HP P9000 Manual de usuario

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33

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HP StorageWorks

P9000 for Business Continuity Manager

Software Messages

Abstract

This guide describes the error messages and error codes that are produced by HP StorageWorks Business Continuity Manager

Software including: HP StorageWorks Business Continuity Manager, HP StorageWorks Business Continuity Manager Basic,

HP StorageWorks Business Continuity Manager Extended CT Group, and HP StorageWorks Business Continuity Manager

Universal Replicator 4x4 Extended CTG. The intended audience is a storage system administrator or authorized service provider

with independent knowledge of HP StorageWorks P9000 disk arrays and the HP StorageWorks Remote Web Console.

HP Part Number: T5253-96048

Published: May 2011

Edition: Ninth

© Copyright 2007, 2011 Hewlett-Packard Development Company, L.P.

Confidential computer software. Valid license from HP required for possession, use or copying. Consistent with FAR 12.211 and 12.212, Commercial

Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are licensed to the U.S. Government under

vendor's standard commercial license.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Acknowledgments

Microsoft, Windows, and Windows XP are U.S. registered trademarks of Microsoft Corporation.

Hitachi and Universal Replicator are registered trademarks of Hitachi, Ltd. ShadowImage and TrueCopy are registered trademarks of Hitachi, Ltd.

and Hitachi Data Systems Corporation.

Export Requirements

You may not export or re-export this document or any copy or adaptation in violation of export laws or regulations.

Without limiting the foregoing, this document may not be exported, re-exported, transferred or downloaded to or within (or to a national resident

of) countries under U.S. economic embargo, including Cuba, Iran, North Korea, Sudan, and Syria. This list is subject to change.

This document may not be exported, re-exported, transferred, or downloaded to persons or entities listed on the U.S. Department of Commerce

Denied Persons List, Entity List of proliferation concern or on any U.S. Treasury Department Designated Nationals exclusion list, or to parties directly

or indirectly involved in the development or production of nuclear, chemical, biological weapons, or in missile technology programs as specified

in the U.S. Export Administration Regulations (15 CFR 744).

Revision History

DescriptionDateEdition

This document revision applies to Business

Continuity Manager version 5.2 and

higher.

September 2007First

This document revision applies to Business

Continuity Manager version 5.2 and

higher.

December 2007Second

This document revision applies to Business

Continuity Manager version 6.00 and

higher.

June 2008Third

This document revision applies to Business

Continuity Manager version 6.10 and

higher.

December 2008Fourth

This document revision applies to Business

Continuity Manager version 6.20 and

higher.

June 2009Fifth

This document revision applies to Business

Continuity Manager version 6.30 and

higher.

December 2009Sixth

This document revision applies to Business

Continuity Manager version 6.40 and

higher.

June 2010Seventh

This document revision applies to Business

Continuity Manager version 6.50 and

higher.

October 2010Eighth

This document revision applies to Business

Continuity Manager version 6.60 and

higher.

May 2011Ninth

Contents

1 Messages..................................................................................................4

Message Format.......................................................................................................................4

Message Output Format........................................................................................................4

Notations Used to Describe Messages....................................................................................5

Message Output Destination......................................................................................................6

List of Messages.......................................................................................................................6

Multi-line Messages Output to SYSTSPRT..................................................................................184

YK8310I PRT....................................................................................................................184

YK8312I PRT....................................................................................................................184

YK8314I PRT....................................................................................................................185

YK8316I PRT....................................................................................................................185

YK8318I PRT....................................................................................................................186

YK8411I PRT....................................................................................................................186

YK8413I PRT....................................................................................................................187

User Completion Codes.........................................................................................................187

Identifying the Volume to Be Processed....................................................................................188

Identifying the Volume Serial Number from the REXX Script....................................................188

Identifying the Volume Serial Number from the Configuration File...........................................188

2 Storage System Sense Byte Information......................................................189

Details of Error Codes...........................................................................................................189

3 Support and other resources....................................................................260

Contacting HP......................................................................................................................260

Subscription service..........................................................................................................260

Documentation feedback..................................................................................................260

Related information...............................................................................................................260

HP websites....................................................................................................................262

Conventions for storage capacity values..................................................................................262

