Mitel Superset 4150 Manual de usuario

4150

Digital

Telephone

A Guide to TelePaciﬁc’s 4150 Digital Telephone

TABLE OF CONTENTS

Ringer Control 02

Handset Receiver Volume Control 02

Speaker Volume Control 02

Display Contrast Control 02

Feature Keys 02

Making and Answering Calls 03

Speed Call Keys 03

Hold 04

Transfer 04

Handsfree Operation 04

Conference 04

Conference Split 05

Add Held 05

Call Forward —

External / Internal Extensions 05

Callback 05

Call Park 06

Campon 06

Feature Access Codes 06

Master Speed List

for Company Use 06

Night Answer 07

RINGER CONTROL

To adjust the Ringer Volume while the set is ringing:

4

Press ▲or ▼

To adjust the Ringer Pitch while the set is idle:

4

Press SUPERKEY

4

Press the More softkey until the Ring Adjust

softkey appears

4

Press the Ring Adjust softkey

4

Press the Ringer Pitch softkey

4

Press ▲or ▼

4

Press SUPERKEY

HANDSET RECEIVER

VOLUME CONTROL

To adjust the Handset Receiver Volume when you

are using the handset:

4

Press ▲or ▼

SPEAKER VOLUME CONTROL

To adjust the Speaker Volume during a Handsfree

conversation:

4

Press ▲or ▼

DISPLAY CONTRAST CONTROL

To adjust the Display Contrast while your set is idle:

4

Press ▲or ▼

FEATURE KEYS

To display information about a key:

4

Press SUPERKEY

4

Press the More softkey until the Display Keys

softkey appears

4

Press the Display Keys softkey

4

Press a personal key

4

Press SUPERKEY

To reprogram a personal key:

4

Press SUPERKEY

4

Press the More softkey until the Feature Key

softkey appears

4

Press the Feature Key softkey

4

Press a personal key that is not a Line

Appearance key

4

Do one of the following:

—To change a key, press the Change softkey

and select a new key type

—To clear the key, press the Clear softkey.

4

Press SUPERKEY

MAKING AND ANSWERING CALLS

To make a call:

4

Lift the handset

4

Press the outgoing key, or if you do not have

an outgoing line, press the key labeled with

your extension

4

Dial the number

—or—

Press a Speed Call key

—or—

Press the Redial softkey

To answer a call:

4

Lift the handset

—or—

Press the ﬂashing Line Appearance key and

lift the handset

SPEED CALL KEYS

To dial a stored Speed Call number:

4

Lift the handset

4

Press a Speed Call key

To store a Speed Call number:

4

Press SUPERKEY

4

Press the More softkey until the Feature Key

softkey appears

4

Press the Feature Key softkey

4

Press a personal key that is not a Line

Appearance key

4

Press the Change softkey

4

Press the Speed Call softkey

4

Do one of the following:

—To enter a new number, dial the number. If

the number you are entering is an internal

extension, dial the 4-digit extension. If the

number you are entering is an external

number, enter a “9” before entering the 7 or

10-digit phone number.

—To enter the last number dialed, press the

Redial softkey

4

To make the number private, press the Make

Private softkey

4

Press the Save softkey

4

Press SUPERKEY

HOLD

To place a call on Hold:

4

Press HOLD

To retrieve a call from Hold:

4

Lift the handset

4

Press the ﬂashing Line Appearance key

To retrieve a call from Hold at another station:

4

Dial the #key, followed by the 3key and the

number of the station that placed the call on

Hold

TRANSFER

To transfer an active call:

4

Press the Trans/Conf softkey

4

Dial the number of the third party

4

Do one of the following:

—To complete the transfer, hang up

—To announce the transfer, wait for an

answer, consult, and hang up

—To cancel the transfer, press Back To Held

softkey

HANDSFREE OPERATION

To use Handsfree Operation to make calls:

4

Press your outgoing line, or if you do not have

an outgoing line, press the key labeled with

your extension

4

Dial the number

4

Communicate by using the speaker and the

microphone

To use Handsfree Operation to answer a call:

4

Press the ﬂashing Line Appearance key

4

Communicate by using the speaker and the

microphone

To hang up while using Handsfree Operation:

4

Press SPEAKER

To temporarily disable the microphone during a

Handsfree conversation:

4

Press MICROPHONE (the microphone LED

turns off)

To re-enable the microphone and return to the

conversation:

4

Press MICROPHONE (the microphone LED

turns on)

To disable Handsfree Operation:

4

Lift the handset

To return to Handsfree Operation:

4

Press SPEAKER

4

Hang up handset

CONFERENCE

To form a Conference when a two-party call is

already in place, or to add another party to an

existing Conference:

4

Press the Trans/Conf softkey

4

Dial the number of the next party

4

Wait for an answer

4

Press the Conference softkey

To leave a Conference:

4

Hang up

REMINDER: When you initiate a conference call, any

long distance usage charges will be billed to your

phone line. You can have up to ﬁve callers on the

line during a conference call.

