Media5 Mediatrix Sentinel Manual
Hardware Installation Guide - Mediatrix Sentinel
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Table of Contents
Copyright Notice........................................................................................................ 4
Mediatrix Sentinel......................................................................................................5
Safety Recommendations and Information.......................................................... 6
Danger, Warning, Caution, Note Definitions.................................................................................................... 6
Electrical Safety Guidelines...................................................................................................................................6
General Safety Practices.........................................................................................................................................7
Electrostatic Discharge Prevention...................................................................................................................... 8
Translated Warning Definition.............................................................................................................................8
Requirements.............................................................................................................10
Location Requirements........................................................................................................................................ 10
Wiring Guidelines.................................................................................................................................................10
Mediatrix Sentinel Characteristics..................................................................................................................... 10
Getting Started..........................................................................................................12
Installation Check List......................................................................................................................................... 12
Package Check List...............................................................................................................................................12
Cleaning Instructions........................................................................................................................................... 13
Mounting Tools and Equipment........................................................................................................................13
Connectors and Indicators.................................................................................................................................. 13
Installing a Mediatrix Unit.................................................................................... 17
Installing the Unit on a Flat Surface................................................................................................................. 18
Using the Mediatrix Unit on the Edge..............................................................................................................18
Using the Mediatrix Unit in the LAN without a DHCP................................................................................19
Using the Mediatrix unit in the LAN with a DHCP...................................................................................... 19
Verifying the Installation.....................................................................................................................................20
Table of Contents
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Cables..........................................................................................................................21
Gigabit Ethernet Connection (RJ-45)................................................................................................................. 21
PRI Connection (RJ-45)........................................................................................................................................ 22
BRI S/T Connection (RJ-45)................................................................................................................................ 22
FXS and FXO Connections (RJ-11).....................................................................................................................23
Cards............................................................................................................................24
Installing/Removing a Telephony Card...........................................................................................................24
Troubleshooting........................................................................................................26
Locating the Product Serial Number.................................................................................................................26
Troubleshooting.....................................................................................................................................................26
LED Patterns..........................................................................................................................................................27
RESET/DEFAULT Button................................................................................................................................... 27
Partial Reset........................................................................................................................................................... 28
Performing a Partial Reset...................................................................................................................... 29
Factory Reset..........................................................................................................................................................30
Performing a Factory Reset.....................................................................................................................30
Disabling the Rescue Interface............................................................................................................... 31
Standards Compliance and Disclaimers..............................................................32
Supported Standards............................................................................................................................................32
Disclaimers............................................................................................................................................................. 33
Hardware Installation Guide - Mediatrix Sentinel
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Copyright Notice
Copyright © 2015 Media5 Corporation.
This document contains information that is confidential and proprietary to Media5 Corporation.
Media5 Corporation reserves all rights to this document as well as to the Intellectual Property of the
document and the technology and know-how that it includes and represents.
This publication cannot be reproduced, neither in whole nor in part, in any form whatsoever, without written
prior approval by Media5 Corporation.
Media5 Corporation reserves the right to revise this publication and make changes at any time and without
the obligation to notify any person and/or entity of such revisions and/or changes.
Mediatrix Sentinel
Copyright © 2015 5
Mediatrix Sentinel
Sentinel bundles the capabilities of a Session Border Controller and a Media Gateway. Robust and field -
upgradable, this multi-service business platform is designed for medium and large enterprises. Sentinel is
ideally targeted for applications ranging from 30 to 600 simultaneous sessions. Sentinel delivers a flexible
architecture designed to address a variety of applications including security, demarcation point, SIP
normalisation and survivability.
Module Interfaces
Base Unit • 1 WAN + 4 LAN Gigabit Ethernet
• 8 slots for telephony cards
• 3 SBC session licenses
Telephony Cards (optional) • PRI Port card (004-00096-00)
• 4 x FXS Ports card (004-00085-00)
• 4 x FXO Ports card (004-00087-00)
• DSP card (needed when using FXS, FXO or BRI)
• 2 x BRI card (available soon)
SBC Licenses • Individual sessions
• 10 session package
• 100 session package
• Transcoding (available soon)
• Voice Recording (available soon)
• WebRTC gateway (available soon)
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Safety Recommendations and Information
Danger, Warning, Caution, Note Definitions
Danger: Indicates a hazardous situation which, if not avoided, will result in death or serious injury.
Warning: Indicates a hazardous situation which, if not avoided, could result in death or serious
injury.
Caution: Indicates a hazardous situation which, if not avoided, could result in minor or moderate
injury or damage to property or equipment.
Indicates important information not related to personal injury.
Electrical Safety Guidelines
Danger: Do not work on the Mediatrix unit, connect or disconnect its cables during periods of
lightning.
Danger: Avoid using a telephone (other than a cordless type) during an electrical storm. There may
be a remote risk of electric shock from lightning.
