Iwatsu ICON Series Manual de usuario

Iwatsu Icon Series IX-5810 Digital Key Telephone

This guide describes basic and advanced features

and operations for your Iwatsu Icon Series IX-5810

Digital Telephone.

For more information, refer to your Iwatsu Owner’s

Manual or contact your authorized Iwatsu distributor.

Only Iwatsu qualified personnel are authorized to

install any component of an Iwatsu system. Should

you require service, please contact your authorized

Iwatsu distributor.

Self-Labeling Keys - The IX-5810 is equipped

with 10 self-labeling keys that support up to 20 system

features on two menu pages. Underlined keys have

an associated sub-menu.

Multipurpose Keys - These keys can

be programmed for specific functions,

including outside line access, individual extension

selection, and one-touch feature operation.

Key Lamps - These lamps light up or

flash when someone is using the line or

feature corresponding to that key. A green lamp indi-

cates that you are using that line/feature. A red lamp

indicates that someone else is using that line/feature.

INTRODUCTION

Page 1 Page 2

Intercom

Directory

Call Log

Call FWD

Conference

Voice Mail

Screen Call

Park

Page All

Redial

Display Chg

Repeat Dial

Music

TextMessage

Alarm Clock

Call Back

Save/Redial

Memory Dial

External Q

DSS 1234

7 FRI 12:06 PM

SCOTT P x2325

7 FRI 12:06 PM

SCOTT P x2325

SPEAKER

Key

10 Self-Labeling Keys

Indicator Lamp

Microphone

16 Multipurpose

Keys

24 keys w/ELK

Navigation/

Setup Keys

7-Line

24 Character

Display

Volume Control Keys

MUTE Key

TRANSFER Key

FEATURE Key

HOLD/DND Key

Speaker Ext or Sys Info

Date/Time

SPEAKER - This key allows you to dial

and receive outside or internal calls and talk

without lifting the receiver.

TRANSFER - This key allows you to transfer a

call from your phone to another extension.

FEATURE - This key is used to access additional

Iwatsu system features.

HOLD/DND (Hold/Do Not Disturb) - This key

is used to put a call on Hold or to set the Do Not

Disturb function and prevent any calls from getting

through or ringing at your extension.

Note: See Hold/Quick Forward on page 17.

Volume Control:

The -and +volume control keys are used to adjust

the Handset, Ringer, and Speaker volume levels

based on the state of the telephone.

• Receiver (Handset) Volume - When using the

Handset, the volume control key allows you to

adjust the handset volume to one of three levels.

• Ringer Volume - Pressing the ringer volume

control button allows you to adjust the ringer

volume to one of four levels.

• Speaker Volume - When using the Speaker, the

volume control allows you to adjust the speaker

volume to one of eleven levels.

MUTE - When talking using the handset,

pressing the Mute key mutes the handset

transmitter. If using the speakerphone, press-

ing the Mute key mutes the station microphone.

When using the headset jack or Bluetooth, the Mute

key mutes the transmitter on the headset.

LCD Backlight Duration - The LCD backlight

duration can be adjusted for each IX-5810 through

the ECS system. The LCD backlight duration can be

set to 30 seconds (default), 1, 3, 5, 10, 20, 30, 60,

90, or 120 minutes. (A telephone reset is required

after changing the backlight duration)

Intercom - The intercom system is the internal

network used to communicate between the tele-

phone extensions in your Iwatsu system. Pressing

the Intercom menu key connects you to an inter-

com line for conversation with other extensions.

Voice Mail - This key is used to access your

voice mailbox.

MUTE

TRANSFER FEATURE HOLD/DND

SPEAKER

911 Dialing

At default, your Iwatsu system is programmed to

automatically contact your local Public Safety An-

swering Point (PSAP) when 911 is dialed. Enhanced

911 Service ensures that when 911 is dialed from a

system extension, information that allows the PSAP

to identify the caller’s location in a building is sent to

the PSAP along with the call. Check with your sys-

tem installer or Authorized Iwatsu Distributor to make

sure your system is programmed for Enhanced 911

Service.

Last Number Redial

To automatically redial the last outside (external)

number you called:

• Press the Redial key.

Making an Intercom Call

• Press the SPEAKER key or lift the receiver and

wait for dial tone.

• Dial an extension number.

If you have a DSS (Direct Station Selection) button

assigned for the extension you are calling:

• Press the assigned extension button.

Making an Intercom Group Call

• Dial the Intercom Group access number when

you hear the intercom dial tone.

Making an Outgoing Call

• Press the SPEAKER key or lift the receiver.

• Press an outside line button. You will hear a dial

tone.

• Dial telephone number.

Make a dialing mistake?

Note: If you are pre-dialing a number and make a

mistake, you can use the FEATURE key to delete

digits

• Press the FLASH or outside line key to get new

dial tone.

• Dial again.

