ibwellness.com
Chair Manual 18
17
Trouble Shooting Trouble Shooting
You may experience the following noises or feeling when in massage, as being
due to the mechanical design, they will not have any eect on the operation of
the unit and the product life.
• A “clatter” noise occurs when the knead balls go up and down.
• A “creak” noise of the gear and the motor occurs while in massage.
• A friction noise occurs when the knead balls rub the cover cloth.
• A rattling noise occurs while in the “Tap” or “Knead and Tap” massage
movements (particularly when the massage moves from the shoulders to
the back).
• In the “Knead”, “Tap”, or “Knead and Tap” massage movements, massaging
speed may vary with the knead balls’ strength changed.
• A roaring noise of the motor occurs when load is given to the chair.
• A “cuckoo” noise occurs while in the auto mode course, the knead balls are
automatically adjusted to the back-and-forth position to have the chair tting in
with the user’s body shape.
• The compressor’s noise and the air exhausting noise occur while in
air-massage.
• A noise occurs when the air bag is inated.
• A noise occurs while in massage of the shoulders.
• A grinding noise occurs when the backrest is reclined.
• There is a humming sound from the pump.
PROBLEMS CHECK POINTS TROUBLESHOOTING
The unit does not
start up.
Check whether the switch has
been turned on.
Check whether the button
on the remote controller has
been pressed.
No massage function has
been selected.
Check whether there is poor
connection between the power
plug and the receptacle.
Turn on the switch.
Press the button on the
remote controller.
Select a massage function.
Ensure good connection
between the power plug and
the receptacle.
Dierent height of
the left and right
knead balls.
A mechanism is used to
allow two knead balls
tapping alternatively.
This is normal and does not
come from the trouble of
the chair.
Sudden noise rises
during operation.
Check whether the unit has
been in operation for too long.
Turn o the power and stop
the operation. Restart the unit
after 30-min break.
Sudden cease
of operation.
The rated operating time
has elapsed.
Turn o the power and stop
the operation. Restart the unit
after 30-min break.
The reclined backrest fails to
return its stored position
when is pressed.
Excessive use of the unit. Turn o the power and stop
the operation. Restart the unit
after 30-min break.
The rated operating time
has elapsed.
The power indicator
fails to light up after
the power switch is
turned on.
Check whether there is poor
connection between the power
plug and the receptacle.
Whether the circuit breaker is
tripped o.
Ensure good connection
between the power plug and
the receptacle.
Restore the circuit breaker.
If the problem re-occurs after
the circuit breaker is restored,
please contact our
service center.
.Attention
After checking, if the problem is caused by none of the above, switch o the power, unplug the power
cord, and contact your dealer or our service center for repairs.
Prior to operating the unit when it has not been used for a long period of time, read this manual carefully
and make sure that the unit is still in good condition to avoid accident or injury.
Avis
Après la vérication, si la source du problème n’est aucune de celles ci-dessus, coupez l’alimentation,
débranchez le cordon d’alimentation et contactez votre détaillant ou notre centre de service pour faire
réparer le fauteuil.
Avant d’utiliser le fauteuil s’il n’a pas été utilisé pour une longue période, lisez ce manuel attentivement et
assurez-vous que le fauteuil est encore en bon état an d’éviter les accidents ou les blessures.
Warning
Absolutely do not modify, disassemble or repair by yourself. Negligence may cause re or mechanical
trouble of the chair which may result in hazard on the body.
Avertissement
Évitez absolument de modier, de démonter ou de réparer le fauteuil vous-même. La négligence peut
entraîner un incendie ou des troubles mécaniques du siège et poser un risque de blessures.
