Innovaphone IP21 Manual de usuario

PURE IP - TELEPHONY

Operating Manual

IP21

IP22

IP24

IP28

Release 7.00, 3rd edition, February 2009

PDF-version of manual IP21, IP22, IP24 and IP28 is available for download under:

http://www.innovaphone.com

Brand names are used with no guarantee that they may be freely employed.

Almost all hardware and software designations in this manual are registered

trademarks or should be treated as such.

photocopy, microfilm or by any other means) or processed, duplicated or

distributed using electronic systems without explicit approval.

Texts and illustrations have been compiled and software created with the utmost

care, however errors cannot be completely ruled out. This documentation is

therefore supplied under exclusion of any liability or warranty of suitability for

specific purposes. innovaphone reserves the right to improve or modify this

documentation without prior notice.

Böblinger Str. 76, 71065 Sindelfingen

Tel: +49 7031 73009 – 0 Fax: +49 7031 73009 – 99

http://www.innovaphone.com

Table of contents

1. Declaration of Conformity ...................................................................................1

2. About this manual...............................................................................................1

2.1. Feature code activation ...............................................................................2

2.2. Feature code configuration..........................................................................2

2.3. Feature code - general structure .................................................................2

3. Diversion options................................................................................................ 3

4. Lock....................................................................................................................4

5. PIN......................................................................................................................4

6. Station guarding..................................................................................................5

7. Call waiting function............................................................................................5

8. Delete local settings............................................................................................6

9. Pickup................................................................................................................. 6

10. Park .................................................................................................................... 7

11. Join group...........................................................................................................7

12. Summary ............................................................................................................8

13. Control with numeric keys................................................................................... 9

14. Safety instructions ............................................................................................10

Operating Manual IP Adapters

Operating Manual IP Adapters - 1 -

1. Declaration of Conformity

This equipment has been tested and found to comply with the limits for a Class B

digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to

provide reasonable protection against harmful interference in a residential

installation.

This equipment generates, uses and can radiate radio frequency energy and, if not

installed and used in accordance with the instructions, may cause harmful

interference to radio communications. However, there is no guarantee that

interference will not occur in a particular installation.

If this equipment does cause harmful interference to radio or television reception,

which can be determined by turning the equipment off and on, the user is

encouraged to try to correct the interference by one or more of the following

measures:

¾Reorient or relocate the receiving antenna.

¾Increase the separation between the equipment and receiver.

¾Connect the equipment into an outlet on a circuit different from that to which the

receiver is connected.

¾Consult the dealer or an experienced radio/TV technician for help.

Changes or modifications not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment.

This Class B digital apparatus complies with Canadian ICES-003.

2. About this manual

This manual describes features of the telephones on the innovaphone IP21, IP22,

IP24 and IP28 adapters.

As well as the usual operation of the telephone, the additional features specifically

for the PBX telephone system are described.

The features are implemented using shortcut keys (feature codes), which are

explained in this manual.

Additional information on administration may be found in the VoIP gateway and

innovaphone PBX manuals available in the download area of the innovaphone Web

site at www.innovaphone.com. All instructions specified there should be followed

carefully and the devices should only be used in accordance with these instructions.

Please check for new versions in the download area.

Operating Manual IP Adapters - 2 -

2.1. Feature code activation

To activate the feature code, go to the IP address of your adapter using your Web

browser and authenticate yourself.

In the basic settings,

¾the user name "admin" and

¾the password "ip21" (for the IP21 adapter) are preset. For the IP22 adapter,

the password would be “ip22”, for the IP24 adapter it would be "ip24" and for

the IP28 adapter it would be "ip28".

Then select the following menu:

1. “Administration”, “Gateway” and “Interfaces”

2. Under “Interfaces”, you will find all the interfaces of your IP adapter. Select

the interface to which your adapter is connected.

3. You can activate the feature codes under “Supplementary Services”.

2.2. Feature code configuration

All functions consequently described relate to preset standard feature codes. You

can, however, change the feature codes or specify your own.

To specify your own feature codes, proceed as follows:

1. Select the “Administration” menu.

2. Then select the “Gateway” menu.

3. You will find the “Feature Codes" option under “General”. You can change

the standard settings for all functions and specify your own feature codes.

