Ingenico Tetra Move/5000 Manual de usuario
Retail
Application
© 2018 Elavon Inc. Elavon is a registered trademark in the United States and other countries. This document
is prepared by Elavon as a service for its customers. The information presented is general in nature and may
not apply to your specific situation. RTL-QRG-1366-1118
Ingenico Tetra
United States
Quick Reference Guide
Retail Application |page 2
TIPS FOR PROCESSING
• Press ENTER to access the Main Menu from the
idle screen
• To scroll through the menu, use the up and down
arrows
• Select the number that corresponds to the menu
option of choice or press ENTER when the
selection is highlighted
F1 / START
ENTER / YES
BACKSPACE /
DELETE
CANCEL /
BACK / NO
Retail Application |page 3
Clerk Prompts:
• Enter Clerk ID and press ENTER
• If prompted, select YES to Add Clerk ID
• If prompted, enter Clerk Name and
press ENTER
Debit Cash Back Prompts:
• Select YES for cash back or NO to
bypass
• Enter cash back amount and press
ENTER
• Select ACCEPT to confirm amount or
CHANGE to return to previous screen
Invoice/Ticket Prompt:
• Enter Invoice or Ticket # and press
ENTER
Manually-Keyed Security Prompts:
• Enter the CVV2 code and press ENTER
• Select YES or NO to indicate card
presence
• Enter the address and press ENTER
• Enter the zip code and press ENTER
Purchasing, Business, or Commercial
Card Prompts:
• Press 2for Purchasing Card
• Enter the Customer PO Number and
press ENTER
• Enter the Tax Amount and press
ENTER
• If prompted, select YES if Tax Exempt
The following prompts may appear depending on terminal setup, card type and/or
entry method.
Retail Application |page 4
CREDIT/DEBIT SALE
• Select SALE
• Select CREDIT or DEBIT
• If prompted, enter password and press ENTER
• Enter the amount and press ENTER
• Swipe, insert, or tap card, or manually enter the account # and press ENTER
• If manually keyed, enter the expiration date and press ENTER
• Select ACCEPT to confirm amount or CHANGE to change the amount
• If prompted, enter PIN or press ENTER to Bypass
• If prompted, enter the last 4 digits of the account # and press ENTER
• If prompted “Approved: $xx.xx, AMOUNT DUE: $xx.xx,” select CONTINUE and
then collect remaining amount due with a different card or another form of payment,
or select CANCEL to reverse the authorization and cancel the transaction.
(The transaction processes and a Merchant Copy of the receipt prints)
• Select YES to print Customer Copy
• If manually keyed, Imprint Card and press ENTER
Retail Application |page 5
CREDIT/DEBIT RETURN
• Select RETURN
• Select CREDIT or DEBIT
• If prompted, enter password and press ENTER
• Enter the amount and press ENTER
• Swipe, insert, or tap card, or manually enter the account # and press ENTER
• If manually keyed, enter the expiration date and press ENTER
• If prompted, select YES to Confirm Amount or NO to cancel transaction
• If prompted, enter PIN and press ENTER
• If prompted, enter the last 4 digits of the account # and press ENTER
(The transaction processes and a Merchant Copy of the receipt prints)
• Select YES to print Customer Copy
• If manually keyed, Imprint Card and press ENTER
Retail Application |page 6
CREDIT AUTHORIZATION ONLY
• Select AUTH ONLY
• Enter the amount and press ENTER
• Swipe, insert, or tap card, or manually enter the account # and press ENTER
• If manually keyed, enter the expiration date and press ENTER
• If prompted, select YES to Confirm Amount or NO to cancel transaction
• If prompted, enter PIN and press ENTER
• If prompted, enter the last 4 digits of the account # and press ENTER
(The transaction processes and a Merchant Copy of the receipt prints)
• If manually keyed, imprint card and press ENTER
Retail Application |page 7
CREDIT/DEBIT VOID
• Select VOID
