Igloohome Smart keybox Manual de usuario

Congrats on

your shiny new

smart keybox.

version 1.1

Quick-start guide

Test your Keybox

Tap 1234 to unlock the Keybox. Your

Keybox is now ready for set up!

Set up your Keybox as shown in the

section ‘Using keybox on app’

To unlock Keybox

‧Key in generated PIN code, or

‧Use Bluetooth Unlock on app

To lock Keybox

‧Close the Keybox and it will lock

automatically after 1 second

App Programming

1. To change Master PIN code:

Home > Select Lock > Lock Info >

Second tab on bottom (PIN) > Master

PIN > ‘Edit’ icon > Enter PIN code (6-8

digits) > Re-enter PIN code > Conrm >

Press any key on your lock

2. To create custom PIN code:

Home > Select Lock > One-Time PIN

or Duration PIN > Choose Duration(for

Duration PIN) > Enter visitor name >

Add PIN

3. To create and share Bluetooth Key

Home > Select Lock > Lock Info >

Third tab on bottom (Bluetooth Key) >

‘Add’ icon > Enter details > Create Key

> Send Key

4. Reset lock

Home > Select Lock > Lock Info >

Fourth tab on bottom (Status) > Scroll

to the bottom > Clear PIN list > OK

Note: Clearing PIN list will remove all

generated PIN codes, but Master PIN

will remain.

Keybox programming

1. To change generated ad hoc PINs

to 6 digits of your choice:

On Keybox, key in Ad hoc PIN and

press for 2 seconds > 1 0 and tap

> Ad hoc PIN and tap > New user

PIN (6 digits) and tap > Repeat new

user PIN (6 digits) and tap

Note: PIN change will not be reected

on app

Package

Keybox

KeysBatteries

(sold separately)

Rubber Mount

Screws Screws Anchors

Specications

Model igloohome Smart Keybox v1.1

Dimensions 114.28(W) x 165.1(H) x 34 (T) mm

inner space of shackle 28(W) x 45.5(H)mm

Material Zinc Alloy, Steel, Silicon Rubber

Weight 1.5kg

Wireless Protocol Bluetooth 4.0

Current Rating (Standby) ~20uA

Current Rating (Active) ~20mA

Batteries 4 x AAA

Unlock Mechanism Bluetooth, PIN code

165 mm

34 mm 114 mm

side front

28 mm

45 mm

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful

interference, and (2) This device must accept any interference received, including interference that may cause undesired operation.

Features

Access

Master PIN Code Set a Master PIN code via

the igloohome app which is permanently

active. This can be used to unlock keybox

via keypad.

User PIN Code Generate up to 285 custom

PIN codes, each with selected duration,

which can be used to unlock keybox via

keypad.

Up to 100 PIN codes can be valid at the

same time. Choose between one-time,

permanent or duration PIN codes.

Master Bluetooth Key Open the keybox via

Bluetooth Key on the app.

User Bluetooth Key Generate Bluetooth

keys via the app, each with selected

duration.They can be sent to other app

users to open keybox via Bluetooth.

Bluetooth Keys can be temporarily disabled

or deleted.

Cloud Backup of Master Access

Master access is tied to user account

instead of phone. Any phones logged in to

user account will have full control of the

lock.

Locking

Simply close the keybox, and it locks

automatically after 1 second.

Unlocking

PIN Code

Key the PIN code (generated from app) on

the keypad, and the Keybox unlocks. Open

the Keybox by placing ngers at the neck of

the Keybox (as shown by the arrows in the

diagram on the right), then pulling the front

panel of the Keybox towards you.

If you tap in a wrong digit, you can press the key

to restart. Alternatively, you can just re-tap in your

PIN code. If your last 8 digits are correct and the total

number of digits tapped does not exceed 16 digits,

the Keybox will unlock.

Bluetooth Key

Basic Unlock

Run the igloohome app and select the

Bluetooth Key tab. Press unlock on the

app. Approach the Keybox and it will unlock

once it is within range (about 1 metre).

Open the Keybox as per diagram.

Easy Unlock (optional)

Leave the igloohome app running

throughout the day. Tap the keypad of the

Keybox for it to light up, and it will unlock.

Open the Keybox as per diagram.

The app must be running front-end. Easy unlock will

not work if your phone OS shuts the app down.

step 1

step 2

Security

Security Lock-out Mode If 16 incorrect

digits are keyed into the igloohome

Keybox for 5 consecutive times, it will

freeze and not accept any more PIN codes

for the next 5 minutes. This is to deter

unwanted guessing of PIN codes.

Automatic Re-lock

If Keybox is unlocked but remains un-

opened for 60 seconds, it will automatically

re-lock.

Security Alarm

If the Keybox is not closed properly, it will

beep to indicate that it is not secure.

Decoy Code Up to 8 decoy digits can be

entered prior to the actual PIN code to

deter guessing of the PIN code.

Battery

Battery Consumption 4 AAA Alkaline

batteries can allow up to 5,000 keybox

open and close operations (approx. 12

months)

Low Battery Indicator LED light changes

to red breathing light when battery life is

below 20%. The battery level can also be

monitored on the app and is updated

during Bluetooth Unlock.

Emergency Jump Start If battery power is

drained, an external 9 Volt battery can be

used to provide emergency power. The 2

pins of the battery must be aligned with

the 2 pins on the Keybox as shown in the

diagram below.

Installation

Secure it on a handle or latch

Mount it on a surface

side

Using keybox on app

1. Set up keybox on app

Download igloohome app from App Store/

Google Play

existing account on app

Pairing

Ensure that the Keybox is kept open for this

section

Select Select Menu > Set Up Home >

Choose Your Product > Add New Lock to

New Home (or Existing Home for existing

user) > If new home, create a New Home

before proceeding

Tap on the Keybox keypad to light it up, then

click on ‘next’ in the app.

