Inmarsat GX-9 Manual de usuario

Glocom GX-9 (FB250 Class) Operating Manual

GX-9

Inmarsat Fleet Broadband 250

Maritime User Terminal

Operating Manual

Version .0

GLOCOM

A Mobile Satcom Product of GLOCOM, INC.

The information contained within this document is the sole property of GLOCOM, INC. No part of

this publication may be reproduced or transcribed without written permission from GLOCOM. All

rights reserved.

ii Glocom GX-9 Operating Manual

SAFETY

AFETY AFETY

AFETY I

INFORMATION

NFORMATIONNFORMATION

NFORMATION

For your safety and protection, read this entire user manual before you attempt to use the Fleet

Broadband Marine Satellite Terminal. In particular, read this safety section carefully. Keep this safety

information where you can refer to it if necessary.

WARNING SYMBOLS USED IN THIS MANUAL

WARNING

Potential radio Frequency (RF) hazard. Where you see this alert symbol and

WARNING heading, strictly follow the warning instructions to avoid injury to eyes or

other personal injury.

WARNING

Where you see this alert symbol and WARNING heading, strictly follow the warning

instructions to avoid personal injury.

DANGER

Electric shock hazard: Where you see this alert symbol and DANGER heading, strictly

follow the warning instructions to avoid electric shock injury or death.

WARNINGS FOR SATELLITE TERMINAL

DO NOT STAND IN FRONT OF THE ANTENNA

This device emits radio frequency energy. To avoid injury, do not place head or other

body parts in front of the satellite antenna when system is operational. Maintain a

distance of two meters or more from the front of the Satellite Terminal antenna.

PROPERLY GROUND THE EXTERNAL ANTENNA

Failure to properly ground the optional external antenna may result in severe personal

injury or death. Do not attempt to ground the optional external antenna unless you

have the skills to do so in accordance with local electrical codes.

DO NOT OPERATE DURING ELECTRICAL STORMS

Operation of the Satellite Terminal during electrical storms may result in severe

personal injury or death. Disconnect the Terminal from the computer and store the unit

indoors if lightning is anticipated in the area of operation.

Glocom GX-9 (FB250 Class) Operating Manual

GENERAL

ENERALENERAL

ENERAL

Handle your Satellite Terminal with care. The enclosure is weather resistant per IEC

60529 IP54; however, do not submerge the unit or expose it to severe rain storms.

Avoid exposing your Satellite Terminal to extreme hot or cold temperatures outside the

range -25ºC to +60ºC.

Avoid placing the Terminal close to cigarettes, open flames or any source of heat.

Changes or modifications to the Terminal not expressly approved by Glocom Inc.,

could void your authority to operate this equipment.

Only use a soft damp cloth to clean the Terminal.

To avoid impaired Terminal performance, please ensure the unit’s antenna is not

damaged or covered with foreign material like paint or labeling.

When inserting the USIM/SIM, do not bend it or damage the contacts in any way.

When connecting the interface cables, do not use excessive force.

IN THE VICINITY OF BL

N THE VICINITY OF BLN THE VICINITY OF BL

N THE VICINITY OF BLASTING WORK AND IN E

ASTING WORK AND IN EASTING WORK AND IN E

ASTING WORK AND IN EXPLOSIVE ENVIRONMENT

XPLOSIVE ENVIRONMENTXPLOSIVE ENVIRONMENT

XPLOSIVE ENVIRONMENTS

Never use the Satellite Terminal where blasting work is in progress. Observe all

restrictions and follow any regulations or rules. Areas with a potentially explosive

environment are often, but not always, clearly marked. Do not use the Terminal while

at a petrol filling station. Do not use near fuel or chemicals.

QUA

UAUA

UALIFIED

LIFIED LIFIED

LIFIED S

SERVICE

ERVICEERVICE

ERVICE

Do not attempt to disassemble your Satellite Terminal. The unit does not contain

consumer-serviceable components. Only qualified service personnel may install or

repair equipment.

ACCESSORIES

CCESSORIESCCESSORIES

CCESSORIES

Use Glocom approved accessories only. Use of non-approved accessories may result

in loss of performance, damage to the Satellite Terminal, fire, electric shock or injury.