• Select ALL, REFERENCE #, CLERK #, INVOICE/PO #, ACCOUNT #,
CUSTOMER #, RRN, or APPROVAL CODE
• Locate the transaction to void (by swiping the card or entering the selected search
criterion) and press SELECT
• Select YES to Confirm Void or NO to cancel transaction
• If prompted, enter PIN and press ENTER
(The transaction processes and a Merchant Copy of the receipt prints)
• Select YES to print Customer Copy
Retail Application |page 8
CREDIT FORCE
• Select OTHER
• Select FORCE, then CREDIT
• Enter the amount and press ENTER
• Swipe, insert, or tap card, or manually enter the account # and press ENTER
• If manually keyed, enter the expiration date and press ENTER
• Select ACCEPT to confirm amount or CHANGE to change the amount
• If prompted, enter PIN and press ENTER
• If prompted, enter the last 4 digits of the account # and press ENTER
• If prompted, select YES or NO to indicate card presence
• Enter the approval code and press ENTER
(The transaction processes and a Merchant Copy of the receipt prints)
• Select YES to print Customer Copy
• If manually keyed, imprint card and press ENTER
Retail Application |page 9
SETTLEMENT
• Select SETTLEMENT
• Select YES to Close Batch and Deposit Funds or NO to cancel settlement
• Select ACCEPT to confirm batch totals or CANCEL to cancel settlement
• The Settlement processes and the Settlement Report prints
REPRINT
• Select OTHER
• Select REPRINT
• Select LAST RECEIPT or SEARCH
• If Search is chosen:
• Select ALL, REFERENCE #, CLERK #, INVOICE/PO #, ACCOUNT #,
CUSTOMER #, RRN, or APPROVAL CODE
• Locate the transaction to void (by swiping the card or entering the selected search
criterion) and press SELECT
• Select MERCHANT COPY, CUSTOMER COPY, or BOTH
• The selected receipt(s) will print
Retail Application |page 10
HOST TOTALS
• Press the ADMIN key
• Enter password and press ENTER
• Select BATCH MENU
• Select HOST BATCH INQUIRY
• Select PRINT or DISPLAY
• The selected information will print or
display
• If DISPLAY is selected, press ENTER
to return to the main display
VIEW BATCH HISTORY
• Press the ADMIN key
• Enter password and press ENTER
• Select BATCH MENU
• Select VIEW HISTORY
• Select BATCH #, ALL, or LAST
BATCH
• If prompted, select sort method:
REFERENCE #, INVOICE #, or
CARD TYPE
• The selected information will display
• Press CANCEL to return to the Batch
Menu
Otros manuales para Tetra Move/5000
11
Otros manuales de Terminal de pago de Ingenico
Ingenico
Ingenico DESK/3500 Manual de usuario
Ingenico
Ingenico iCT2 Series Manual de usuario
Ingenico
Ingenico iPA280 Manual de usuario
Ingenico
Ingenico iCT 200 Series Manual de usuario
Ingenico
Ingenico iCT220, iCT250 Manual de usuario
Ingenico
Ingenico Tetra Move/5000 Manual de usuario
Ingenico
Ingenico PAYZONE iCT250 Manual de usuario
Ingenico
Ingenico iWL Series Manual de usuario
Ingenico
Ingenico iCT220, iCT250 Manual de usuario
Ingenico
Ingenico PAYZONE iCT250 Manual de usuario
Ingenico
Ingenico PAYZONE iCT250 Manual de usuario
Ingenico
Ingenico iWL252 Manual de usuario
Ingenico
Ingenico IPP3x0-X1T series Manual de usuario
Ingenico
Ingenico IWL220 GPRS Manual de usuario
Ingenico
Ingenico iWL200 Series Manual de usuario
Ingenico
Ingenico Move 3500 Manual de usuario
Ingenico
Ingenico ML30 Contactless Manual de usuario
Ingenico
Ingenico IPP200 Series Manual de usuario
Ingenico
Ingenico iCT2 Series Manual de usuario
Ingenico
Ingenico IMP3 Series Manual de usuario
Manuales populares de Terminal de pago de otras marcas
Ingenico group
Ingenico group Lane/8000 Manual de usuario
Gilbarco
Gilbarco FlexPay IV CRIND Manual de instalación y operación
Infinite Peripherals
Infinite Peripherals Infinea Tab Lite Manual de usuario
PAX
PAX S920 Manual de usuario
dejavoo
dejavoo Z Series Manual de usuario
VeriFone
VeriFone VX 520 Series Manual de usuario