Typographic conventions.......................................................................................................263

Glossary..................................................................................................264

Contents 3

1 Messages

This chapter describes the messages that are issued by Business Continuity Manager:

•“Message Format” (page 4)

•“Message Output Destination” (page 6)

•“List of Messages” (page 6)

•“Multi-line Messages Output to SYSTSPRT” (page 184)

•“User Completion Codes” (page 187)

•“Identifying the Volume to Be Processed” (page 188)

The GUI illustrations in this guide were created using a Windows computer with the Internet Explorer

browser. Actual windows may differ depending on the operating system and browser used. GUI

contents also vary with licensed program products, storage system models, and firmware versions.

Business Continuity Manager can control the following replication products:

•BC Z- Business Copy for Mainframe/Hitachi ShadowImage for Mainframe (SI)

•CA or Cnt Ac-S Z - Continuous Access Synchronous for Mainframe/Hitachi TrueCopy for

Mainframe (TC)

•CAJ or Cnt Ac-J Z - Continuous Access Journal for Mainframe/Hitachi Universal Replicator for

Mainframe (UR)

•CAA - TrueCopy Asynchronous for Mainframe (TCA)

NOTE: Hitachi TrueCopy Asynchronous (TCA) is supported on the HP StorageWorks XP Disk

Array. TCA is not supported on the P9500 Disk Array. Business Continuity Manager can be used

with both P9500 and XP disk arrays. The XP disk array copy products can be configured and

controlled using the P9000 version of BCM. With the exception of TrueCopy Asynchronous, the

HP product names are used in this manual. For compatibility with existing implementations on XP

disk arrays, the Hitachi abbreviations shown in parenthesis are accepted by the user interface.

Message Format

This section describes the format of messages that are issued by Business Continuity Manager and

the notations used in this manual.

Message Output Format

This subsection presents the format of the messages issued by Business Continuity Manager. Each

message consists of a message ID followed by the message text. The format is as follows:

YYYnnnZ message-text

where YYY indicates the program that has issued the message, nnn indicates the serial number of

the message, and Zindicates the severity of the message.

The message ID shows the source from which the message was output. IDs and their locations

include the following:

•YK8: BCM Monitor

•YK9: License

•YKA:YKCONMSG

•YKB: Messages output by the copy group definition generation function

•YKC:YKSCAN

4 Messages

•YKD:YKDELETE

•YKE:YKEWAIT

•YKF:YKFREEZE

•YKG:YKHDAX (an internal program of YKLOAD)

•YKH:YKH2B

•YKJ:YKIMPORT, or YKEXPORT

•YKK:YKINSCHK

•YKL:YKLOAD

•YKM:YKMAKE, messages displayed in the ISPF panel, or ISPFLOG

•YKN:YKRUN

•YKP:YKSTATS

•YKQ:YKQUERY

•YKR:YKRESYNC

•YKS:YKSTORE

•YKT:YKALCSVC, or YKSETENV

•YKU:YKSUSPND

•YKV:YKRECVER

•YKW:YKWATCH

•YKX:YKBLDCMD,YKDELCMD, or YKQRYDEV

•YKY: Business Continuity Manager agent

•YKZ: All commands or tools

Severity levels indicate:

•T: Fatal

•E: Error

•W: Warning

•I: Notification of information

Notations Used to Describe Messages

Following are the notations used to describe messages in this manual, and the message format.

Messages are listed in the order of message IDs.

description-of-the-messagemessage-text4

message-ID message-output-destination

SC=xx1RC=xx2

(additional-information)3

1 Information returned by the message. If the output destination is MSG, the value is set to the Severity in the message

structure. For details about the message structure, see the HP StorageWorks P9000 for Business Continuity Manager

Software Reference Guide.

2 A return code which is set when the message is output. The return code of a command contains the largest value of

all return codes of messages output while the command was processing.

3 Details identifying specific items such as error locations, or copy pair numbers. If the output destination is MSG, the

value is set to the Value in the message structure.

