFICATIONS
The seize (manipulation) detection is specific to devices which use a magnetic attachment system.
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BEFORE YOU START TO USE THE DEVICE
1. Downloading the TICK tracker application
For using the device, it is necessary to either use the TICK tracker mobile application or the NAM system
web application. Through the TICK tracker application, it is possible to operate the device and to display
information from it.
Download the mobile application “TICK tracker” here:
Android devices from Google Play iOS devices from AppStore
The web application allows the display of information from the device. The web application is available at
www.namsystem.net.
For all actions and processes described in the manual a stable internet connection is required. Make sure
you have access to it before you start using the application and/or registering your new TICK devices.
TICK tracker application icon
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2. Using the application for the first time
Prior to the use of your TICK GPS device, an
account for the application must be created. In
order to do this, please open the REGISTER NEW
ACCOUNT link shown at the bottom of the login
page inside the TICK tracker application.
A new browser tab with the registration form will
open.
Please fill in all required account registration
details. Make sure all the information is correct and
confirm the registration by clicking on the
REGISTER box.
After successful account registration, continue
back to the TICK tracker application login screen.
At the login screen, write your account details in the
corresponding boxes. Your registered email
address and password will be required.
Use the same account details, as used in the
registration form.
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Once successfully logged in, your new account is
empty. No GPS trackers will appear inside. A
simple warning tab “No Assets”may appear.
To add a new tracker, tap the icon. You can
repeat this step until you add every tracker you
have purchased.
After tapping the icon new window will appear. For
successful tracker registration two details are
required:
1. TICK device’s serial number
2. Control check code
Both can be found easily –printed on the outer
plastic housing of the TICK device.
Write both information in the corresponding boxes
and click the REGISTER box. The system will
automatically check the registration of the TICK
device.
Both successful or unsuccessful registration
attempts are displayed to you immediately.
If an error during the TICK registration occurs,
repeat the process. Check both information for
correct input order, character order and total
length.
Write your
login details
in the corre-
sponding
boxes
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After successfully registering at least one TICK
GPS device, the Asset screen (default display
page of the TICK tracker application) changes
slightly.
Each TICK device in your account has its own tile.
It shows:
•Icon of the tracker
•Custom name (default is the serial number)
•Geographical location
•Date and time of the last activity
•Actual speed
•Battery charge
Further information on how to operate the TICK
tracker application can be found directly in the
application. You can load it anytime as an online
PDF from the application menu by selecting the ?
HELP option.
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DATA LOGGING
The tracker device uses an internal memory for
data logging that can store up to 20,000 records.
When the device loses the GSM/GPRS signal,
GPS reception continues and all positions are
logged into the memory depending on the present
mode of the tracker. Once reconnected to a
GSM/GPRS network with a satisfactory signal,
stored GPS positions are automatically sent.
If the device is used without a sufficient
GSM/GPRS signal for a long time, it may
automatically overwrite the memory, starting from
the oldest recorded item to the newest.
If the device is not in the direct view of the sky,
acquiring a GPS position may take longer or might
not be acquired at all (e.g. inside a building, deep
in luggage, in cargo spaces, etc.).
In order to preserve the battery life and attain the
correct information through the applications as fast
as possible, we recommend waking up the TICK
device in places where conditions of the GPS
signal reception are favourable.
Please note:
When using your TICK device for very first time, we
strongly recommend following these simple steps:
•Recharge it fully (see page 10)
•Send the command for Activated by motion
mode to it (see page 8)
•Carry it outside for at least 5 minutes to
record the GPS position
•Check the overall status of the TICK device
from the TICK tracker application
A correct GPS location fix may take up to 10
minutes. The TICK will only start to behave
according to the set operating mode once an
accurate GPS position has been fixed.
SIM card
The device is already equipped with a SIM card.
Data transmission services are not included in the
price of the device. The price for services is
charged separately according to the NAM system
services contract and according to chosen invoice
period.
