Ihse Draco tera 480 Series Manual de usuario

Document IP Gateway-xx_REV01.00_en

Edition: 2022-11-22

USER MANUAL

Draco tera IP Gateway

Functional Quick Setup Guide

Series 480

Introduction

This manual contains

important safety instructions as well as instructions for setting up the product and

operating it. Read carefully through the User Manual before you switch on the product. Observe the general

safety instructions (see chapter

2, page 8) and additional instructions in the respective chapters.

Product Identification

The model and serial number of your products are indicated on the bottom of our products. Always refer to this

information when you need to contact your distributor or the support of IHSE GmbH (see chapter 11, page 42).

Trademarks and Trade Names

All trademark and trade names mentioned in this document are acknowledged to be the property of their respective

owners.

Validity of this Manual

This manual applies to all products of the Draco tera IP Gateway. Please note the change log for this manual in

chapter 15, page 46.

The manufacturer reserves the right to change specifications, functions or circuitry of the series described here

without notice. Information in this manual can be changed, expanded, or deleted without notice. You can find the

current version of the manual in the download area of our website.

the manufacturer.

Available Documentation

Name Format Description Provision

User Manual PDF Provides an overview of the product together with technical

data and safety instructions.

Contains all instructions required to

operate the product to a

basic level.

Download from

website

Quick Setup Print Provides a quick installation guide and safety instructions Contained in the

scope of delivery

Contact

IHSE GmbH

Benzstraße 1

88094 Oberteuringen

Germany

phone: +49 7546-9248-0

fax: +49 7546-9248-48

e-mail: info@ihse.com

website: https://www.ihse.com

Draco tera IP Gateway Table of Contents

Table of Contents

Table of Contents .......................................................................................................................................................... 3

1Important Information ........................................................................................................................................... 5

1.1 Purpose of this manual................................................................................................................................ 5

1.2 Firmware and Software ............................................................................................................................... 5

1.3 Symbols for Warnings and Helpful Information........................................................................................... 5

1.4 Terms and Spellings.................................................................................................................................... 5

1.5 Intended Use ............................................................................................................................................... 6

1.6 Certificates/Directives.................................................................................................................................. 7

1.6.1 North American Regulatory Compliance ..................................................................................... 7

1.6.2 EU Declaration of Conformity ...................................................................................................... 7

1.6.3 WEEE .......................................................................................................................................... 7

2Safety instructions ................................................................................................................................................ 8

3Consignes de Sécurité.......................................................................................................................................... 9

4Description ...........................................................................................................................................................10

4.1 System Overview IP Gateway...................................................................................................................10

4.1.1 Installation Example - Matrix System with IP Gateway Board...................................................10

4.1.2 Installation Example - Matrix Grid with two Matrices connected via IP Gateway Board ...........11

4.1.3 Installation Example - Matrix System with IP Gateway CONs connected via IP Gateway .......12

4.1.4 Installation Example - Matrix Grid with two Matrices and IP Gateway CONs

connected via IP Gateway ......................................................................................................... 13

4.2 Product Types ...........................................................................................................................................14

4.2.1 Draco tera flex Grid Cat X 1G and Fiber 1G.............................................................................. 14

4.2.2 IP Gateway Board for Draco tera enterprise .............................................................................14

4.3 Accessories ...............................................................................................................................................14

5Access Options ................................................................................................................................................... 15

5.1 Command Mode........................................................................................................................................ 15

5.2 Control Options via Management Software ..............................................................................................17

5.2.1 Management Software Menu Structure .....................................................................................17

5.2.2 Management Software Toolbar .................................................................................................18

5.2.3 Management Software Mouse Control ......................................................................................18

5.2.4 Management Software Keyboard Control ................................................................................. 19

5.2.5 Management Software Reload Options.....................................................................................19

5.2.6 Management Software Context Function .................................................................................. 19

5.2.7 Management Software Sort Function ........................................................................................20

5.2.8 Management Software Filter Function.......................................................................................20

5.2.9 Management Software Report Function .................................................................................... 21

6Installation............................................................................................................................................................ 23

6.1 Setting up the Hardware ...........................................................................................................................23

6.1.1 Connecting two Matrices via IP Gateway Board .......................................................................23

6.1.2 Connecting an IP Gateway CON via Network Switch to the IP Gateway..................................23

6.2 Connecting the Management Software with the Matrix ............................................................................24

6.2.1 Installing the Management Software ......................................................................................... 24

6.2.2 Setting up Network and Firewall Releases................................................................................25

Table of Contents Draco tera IP Gateway

6.2.3 Connecting the Matrix to the Computer .....................................................................................25

6.2.4 Starting the Management Software ...........................................................................................26

6.2.5 Connecting to the Matrix with known IP Address ......................................................................27

