Merkava stands behild its products. All our transporters beDefit from a 2 year limited
warranty.
The COMPANY wanants that the frqme will be Aee from defects in the materials and
workmanship for a period of 2 years.
The COMPAITIY warrants that the motor and battery pack will be free from defects in the
materials and workmanship for a period of I yeaf .
The COMPANY warrants that the electrical components itrcluding the contioller and
charger will be free from defects in the materials and workmanship for a period of6 months.
Before shipping, we conduct spot checks on our transporters to validate overall quality and
condition ofelectrical components including motor and battery pack. These checked units have
their battery tested and fully charged before shipping.
The lithium ion technology we use is intended to last for several years while being charged and
discharged many rimes. However, the battery's life span will depend on your care ofthe baftery.
tfthe PRODUCT proves defective AND a claim is filled during the wananty peiod, the
COMPANY at its option, will:
Repair the PRODUCT by means oftelephone support, email suppo4 or by providing the
necessary parts at no charge.
Warranty claims must be filed with Merkava by email: info,'a!19!kqq4q
*Warranty on baftery will be limited to 6 months ifit is determined that our guidelines for proper
harerv care have nnt heen lollowcd
The following are oot covercd by the werraoty:
. Wear and tear on frame, grip tape, levers, tubes, tires, brake discs, brake pads, cables,
seats, plastic faidngs and any other componcnt which wears out natumlly dLring usage.
. Minor scratches and stress marks that may occur during shipping and handling.
. Water damage caused by exposing sensitive elecaical parts to water such as washing
transporter with hose or pressure washer.
. Accidents, misuse, abuse, human erro$ or lack of maintenance.
. Acts-of-god such as fire, flood, earthquake, fteezing, etc
