InHand EAP600 Series Manual operacional

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InHand Networks Enterprise AP
EAP600 Series Product User Manual
Version:V1.1-2023.10

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Declarations
Thank you for choosing our company's product! Before use, please carefully read
this user manual. By complying with the following statements, you will help maintain
intellectual property rights and legal compliance, ensuring that your user experience
aligns with the latest product information. If you have any questions or need written
permission, please feel free to contact our technical support team.
⚫Copyright Statement
This user manual contains copyrighted content, and the copyright belongs to
InHand Networks Technology and its licensors. Without written permission, no
organization or individual may excerpt, copy any part of the content of this manual, or
distribute it in any form.
⚫Disclaimer
Due to ongoing updates in product technology and specifications, the company
cannot guarantee that the information in the user manual is entirely consistent with the
actual product. Therefore, no disputes arising from any discrepancies between the
actual technical parameters and the user manual are accepted. Any changes to the
product will not be notified in advance, and the company reserves the right to make the
final changes and interpretations.
⚫Copyright Information
The content of this user manual is protected by copyright laws, and the copyright
belongs to InHand Networks and its licensors, reserving all rights. Without written
permission, the content of this manual may not be used, copied, or distributed without
authorization.

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Conventions
Symbol
Indication
[ ]
Referring to function modules or menus, such as in the [ Status ]
menu."
“ ”
Referring to a button name, such as Clicking the “Add” button.
〉
Multiple levels of menus are separated by "〉". For example, "File〉
New〉Folder" representsthe "Folder" menu item under the "New"
submenu, which is under the "File" menu.
Cautions
Please be mindful of the following points during the operation, as
improper actions may result in data loss or device damage.
Note
Supplement and provide necessary explanations for the
description of the operation.

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CONTENT
1. Overview............................................................................................................1
2. Hardware............................................................................................................2
2.1 LED Indicators.........................................................................................2
2.2 Perform a factory reset using the Reset button........................................3
3. Default Settings..................................................................................................4
4. Device Initialization Settings.............................................................................5
4.1 Environment Setup...................................................................................5
4.2 Internet Connection..................................................................................5
5. Function Configuration......................................................................................7
5.1 Dashboard................................................................................................7
5.1.1 Device Information.......................................................................7
5.1.2 Traffic Statistics............................................................................8
5.1.3 Wi-Fi Connections........................................................................8
5.2 Status........................................................................................................9
5.2.1 Link Monitoring............................................................................9
5.2.2 Clients...........................................................................................9
5.2.3 Events..........................................................................................10
5.2.4 Logs.............................................................................................11
5.3 Configuration.........................................................................................12
5.3.1 WAN...........................................................................................12
5.3.2 LAN ............................................................................................13
5.3.3 Radio...........................................................................................13
5.4 Wi-Fi......................................................................................................15
5.5 System....................................................................................................16
5.5.1 adm Management........................................................................16
5.5.2 Cloud Management.....................................................................16
5.5.3 Remote Access Control...............................................................17
5.5.4 Country & System Clock............................................................18
5.5.5 Device Option.............................................................................18
5.5.6 Configuration Management........................................................19

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5.5.7 Device Alarms ............................................................................20
5.5.8 Tools ...........................................................................................21
5.5.9 Scheduled Reboot .......................................................................23
5.5.10 System Settings.........................................................................23
5.5.11 Log Server.................................................................................24
5.5.12 Other Settings............................................................................24
6. Security Precautions.........................................................................................26
7. Troubleshooting...............................................................................................27
7.1 Clients Cannot Connect to the Wireless Network .................................27
7.2 Wireless network is slow or experiencing instability............................27
7.3 AP Cannot Start Properly or Frequent Crashes .....................................28
7.4 Unable to Connect to a Specific Website or Service.............................28
7.5 Unable to access the Incloud Manager ..................................................28
8. Hardware Specification....................................................................................29

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1. Overview
The EAP600, developed by InHand Networks, is a Wi-Fi 6 Access Point designed
for the commercial sector. This product delivers secure and high-speed network access,
catering to a wide range of industries. Harnessing the robust network access capabilities
of Wi-Fi 6, it provides a straightforward and efficient solution for small businesses,
enterprise branches, hotels, and any other settings requiring wireless coverage with
high-speed network access. With a comprehensive set of security features and
intelligent software services, it ensures an efficient and worry-free networking
experience, delivering a secure and dependable business data connection in wireless
environments.
Fig. 1 EAP600 application scenario

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2. Hardware
2.1 LED Indicators
LED Indicator
Status and Description
PWR
OFF --- The device is Off.
Blink in green --- The system is starting.
Blink in green rapidly --- The system does not work properly.
Blink in green --- The system is upgrading.
WAN
OFF --- The network is disconnected.
Blink in green --- The router is connecting to the wired network.
Wi-Fi 2.4G
OFF --- AP mode disabled.
Always on --- Other anomalies.
Blink in rapidly green --- The device functions normally as an AP.
Wi-Fi 5G
OFF --- AP mode disabled.
Always on --- Other anomalies
Blink in green rapidly --- The device functions normally as an AP.
Note: The rapid blinking occurs every 200ms, and the steady blinking interval is 500ms.

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2.2 Perform a factory reset using the Reset button.
Step 1: Power on the device, and within 10 seconds, long-press the Reset button
until the PWR indicator light rapidly blinks green with a 200ms interval.
Step 2: After the rapid blinking, release the Reset button and wait for the device
to complete the factory reset process. The PWR indicator light will stay constantly lit,
indicating that the factory reset is complete.

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3. Default Settings
Function
Default Settings
Wi-Fi
1. The Wi-Fi 2.4 GHz access point (AP) is enabled, and its
SSID is EAP600–followed by the last six digits of the
wireless MAC address.
2. The Wi-Fi 5 GHz AP is enabled, and its SSID is EAP600-
5G–followed by the last six digits of the wireless MAC
address.
3. The authentication method is WPA2-PSK.
4. The two access points have the same password: The last
eight digits of the router's SN.
Network
access control
1. Local HTTPS service is enabled, using port 443.
2. The device management address is 192.168.10.1
Username
and password
The username is adm, and the password is 123456 by
default.

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4. Device Initialization Settings
4.1 Environment Setup
Step 1: Connect the power cable and Ethernet cable. When using PoE (Power over
Ethernet) to power the EAP600, please ensure that the upstream device has PoE
functionality enabled.
Step 2: Set the PC and device management IP addresses in the same network
segment. The DHCP Server function is enabled by default, and the PC and device
must be in the same address segment. The PC needs to be connected to the device’s
Wi-Fi (SSID and password reference 3. Default Settings), and check whether the PC
has obtained an address, which should belong to the 192.168.10.0 network segment.
Fig. 4-1 EAP600 Web Login page
4.2 Internet Connection
The EAP600 supports single-port wired access, and users can configure it to use
DHCP or static IP address assignment based on their requirements. Click on
“Configuration > WAN” to select the network connection type.
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