Warning: The earth ground cable should be the same size (18 AWG minimum) as the earth cable
of the provided power cord. Otherwise, make sure the earth ground cable meets the standards
and requirements of your local electrical code. The type of the cable is likely to have VW-1 or RT1
markings on the cable.
Warning: The earth ground cable must be firmly and securely connected to the grounding screw on
the back of the Mediatrix unit and an appropriate grounding point in your site: the earth ground cable
must remain tightly secured at all times during service and installation.
Warning: Disconnect all interface cables (including PRI, BRI, FXS and FXO) as well as all power
sources connected to the Mediatrix unit before servicing the unit.
Warning: Disconnect all interface cables (including PRI, BRI, FXS and FXO) before unplugging any
power sources from the Mediatrix unit.
Warning: The telecommunication lines must be disconnected before unplugging the main power
cords.
Warning: This equipment must be installed and maintained by service personnel. Incorrectly
connecting this equipment to a general-purpose outlet could be hazardous.
Warning: This product relies on the building's installation for short-circuit (overcurrent) protection.
Ensure that a fuse or circuit breaker no larger than 120 VAC, 15A U.S. (240 VAC, 10A international) is
used on the phase conductors (all current-carrying conductors).
Warning: The unit must be grounded at all times when connecting/disconnecting cables.
Warning: The unit must be grounded at all times when in use.
Warning: The earth ground connection between the grounding screw on the back of the Mediatrix
unit and an appropriate grounding point in your site must always be made first and disconnected last.
Safety Recommendations and Information
Copyright © 2015 7
Warning: Disconnect all cables before servicing the Mediatrix unit.
Warning: Do not connect the ETH2, ETH1, and FXS connectors directly to the Public Switched
Telephone Network (PSTN), to an off premise application, an out of plant application, any exposed
plant application, or to any equipment other than the intended application, connection may result in
a safety hazard, and/or defective operation and/or equipment damage. Exposed plant means where
any portion of the circuit is subject to accidental contact with electric lighting or power conductors
operating at a voltage exceeding 300V between conductors or is subject to lightning strikes.
Warning: The Mediatrix Sentinel must be installed on a circuit equipped with a breaker so that you
can easily power the unit off if required.
Warning: Hazardous network voltages may be present in PRI and FXO cables. Always disconnect the
cables from the Mediatrix unit first to avoid possible electric shock. Network hazardous voltages may
be present on the device in the area of the PRI and FXO port, even when power is turned OFF.
Warning: Adequate earth ground connection of the Mediatrix unit is mandatory to avoid any damage
or injuries.
Warning: Hazardous network voltages might be present in WAN, LAN, Sync and telephony cards
connectors regardless of whether power to the device is OFF or ON. Use caution when working near
these connectors to avoid electric shock
Warning: The socket outlet, if used, shall be located near the equipment and shall be easily accessible
by the user. The AC adaptor inlet is considered as a disconnection device. The device must be readily
operational.
Caution: To reduce the risk of fire, use only No. 26 AWG or larger telecommunication line cords.
Caution: The unit must be installed on a circuit equipped with a breaker so that you can easily power
the unit OFF.
Caution: The RJ-11 cable should comply with UL 1863 and CSA C22.2 No 233 standards.
General Safety Practices
Warning: Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or laundry tub, in a wet basement or near a swimming pool.
Warning: Do not expose the unit to rain or moisture to avoid any shock hazard.
Warning: Do not use the telephone to report a gas leak in the vicinity of the leak.
Warning: Do not get this product wet or pour liquids into it.
Warning: Ultimate disposal of this product should be handled according to all national laws and
regulations.
• Keep your Mediatrix unit clear and dust-free during and after installation.
• Locate the emergency power-off switch for the room in which you are working. Then, if an electrical
accident occurs, you can act quickly to turn off the power.
• Do not work alone if potentially hazardous conditions exist.
• Never assume that power is disconnected from a circuit. Always check.
• Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
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• Do not open or disassemble this product.
• Do not perform any action that creates a potential hazard to people or makes the equipment unsafe.
• The unit should be located at 20 cm from your monitor, computer casing or other peripheral including
speakers.
• When the unit is brought from a cold to a warm environment, condensation, that might be harmful to the
unit, may occur. If this is the case, wait one hour before powering the unit.
Electrostatic Discharge Prevention
• When working on a Mediatrix unit, always wear an ESD wrist strap, ensuring that it makes a good contact
with your bare skin.
• Attach the ESD wrist strap end to an earth ground i.e. the grounding screw on the back of the Mediatrix
unit or on an unpainted bare metal spot of a grounded equipment rack.
• Always ensure proper connection between the grounding screw on the back of the Mediatrix unit and an
appropriate grounding point in your site to safely channel unwanted ESD to earth ground.