Picking Up a Call On Hold

• Press the key with either the green or the red

flashing lamp to pick up the call being held on that

line.

Placing a Call On Hold

When speaking on an outside line:

• Press the HOLD/DND key.

The active outside line key lamp flashes green on

your phone and red at other extensions.

If the call is not picked up, the call will ring again at

your phone.

BASIC FEATURES

Receiving a Call From Another Extension

When you hear the intercom call signal - either the

caller’s voice or intercom ringing tone:

• Pick up the receiver and the call is connected.

• Speak into the microphone without lifting the

receiver.

Receiving an Incoming Call

When your phone rings and lamp flashes:

• Press the SPEAKER key or lift the receiver to

connect the call.

If your phone does not connect you to the call

automatically

When your phone rings and lamp flashes:

• Lift the receiver.

• Press the button with the flashing lamp to

connect the call.

Save Dialed Number

While speaking on an outside line:

• Press the FEATURE key and dial +.

• Press the SAVE DIAL key (if assigned).

You will hear a confirmation tone that indicates the

phone number you just dialed has been saved.

To dial the saved number

• Lift the receiver.

• Press the FEATURE key and dial +.

• Press the SAVE DIAL key (if assigned).

• The saved number is automatically dialed.

Speaker Boost

To boost the speaker receive volume and toggle the

speakerphone between full and half-duplex:

• Lift the receiver.

• Press SPKR Boost.

• Press FEATURE and dial +(full-duplex).

• Press FEATURE and dial ++(half-duplex).

In the half-duplex mode the SPKR Boost key will

flash red. No LED in full-duplex mode.

Transferring a Call to Another Extension

When speaking on an outside line:

• Press the TRANSFER key. When you hear dial

tone.

• Dial an extension number.

• Press an extension key.

• Announce the call when the extension answers

and hang up or just hang up.

Self-Labeling Display

The Iwatsu Icon Series IX-5810 Digital Telephone is

equipped with 10 Self-Labeling keys that support up

to 20 system features. When a key is changed on

the key pattern of your phone, the label will change.

Underlined keys have an associated sub-menu.

IX-5810 Self-Labeling Display Navigation

To navigate the Self-Labeling display:

• Use the Next page and Previous page keys to

access page 1 and page 2 on the display.

• The Setup key is used to access the LCD Con-

trast, Bluetooth setup, and the TFD (Ticker Field

Display).

Self-Labeling Name Change

You can manually change the name of a key on the

display. This does not change the function of the

key, only how it appears on your display.

Note: If you change the label on a key and that key

is changed, the label you assigned to that key will

not change.

To change the name of a key on the display

• Press and hold (six seconds) the key that corre-

sponds to the label you want to change.

• When the Label Name Change screen appears,

use the dial pad and the navigation keys to enter

the new name for the key.

• Press Save to save your changes or Cancel to

exit the name change without saving.

SELF-LABELING DISPLAY

-,.,&,/,0

[space],@, 1

ABC

JKL

TUV

DEF

MNO

WXYZ

GHI

PQRS

[,],_,!,*(,),?,, ,#

a,b,c,2d,e,f,3

g,h,i,4j,k,l,5m,n,o,6

p,q,r,s,7t,u,v,8w,x,y,z,9

From the Setup Menu you can pair a Bluetooth

headset, change the LCD Contrast, and activate an

Iwatsu Ticker (TFD). The Setup menu can only be

accessed while the phone is in the idle mode.

Bluetooth

(Bluetooth QD ID: B012826)

From the Bluetooth menu, you can Discover (pair),

Connect, and Disconnect a Bluetooth headset.

Refer to page 22 for additional Bluetooth informa-

tion.

Note: Follow the Bluetooth manufacturers instruc-

tions to prepare your Bluetooth device for pairing.

Your Bluetooth device must be in the pairing mode

before beginning this procedure.

To Discover (Pair) a Bluetooth device

• Press the Setup Menu key.

• Press Bluetooth.

• If Bluetooth does not appear on your LCD,

you do not have an IX-58BTINF Bluetooth

module installed on your telephone.

• Press Discover.

• Searching will flash on your display.

• When the discovery process is complete, select

the key that corresponds to the name of the

Bluetooth device your are pairing.

• If Unknown appears on your display, continue

the pairing process. In most cases the device

will pair successfully.

• Enter the Bluetooth device’s Password and

press Enter. (Example password: 0000)

• When pairing is complete, press Exit. You will

see the Bluetooth icon on your display.

To Disconnect or Connect your Paired Blue-

tooth device

• Press the Setup Menu key.

• Press Bluetooth.

• Select Disconnect or Connect.

• Press Exit.

Setup Menu

Return a key label to its default name

If you have changed the name of the key and wish

to return the key name to its default setting:

• Press and hold (six seconds) the desired key

that corresponds to the label you want to return

to the default name.