2.3. Feature code - general structure

The codes for these features can be configured. Here, it is to be noted that, in

general,

¾the $ character stands for a variable number of characters (for example, a

telephone number) and

¾the $(x) character stands for a fixed number of characters.

¾Usually, an action is initiated with a * character and

¾is cancelled with a # key.

3. Diversion options

The call diversion function allows you to be available even whilst absent.

Note:

Call diversion operates in accordance with the H.450 standard. The

gatekeeper must support this protocol.

The IP adapter supports three different types of call diversion, which are operated

with the following codes on your telephone.

Activity Code Description

Permanent

diversion

Enable/Disable

*21*$#

#21#

In this case, calls are always diverted to another

subscriber.

¾The $ character stands for the destination

number.

Note:

This state of diversion cancels the

other diversion types.

With this setting, calls are diverted

immediately. The called party is

therefore unable to answer the calls.

Diversion if

busy

Enable/Disable

*67*$#

#67#

Calls are diverted if there is already an active

call, that is, if the called line is busy.

¾The $ character stands for the destination

number.

Delayed

diversion

Enable/Disable

*61*$#

#61#

Calls are diverted if they are not answered within

a certain time limit.

¾The $ character stands for the destination

number.

Note:

Unlike permanent call diversion, the latter two types allow you to accept

calls within a pre-defined time period before they are diverted.

Operating Manual IP Adapters - 3 -

Operating Manual IP Adapters - 4 -

4. Lock

In the initial state, you can lock your comfort telephone using the following shortcut

key.

Activity Code Description

Lock keypad

Enable/Disable

*33*$#

#33*$#

The keypad of your IP telephone is locked using this

shortcut key.

¾The $ character stands for a variable character

string.

Before you can lock your IP telephone, you are prompted to enter your PIN.

5. PIN

The PIN is used to prevent unauthorised access. You can use this function to

activate the protection and specify the PIN. Proceed as follows to set the PIN:

Activity Code Description

Change PIN

*99*$*$*$#

Changes the PIN.

¾The 1st $ character is the old PIN.

¾The 2nd $ character is the new PIN.

¾The 3rd $ character is used for confirmation of

the new PIN.

Operating Manual IP Adapters - 5 -

6. Station guarding

This function allows you to respond in a particular way to incoming calls.

In the idle state, the telephone is muted. A dial tone is nonetheless forwarded to the

caller.

Activity Code Description

Station

guarding: all

Enable

Disable

*42#

#42#

The mute function for incoming external and

internal calls.

Station

guarding:

internal

Enable

Disable

*421#

#421#

The mute function for internal telephone calls.

Station

guarding:

external

Enable

Disable

*422#

#422#

The mute function for external telephone calls.

7. Call waiting function

Activity Code Description

Call waiting

function

Enable/Disable

*43#

#43#

This function allows you to control call waiting while

engaged in a telephone call.

Operating Manual IP Adapters - 6 -

8. Delete local settings

Activity Code Description

Delete local

settings *00# Deletes the adapter’s local settings. The adapter’s initial

configuration is restored.

9. Pickup

Within a group, an incoming call can be picked up by a subscriber.

Activity Code Description

Non-

selective

pickup

*0# In this case, you can pick up a group call at your telephone.

If there are several group calls ringing, it is not possible to

specify which call to pick up.

Selective

pickup

*0*$#

If there are several group calls ringing, you can specify a

particular incoming call you want to pick up.

¾The $ character is the number of the telephone of the

group subscriber.

Operating Manual IP Adapters - 7 -

k10. Par

You can use this function to define the parking position. This parking position is

linked to an existing object of the same group. The object can be the exchange line

or the queue, for example.

Calls can be parked onto this position and retrieved again by any member of the

group.

Activity Code Description

Park function on

own telephone

Take call parked on

own telephone

*16$(1)

#16$(1)

You use this option if you want to park a call

onto your own IP telephone or

would like to take a call parked on your

telephone.

Park onto external

object

Take parked call

from external object

*17$(1)$#

#17$(1)$#

This option is for when you want to park a call

onto an external object, not your own

telephone.

The subscriber for whom you have parked the

call can retrieve this caller with *16$(1) as

described above.

This code allows you to take the parked call

from an external object.

11. Join group

Activity Code Description

Join group

Leave group

*31#

#31#

This function allows you to join or leave a group

with the current registration.

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