SeapiX –Operation Manual
SSD-C-1302 Ed. A –01/2020 4
Warranty
iXblue provides a standard warranty of two (2) years covering this product against any
defect in materials or manufacture. The warranty starts from the date of the product received
at the customer’s location. In the event that a defect in materials or manufacture becomes
obvious during the stipulated warranty period, iXblue will undertake, at its sole discretion,
either to repair the defective product, bearing the cost of all parts and labor, or to replace it
with an identical product.
In order to avail itself of this warranty, Customer must notify iXblue of the defect before
expiry of the warranty period and take all steps necessary to enable iXblue to proceed.
Customer shall be responsible for the packaging and the shipment of the defective product
to the repair center notified by iXblue, the cost of such shipment being borne by Customer.
iXblue agrees to bear the cost of return freight, based on CPT (Cost Paid To) Customer’s
airport location, import tax-free.
This warranty shall not be construed as covering defects, malfunctions or damages caused
by improper use or inadequate maintenance of the product. Under no circumstances shall
iXblue be due to provide repair or replacement under this warranty in order a) to repair
damage caused by work done by any person not representing iXblue for the installation,
repair or maintenance of the product ; b) to repair damage caused by improper use or
connection to incompatible equipment, and specifically, the opening of the housing of the
equipment under warranty shall cause the warranty to be automatically cancelled ; c) to
maintain any product that has been modified or integrated into a larger configuration, if such
modification or integration increases the duration or difficulty of the maintenance of said
product ; d) the operating defect is caused by an intervention or as a result of a modification
that was performed without iXblue prior consent ; e) the failure was caused by normal
deterioration (wear and tear) of the product, or by negligence or by improper care on the
part of the Customer.
This warranty covers the product hereunder and is provided by iXblue in place of all and
any other warranty whether expressed or implied. iXblue does not guarantee the suitability
of the product under warranty for sale or any specific use. iXblue’s liability is limited to the
repair or replacement of defective products, this being the sole remedy open to Customer
in the event the warranty becomes applicable. iXblue cannot be held liable for indirect,
special, subsequent or consequential damage, irrespective of whether iXblue has or has
not received prior notification of the risk of occurrence of such damage. The repair,
replacement or re-performance of parts of defective product shall not cause the warranty
period mentioned above to be extended, to the exception of the said replaced, repaired or
re-performed parts for which a 3 month warranty period is granted from shipment to the
Customer of the replaced or repaired product part.