CONNECTING

ONNECTING ONNECTING

ONNECTING D

DEVICES

EVICESEVICES

EVICES

Never connect incompatible devices to the Satellite Terminal. When connecting the

Satellite Terminal to any other device, read the device’s User Manual for detailed

safety instructions.

iv Glocom GX-9 Operating Manual

PACEMAKERS

ACEMAKERSACEMAKERS

ACEMAKERS

The various brands and models of cardiac pacemakers available exhibit a wide range

of immunity levels to radio signals. Therefore, people who wear a cardiac pacemaker

and who want to use a Satellite Terminal should seek the advice of their cardiologist.

If, as a pacemaker user, you are still concerned about interaction with the Satellite

Terminal, we suggest you follow these guidelines:

Maintain a distance of 30 cm between the Terminal and your pacemaker;

Maintain a distance of two meters from the front of the unit’s antenna;

Refer to your pacemaker product literature for information on your particular device.

If you have any reason to suspect that interference is taking place, turn off your

Satellite Terminal immediately!

HEARING

EARING EARING

EARING A

AIDS

IDSIDS

IDS

Most new models of hearing aids are immune to radio frequency interference from

Satellite Terminals that are more than 2 meters away. Many types of older hearing

aids may be susceptible to interference, making it very difficult to use them near a

Terminal. Should interference be experienced, maintain additional separation between

you and the Satellite Terminal.

Glocom GX-9 (FB250 Class) Operating Manual

CONTENTS

ONTENTSONTENTS

ONTENTS

GX-9 ________________________________________________________ I

SAFETY INFORMATION _________________________________________ II

Warning Symbols Used in this Manual ............................................................................ii

Warnings for Satellite erminal ........................................................................................ii

CONTENTS___________________________________________________ V

INTRODUCTION _______________________________________________ 1

About his Product..............................................................................................................1

About his Operating Manual ...........................................................................................1

Package Contents..................................................................................................................1

Minimum System Requirements for Laptop/PC............................................................2

GETTING STARTED ____________________________________________ 3

Introduction to Getting Started........................................................................................3

Setting Up Your erminal...................................................................................................3

USING THE GX-9 _____________________________________________ 4

Auto Start configuration......................................................................................................4

Power Up and Connection to the Internet....................................................................4

Connecting the erminal to the Computer...................................................................4

Connecting by USB ......................................................................................................6

TO CONNECT THE

O CONNECT THE O CONNECT THE

O CONNECT THE GX

GXGX

GX-

-9

9 TO THE COMPUTER USI

TO THE COMPUTER USI TO THE COMPUTER USI

TO THE COMPUTER USING THE

NG THE NG THE

NG THE USB

USBUSB

USB PORT

PORT PORT

PORT:

:______ 6

Connecting by Ethernet..............................................................................................6

TO CONNECT THE

O CONNECT THE O CONNECT THE

O CONNECT THE GX

GXGX

GX-

-9

9 TO THE COMPUTER USI

TO THE COMPUTER USI TO THE COMPUTER USI

TO THE COMPUTER USING

NG NG

NG E

ETHERNET

THERNETTHERNET

THERNET:

:__________ 6

Connecting by WLAN.................................................................................................6

Connecting the Analog Phone/Fax Machine...................................................................6

Dialing from EL1 or EL2........................................................................................7

Connecting the ISDN Device ............................................................................................7

Coverage Map........................................................................................................................8

USING THE GLOCOM WEB MMI _________________________________ 9

Accessing the U Web MMI..............................................................................................9

Properties Page...................................................................................................................10

Setup Page............................................................................................................................ 12

Statistics................................................................................................................................ 14

PDP Contexts..................................................................................................................... 15

ACTIVATING A

CTIVATING A CTIVATING A

CTIVATING A PDP

PDPPDP

PDP

CONTEXT

ONTEXTONTEXT

ONTEXT:

:___________________________________ 16

vi Glocom GX-9 Operating Manual

BACKGROUND

ACKGROUND ACKGROUND

ACKGROUND C

CONTEXT ACTIVATED FOR

ONTEXT ACTIVATED FORONTEXT ACTIVATED FOR

ONTEXT ACTIVATED FOR

192.168.128.101

192.168.128.101192.168.128.101

192.168.128.101 ___________ 16

CID

CIDCID

CID

#1#1

INACTIVE

NACTIVENACTIVE

NACTIVE;

;;

;

