Ingenico Move 5000 Manual de usuario

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35

Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

Move 5000

User Guide

Optional

Move 5000

900017771 R11 000 07/0117

Contents

1_Introduction

2_Presentation

2_1 Content of the box

2_1_1 Terminal

2_2 Overview on the MOVE/5000

2_3 Keyboard details and functionality

2_4 Touch panel

3_Use of the terminal

3_1 Switching off the terminal

3_2 Reading card

4_Installation

4_1 Recommendations

4_2 USB Terminal connections

4_2_1 uUSB

4_2_2 MicroSD Memory Card

4_3 Opening trap door

4_4 SAMs & SIMs

Move 5000

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4_5 Battery

4_5_1 Main characteristics

4_5_2 Installing the battery

4_5_3 Charging the battery

4_5_4 Changing the battery

4_6 Paper roll

4_6_1 Main characteristics of INGENICO paper roll

4_6_2 Installing paper roll

5_Recommendations

5_1 Safety

5_2 Security of your terminal

5_3 Fixed installation

6_Standards

6_1 Environment (WEEE, Batteries and

Packaging)

6_2 FCC/IC Compliance

7_Troubleshooting

Move 5000

900017771 R11 000 07/0117

1_Introduction

We hope that you will be fully satised with your new terminal

MOVE/5000. This terminal is available in different models. Please

select by yourself in this documentation items related to your model.

Read this guide to understand and make the best use of your terminal.

It presents you the necessary information about use, installation,

maintenance, safety and security recommendations.

WARRANTY / SECURITY

Use only the power supply included with the product to

ensure best performance and safety. Maintenance should

only be provided by Ingenico authorized technician.

Failure to comply with these instructions will void the

manufacturer’s responsibility.

This symbol indicates an important Warning.

This symbol indicates a piece of advice.

Move 5000

900017771 R11 000 07/0117

2_Presentation

WARNING

The power supply unit provided with your equipment

is specially designed for Ingenico terminals. Do not use

any other power supply. The use of a power supply with

apparently similar voltage/current characteristics may

damage your terminal.

2_1 Content of the box

2_1_1 Terminal

MOVE/5000 terminal unit equipped

with a paper roll

A battery pack disconnected

Power adapter

User guide

Move 5000

900017771 R11 000 07/0117

ADVICE

Keep the packaging. It must be re-used whenever the termi-

nal is shipped.

2_2 Overview of the MOVE/5000

Terminal unit

3’’5 LCD Display with

touch panel

Backlit keyboard

Smart card reader

Easy loading printer

Magnetic

card reader

Move 5000

900017771 R11 000 07/0117

Compartment where are located:

the battery pack

the modules SAM1/SAM2/SIM1/SIM2

the 2nd Smart card reader (optional)

Move 5000

900017771 R11 000 07/0117

2_3 Keyboard details and functiona-

lity

Weight

(without paper roll nor

battery)

310g

Dimensions (L x w x h) 169x78x57 mm

Electrical mains network 100-240VAC / 50-60 Hz - Class II

equipment

Connections on terminal

Micro USB AB serial link

Power connector

Contacts for Cradle

Some keys can have other functions according to the appli-

cations that are in the terminal.

The functions key accesses

the different application

menus

The red key cancels the

procedure in progress

The yellow key cancels the

last character

The green key validates input

selections and information.

It is also used to switch on

the terminal

Feed paper a few centimers

if pressed for a long time

(more than 2 seconds)

Move 5000

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2_4 Touch panel

The Move/5000 device is equipped with touch panel that allows you

capture functions and menus by your nger or using a stylus.

3_Use of the terminal

3_1 Switching off the terminal

ADVICE

Before to use the terminal, always check if the roll of paper

is present.

If the battery is empty and the terminal in use is removed from its

base, the terminal automatically shuts off.

It may also be switch by pressing simultaneously and (yellow

key) for one second.

In order to restart the terminal, press on the keyboard.

3_2 Reading card

The card can be read either from bottom to top or from top

to bottom, with the stripe facing the terminal.

Use a regular movement in order to ensure a reliable card

reading.

Magnetic stripe card

Move 5000

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Card reader: insert the card horizontally with the chip facing

upwards and leave in position throughout the transaction.

Smart card

2nd card reader (Optional): is located under terminal

trapdoor (on back of the terminal). Insert the card up side

down chip facing the terminal.

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