HUANUO HNSSK4 Manual de programación

Gas Spring Dual and Single Monitor Mount

Trouble-shooting Manual V1.0

HNSSK2

HNDSK3

HNTSK1

HNSSK4

HNDSK4

Case Solution

Monitor/Arm falls down or drops or facing down

Monitor/Arm pops up

Step 1

Check and make sure your monitor is 13”-32”(for Model HNSSK2 /

HNDSK3 / HNTSK1), monitor is 13”-27”(for Model HNDSK4 /

HNSSK4)，weighing up to 19.8 lbs (for Model HNSSK2/

HNDSK3),weighing up to 14.3 lbs (for Model HNTSK1/ HNDSK4 /

HNSSK4), with VESA Mounting pattern of 75x75 or 100x100

Step 2

Adjust the gas spring tension. Use the Allen Key to Adjust the screw

on the arm. Turn counter-clockwise(+) to increase gas spring tension

till it can hold the weight of your monitor.

This solution can be applied ALL HUANUO gas spring dual and single

monitor mounts like HNSSK2 / HNDSK3 / HNTSK1/ HNDSK4 /

HNSSK4.

You may need to turn the screw by many circles to tighten the arm

(1 cirlcles 1 lbs).

Use the Allen Key to Adjust the screw on the arm. Turn clockwise(-)

to reduce gas spring tension till the monitor can stay at the position

needed.

This solution can be applied ALL HUANUO gas spring dual and single

monitor mounts like HNSSK2 / HNDSK3 / HNTSK1/ HNDSK4 /

HNSSK4.

You may need to turn the screw by many circles to loosen the

arm (1 cirlcles 1 lbs).

Fall down

Upward

Case

Solution

Case Solution

The cover will be damaged after installation

(for model HNSSK2 / HNDSK3 / HNTSK1).

If the wire cover is damaged, please contact us.

Stand is not high enough The maximum height from the VESA center to the desktop is 19.6",

and the lowest height from the VESA center to the desktop is 6.8".

(for model HNSSK2 / HNDSK3 / HNDSK4).

Solution

Type1

(for model HNSSK2 / HNDSK3 / HNTSK1).

Step 1 : The ﬁrst step is to gently open the four sides

of the wire cover.

Step 2 : Use a wire cover to hold the clip under the

arm.

19.6”

6.8”

Step1:

Gently open outward

Step2:

buckle

Gently push up

Type 1

Type 2

Type2

Use the wire cover to fasten the clip under the arm

and gently push it forward.

Case Solution

Bolt/screw stripped

Cable clip cracks

Other accessories damaged or missing

Please don’t hesitate to CONTACT us at [email protected] or

800-556-0533 Mon-Fri 10am - 6pm (PST) (USA) with your order id

and shipping information and we will soon send you the replacement

of the parts needed.This solution can be applied to ALL HUANUO

products.

Case Solution

75X75

100X100

VESA plates are not compatible

Case A: Your monitor VESA holes are over 100*100mm

Case B: Your monitor VESA holes are over 100*100mm or

has no VESA holes at all

Solution A: If your monitor VESA holes are no larger than 200*200,

you can use a HUANUO VESA Adapter Extension Plate to solve this

problem. Please search “HNMUA2” on Amazon and get this

extension plate for installation.

Solution B: If your monitor size is between 13”and 32”, you can

use a HUANUO Adapter Kit to solve this problem. Please search

“HNMUA1” on Amazon and get the adapter kit for your monitor.

Stand tilt

For HNTSK1: The product is tilted. 1. Please make sure your desk is not a Particleboard;

2. Remove the monitor；

3. screw the desk clamp to the tightest position, and hang the monitor.

Check for tightening

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