CID

CIDCID

CID

#2#2

3 ACTIVE

ACTIVE ACTIVE

ACTIVE _____________________________ 17

ACTIVATING

CTIVATING CTIVATING

CTIVATING M

MULTIPLE

ULTIPLE ULTIPLE

ULTIPLE PDP

PDPPDP

PDP

CONTEXTS

ONTEXTSONTEXTS

ONTEXTS ___________________________ 18

WLAN .................................................................................................................................. 19

Connecting by WLAN..............................................................................................19

WEP Security ...................................................................................................................... 20

ACA....................................................................................................................................... 22

ACA

ACAACA

ACA SETTINGS FOR

SETTINGS FOR SETTINGS FOR

SETTINGS FOR TE

TETE

TES WITH

S WITH S WITH

S WITH S

STATIC

TATIC TATIC

TATIC IP

IPIP

IP ADDRESS

ADDRESS ADDRESS

ADDRESS:

:_________________

ISDN...................................................................................................................................... 26

Antenna ................................................................................................................................ 28

ELEVATION

LEVATIONLEVATION

LEVATION:

THE CURRENT ELEVATIO

THE CURRENT ELEVATIOTHE CURRENT ELEVATIO

THE CURRENT ELEVATION ANGLE OF THE ANTEN

N ANGLE OF THE ANTENN ANGLE OF THE ANTEN

N ANGLE OF THE ANTENNA

NANA

NA_________ 8

TROUBLE SHOOTING _________________________________________ 30

TECHNOLOGY OVERVIEW _____________________________________ 33

GPS ........................................................................................................................................ 33

Obtaining a GPS Fix .................................................................................................. 33

GPS and BGAN Registration.................................................................................. 33

ISDN...................................................................................................................................... 35

Dialing and Numbering............................................................................................. 35

PDP Context....................................................................................................................... 35

WLAN .................................................................................................................................. 37

Performance................................................................................................................ 37

SSID............................................................................................................................... 37

TECHNICAL SPECIFICATIONS___________________________________ 38

DECLARATION OF CONFORMITY ________________________________ 39

PHOENIX

PHOENIXPHOENIX

PHOENIX

TESTLAB

TESTLABTESTLAB

TESTLAB

GMB

MBMB

MBH,

H,H,

Kӧ

ӧӧ

ӧNIGSWINKEL

NIGSWINKEL NIGSWINKEL

NIGSWINKEL 10,

10,10,

10,

D-

-32825

3282532825

32825

BLOMBERG

LOMBERGLOMBERG

LOMBERG,

GERMANY

ERMANYERMANY

ERMANY.

____________________________________________________________ 39

GLOCOM INC., FIRSTFIELD RD., STE 1 5 GAITHERSBURG, MD 0878 USA

____________________________________________________________ 39

FCC Compliance................................................................................................................ 39

EU WEEE (Waste Electrical and Electronic Equipment) Directives.....................40

GLOSSARY __________________________________________________ 41

UT (USER TERMINAL): THE USER TERMINAL IS THE BGAN MODEM DEVICE4

Glocom GX-9 (FB250 Class) Operating Manual 1

INTRODUCTION

NTRODUCTIONNTRODUCTION

NTRODUCTION

ABOUT THIS PRODUCT

The Glocom GX-9 (an Inmarsat FB250 class) Satellite Terminal provides a comprehensive range of

voice and data services using the Inmarsat Broadband Global Area Network (BGAN) satellites. These

services support a wide range of applications including placing and receiving telephone calls, WEB

browsing, email, and other Internet data services. Data services can be accessed using either Ethernet

LAN, built in wireless WiFi Access Point, USB or ISDN connections. Voice services can be accessed

through a standard RJ-11 interface or by ISDN. The GX-9 allows simultaneous voice service while

browsing the WEB, sending and receiving email, or using other data services.

The GX-9 consists of a compact antenna Above Deck Unit (ADU) and a modem and interface Below

Decks Unit (BDU) that are connected by a single cable. The antenna includes a 3-axis stabilized design

that automatically acquires and tracks the satellite while the vessel is underway over a wide range of

vessel motion and sea conditions. The BDU can be conveniently located anywhere on the vessel. It

provides interfaces for standard telephones (RJ-11), Ethernet WAN (RJ-45), USB, ISDN and wireless

WiFi connections to multiple PCs, PDAs, or other Terminal Equipments (TE). The GX-9’s operates on a

wide range of input voltage from 10.8 to 31.2 Vdc. Detailed specification are listed on page 38.

ABOUT THIS OPERATING MANUAL

This document contains the information require to operate the GX-9 Fleet Broadband Satellite Terminal

including procedures for start up, registering on the network and using the various voice and data

services available.

