Maxtor Personal Storage 3100 Manual de usuario

Personal Storage 3100 Installation Guide

www.maxsupportPS3100.com

Pre-Installation:

Thank You

Thank you for selecting a Maxtor Personal Storage product. Please

follow these instructions to take full advantage of its features.

Handling Precautions

If these handling precautions are not followed, damage to the Personal

Storage product may result-which may void your product warranty.

Please see the warranty section for additional information.

•DO NOT open the product.

Opening the product will void

the warranty

DO NOT bu•mp, jar, drop, or

move this device while in

operation as it may result in

loss of data

DO NOT•stack the Personal

Storage 3100

DO NOT•set or operate the

Personal Storage 3100 on its

side

DO•NOT disconnect any

cables while copying files

without properly unplugging or

dismounting the device via

your operating system - as this

can result in data loss and

possible damage to the internal

hard drive

DO NOT•send any liquids or

drinks on the product - as they

will damage the internal

electronics

Hardware and Operating System Requirements for

Windows PC

•Pentium II-class equivalent processor or later

•Windows 98SE, Me, 2000 or XP

•64MB RAM or more as required by operating system

•Internet connection (for Windows 98SE)

NOTE: Macintosh Systems are NOT supported with this product.

Kit Components

The Maxtor Personal Storage 3100 comes complete with

components shown here. Please familiarize yourself with each of

these items prior to installation.

•Personal Storage 3100

•Power Adapter

•USB Interface Cable

•Maxtor Limited Warranty

USB Backward Compatibility

The Maxtor Personal Storage 3100 is backward compatible and

can be used with current computer systems with built in USB 1.1

ports. If your computer does not have USB 2.0 support built in, a

USB 2.0 PCI adapter card is required to achieve the USB 2.0 data

transfer rates.

Personal Storage 3100 Installation Guide

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Windows PC Software Setup:

Windows Millennium/2000/XP

Maxtor has completely prepared your new personal storage 3100

with one large FAT32 partition. After you connect the drive to your

computer (see Part 3 Hardware - Installation for more

information), Windows will detect the "USB Mass Storage Device"

and install the drivers for it. Allow up to two minutes for your

computer to recognize the drive. Restart your system. Your drive

is now ready to use.

Windows 98SE

Additional drivers are required to use the Maxtor Personal Storage

3100 with Windows 98SE. These drivers can be downloaded from:

www.maxsupportPS3100.com

NOTE: The software drivers MUST be installed prior to connecting

the Personal Storage 3100 to your Windows PC.

File Name: PS3100_98SE_Drivers.exe

File Download Size: 1.61 MB

File Version: 1.0

Compatible Operating Systems: Windows 98

Click on the link for "Download Personal Storage 3100/Win98SE

Driver".

Please follow these steps for proper installation:

1. Download and extract PS3100_98SE_Drivers.exe to the

computer to which you connect the Personal Storage to. Maxtor

suggests that you extract the file to the C:\> drive.

2. Browse to the C:\PS3100_98SE_Drivers folder and double-click

on the 3100_98SE_Drivers file. This will launch the InstallShield

Wizard.

3. At the Welcome Screen, click Next

4. Review and accept the terms of the License Agreement and

click Next.

5. At this point, the drivers will install for the Personal Storage

3100. When prompted, click Finish.

6. Close all windows and shutdown your PC

7. Connect the Personal Storage 3100 to your PC and reboot.

Hardware – Installation:

Personal Storage 3100 Installation

To connect your new Maxtor personal storage 3100 to your

computer, please follow these simple steps. If these steps are not

performed in order, the Personal Storage 3100 may not function

properly.

Powered Cord Connections

1. Ensure that your computer is turned on and is running one of

the required operating systems.

Plug the one-pin male connecto2. r into the back of the Personal

Storage 3100’s DC power-in connector.

3. Connect the female end of the power cord into the power

adapter.

4. Plug the male connector from the power adapter into your

power source.

Figure 1 - Connecting the Power

Personal Storage 3100 Installation Guide

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USB Data Cable Connections

1. Plug the larger end of the USB cable into available USB port on

your computer.

2. Plug the smaller end of the USB cable into the USB connection

on the Maxtor Personal Storage 3100.

Figure 2 - Connecting USB Data Cable Connections

Disconnecting the Personal Storage 3100

1. Right-click on the Windows Unplug or Eject Hardware icon in

your System Tray located at the bottom right order of your

screen

2. Unplug the male connector from the power cord in your

electrical wall outlet

3. Unplug the smaller end of the USB cable in the USB connection

of the Personal Storage 3100

Reconnecting the Personal Storage 3100

1. Plug the male connector from the power cord into your electrical

wall outlet.

2. Plug in the smaller end of the USB cable into the USB

connection on the Personal Storage 3100.

Formatting Your Drive

Optional for Windows 98SE/2000/Me/XP

Your Maxtor Personal Storage 3100 drive was formatted at the

factory with the Windows FAT32 file system. The FAT32 file system

limits any file to a maximum size of 4GB. If you are running

Windows 98SE or Me, consider upgrading to Windows 2000 or XP

to take advantage of the NTFS file system.