6.2.6 Connecting to the Matrix via Device Finder ...............................................................................28

7Configuration .......................................................................................................................................................30

7.1 Configuring IP Gateway Connections .......................................................................................................30

7.1.1 Setting an IP Gateway Connection............................................................................................30

7.1.2 Deleting an IP Gateway Connection..........................................................................................34

8Maintenance .........................................................................................................................................................35

8.1 Querying the Device Status via Management Software............................................................................35

8.2 Querying the Port Status of a Matrix Grid .................................................................................................36

8.3 Querying the Network Status ....................................................................................................................37

9Troubleshooting ..................................................................................................................................................38

9.1 IP Connection Failure................................................................................................................................38

10 Technical Data .....................................................................................................................................................39

10.1 Interfaces...................................................................................................................................................39

10.1.1 RJ45 (Interconnect) ...................................................................................................................39

10.1.2 Fiber SFP Type LC (Interconnect) .............................................................................................39

10.2 Interconnect Cables ..................................................................................................................................39

10.2.1 Cat X ..........................................................................................................................................39

10.2.2 Fiber ...........................................................................................................................................40

10.3 Connector Pinouts .....................................................................................................................................41

10.3.1 RJ45 (Interconnect) ...................................................................................................................41

10.3.2 Fiber SFP Type LC (Interconnect).............................................................................................41

11 Technical Support ...............................................................................................................................................42

11.1 Support Checklist ......................................................................................................................................42

11.2 Shipping Checklist .....................................................................................................................................42

12 Glossary ...............................................................................................................................................................43

13 Index......................................................................................................................................................................44

14 Table of Figures ...................................................................................................................................................45

15 Change Log ..........................................................................................................................................................46

Draco tera IP Gateway Important Information

1 Important Information

1.1 Purpose of this manual

This manual describes the settings for using Draco tera IP Gateways with Draco vario IP Gateway CONs. This

manual serves as a supplement to the Draco tera manuals. For comprehensive information about IHSE matrix

systems, please refer to the Draco tera manuals.

1.2 Firmware and Software

The information in this manual refers to the latest extender firmware available at the date of manual release. Please

refer to the change log (see chapter 15, page 46) for user manual updates.

1.3 Symbols for Warnings and Helpful Information

The meaning of the symbols used for warnings and helpful information in this manual is described below:

WARNING

WARNING indicates a hazardous situation which, if not avoided, could result in death or serious injury.

CAUTION

CAUTION, used with the safety alert symbol, indicates a hazardous situation which, if not avoided, could result in

minor or moderate injury.

NOTICE

NOTICE identifies information, if not observed, endangers the functionality of your device or the security of your

data.

This symbol indicates instructions for procedures recommended by the manufacturer for an effective utilization of

the device potential.

This symbol indicates information about special features on the device or when using device and function

variants.

1.4 Terms and Spellings

Uniform terms and spellings are used in this manual for better readability or easier assignment.

The following spellings are used for products and system descriptions:

Term

Description

Tera Tool Management software

Source Computer, graphics card (USB, video, audio, data)

Sink Console (monitor, keyboard, mouse, video, audio, data)

CPU Unit Encoder to connect to the source.

CON Unit Decoder to connect at the peripherals.

IP Gateway Draco tera IP Gateway, a Draco tera matrix containing an IP Gateway board

IP Gateway CON Draco vario IP Gateway CON, a Draco vario extender module (decoder) containing the IP

Gateway technology

Important Information Draco tera IP Gateway

The following spellings are used for keyboard commands:

Keyboard command Description

key Key on the keyboard

key + key Press keys simultaneously

key, key Press keys successively

2x key Press key quickly, twice in a row (like a mouse double-click)

The following spelling is used for, e.g., descriptions of editing files or updating firmware:

Keyboard command Description

Config.txt

E.g., file name

#CFG

E.g., file content

The following spellings are used for software descriptions:

Spelling Description

Bold print Description of terms that are used in the management software, e.g., menus and buttons

Bold print > Bold print

Management software: selection of a menu item in the menu bar or the toolbar, e.g.,

Extras > Options

Mouse button Description

Left mouse button Primary mouse button* (default in most operating systems)

Right mouse button Secondary mouse button*

* Unless you have customized your mouse settings in the used operating system.

Descriptions containing "click", "mouse click" or "double-click" each means a click with the primary (left) mouse

button. If the right mouse button has to be used, this is explicitly declared in the description.

1.5 Intended Use

The IP Gateway is used to establish connections via IP from consoles (monitor, keyboard, mouse, and other

peripheral devices) to various sources.

The 10G IP Gateway board, available for Draco tera enterprise and Draco tera flex can be configured for eight 1G

KVM channels to connect to other IP Gateways or to IP Gateway CONs for transmitting KVM, audio and data signals.

