HP Pro Slate 10 EE G1 Manual
HP Pro Slate 10 EE G1
HP Pro Tablet 10 EE G1
Maintenance and Service Guide
IMPORTANT! This document is intended for
HP authorized service providers only.
© Copyright 2015 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. SD Logo is a
trademark of its proprietor.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in
the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors or
omissions contained herein.
First Edition: January 2015
Document Part Number: 797049-001
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your tablet.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this tablet, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and
software) within 14 days for a refund subject
to the refund policy of your place of purchase.
For any further information or to request a full
refund of the tablet, please contact your local
point of sale (the seller).
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place
the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do
not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or
rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such
as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-
accessible surface temperature limits defined by the International Standard for Safety of Information
Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 External component identification ................................................................................................................. 5
3 Illustrated parts catalog ................................................................................................................................ 6
Locating the serial number, product number, and model number ...................................................................... 6
Tablet major components ..................................................................................................................................... 7
Miscellaneous parts ............................................................................................................................................. 11
4 Removal and replacement preliminary requirements ..................................................................................... 13
Tools required ...................................................................................................................................................... 13
Service considerations ........................................................................................................................................ 13
Plastic parts ....................................................................................................................................... 13
Cables and connectors ...................................................................................................................... 13
Grounding guidelines ........................................................................................................................................... 14
Electrostatic discharge damage ....................................................................................................... 14
Packaging and transporting guidelines ......................................................................... 15
Workstation guidelines ................................................................................ 15
5 Removal and replacement procedures ........................................................................................................... 17
Tablet component replacement procedures ...................................................................................................... 17
HP Touchpoint Manager software (HP Pro Slate 10 EE G1 tablet models only) ................................................ 17
Unlocking the device and disabling Always On Remote Management (HP Pro Tablet 10 EE G1 tablet
models only) ........................................................................................................................................................ 17
Back cover ............................................................................................................................................................ 18
Battery ................................................................................................................................................................. 19
WWAN module ..................................................................................................................................................... 20
Rear-facing webcam ............................................................................................................................................ 22
Wireless antenna ................................................................................................................................................. 23
Sensor board ........................................................................................................................................................ 27
Display panel cable .............................................................................................................................................. 28
Power connector cable ........................................................................................................................................ 29
Front-facing webcam .......................................................................................................................................... 30
Transfer board ..................................................................................................................................................... 31
Speaker ................................................................................................................................................................ 33
System board ....................................................................................................................................................... 35
v
I/O cover ............................................................................................................................................................... 39
6 Using HP PC Hardware Diagnostics (UEFI) ...................................................................................................... 41
