Ingenico Lane/8000 Manual de usuario

www.ingenico.com

28-32, boulevard de Grenelle, 75015 Paris - France / (T) +33 (0)1 58 01 80 00 / (F) +33 (0)1 58 01 91 35

Ingenico - SA au capital de 47 656 332 / 317 218 758 RCS Nanterre

Lane/8000

User Guide

Lane/8000

900030066 R11 000 02/0119

Contents

1_Introduction 4

2_Unpacking

3_Recommendations

3_1 Safety

3_2 Security of your terminal

(tampering attempt detection)

3_3 Main Characteristics

3_3_1 Terminal

3_3_2 Power characteristics

4_Daily use

4_1 Card reading

3_3_3 Lane/8000 Power values in different

modes

3_4 Functional description

3_5 Installation & Connections

3_5_1 Positionning the terminal

3_5_2 Inserting SAM (Secure access module)

and Micro SD

3_5_3 Connecting the terminal to the host

3_5_4 Setting the Lane/8000 on the standpole

adaptor

4_1_1 Swiping a card

4_1_2 Inserting a smart card

4_1_3 Reading a contactless card

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4_2 Signature capture

4_3 Audio

5_Maintenance

5_1 Cleaning of the terminal

5_2 Transport and storage

5_3 Troubleshooting

6_Cables

7_Norms & Marking

7_1 Federal Communications

Commission (FCC) Statement

7_2 Industry Canada (IC) Statement

7_3 Environment (WEEE, Batteries and

Packaging)

7_4 Marking

4_4 Camera (optional)

Lane/8000

900030066 R11 000 02/0119

1_Introduction

Thank you for choosing an Ingenico payment terminal.

We recommend you to read carefully this user guide: it gives you

the necessary information about safety precautions, unpacking,

installation and maintenance of your terminal.

WARRANTY / SECURITY

To benet from the guarantee-related product, and to

respect the security, we ask you to use only the power

supply delivered in box with the product, entrusting

maintenance operations only to an authorized person.

Failure to comply with these instructions will void the

manufacturer’s responsibility.

This symbol indicates an important Warning.

This symbol indicates a piece of advice.

Lane/8000

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2_Unpacking

According to the model, the following items are included in the

packaging box (including optional accessories) :

The box may also include the following items depending on your

working conguration :

The power supply unit provided with your equipment is

specially designed for it. Do not use any other power supply.

CAUTION

Keep the packaging. It must be re-used whenever the

terminal is shipped.

ADVICE

Power supply unit and power cord

A stylus

Modules

Screws to x the main cable and the module

Cable (specic to connectivity requirements)

An installation guide

The terminal

Lane/8000

900030066 R11 000 02/0119

Power Supply

Unit Supplier

3_Recommendations

3_1 Safety

Power on/Power down - Emergency stop

To power on or power down the terminal, connect or disconnect the

power supply from the electric outlet.

Power supply unit

Only use the power supply AC/DC provided with Lane/8000

or the power provided by a cash register limited power

source (LPS).

CAUTION

Authorized power supply units :

Type Supplier

reference

Electrical

characteristics

Ingenico

part number

PHIHONG

TECHNOLOGY

Co. Ltd

Desktop PSM24W-

080L6IN-R

8VDC 3A

Level VI 296198809

Desktop Power Supply units have to be connected to the mains with

one of these cables :

- Power cord 189609046 (EU)

- Power cord 188413214 (US)

CAUTION

The terminal is tted with a lithium battery cell which is

not accessible to the user. Only a qualied technician is

authorized to open the unit and change this component.

Risk of explosion if the battery is replaced by an incorrect

type. Dispose of used battery according to the instructions.

Lithium battery cell

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900030066 R11 000 02/0119

Electrical power supply network

Must be installed near the equipment and easily accessible;

Must meet standards and regulations in the country of use.