If you are running either the Windows 2000 or XP operating

system, consider reformatting your drive to the NTFS file system.

The NTFS file system provides several advantages, including

support for very large files. See “Formatting Your Drive with NTFS”.

Your new drive will display a drive capacity that is slightly less than

the capacity stated on the box. This is normal. For a complete

explanation, see “General Troubleshooting & FAQs” for more

information.

Formatting Your Drive with NTFS

This section describes how to format your drive with the NTFS file

system for Windows 2000 or XP. Please note that formatting the

drive destroys all data contained on that drive. Make a backup copy

of all your data before formatting your drive.

To format the drive for NTFS

1. Select Start →Settings →Control Panel.

2. Double-click Administrative Tools.

3. Double-click Computer Management.

4. Double-click Disk Management (located under the Storage

icon).

Personal Storage 3100 Installation Guide

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5. To format into two or more logical partitions, use the partitioning

feature in the Disk Management utility. For more information,

press F1 to access Help and enter partition in the keyword field.

6. Right-click on the icon for your new drive in the window that

appears. FAT32 should be listed in the column labeled File

System.

7. Select Format from the menu.

8. Select NTFS in the File System field. Click OK when you are

ready to format your drive. Formatting time varies based on your

system speed, the interface used, and the drive’s capacity.

Troubleshooting & FAQs

1. The Personal Storage 3100 does not appear on my system.

a. Is the drive running?

Make sure all power connectors on the drive and power

adapter are securely plugged in. If the drive is plugged into a

power strip, try plugging it directly into the wall outlet.

Is the USB cables connected properly?b.

Verify that the cables are connected according to the

installation instructions in “Step 3 Hardware Installation –

Power Cord Connections”.

Have you tried cycling the power for the drivec. ?

•While your computer is running, unplug the USB cable

from the drive, and then unplug the drive’s power cord.

Wait ten seconds; plug the power cable back into the•

drive.

•Wait another ten seconds, plug the USB cable in. See if

the drive appears on your system.

Is your USB interface card recognized and working prd. operly

in the Device Manager? To open the Device Manager:

•Select →Start →Settings →Control Panel.

•Double-click the System icon. The System Properties

dialog box appears.

98SE and Me: Select the Device Manager tab.

2000 or XP: Select the Hardware tab and then click

Device Manager.

•Double-click the entry for the Universal Serial Bus

Controller.

e. If using Windows 2000/XP: Have you installed the latest

Microsoft Service Pack? The most current Service Pack(s)

contain drivers that assist with the recognition of USB

devices. Go to www.microsoft.com for more information.

f. Have you run Diagnostic Utilities for the Personal Storage

3100?

File Name: PS3100_DIAG.EXE

File Download Size: 500 KB

File Version: 1.0

Compatible Operating Systems: Windows 98SE, Me, 2000

and XP

Click on the link for "Download Personal Storage 3100

Diagnostic Utility".

1. Download and extract PS3100_DIAG.EXE to the

computer to which you connect the Personal Storage to.

Maxtor suggests that you extract the file to the C:\> drive.

2. Browse to the C:\PS3100_Diag folder and double-click

on the 3100_diagnostic.exe file.

3. This will launch the Maxtor Diagnostics Tool for the

Personal Storage 3100.

Personal Storage 3100 Installation Guide

www.maxsupportPS3100.com

4. Click on the Short Test button to perform the diagnostic

test on the drive. Test time(s) may vary.

5. When finished click Exit. If the word, Pass is displayed,

the drive is functional and no defects were found; if an

error code is generated, please contact Maxtor for further

assistance.

2. My computer shows less drive capacity than on the box

label.

Hard drive capacity is defined in terms of decimal (base 10)

capacity. In decimal notation, one megabyte (MB) is equal to

one million bytes and one gigabyte (GB) is equal to one billion

bytes. We are most accustomed to the decimal system in

everyday life. However, computers use the binary (base 2)

numbering system. In the binary numbering system, one

megabyte is equal to 1,048,576 bytes, and one gigabyte is

equal to 1,073,741,824 bytes. Windows uses the binary

numbering system. When you use your system to check your

drive’s capacity, multiply the value shown (displayed in base 2

megabytes) by 1,048,576 to determine the decimal equivalent

for the hard drive's capacity.

3. My applications run slowly using the USB 1.1 interface.

When you connect the drive to your system using the USB 1.1

interface, the data transfer rate is approximately 1 MB per

second. Maxtor does not recommend installing applications on a

drive using the USB 1.1 interface. You can however use your

drive to store the data for many applications over a USB 1.1

interface.

4. I get a message stating that I have a high-speed device

connected to a low-speed port in Windows XP.

This is normal. Windows XP is letting you know that you have

connected your USB 2.0 drive to a USB 1.1 port and you will not

have the high-speed capabilities that you would have with a

USB 2.0 port.

5. I’m having data transfer performance problems with my

USB 2.0 adapter card.

Maxtor drives will run as fast as the host adapter card will allow

(up to the maximum burst rate of 480 Mb per second). If you are

having performance issues, make sure the card’s drivers are the

most current available and that they are installed properly.

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