The connection between the IP Gateways or between an IP Gateway CON and a network switch can be made by

10G fiber cables.

NOTICE

Interferences when the immunity limit values are exceeded

If the limit values listed in EN55024 are exceeded, reliable and fault-free functioning of the devices cannot be

guaranteed.

NOTICE

Radio interference in a domestic environment

This is a Class A product. In a domestic environment, this product may cause radio interference in which case the

user may be required to take adequate measures.

Follow the safety and installation instructions given in this manual.

Use connection cables according to the specifications for the length and type given in this manual.

Draco tera IP Gateway Important Information

1.6 Certificates/Directives

1.6.1 North American Regulatory Compliance

This equipment has been found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC

Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment

is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy

and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio

communications. Operation of this equipment in a residential area is likely to cause harmful interference in which

case the user will be required to correct the interference at his own expense.

Changes or modifications not expressly approved by the party responsible for compliance could void the user’s

authority to operate the equipment.

Shielded cables must be used with this equipment to maintain compliance with radio frequency energy emission

regulations and ensure a suitably high level of immunity to electromagnetic disturbances.

All power supplies are certified to the relevant major international safety standards.

1.6.2 EU Declaration of Conformity

Please find the EU Declaration of Conformity for the device under:

www.ihse.com/eu-declaration-of-conformity

A copy of the original, product-specific EU Declaration of Conformity can be provided upon request. For contact

details, see page 2 of this manual.

1.6.3 WEEE

The manufacturer complies with the EU Directive 2012/19/EU on the prevention of waste electrical and electronic

equipment (WEEE).

The device labels carry a respective marking.

Safety instructions Draco tera IP Gateway

2 Safety instructions

To ensure reliable and safe long-term operation of your device, please note the following guidelines:

Read this user manual carefully.

Read the manual for the chassis in which the extender modules are installed. The instructions, safety and

warning notes contained therein must also be observed.

Only use the device according to this user manual. Failure to follow the instructions described can result in

personal injury, damage to the device, or endanger the security of your data.

Take any required ESD precautions.

Installation Location

While operating the device can get warm. Damage to the device can occur in a damp environment.

Use the device only in dry, indoor environments.

Use the device only in a room with adequate ventilation.

Place the device at a sufficient distance from the operator.

Connection

Check the device for visible damage before connecting it.

Only connect the device if the device and the ports are not damaged.

Only use cables supplied by the manufacturer or cables that comply with the technical specification, see

chapter 10, page 39.

Only connect the device to KVM devices using the interconnecting cable - not to other devices, particularly not to

telecommunications or network devices.

Draco tera IP Gateway Consignes de Sécurité

3 Consignes de Sécurité

Pour garantir un fonctionnement fiable et sûr de votre périphérique à long terme, veuillez respecter les directives

suivantes :

Lisez attentivement ce manuel d'utilisation.

Lisez le manuel d'utilisation du châssis dans lequel les modules d'extension sont installés. Les instructions, les

consignes de sécurité et les avertissements qu'il contient doivent également être respectés.

N'utilisez le périphérique que conformément à ce manuel d'utilisation. Le non-respect des instructions décrites

peut entraîner des blessures corporelles, endommager le périphérique ou mettre en danger la sécurité de vos

données

Prenez toutes les précautions nécessaires contre les décharges électrostatiques.

Emplacement de l'installation

Pendant le fonctionnement, le périphérique peut chauffer. Le périphérique peut être endommagé dans un

environnement humide.

N'utilisez le périphérique que dans un environnement sec et intérieur.

N'utilisez le périphérique dans un lieu correctement ventilée.

Placez le périphérique à une distance suffisante de l'opérateur.

Connexion

Avant de connecter le périphérique et les unités d'alimentation, vérifiez qu'ils ne présentent pas de dommages

visibles.

Seulement connectez le périphérique que si le périphérique et les ports ne sont pas endommagés.

Seulement utilisez des câbles fournis par le fabricant ou des câbles conformes aux spécifications techniques,

voir chapitre 10, page 39.

Ne connectez le périphérique qu'à des périphériques KVM à l'aide du câble d'interconnexion - pas à d'autres

périphériques, en particulier pas à des périphériques de télécommunications ou de réseau.

Description Draco tera IP Gateway

4 Description

4.1 System Overview IP Gateway

The current Draco tera flex allows to configure one of the two 10G interfaces for using as IP Gateway with eight IP

KVM channels per rack unit.

4.1.1 Installation Example - Matrix System with IP Gateway Board

Fig. 1 Example 1 - Matrix system installation with IP Gateway board

1 Sources

CPU Units

Draco tera flex, with 10G IP Gateway board,

configurable for eight 1G KVM channels

4 Single-Mode Fiber LC Duplex for up to eight

1G KVM channels

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