CONFERENCE SPLIT

To Split a Conference and speak privately with the

original party:

4

Press the Split softkey

ADD HELD

To move a call on Hold to another Line Appearance

key:

4

Press the available Line Appearance key

4

Press the Add Held softkey

4

Press the ﬂashing Line Appearance key

To add a call on Hold to an existing conversation or

conference:

4

Press the Add Held softkey

4

Press the ﬂashing Line Appearance key

CALL FORWARD –

EXTERNAL/INTERNAL EXTENSIONS

Call Forward lets you redirect incoming calls to an

alternate number. “External Calls” redirects your

incoming external calls only; “Internal Calls” redirects

your incoming internal calls only. If you want to

redirect both external and internal calls, you must

program each separately.

“Always Forward” redirects all incoming calls. “No

Answer” redirects calls after several rings if you

don’t answer. “Busy” redirects calls when your

telephone is busy. “Busy/No Answer” redirects calls

when your telephone is busy or when you don’t

answer.

REMINDER: When forwarding calls to an external

number, you must ﬁrst store that number as a

Speed Call number. See Speed Call Keys section

for instructions.

To program Call Forward:

4

Press SUPERKEY

4

Press the More softkey until “Call Forwarding”

appears.

4

Press the Yes softkey

4

Do one of the following:

—To program external forwarding, press the

Change softkey

—To program internal forwarding, press the

No softkey followed by the Change softkey

4

Press the Program softkey

4

Press the No softkey until the desired type of

call forwarding appears

4

Press the Yes softkey

“TO:” prompt will appear

4

Select the desired Speed Call key

4

Press the Save softkey

To turn Call Forward on and off (once it has been

programmed):

4

Do one of the following:

—To turn Call Forward on, press the Turn Fwd

On softkey

—To turn Call Forward off, press the Turn Fwd

Off softkey

CALLBACK

To request a Callback when you reach a busy or

unanswered telephone:

4

Press the Call Me Back softkey

To answer a Callback:

4

Lift the handset

To view and/or cancel outstanding Callbacks:

4

Press SUPERKEY

4

Press the More softkey until the Callbacks

softkey appears

4

Press the Callbacks softkey

4

Press the Next and Previous softkeys (if

required)

4

Do one of the following:

—To cancel a Callback, press the Cancel

softkey

—To call the number shown, press the Call

Again softkey

REMINDER: To enable this feature, your internal

forwarding must be set to “When No Answer.”

CALL PARK

This application is not conﬁgured on all systems.

Please check with your TelePaciﬁc trainer for

clariﬁcation.

Call Park puts calls in an orbit mode freeing up your

incoming lines and allowing other system users to

pick up a parked call from any phone. You may park

up to 25 calls at one time.

To park a call:

4

Answer the incoming call

4

Press the Call Park softkey

4

Read the LCD display before replacing the

handset in the cradle. The LCD will display

where the call is parked. (Example: “@*401”)

4

Announce the parked call by Overhead Page

or All Phone Page

To retrieve a parked call:

4

Pick up the handset of any phone and dial the

*key followed by the voice announced park

code

CAMPON

To Campon to a busy station:

4

Press the I Will Wait softkey

To retrieve a call when you hear the Campon tone:

4

Press the Call Waiting softkey

4

Press the Trade Calls softkey

REMINDER: To enable this feature, your internal

forwarding must be set to “When No Answer.”

FEATURE ACCESS CODES

Feature Access Code

Direct Call Pickup # 5

Retrieve a Call from Hold # 3

Overhead Paging # 0 0

Directed Phone Page * 11

Group Page Answer Back *1 2

Master Speed List # 6

Page All Phones *1 1 #

Headset Mode # # 9

MASTER SPEED LIST

FOR COMPANY USE

To program a company Speed List:

4

Press SUPERKEY

4

Press the More softkey until the Feature Key

softkey appears

4

Press the Feature Key softkey

4

Press the System softke

To store a Speed Call number:

4

Enter the Index Number. You may not use

97 or 98 as your Index Number. These are

reserved for TelePaciﬁc’s use.

4

Enter the telephone number. If the number

you are entering is an internal extension,

dial the 4-digit extension. If the number you

are entering is an external number, enter a

“9” before entering the 7 or 10-digit phone

number.

4

Press the Save softkey

4

Repeat this process to continue building your

Speed List

4

Once list has been programmed, all employees

may use it by entering the #key, followed by

the 6key and the list Index Number.

4

Each company can program a Master Speed

List up to 998 numbers

NIGHT ANSWER

Night answer is an after hours application. This

feature may differ for each business. Please check

with your TelePaciﬁc trainer for clariﬁcation.

To forward your calls to voicemail or an answering

service (After Hours):

4

Press SUPERKEY

4

Press the More softkey until the Night Answer

softkey appears

4

Press the Night Answer softkey

4

Select Night Appropriate. Your incoming

business lines will now forward to the selected

night answer destination.

To take calls off Night Answer (Day Mode):

4

Press SUPERKEY

4

Press the More softkey until the Night Answer

softkey appears

4

Press the Night Answer softkey

4

Select Day. Your incoming business lines

will now ring to the selected day mode

destination.

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