HP StorageWorks EVA4000 Guía

HP StorageWorks

Fibre Channel Disk Drive

Replacement Instructions

These instructions apply to the EVA

4000/6000/8000 product family. The part

may also be used in other HP products. Please refer to

documentation for your speciﬁc product for detailed

replacement instructions.

Printed on at least 50% total recycled ﬁber with at least

10% post-consumer paper.

First edition April, 2005

Product names mentioned herein may be trademarks of their

respectivecompaniesasreﬂected by an associated footnote.

The information in this document is subject to change without

notice.

Printed in the U.S.A.

www.hp.com

*5697-5248*

Warranty Information

If the product in which this part is being replaced is still under

HP warranty, then the replacement part(s) referred to in these

Replacement Instructions is provided under the terms and conditions

of the Hewlett-Packard Company Limited Warranty for that

product. A copy of this Limited Warranty may be viewed at:

http://h18006.www1.hp.com/products/storageworks/warranty.html

If this is a trade sale part (product out of warranty), then the replacement

part(s) referred to in these Replacement Instructions is provided under

HP's express limited warranty statement, which may be viewed at:

http://customerops.corp.hp.com/1sw/pdm_om/warranty_support/

policies/2330100.doc

The replacement part takes on either the Limited Warranty Period of the

part being replaced or a ninety-day period that begins upon installation

of the replacement part, whichever is greater.

The only warranty for this replacement product is as noted above.

Nothing in these replacement instructions should be construed as

constituting an additional warranty. The information provided in these

replacement instructions is provided "AS IS" and HP is not liable for

technical or editorial errors or omissions contained herein.

1 About This Document

This document describes the procedure for replacing the Fibre Channel

disk drive used in the EVA 4000/6000/8000 products.

2 Before you begin

Observe the following precautions when replacing the disk drive.

CAUTION:

Make sure you have a replacement part available before

removing the failed component. Removing a component

impacts cooling within the enclosure.

Do not remove more than one disk drive at a time from the

enclosure. Doing so will impact cooling of the enclosure

and may cause data loss.

Parts can be damaged by electrostatic discharge. Use

proper anti-static protection. Refer to the documentation that

shipped with your system for additional information.

Have a copy of the product User Guide available for

reference. You can download a copy of the User Guide

from the product support page on the HP web site.

3 Verifying component failure

Before replacing a disk drive, use the following methods to verify the

component failure:

CAUTION:

IfCommandViewEVAdoesnotpresentastatusconsistent

with that of the disk drive status indicators, or if Command

View or the System Event Analyzer indicates multiple

hardware failures, contact HP support for assistance. The HP

support web site is located at http://www.hp.com/support

Page 1

•Analyze any failuremessagesyoumayhavereceivedfromsystem

monitoring (System Event Analyzer).

•Check the disk drive status indicators. See Figure 1.TheFault

indicator should be On.

•Check status using Command View EVA:

1. In the Navigation pane, select Storage system > Hardware >

Rack > Disk enclosure > Bay

2. In the Content pane, select the Disk Drive tab. The Operational

state should be Failed .

3. Verify the following status conditions are met before proceeding:

• Migration state - Not migrating

• Requested usage - Ungrouped

•Actualusage-Ungrouped

4. Click Remove to prepare the disk for removal. The status

indicators on the disk drive will begin ﬂashing to help you

locate the disk.

123

Figure 1 Disk drive status indicators

1. Activity 2. Online 3. Fault

4 Removing a disk

CAUTION:

Rotating media can make the disk drive difﬁcult to handle.

To avoid dropping and damaging the disk drive, wait

approximately 30 seconds for the media to stop rotating

before removing the drive from the enclosure.

1. Push in the wine-colored ejector button (1) and pull the release

lever (2) down to the full open position.

2. Pull the disk drive part way out of the enclosure (3) and wait for the

media to stop spinning.

3. When the media has stopped spinning, remove the disk drive from

the enclosure.

0115a

Figure 2 Removing a disk drive

5Installingadiskdrive

1. Push in the ejector button on the disk drive and pull the release

lever down to the full open position.

2. Insert the drive into the enclosure as far as it will go (1).

3. Close the release lever until it engages the ejector button, and the

disk drive seats in the backplane (2).

4. Press in ﬁrmly on the disk drive to ensure it is seated properly.

0116a

Figure 3 Installing a disk drive

Page 2

6 Verifying proper operation

After replacing the disk drive, check the following to verify that the

disk drive is operating normally:

NOTE:

Itmaytakeupto10minutesforthecomponenttodisplay

good status.

•Check the disk drive status indicators. See Figure 1.

•Activityindicator(1)shouldbeonorﬂashing

• Online indicator (2) should be on or ﬂashing

• Fault indicator (3) should be off

•Check the following using Command View EVA.

• Navigate back to the component and check the operational

state. It should be

• Ensure the disk drive is using the correct ﬁrmware. Check the

Firmware Version against the supported disk ﬁrmware in the HP

StorageWorks Enterprise Virtual Array Release Notes.Themost

current edition of the release notes can be downloaded from the

following web site:http://www.hp.com/go/eva8000

If the disk drive is using an unsupported version of ﬁrmware,

contact HP support for assistance. Do not add the disk drive to a

disk group if it using an unsupported ﬁrmware version.

7 Adding the disk to a disk group

After replacing the disk, it should be added to a disk group. The disk is

typically added back into its original disk group.

1. In the Navigation pane, select Storage system > Hardware > Rack

>Diskenclosure>Bay

2. In the Content pane, select the Disk Drive tab.

3. Click Group to initiate the process for adding the disk to a disk

group.

NOTE:

If the Device Addition Policy is set to automatic, the disk will

automatically be added to a disk group. In this case the

Group option will not be available.

8Returningthe failed component

Please follow the return instructions provided with the new component.

Page 3

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