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 41
7 Specifications ............................................................................................................................................. 42
8 Backup and recovery .................................................................................................................................... 43
Backing up your information ............................................................................................................................... 43
Performing a system recovery ............................................................................................................................ 44
Changing the boot device order ........................................................................................................ 44
Using Windows Refresh or Windows Reset ...................................................................................... 44
9 Statement of memory volatility ................................................................................................................... 45
Nonvolatile memory usage ................................................................................................................................. 47
Questions and answers ....................................................................................................................................... 49
Using HP Sure Start (select models only) ........................................................................................................... 50
10 Power cord set requirements ...................................................................................................................... 51
Requirements for all countries ........................................................................................................................... 51
Requirements for specific countries and regions ............................................................................................... 51
11 Recycling .................................................................................................................................................. 53
Index ............................................................................................................................................................. 54
vi
1 Product description
Category Description HP Pro Slate 10 EE G1 HP Pro Tablet 10 EE G1
Product Name HP Pro Slate 10 EE G1 √
HP Pro Tablet 10 EE G1 √
Processor Intel® Atom™ Z3735F 1.83-GHz
processor (quad core)
Intel Atom Z3735G 1.83-GHz
processor (quad core)
√ √
Panel 10.1-in, (1280×800), WXGA,
AntiGlare (AG), ultraslim, light-
emitting (LED) backlit, 10-point
IPS capacitive TouchScreen
display panel
√ √
Graphics Intel HD Graphics with universal
memory architecture (UMA)
√ √
Stylus Support for passive stylus with
2.2-mm tip
Stylus garage located on back
cover
√ √
Memory Memory integrated onto
system board
Support for the following
memory configurations:
●2.0-GB, (4-Gbit, 256-MB ×
16 DDR3L, qty 4)
●1.0-GB, (4-Gbit, 256-MB ×
16 DDR3L, qty 2)
√ √
Mass storage Embedded MultiMedia Card
(eMMC) NAND flash v 5.0, in
32.0- and 16.0-GB
configurations
√
Embedded MultiMedia Card
(eMMC) NAND flash v 5.0, in
64.0- and 32.0-GB
configurations
√
Audio and video Mono speaker, 2-W, 2-CC
chamber
One digital microphone
DTS Audio
5.0-MP, high-definition (HD),
auto-focus, rear-facing
webcam
√ √
1
Category Description HP Pro Slate 10 EE G1 HP Pro Tablet 10 EE G1
Audio and video (continued) 2.0-MP, fixed-focus front-
facing webcam
√ √
Sensor Accelerometer
eCompass
√ √
Wireless networking Integrated WLAN + Bluetooth
combination:
802.11 a\b\g\n 2×2 (Foxconn
T77H462, Broadcom
BCM43241) with two antennas;
Bluetooth class 1 (10-meter
range), Bluetooth 4.0+LE,
included with WLAN module;
support for Miracast
√
802.11 a\b\g\n 2×2 (Foxconn
T77H462) with two antennas;
Bluetooth class 1 (10-meter
range), Bluetooth 4.0+LE,
included with WLAN module;
support for Miracast
√
GPS for Android WLAN
configurations only:
GPS module and one antenna
√
Global WWAN module with
GPS:
3G (HSPA+) M.2 module, data
only, modem: Intel XMM6260,
Huawei, MU736
2 WWAN antennas
√ √
NFC antenna NFC antenna √
External expansion Integrated micro SD Card
Reader (available only on
tablet models with
WWAN capability)
√ √
Ports ●Audio: 3.5-mm
headphone/microphone
combo jack (supports
North America-type
headset only)
●Micro HDMI port
●Micro USB 2.0 AB type
port
●Power connector
√ √
Power requirements Supports a 2-cell, 28.49-WHr,
Li-ion battery (non-removable),
USB charging battery
Supports a 18-W (12-V/1.5-A)
AC adapter with DC plug and
localized cable plug support
√ √
2 Chapter 1 Product description
Category Description HP Pro Slate 10 EE G1 HP Pro Tablet 10 EE G1
Operating system Preinstalled: Android 4.4.4 √
Preinstalled:
●Windows 8.1 Professional
32-bit
●Windows 8.1 Professional
32-bit for Tablets
●Windows 8.1 Professional
32-bit for Education
●Windows 8.1 Professional
32-bit for Higher
Education Emerging
Markets
●Windows 8.1 32-bit with
Bing for Tablets Chinese
(only available in the
People’s Republic of
China)
●Windows 8.1 32-bit with
Bing for Tablets Emerging
Markets
●Windows 8.1 32-bit with
Bing for Tablets
Multilingual
●Windows 8.1 32-bit with
Bing and Office 365 for
Tablets (AFO) Emerging
Markets (OOC; only
available in the People’s
Republic of China)
●Windows 8.1 32-bit with
Bing and Office 365 for
Tablets (AFO) Multilingual
(not available in Japan)
●Windows 8.1 32-bit Small
Screen Touch with Office
Home and Student CPPP
(OOC; only available in the
People’s Republic of
China)
●Windows 8.1 32-bit SST
with Office 365 (AFO)
Emerging Markets (OOC;
only available in the
People’s Republic of
China)
●Windows 8.1 32-bit SST
with Office 365 (AFO) ML
(not available in Japan)
●Windows 8.1 32-bit Small
Screen Chinese (OOC; only
available in the People’s
Republic of China)
√
3
Category Description HP Pro Slate 10 EE G1 HP Pro Tablet 10 EE G1
Operating system (continued) Preinstalled:
●Windows 8.1 32-bit Small
Screen (OOC)
OSDVD: Not supported –
service only
DRDVD: Not supported –
service only
Restore USB: Not supported –
service only
√
Serviceability End user replaceable part: AC
adapter and Stylus pen
√ √
4 Chapter 1 Product description
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