MadgeTech RFC1000 Manual de usuario

RFC1000 Cloud Relay

MadgeTech Cloud Services

Data Logger Hub

PRODUCT

USER GUIDE

TABLE OF CONTENTS

2Product Overview

2Getting Started

3Setting Up the RFC1000 Cloud Relay within

MadgeTech Cloud Services

3Mounting Instructions

4Channel Programming

5Troubleshooting

6Compliance Information

7Need Help?

To view the full MadgeTech product line, visit our

website at madgetech.com.

Product User Guide | 2

RFC1000 Cloud Relay

PRODUCT USER GUIDE

Product Overview

The RFC1000 Cloud Relay is a data logging hub that

connects via Ethernet to your internet service and

transmits data directly to the MadgeTech Cloud Services

platform. This allows users to remotely monitor and

manage groups of data loggers throughout a large facility

or multiple locations without the need of a central PC.

System Requirements

• Internet Access (Ethernet connection)

• MadgeTech Cloud Services account

• Access to an electrical outlet

• MadgeTech wireless data loggers (sold separately)

Operating Environment

The RFC1000 Cloud Relay is rated for use in an environment

with temperatures from -20 °C to +85 °C (-4 °F to +185 °F)

and a humidity range of 0 %RH to 95 %RH non-condensing.

The RFC1000 Cloud Relay is rated IP40 and is protected

against solids that are greater than 1 mm in size. This device

is not water resistant.

LED Indicators

• Cloud: Indicates connection with the MadgeTech

Cloud Server

• Com: Troubleshooting indicator

• Power: Indicates that the device has power

• Data: Blinks when communicating with other

MadgeTech devices

Wireless Transmission

The RFC1000 Cloud Relay can connect to a maximum of

64 data loggers. The RFC1000 Cloud Relay transmits on a

frequency of 2.405 GHz - 2.475 GHz.

Transmission distance to data logger:

• Unobstructed line-of-sight (outdoors): Up to 2,000 feet

maximum

• Typical urban environment (indoors): Up to 500 feet

maximum

Transmission distance to other RFC1000 wireless

transceiver:

• Unobstructed line-of-sight (outdoors): Up to 4,000 feet

maximum

• Typical urban environment (indoors): Up to 1,000 feet

maximum

Extending Wireless Transmission Distance

Additional RFC1000 wireless transceivers (sold separately)

can be used as repeaters to transmit over greater

distances. If transmitting over a distance greater than

500 feet indoors, 2,000 feet outdoors or there are walls,

obstacles or corners that need to be maneuvered around,

set up additional RFC1000’s as needed. Plug each one into

an electrical outlet in the desired locations.

Getting Started

Connecting the RFC1000 Cloud Relay

1. To power the device, connect the RFC1000 Cloud Relay

to an electrical outlet using the provided USB power

adapter.

2. Connect the RFC1000 Cloud Relay to an Ethernet jack

using the provided 6 foot Ethernet cable, or any other

standard Ethernet networking cable.

Product User Guide | 3

RFC1000 Cloud Relay

PRODUCT USER GUIDE

Setting Up the RFC1000 Cloud Relay

within MadgeTech Cloud Services

A MadgeTech Cloud Services account must be active to

use the RFC1000 Cloud Relay. Go to madgetech.com to

create an account.

Claiming an RFC1000 Cloud Relay

1. Log into the MadgeTech Cloud Services account by

going to madgetech.com.

2. Go to the menu and select Manage Relays.

3. Click the Claim a Relay button.

4. Insert the RFC1000 Cloud Relay Serial Number and

Claim Key, located on the side label on the device

enclosure.

5. It may take 1-2 minutes for the RFC1000 Cloud Relay to

sync to the MadgeTech Cloud Services account. Once

synced, the device will be shown in the My Relays list.

Claiming a Data Logger

1. Verify that the data loggers are in wireless transmission

mode.

2. Within MadgeTech Cloud Services account, go to the

menu and select Manage Relays.

3. Select an RFC1000 Cloud Relay listed under My Relays.

4. Any MadgeTech wireless data loggers on the same

network and within range will be listed under

Unclaimed Loggers.

5. Click the Claim button next to the data loggers you

would like to claim.

6. It may take 1-2 minutes for the wireless data logger to

sync. Once synced, the data logger will appear under

Loggers Claimed by this Relay.

Mounting Instructions

The RFC1000 Cloud Relay has a pivoting external antenna

to accommodate either tabletop or wall mounted

orientation. For best wireless performance, the RFC1000

Cloud Relay, RFC1000 wireless transceivers and the

MadgeTech data loggers should be mounted in the same

orientation. This usually means that the external antenna

will be pointing straight up.

Mounting Diagram

There are two holes in the back of the device to allow

screws to be used to wall mount.

For more detailed information, refer to the

MadgeTech Cloud Services Software Manual at

madgetech.com.

5.25 in

(133 mm)

Max Screw Head:

0.35 in (8.9 mm) dia.

Product User Guide | 4

RFC1000 Cloud Relay

PRODUCT USER GUIDE

Channel Programming

Different wireless channels may be used to create multiple

networks in one area, or to avoid wireless interference

from other devices. Any RFC1000 Cloud Relay, RFC1000

wireless transceiver or MadgeTech data logger on the

same network is required to use the same channel. If all of

the devices are not on the same channel, the devices will

not communicate with one another. The RFC1000 Cloud

Relay is programmed by default on channel 25.

CHANNEL NOTE: MadgeTech wireless data loggers and

wireless transceivers purchased prior to April 15, 2016

are programmed by default to channel 11. Please refer to

the Product User Guide provided with these devices for

instructions to change the channel selection if needed.