• Do not enter a new name, press Save & Exit

without entering a new name.

• The default key label is now displayed.

SETUP MENU

Call Log

Your IX-5810 is programmed to capture, store, and

display telephone numbers and Caller ID informa-

tion for the last 10 Incoming and 10 Outgoing calls

with Caller ID, ANI, or DNIS information and time

and date stamp.

Note: ACD and ICM Voice Announce calls are not

stored in the Call Log.

View the Call Log

• Press the Call Log key to display the menu.

• Select an entry from the Call Log to view the

number, trunk, and date and time stamp.

Make a Call from the Call Log

• Press the Call Log key.

• Select an entry from the Call Log to view the

number, trunk, and date and time stamp.

• Press Dial to call the entry that you selected.

You can also delete the Call Log record by selecting

Delete.

LCD Contrast

Change the LCD contrast

• Press the Setup Menu key.

• Press LCD Contrast.

• Use the Left and Right arrow keys to decrease

or increase the display contrast.

Ticker Field Display (TFD)

A ticker URL must be programmed in the system

database to activate this feature.

To Activate the Ticker

• Press the Setup Menu key.

• Press Iwatsu Ticker (TFD).

• Select a ticker (TFD). Up to five data sources

can be programmed in the system database.

• Select the ticker scroll Speed:

• Slow

• Medium

• Fast

• Select the Line where the ticker will appear:

• First or Second line of the display.

• The ticker that you selected will display Acti-

vated.

To Deactivate the Ticker:

• Press the Setup Menu key.

• Press Iwatsu Ticker (TFD).

• Select the ticker that is Active (TFD 1-5). When

the Activated TFD is selected, the LCD will dis-

play Canceled.

DISPLAY MENU FEATURE OPERATION

Add Digits to a Call Log Entry

This feature is used to add digit(s) to a Call Log

entry before making a call.

• Press the Call Log key.

• Select the entry from the Call Log.

• Enter the digit(s) to be added to the entry (for

example you may need to add a to dial a long-

distance number).

• Press Dial to call the entry that you selected.

Note: Making a call from the Call Log requires a

Float or CO line key in the key pattern.

Call Forward

Program a Forward Destination

• Press the Call FWD key.

• Press Program.

• Select an item to program. You can select an

<EMPTY> entry or overwrite an existing entry.

• Enter the Call Type you wish to forward.

• CO & ICM (Outside/Intercom).

• CO Only (Outside).

• ICM Only (Intercom).

CO and ICM calls can be programmed to be

forwarded to different numbers. Only one profile

can be active at a time.

• Enter the Forward Mode

• Immediate

• Busy/No Answer

• No Answer

• External

• Press Enter.

For Immediate, Busy/No Answer, No Answer:

• Enter the Extension number where you want

your calls forwarded and press the key that

corresponds to the number you just entered.

• Using the dial pad, enter the Label (name)

you want to associate with this entry and

press Enter to continue. (Refer to page 5 for

data entry)

For External

Select the External Destination Type - Personal

Speed Dial Bin or External Number:

• Personal Speed Dial Bin - If you have

personal speed dial numbers programmed,

you can select one of those entries.

• External Number - Enter an external number

where you want your calls forwarded and

press the corresponding menu key.

Note: The external number is stored in

Personal Speed Dial Bin 99.

• Enter a label for the number you just entered

and press Enter to continue.

After programming Call Forwarding, you must

activate the programmed destination.

Activate a Forward Destination

• Press the Call FWD key.

• Select the key that corresponds to a pre-

programmed forwarding destination.

• The selected forward destination will flash when

activated and a red LED will appear on the Call

FWD key.

• Press Exit to return to the main menu.

Forward Status / Forward Cancel

To check the Forward status of your phone or to

cancel station forwarding:

• Press the Call FWD key. The active selection

will be flashing and your status will appear on the

top two lines of the display.

• Press the corresponding key to Cancel call

forwarding.

• Press the Exit to end the operation.

Call Forward—Follow-Me

Set Follow Me (From the destination extension)

• Press the Call FWD key.

• Select the Follow-Me key.

• Enter the number for the extension you are

forwarding from.

• Press Enter.

• Press Exit to end the operation.

Cancel Follow-Me (From the forwarded station)

• Press Call FWD.

• Select the flashing (active) entry.

• Press Exit to end the operation.

Conference Call

The Iwatsu Enterprise-CS allows you to make

conference calls with any combination of up to four

extensions and outside lines on the same call.

To Make a Conference Call:

While speaking on an outside or internal call:

• Press the Conference key (Conference will

flash).

• Make your next call (internal or outside call).

• When the party you are calling answers,

press the Conference key again.

• Press Park to park the call.

• Make your next call.

• Press Conference and then Park to complete

the conference.

• After you hear a tone burst, all parties are

connected.

To add another extension or outside line, repeat the

same procedure.

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