Warranty information:
\terka\r sf.ndr hehind ils products..All ()ur transportrrc beoetlt from tl2 \cir limitcd
wrrrantl.
The COMPANY warralrts that the frame will be free Aom defects ifl the materials ard
workmanship for a period of2 years.
The COMPANY wanants that the motor and battery psck will be free from defects in the
materials and workmanship for a period of 1 year*.
The COMPANY warrants that the electricrl components including the controller and
charger will be free ftom defects in the materials and workmanship for a pedod of 6 months.
Before shipping, we conduct spot checks on our transporterc to validate overall quality and
condition ofelecrical components including motor and battery pack. These checked units have
their battery tesred and fully charged before shipping.
The lithium ion technology we use is intended to last for several years while being charged and
discharged many times. However, the battery's life span will depend on your care ofthe battery.
Ifthe PRODUCT proves defective AND a claim is filled during the wa{anty period, the
COMPAIIY at its optior! will:
Repair the PRODUCT by means oftelephone support, email support, or by providing the
necessary parts at no charge.
*Wananty on battery will be limited to 6 months if it is determined that our guidelines for proper
battery care have not been followed-
The following are not covered by the warranty:
o Wear and tear on frame, g p tape, leverc, tubes, tires, brake discs, brake pads, cables.
derailleur, seats, plastic fairings and any other component which wears out naturally
during usage.
. Minor scratches and stress marks that may occur during shipping and handling.
. Water damage caused by exposing sensitive electrical pats to water such as washing
transporler with hose or prcssure washer.
. Accidents. misuse, abuse. overloading, human enors or lack ofmaintenance.
. Acts-of-god such as fire, flood, earthquake, freezing, etc