1b. DIP Switches1a. Wireless Transceiver

Configuring the Channel Settings of the

RFC1000 Cloud Relay

1. Unplug the RFC1000 Cloud Relay from the electrical

outlet and Ethernet cable.

2. Use a Phillips head screwdriver to unscrew the back of

the RFC1000 Cloud Relay enclosure.

3. With the inside of the RFC1000 Cloud Relay exposed,

locate the back of the wireless transceiver (diagram 1a).

4. Use a Phillips head screwdriver to unscrew the back of

the wireless transceiver.

5. Find the DIP switches located on the front of the PCB

circuit board (diagram 1b).

6. Change the DIP switches to match the desired channel

(diagram 1c). WARNING: Do not touch other sensitive

electronics.

7. Screw the wireless transceiver enclosure back together.

8. Screw the RFC1000 Cloud Relay enclosure back together.

9. Reconnect the RFC1000 Cloud Relay to the electrical

outlet and Ethernet cable.

Product User Guide | 5

RFC1000 Cloud Relay

PRODUCT USER GUIDE

Channel DIP Switch Orientation

The images below show the orientations available of the

switches for each channel.

1c.

CH 11

CH 19

CH 12

CH 20

CH 13

CH 21

CH 14

CH 22

CH 15

CH 23

CH 16

CH 24

CH 17 CH 18

CH 25

DEFAULT CHANNEL

CH 26

NOT SUPPORTED

Troubleshooting

Diagnose issues using the LED indicators

The LED’s on the front of the device can help to diagnose

any issues you may be experiencing while trying to

connect to the MadgeTech Cloud server.

Cloud LED

• Green (Solid): The RFC1000 Cloud Relay is

communicating to the MadgeTech Cloud server and is

claimed by an account. Fully functional.

• Green (Blinking): The RFC1000 Cloud Relay is

communicating to the MadgeTech Cloud server, but the

RFC1000 Cloud Relay is unclaimed by an account.

• Red: See Com LED for status.

Com LED

• Green (Blinking): Attempting to contact the MadgeTech

Cloud server.

• Green (Solid): Successful connection to the MadgeTech

Cloud server.

• Amber (Solid): Failure to connect because the

MadgeTech Cloud server has rejected the request.

• Red (Solid): Contact could not be made with the

MadgeTech Cloud server.

• No internet access.

• Internet access to the server is blocked.

Power LED

• Red: The RFC1000 Cloud Relay has power (plugged in to

electrical outlet).

Data LED

• Green: RFC1000 Cloud Relay is communicating with

MadgeTech data loggers.

Product User Guide | 6

RFC1000 Cloud Relay

PRODUCT USER GUIDE

Compliance Information

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may

not cause harmful interference, and (2) this device must accept any interference received, including interference that may

cause undesired operation.

To satisfy FCC RF Exposure requirements for mobile and base station transmission devices, a separation distance of 20 cm

or more should be maintained between the antenna of this device and persons during operation. To ensure compliance,

operation at closer than this distance is not recommended. The antenna(s) used for this transmitter must not be co-

located or operating in conjunction with any other antenna or transmitter.

This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two

conditions: (1) this device may not cause interference, and (2) this device must accept any interference, including

interference that may cause undesired operation of the device.

Le présent appareil est conforme aux CNR d’Industrie Canada applicables aux appareils radio exempts de licence.

L’exploitation est autorisée aux deux conditions suivantes: (1) l’appareil ne doit pas produire de brouillage, et (2)

l’utilisateur de l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en

compromettre le fonctionnement.

Under Industry Canada regulations, this radio transmitter may only operate using an antenna of a type and maximum

(or lesser) gain approved for the transmitter by Industry Canada.

To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the

equivalent isotropically radiated power (e.i.r.p.) is not more than that necessary for successful communication.

Conformément à la réglementation d’Industrie Canada, le présent émetteur radio peut fonctionner avec une antenne

d’un type et d’un gain maximal (ou inférieur) approuvé pour l’émetteur par Industrie Canada. Dans le but de réduire les

risques de brouillage radioélectrique à l’intention des autres utilisateurs, il faut choisir le type d’antenne et son gain de

sorte que la puissance isotrope rayonnée équivalente (p.i.r.e.) ne dépasse pas l’intensité nécessaire à l’établissement d’une

communication satisfaisante.

Countries approved for use, purchase and distribution:

USA, Canada, Chile, Colombia, Ecuador, Honduras, India, Malaysia, Mexico, Peru, Singapore, South Africa, Thailand,

Venezuela, Vietnam

PRODUCT USER GUIDE

RFC1000 Cloud Relay

DOC-1321036-00 | REV 3 2021.06.07

NEED HELP?

6 Warner Road, Warner, NH 03278

(603) 456-2011

info@madgetech.com

madgetech.com

Product Support & Troubleshooting:

• Refer to the Troubleshooting section of this document.

• Visit our Knowledge Base online at madgetech.com/resources.

• Contact our friendly Customer Support Team at (603) 456-2011 or support@madgetech.com.

MadgeTech 4 Software Support:

• Refer to the built-in help section of the MadgeTech 4 Software.

• Download the MadgeTech 4 Software Manual at madgetech.com.

• Contact our friendly Customer Support Team at (603) 456-2011 or support@madgetech.com.

MadgeTech Cloud Services Support:

• Download the MadgeTech Cloud Services Software Manual at madgetech.com.

• Contact our friendly Customer Support Team at (603) 456-2011 or support@madgetech.com.

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