4 A character string enclosed in square brackets ([ ]) might be omitted.

Message Format 5

Message Output Destination

The following destinations appear in messages issued by Business Continuity Manager:

•MSG: Message structure

•TSO: TSO/E terminal

•CON: Console

•SYS: SYSLOG

•PRT: SYSPRINT or SYSTSPRT

•LOG: ISPF log

•ISPF: ISPF panel#

•XML: HP StorageWorks P9000 Command View Advanced Edition Software's log and window

#If MSGID ON is specified using the ISPF system command, the message ID and message text

are displayed in the ISPF panel. However, if MSGID OFF is specified, only the message text is

displayed at the beginning without the message ID.

If the sequence of REXX message variables is specified correctly in the MSG parameter common to

all CLI commands, the message will be saved in the sequence.

If the MSG parameter is specified incorrectly, or an error occurs while the CLI command is using

the REXX interface, the message will be sent to the user's TSO/E terminal.

For details about the CLI commands, see the HP StorageWorks P9000 for Business Continuity

Manager Software Reference Guide.

List of Messages

This section describes messages output by Business Continuity Manager and corresponding

troubleshooting actions.

Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions

(Message ID YK80x)

Explanation and Recommended ActionsMessage TextMessage ID

BCM Monitor has started.

v.r.m-nn

Version and revision number

BCM Monitor started.

(v.r.m-nn)

YK8001I CON

BCM Monitor has stopped.BCM Monitor terminated.YK8002I CON

BCM Monitor set the monitoring status of all copy groups to

INACTIVE.

time

Message output time

This is only displayed when the output

destination is SYSTSPRT.

time BCM Monitor stopped

monitoring Copy Groups.

YK8003I PRT CON

The copy progress percentage for the copy group identified by

cgid is decreasing.

time

Message output time

This is only displayed when the output

destination is SYSTSPRT.

time Synchronization

percentage decreased,

Copy Group: cgid.

YK8007I PRT CON

6 Messages

Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions

(Message ID YK80x) (continued)

Explanation and Recommended ActionsMessage TextMessage ID

An attempt to start BCM Monitor failed because of the reason

indicated in a preceding message that was output to either the

console or dd SYSTSPRT.

Contact the center administrator. If you are the center administrator,

take action that is appropriate to the previously output message,

and then restart BCM Monitor.

termination-code (decimal number)

•04: An attempt was made to start BCM Monitor without using

IKJEFT01.

•20: An attempt to analyze the YKMONOPT file failed.

•24: An attempt to analyze the YKMONCG file failed.

•32: An error occurred while loading the process module.

•36: No profile is defined in the FACILITY class of RACF.

•40: The prefix specified in the YKMONCG file is being used

by the Business Continuity Manager agent.

•44: An attempt to initialize the subtask failed.

BCM Monitor initialization

failed: termination-code.

YK8008E CON

The task terminated abnormally during startup of BCM Monitor.

BCM Monitor will stop.

task-ID

Name for identifying the task

completion-code

System completion code

Task(task-ID) abended:

completion-code.

YK8009E CON

The load module identified by load-module-name cannot be found.

BCM Monitor will stop.

Check whether the load module has been properly installed.

Module not found:

load-module-name.

YK8010E CON

The STGADMIN.YKA.BCM.YKQUERY profile or the

STGADMIN.YKA.BCM.COMMANDS profile is not defined in the

FACILITY class of RACF.

Review the RACF settings, and then restart BCM Monitor.

xxxxxxxx

Maintenance information

The profile is not defined in

the facility class of RACF:

xxxxxxxx.

YK8011E CON

The specified prefix prefix-name is being used by another program.

Review the YKMONCG file.

The specified prefix is being

used by another program:

prefix-name.

YK8012E CON

BCM Monitor terminated abnormally.

If you cannot determine the cause of this problem, obtain an ABEND

dump in SYSABEND dump format, and then make a request to

technical support to investigate the problem.

BCM Monitor abended.YK8013E CON

BCM Monitor accepted the MODIFY command-name command.MODIFY command

accepted: command-name.

YK8014I CON

BCM Monitor accepted the STOP command.STOP command accepted.YK8015I CON

There is an error in the command syntax.

Make sure that the entered command is valid.

Command syntax error.YK8016E CON

List of Messages 7

Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions

(Message ID YK80x) (continued)

Explanation and Recommended ActionsMessage TextMessage ID

There is an error in the command-name command.

Make sure that the entered command is valid.

