Mitel 5220 Manual de usuario

USER GUIDE

3300 ICP - 7.0

-i-

Contents

ABOUT YOUR PHONE 1

Using the 5220 IP Phone in Remote Mode 3

About Feature Access Codes 3

For Users on Resilient 3300 ICP Systems 3

TIPS FOR YOUR COMFORT AND SAFETY 4

Don't cradle the handset! 4

Protect your hearing 4

Adjusting the viewing angle 4

CUSTOMIZING YOUR PHONE 5

Ringer Control 5

Handset Receiver Volume Control 5

Speaker Volume Control 5

Display Contrast Control 5

Feature Keys 6

Language Change 6

MAKING AND ANSWERING CALLS 7

Make a call 7

Answer a call 7

Emergency Calls 8

Phonebook 9

Redial 10

Redial - Saved Number 10

Speed Call Keys 11

Speed Call - Personal 12

Handsfree Operation 13

Auto-Answer 14

Group Listen 14

-ii-

CALL HANDLING 15

Hold 15

Transfer 15

Conference 16

Conference Split 16

Add Held 16

Swap 16

Call Forward 17

Call Forward - Remote 18

Call Forward - End Chaining 18

Call Forward - Forced 19

Call Forward - Override 19

Messaging - Advisory 19

Messaging - Callback 20

Messaging - Cancel Callback 21

Messaging - Cancel All Callbacks 21

USING ADVANCED FEATURES 22

Account Codes 22

Attendant Call Hold - Remote Retrieve 22

Call Park 23

Call Pickup 24

Campon 24

Do Not Disturb 24

Override 25

Paging 25

Direct Paging 26

Reminder 27

Headset Operation 27

Headset Operation (with Feature Control Switch) 28

Music 28

Group Paging / Meet Me Answer 29

Trunk Flash 29

Record a Call 30

Hot Desking 31

Call History 32

Tag Call 33

-iii-

USING THE LINE INTERFACE MODULE 34

Making and Answering Calls Using the Analog key 35

Making and Answering Calls Using the Failover Mode 36

-1-

ABOUT YOUR PHONE

The MITEL NETWORKS 5220IP phone has ten fixed-function keys

(SUPERKEY, TRANS/CONF, REDIAL, MESSAGE, HOLD, CANCEL,

SPEAKER, MICROPHONE, , ), three softkeys, and 14 personal keys

with built-in status indicators. The personal key on the bottom right is

always your Prime Line; the remaining personal keys can be programmed

as:

zFeature keys (for example, Swap). You can program feature keys from

your phone or using the Desktop Tool. Your administrator can also

program feature keys.

zSpeed Call keys. You can program speed call keys from your phone, or

using the Desktop Tool.

zLine Appearances. Only the administrator can program line appearances.

Note: For more information on the Desktop Tool, talk to your system

administrator.

Your phone also features display-assisted selection of features, on-hook

dialing, and a large Message Indicator.

Note: When using the SuperKey, press Cancel to back up one menu level.

-2-

1. Display

2. Message Waiting Indicator

3. Softkeys

4. Fixed-Function Keys

5. Volume Control

6. Programmable Feature Keys

-3-

IMPORTANT NOTE FOR HEADSET USERS:

Mitel Networks Headsets with Feature Control Switch must be installed in the

dedicated headset jack (the jack nearest the front of the set). Installation

will disable your handset microphone. Disconnecting the headset at the jack

or at the quick-disconnect plug restores handset operation.

Telephone status indicators

Using the 5220 IP Phone in Remote Mode

Remote Mode allows the 5220 IP Phone to be used in the home or in other

locations away from the office. For information on how to program the 5220

IP Phone for remote operation, refer to the Remote IP Phones Guide

available at www.mitel.com

About Feature Access Codes

Use of some features requires dialing access codes. The codes are flexible

and may be different than those in this guide. Ask your Administrator for a

list of codes you should use.

For Users on Resilient 3300 ICP Systems

If durin

a call, you hear two beeps repeated every 20 seconds it means that

your phone is switching to a secondary 3300 ICP system. The call continues

and there is a change in the operation of some keys and features on your

phone. Normal operation resumes when your phone switches back to the

primary system. If your phone is idle and switched to the secondary system,

you'll see a flashin

rectan

le on the display. The rectan

le remains until the

switch to the primary system is complete.

When line is the indicator is

Idle Off

Busy On

Ringing Flashing slowly

On hold at your phone Flashing rapidly

On hold at another phone

Flashing slow on/fast off

-4-

TIPS FOR YOUR COMFORT AND SAFETY

Don't cradle the handset!

Prolon

ed use of the handset can lead to neck, shoulder, or back discomfort,

especially if you cradle the handset between your ear and shoulder. If you

use your phone a lot, you may find it more comfortable to use a headset.

See the section on headset usage elsewhere in this guide for more

information.

Protect your hearing

Your phone has a control for ad

ustin

the volume of the handset receiver or

headset. Because continuous exposure to loud sounds can contribute to

hearing loss, keep the volume at a moderate level.

Adjusting the viewing angle

The stand built into your phone tilts to give you a better view of the keys.

To tilt your phone for better viewing:

1. Press the release tabs on thes sides of the stand.

2. Hinge the two front hooks and snap the two back hooks of the stand into

either the upper or lower notches on the back of the phone.

-5-

CUSTOMIZING YOUR PHONE

Ringer Control

To adjust the Ringer Volume while the phone is ringing:

zPress , .

To adjust the Ringer Pitch while the phone is idle:

1. Press SUPERKEY.

2. Press the No softkey until "Ringer Adjust?" appears.

3. Press the Yes softkey.

4. Press the Yes softkey.

5. Press , .

6. Press SUPERKEY.

Handset Receiver Volume Control

To adjust the Handset Receiver Volume when you are using the

handset:

zPress , .

Speaker Volume Control

To adjust the Speaker Volume when making an on-hook call or when

listening to background music:

zPress , .

Display Contrast Control

To adjust the Display Contrast while your phone is idle:

z,.

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