After sale Service and Warranty
WARRANTY
If your product does not work properly because of a defect in materials or
workmanship, our Company (referred to as "the warrantor" ) will, for the length of
the period indicated as below, (Parts(2)Year, Labor(90) Days) which starts with
the date of original purchase ("Limited Warranty period"), at its option either(a)
repair your product with new or refurbished parts, or (b) replace it with a new of a
refurbished product. The decision to repair or replace will be made by the
warrantor.
During the "Labor" Limited Warranty period there will be no charge for labor.
During the "Parts" warranty period, there will be no charge for parts. You must
mail-in your product during the warranty period. This Limited Warranty is extended
only to the original purchaser and only covers product purchased as new. A
purchase receipt or other proof of original purchase date is required for Limited
Warranty service.
MAIL-IN SERVICE
When shipping the unit carefully pack and send it prepaid, adequately insured and
preferably in the original carton. Include a letter detailing the complaint and
provide a day time phone and/or email address where you can be reached.
LIMITED WARRANTY LIMITS AND EXCLUSIONS
(a)This Limited Warranty ONLY COVERS failures due to defects in materials or
workmanship, and DOES NOT COVER normal wear and tear or cosmetic damage.
The Limited Warranty ALSO DOES NOT COVER damages which occurred in
shipment, or failures which are caused by products not supplied by warrantor, or
failures which result from accidents, misuse, abuse, neglect, mishandling,
misapplication, alteration, faulty installation, set-up adjustments, misadjustment of
consumer controls, improper maintenance, power line surge, lightning damage,
modification, or service by anyone other than a Factory Service center or other
Authorized Server, or damage that is attributable to acts of God.
(b)THERE ARE NO EXPRESS WARRANTIES EXCEPT AS LISTED UNDER
"LIMITED WARRANTY COVERAGE". THE WARRANTOR IS NOT LIABLE FOR
INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM THE USE
OF THIS PRODUCT, OR ARISING OUT OF ANY BREACH OF THIS WARRNTY.
(As examples, this excludes damages for lost time, cost of having someone
remove or re-install an installed unit if applicable, travel to and from the service,
loss of or damage to media or images, data or other recorded content. The items
listed are not exclusive, but are for illustration only.)
(c)PARTS AND SERVICE, WHICH ARE NOT COVERED BY THIS LIMITED
WARRANTY, ARE YOUR RESPONSIBILITY.
5
Operating Instructions