Choose the Keybox from the list to initiate

pairing

App will show “Connecting to device”

Name your lock and associate to home

2. Check that Keybox has been

paired successfully

Select Menu > Home (ensure that the

keybox is currently locked)

Tap on Unlock icon next to Keybox name

Press any key on your keybox

Keybox unlocking indicates that it has been

paired successfully. Good job!

On the rare occasion that pairing is

unsuccessful, here are some steps you can

take

• Try with a different mobile device, using

the same username and password

• Update your phone’s Operating System to

the latest version

• Restart the bluetooth and internet

connection on your mobile device

• Restart Igloohome’s application on your

mobile device

• Switch to brand new batteries

3. Set Master PIN

Go to the Lock Info page (via Home by

clicking on the lock name under your

listing)

Go to the PIN tab, (second tab on Lock Info

page) tap on Master PIN. Click on the edit

icon.

Enter the new Master PIN code, between

7-10 digits. Re-enter it > Conrm

Within 2 seconds, press any key on your

keybox

Keybox will lock to indicate that Master PIN

code has been set successfully.

4. Adding new User PIN

Go to the Lock Info page (via Home by

clicking on the lock name under your

listing)

Click on Create PIN code, select One Time

PIN, Permanent PIN, or Duration PIN.

On your Lock Info page, under List of PIN

codes you should see the new user code.

Note: One Time PIN - must use within 8

hours of PIN creation.

Permanent PIN - must use within 24 hours

of PIN creation.

Duration PIN - must use within 24 hours of

PIN start date.

5. 6-Digit User PIN

If you would like to change a generated

ad hoc PIN to a 6-digit PIN of your choice,

follow the following steps. Once ad hoc

PIN is generated, user must key this PIN

onto keybox to activate the code before

proceeding.

Press for 2 seconds >

Key 1 0 and tap > Ad hoc PIN and tap

> New 6-digit PIN and tap > New 6-digit

PIN and tap

For example, if the generated custom PIN

code is 1234 5678, and user would like to

change it to 010101, Press for 2 seconds

> Key 1 0 > 1234 5678 > 010101 >

010101

Note that master PIN codes cannot be

changed via this method. Also, the new user

PIN code will not be reected on the app.

6. Removing used PIN

Go to the Lock Info page (via Home by

clicking on the lock name under your

listing)

Under List of PIN codes, select the user

code you would like to delete

Click on “...” next to the PIN code and select

‘Remove from List”

The user code will be removed from your

app view.

Note Unused codes cannot be deleted from

the Keybox unless the Keybox is reset

7. View access logs

Go to the Lock Info page > Bluetooth

Unlock tab > Access Logs icon (top right

corner).

Access logs for bluetooth keys and PIN

codes will be displayed.

Do note that only successful Keybox

unlocks will be logged.

Do note that access logs for PIN codes

will only be updated each time the Master

owner uses a bluetooth key - they will not be

updated remotely.

8. Bluetooth Key Sharing

To send and share a Bluetooth Key,

(a) go to Home > Lock Info > Third tab

on the bottom > Click on Add > add a

description and key in the Start and End

Date and Time > Create a Bluetooth key

(b) go to Home > Lock info > Third tab on

the bottom > Click on “...”> Share via QR

code or link

To receive a Bluetooth Key

(a) Download the igloohome app

(b) For new users: Register for an account;

For existing users: Logiin to your account

> Visits > Click on the QR code scanner

button

(d) To receive key via link, click on the URL

and follow the instructions

To use a Bluetooth Key,

(a) Ensure Bluetooth and internet

connections are active

(b) go to Home > Visits > Tap on green

circle to unlock

To delete a Bluetooth Key,

(a) go to Home> Lock info > Third tab on the

bottom > Click on “...” next to the Bluetooth

key> Revoke

9. Reset keybox

Go to the Lock Info page (via My Home

by clicking on the lock name under your

listing)

Go to the status tab (fourth tab on the lock

info page). Click on Clear PIN list.

Note that once keybox has been reset, all

user codes previously generated are no

longer valid. Master PIN code remains

unchanged.

9. Airbnb Connect

Airbnb Connect automates the generation

of PIN codes for your Airbnb guests based

on their approved reservations. It usually

costs USD$4.99 per month, but is currently

on free trial.

Here are the steps to activate Airbnb

Connect:

Step 1: Connect to Airbnb account

Open the igloohome app > Menu (top left

hand corner) > click on prole picture

(top left hand corner) > click ‘Connect

with Airbnb’ button > Log into your Airbnb

account

Step 2: Sync each Airbnb listing with your

igloohome listing

Return to menu > Set Up Home > Select

your product > Manage Homes > Select the

igloohome listing which you want to sync

with your Airbnb listing > Under ‘Connect

Providers’, click on Airbnb > Select the

Airbnb listing you want to sync and click

‘Conrm’

Step 3: Automate check-in for the listing you

have synced

Now that the listings are synced, return to

menu > Reservations > Refresh the page

by dragging down > select the igloohome

listing that you have synced > click

‘Automate check-in’ > Start free trial > OK

To Deactivate Airbnb connect,

Step 1: Go to Airbnb website (for Hosts)

> Account > Connected Apps > Select

igloohome App and Disconnect.

Step 2: Write in to support@igloohome.

co to request for notications for future

reservations to be removed.

App instructions may change as we

update our app interface.

For the full updated app guide, visit

http://bit.ly/iglooappManual.

For FAQs, visit http://bit.ly/iglooFAQ

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