Invalid command:

command-name.

YK8017E CON

There is an error in an operand of the command-name command.

Correct the operand, and then re-enter the command.

Operand is incorrect:

command-name.

YK8018E CON

An attempt to execute the command identified by command-name

failed because the number of commands waiting to be executed

has reached the upper limit.

Wait until all the waiting commands are finished executing, and

then re-execute the command.

The number of commands of

execution waiting exceed

the upper limit:

command-name.

YK8019E CON

Information is displayed for the command waiting to be executed.

nn

Number assigned to the waiting command

command-name

Name of the waiting command

The full name of the command is displayed, even

if the abbreviated name of the command was

entered.

parameter

Parameter specified in the waiting command

The full name of the parameter is displayed, even

if the abbreviated name of the parameter was

specified. If an omittable parameter was omitted,

the default value is displayed.

nn:

command-name[parameter].

YK8020I CON

There is no command waiting to be executed.Execution waiting command

none.

YK8021I CON

BCM Monitor returned from the sleep state.The state of sleep was

released.

YK8022I CON

The WAKEUP command cannot be executed because BCM Monitor

is not in the sleep state.

The WAKEUP command was

not executed because it is

not in a sleep status.

YK8023W CON

An attempt to allocate space to BCM Monitor failed. BCM Monitor

will stop.

Increase the region size, and then restart BCM Monitor.

maintenance-information

Detailed information to assist in analyzing the

error

Insufficient space available:

maintenance-information.

YK8024E CON

8 Messages

Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions

(Message ID YK80x) (continued)

Explanation and Recommended ActionsMessage TextMessage ID

The IRXJCL routine returned an error with the return code identified

by return-code. BCM Monitor will stop.

Check the return code. If the code is 20, the SYSEXEC DD

statement might be invalid in the cataloged procedure for startup

for BCM Monitor.

Check the JCL, and then re-execute IRXJCL.

return-code

•20:EXEC processing failed.

•20021: There was an error in the parameter list that was passed

to IRXJCL.

IRXJCL module error:

return-code.

YK8025E CON

The IRXINIT routine returned an error with the return code

identified by return-code. BCM Monitor will stop.

Check the return code.

return-code

•20: Processing failed due to an error. Check the reason code

returned to PARM7 by IRXINIT.

•100: Processing failed because the system abnormally terminated

while IRXINIT was checking the environment. The system might

output multiple messages reporting abnormal termination. R0

includes the abnormal termination code and the reason code

for abnormal termination.

abnormal-termination-code-and-

reason-code-for-abnormal-termination

IRXINIT returns the abnormal termination code

in the two trailing bytes of R0 and returns the

reason code for abnormal termination in the two

leading bytes of R0. If the reason code for

abnormal termination is larger than two bytes,

IRXINIT returns only the two trailing bytes for

the reason code for abnormal termination. For

details on the abnormal termination code and

reason code, see the MVS System Codes.

reason-code

For details about the reason code, see the

TSO/E REXX Reference.

IRXINIT module error:

code=return-code,

R0=abnormal-termination

-ode-and-reason-code

-or-abnormal-termination,

PARM7=reason-code.

YK8026E CON

List of Messages 9

Table 1 Business Continuity Manager Error Messages and Corresponding Troubleshooting Actions

(Message ID YK80x) (continued)

Explanation and Recommended ActionsMessage TextMessage ID

The IRXTERM routine returned an error with the return code

identified by return-code. BCM Monitor will stop.

Check the return code.

return-code

For details about the return code, see the TSO/E

REXX Reference.

abnormal-termination-code-and-

reason-code-for-abnormal-termination

R0 includes the abnormal termination code and

the reason code for abnormal termination.

IRXTERM returns the abnormal termination code

in the two trailing bytes of R0 and returns the

reason code for abnormal termination in the two

leading bytes of R0. If the reason code for

abnormal termination is larger than two bytes,

IRXTERM returns only the two trailing bytes of

the reason code for abnormal termination. For

details about the abnormal termination code and

reason code, see the MVS System Codes.

IRXTERM module error:

code=return-code,

R0=abnormal-termination-code-and-

reason-code-for-

abnormal-termination.

YK8027E CON

10 Messages