PACKAGE CONTENTS

The GX-9 Standard package includes the following items:

a. Above Deck Unit (ADU) x1

b. Below Deck Unit (BDU) x1

c. ADU/BDU Coaxial Cable (LMR-300 15m)

d. Flexible pigtail coaxial cable (RG223 1ft)

e. DC-DC Power Cable (5m) x1

f. Operating Manual on CD x1

g. GX-9 15A spare fuse x2

2 Glocom GX-9 (FB250) Operating Manual

The following optional items are available:

Extended ADUE/BDU LMR-600 Coaxial Cable, 50m

ADU Mast Pole Mounting Kit

A Subscriber Identification Module (SIM) and its PIN which are needed to access the Inmarsat network

can be provided by your Inmarsat Service provider along with related configuration instructions for the

Satellite Terminal.

Note: The SIM card will also have four (4) MSISDN numbers associated with it for the ISDN services:

4K Voice

3.1KHz Audio/Fax

64K UDI data

56K RDI data

MINIMUM SYSTEM REQUIREMENTS FOR LAPTOP/PC

These are the minimum computer system requirements for successful interface with the Satellite

Terminal:

CD-ROM (for installation CD)

Internet Browser: Microsoft Internet Explorer version 5.5 or later; Netscape Communicator version 7.0 or

later (Java must be active).

PC Support for at least one of these interfaces – Ethernet, ISDN or WLAN (802.11b or b/g).

Intel Pentium III CPU, or equivalent.

100 MB of free hard disk space.

128 MB of RAM.

Glocom GX-9 (FB250 Class) Operating Manual 3

GETTING

ETTING ETTING

ETTING S

STARTED

TARTEDTARTED

TARTED

INTRODUCTION TO GETTING STARTED

This guide outlines the procedure to connect to the Inmarsat network. It will guided you through the

procedure for powering up your terminal, obtaining a GPS position fix, connecting your computer to the

terminal and registering with the BGAN network. You are then ready to start using voice and broadband

services.

SETTING UP YOUR TERMINAL

Set up the GX-9 terminal as follows.

1. Verify that the ADU and BDU are

properly connected by the coaxial

cable. And the BDU is connected to a

suitable source of dc power. Refer to

the GX-9 Installation Instructions for

details.

2. Press the power ON/OFF switch

(located at the left corner of the BDU

front panel). The power LED will

illuminate. The flashing READY LED

indicates that the antenna is

automatically scanning the sky, the

GPS receiver is acquiring a position

fix, and the software is preparing the

terminal for operation. When the

satellite signal has been acquired the

READY LED will change from flashing

to steady on. The terminal is now

ready to operate.

4 Glocom GX-9 (FB250) Operating Manual

USING THE

SING THE SING THE

SING THE GX

GXGX

GX-

-9

AUTO START CONFIGURATION

The terminal is configured by default to automatically attempt to register with the Inmarsat network once

the antenna has acquired the satellite signal and obtained a GPS position fix.



Note

These default configurations are accessible through LaunchPad or the web Man-Machine

Interface (MMI). It is recommended that these settings be retained for convenient operation

of the GX-9 Terminal.

POWER UP AND CONNECTION TO THE INTERNET

When power is first applied GX-9 will begin a start-up sequence. The antenna will begin its search for the

satellite and the antenna motors may be heard during this time. Note that the antenna must have line of

sight view towards the satellite.

When the vessel is at a fixed location after acquiring the satellite signal the antenna will continue to make

minor adjustments to optimize the signal strength. During this time the you may hear the antenna motors

“tweaking” its direction toward the satellite. If the vessel is completely stationary the antenna will find an

optimum position and stop searching.

When the vessel is underway the antenna will automatically track the satellite signal and keep the

antenna pointed towards the satellite. During short outages (caused by moving under a bridge) the

antenna will remain in the same position and will re-acquire the satellite signal immediately after the

blockage is removed. For longer outages the antenna may need to repeat the search sequence to

reacquire the satellite signal.



Note

Circuit switched and packet switched connections will recover from signal outages of less

than 60 seconds. User intervention may be required to reactivate connections for outage

longer than 60 seconds.

CONNECTING THE TERMINAL TO THE COMPUTER

You can connect your computer to the GX-9 with one or more of the following interfaces

USB

Ethernet

WLAN

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