OPERATING MODES
The device allows you to choose between 6 modes
of operation. The maximum time that the device
can operate in the field without the need to
recharge it is influenced by the specific modes
used.
Any TICK device operating mode can be switched
by commands which are only available within the
TICK tracker application.
Activated by motion
Vibrations trigger GPS
position locating. Posi-
tions are logged at
fixed 10 sec intervals
and sent to the application every minute. The
TICK’s manipulation info is sent immediately.
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Pursuit
The tracker GPS
position is sent non-
stop every 5 sec,
whether it is stationary
or in motion. This setup significantly shortens the
tracker’s battery life.
Please note:
The Pursuit mode stays active for 60 minutes only,
starting from the time setting the command. When
this time passes, the TICK device automatically
switches to Activated by motion mode. The Pursuit
mode can be set repeatedly after this.
When the GSM signal reception of the TICK device
is lost, or switching the TICK device from a mode
set with longer communication periods, the Pursuit
mode might not be performed for whole 60 minutes
period or might not be set at all.
Standby
GPS position locating
is inactive. The tracker
is logged in the net-
work non-stop and
awaits a command to switch to another setup.
Asleep
GPS position locating is
inactive. The tracker
logs in to the network
once in a given period
and searches for a command to switch to another
setup.
Periodic wake up
The tracker wakes up
regularly in a given
period, locates GPS
position and goes to
sleep again. This setup improves the tracker’s
operating time.
Power OFF
All functions are
switched off. The
tracker can be only
switched on again by
charging it on the wireless charging pad.
Please note:
When the TICK device is placed on the active
charging pad, it is always ready to receive any
command (presuming there is a sufficient GSM
signal available). Any periodic communication
settings and subsequent GSM offline statuses of
certain modes will not apply.
Legend key for fast icon orientation:
The device reads GPS locations during
modes marked with this icon.
The device is constantly registered into
the GSM network and not in GPRS.
The device does not read GPS
locations in modes marked with this
icon. The tracker waits for instruction to
change the operation mode and
therefore saves battery life
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Certain modes may request to set ti-
mes for how long the tracker should
remain in the mode. In these cases, the
mode alternates between short periods
of normal usage (“wake up”) and
varying longer periods of economical
usage (sleep). When the tracker is in
the “asleep” phase it is only possible to
reset the mode during the next wake up
period.
Cancelling unwanted switching off
After the setting of the “Power OFF” mode the
device is switched off. The device will not react to
any changes in mode made through the application
during the Power OFF mode.
If a command to switch off the device is sent
accidentally it is possible to cancel this request
within 10 minutes after sending it by requesting a
switch to a different mode. Do not forget to check
(using the TICK tracker application) that you have
made the mode change correctly.
Display of data
Before it is possible to display the GPS locations of
the device in the TICK tracker application (or in
other monitoring applications) itis essential that the
device has sent these GPS locations.
For sending GPS locations it is necessary to have
a GPRS signal and sufficient battery capacity (i.e.
charged battery).
CHARGING THE DEVICE
The tracker is recharged by using a wireless
charging pad that is compatible with the Qi
standard. We strongly recommend only usage of
the original recharging pad and adapter supplied.
The recharging pad must be plugged in and
switched on.
The charger has two coloured lights –1 blue LED
and 1 green LED. After being plugged in, the green
LED on the recharging pad lights up. The pad will
start recharging the device immediately as long as
the device has been correctly placed on the pad.
Correct recharging is indicated by blue a LED light
shining. If the batteries in the tracker are
completely flat, it will take around 4 hours to
completely recharge them.
Correct placement of the device on the rechar-
ging pad
Place the TICK device on the pad so that the
recharging sign on the housing lies in the centre of
the pad.
Please note:
Charging of the TICK device will only start if the
position on the charging pad is correct. The
tolerance of the correct positioning is high enough,
but the bigger is the difference from the ideal centre
Otros manuales para TICK
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Otros manuales de GPS de NAM system