Translated Warning Definition
Warning: Means danger. You are in a situation that could cause bodily injury. Before you work on
anu equipment, you must be aware of the hazards involved with electrical circuitry and familiar with
standard practices for preventing accidents.
Waarschuwing: Dit waarschuwingssymbool betekent gevaar. U overtreat in een situatie die
lichamelijk letsel kan veroorzaken. Voordat u aan enige apparatuur gaat werken, dient u zich bewust
te zijn van de bij elektrische schakelingen betrokken risico's en dient u op de hoogte te zijn van
standaard maatregelen om ongelukken te voorkomen.
Varoitus: Tämä varoitusmerkki merkitsee vaaraa. Olet tilanteessa, joka voi johtaa ruumiinvammaan.
Ennen kuin työskentelet minkään laitteiston parissa, ota selvää sähkökytkentöihin liittyvistä vaaroista
ja tavanomaisista onnettomuuksien ehkäisykeinoista.
Attention: Ce symbole d'avertissement indique un danger. Vous vous trouvez dans une situation
pouvant causer des blessures ou des dommages corporels. Avant de travailler sur un équipement,
soyez conscient des dangers posés par les circuits électriques et familiarisez-vous avec les procédures
couramment utilisées pour éviter les accidents.
Warnung: Dieses Warnsymbol bedeutet Gefahr. Sie befinden sich in einer Situation, die zu einer
Körperverletzung führen könnte. Bevor Sie mit der Arbeit an irgendeinem Gerät beginnen, seien
Sie sich der mit elektrischen Stromkreisen verbundenen Gefahren und der Standardpraktiken zur
Vermeidung von Unfällen bewußt.
Avvertenza: Questo simbolo di avvertenza indica un pericolo. La situazione potrebbe causare
infortuni alle persone. Prima di lavorare su qualsiasi apparecchiatura, occorre conoscere i pericoli
relativi ai circuiti elettrici ed essere al corrente delle pratiche standard per la prevenzione di incidenti.
Advarsel: Dette varselsymbolet betyr fare. Du befinner deg i en situasjon som kan føre til
personskade. Før du utfører arbeid på utstyr, må du vare oppmerksom på de faremomentene som
elektriske kretser innebærer, samt gjøre deg kjent med vanlig praksis når det gjelder å unngå ulykker
Aviso: Este símbolo de aviso indica perigo. Encontra-se numa situação que lhe poderá causar danos
físicos. Antes de começar a trabalhar com qualquer equipamento, familiarize-se com os perigos
Safety Recommendations and Information
Copyright © 2015 9
relacionados com circuitos eléctricos, e com quaisquer práticas comuns que possam prevenir possíveis
acidentes.
¡Advertencia!: Este símbolo de aviso significa peligro. Existe riesgo para su integridad física. Antes de
manipular cualquier equipo, considerar los riesgos que entraña la corriente eléctrica y familiarizarse
con los procedimientos estándar de prevención de accidentes.
Varning: Denna varningssymbol signalerar fara. Du befinner dig i en situation som kan leda till
personskada. Innan du utför arbete på någon utrustning måste du vara medveten om farorna med
elkretsar och känna till vanligt förfarande för att förebygga skador.
Hardware Installation Guide - Mediatrix Sentinel
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Requirements
Location Requirements
To avoid premature aging of the unit, insure user security and facilitate access, upgrades and maintenance,
the following guidelines must be followed.
• Install the Mediatrix unit:
— on a standard 48.26 cm (19 in.) equipment rack.
— on a flat surface (desk, table, etc.).
• Install the Mediatrix unit in a well-ventilated location where it will not be exposed to high temperatures or
humidity.
— Operating temperature: 0ºC to 40ºC.
— Humidity lower that 85% and non-condensing.
• Do not install the Mediatrix unit in a location exposed to direct sunlight or near stoves or radiators.
Excessive heat could damage the internal components.
• Unit should be positioned to be accessible for future upgrade, maintenance and troubleshooting and
where cables can be easily connected.
• Maintain a minimum of 25 mm (1 in.) clearance around the unit.
• Keep airflow around and through the vents of the unit clear of any obstruction.
• Do not put books or paper on the unit.
Wiring Guidelines
These guidelines apply for any cable, supplied or not, used with a Mediatrix unit.
• Always use straight through cables.
• Cables must not pull or create a lateral stress on the connectors, i.e. they must be long enough.
• Cables must be installed in such a way not to present a trip hazard to personnel working in the vicinity of
the equipment.
• Keep cables away from:
— Sources of electrical noise such as radios, transmitters, and broadband amplifiers
— Power lines
— Fluorescent lighting fixtures
— Liquids or moisture
— Heat sources
Mediatrix Sentinel Characteristics
Parameter Description
Dimensions • Height: 4.4 cm (1.75 in)
• Width: 48.3 cm (19 in)
• Depth: 36.5 cm (14.4 in)
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