Explosion areas

Certain regulations restrict the use of radio equipment in chemical

plants, fuel depots and any site where blasting is carried out. You are

urged to comply with these regulations. The terminal shall be protected

by a specially tted and certied cover enabling use in proximity to a

fuel pump.

3_2 Security of your terminal

(tampering attempt detection)

Your device fulls current applicable PCI PTS security requirements.

Upon receipt of your terminal you should check for signs of tampering

of the equipment. It is strongly advised that these checks are

performed regularly after receipt. You should check, for example: that

the keypad is rmly in place; that there is no evidence of unusual wires

that have been connected to any ports on your terminal or associated

equipment, the chip card reader or any other part of your terminal.

Such checks would provide warning of any unauthorised modications

to your terminal, and other suspicious behaviour of individuals that

have access to your terminal.

Your terminal detects any “tampered state”. In this state the terminal

will repeatedly ash the message” Alert Irruption!” and further use of

the terminal will not be possible. If you observe the “Alert Irruption!”

message, you should contact the terminal helpdesk immediately.

You are strongly advised to ensure that privileged access to your

terminal is only granted to staff that have been independently veried

as being trustworthy.

The terminal must never be put in or left at a location where it could be

stolen or replaced by another device.

as being trustworthy.

The terminal must never be put in or left at a location where it could be

stolen or replaced by another device.

The electrical outlet must meet the following criteria:

Connection of headset on audio jack

An excessive acoustic pressure of headset can involve

deafness!

CAUTION

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900030066 R11 000 02/0119

If the warranty label is torn or removed, the warranty will

be void.

WARNING

Positioning of the Lane/8000 on check stand must be in

such a way to make cardholder PIN (Personal Identication

Number) spying infeasible.

Installing device on an adjustable stand must be in such a

way that consumers can swivel the terminal sideways and/

or tilt it forwards/backwards to a position that makes visual

observation of the PIN-entry process difcult.

Positioning of in-store security cameras such that the

PIN-entry keypad is not visible. NEVER ask the customer

to divulge their PIN Code. Customers should be advised to

ensure that they are not being overlooked when entering

their PIN Code.

CAUTION

This equipment may not be modied, altered or changed in

any way without signed written permission from Ingenico

CAUTION

Lane/8000

900030066 R11 000 02/0119

3_3 Main Characteristics

3_3_1 Terminal

Display

Touchscreen

796g

200 (L) x 205,5 (W) x 44 (H) mm

7” backlit LCD, WVGA (800 x 480 pixels)

Capacitive

Weight

(Poids, Gewicht)

Size

(dimensions, Maße)

Max altitude

from 0°C to +45°C

85% RH non-condensing at +40°C

2000 m

Ambient temperature

Max relative humidity

Operating conditions

-20°C, +70°C

85% at +55°C

Storage temperature

Max relative humidity

Storage conditions

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3_3_2 Power characteristics

The Lane/8000 can be powered by several ways :

An external power supply unit

By POE (Power over Ethernet)

By USB (12VDC)

Model Name

Weight

Size

(l x w x h)

Class

Input

voltage

PSM24W-080L6IN-R

Power supply units

The characteristics for each type of power supply are detailed

hereafter.

296198809

Ouput

voltage

243 g (8.57 oz)

120 x 50 x 31 mm

Level VI

AC 100-240V

50-60Hz

DC 8V 3A

The power supply unit provided with your equipment is

specially designed for this Ingenico terminal. Do not use

any other power supply. The use of a power supply with

apparently similar voltage/current characteristics may

damage your terminal.

WARNING

Dans le cas où vous choisiriez d’utiliser un bloc alimentation,

assurez-vous de n’utiliser que le bloc d’alimentation qui a

été conçu spécialement pour votre terminal. N’utilisez pas

d’autre bloc d’alimentation. L’emploi d’un bloc d’alimentation

présentant des caractéristiques apparemment similaires de

tension/intensité peut endommager votre terminal.

AVERTISSEMENT

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