HP Pavilion10 Manual

HP Pavilion10 TouchSmart Notebook PC

Maintenance and Service Guide

Development Company, L.P.

Bluetooth is a trademark owned by its

proprietor and used by Hewlett-Packard

Company under license. Microsoft,

Windows, and Windows Vista are either

trademarks or registered trademarks of

Microsoft Corporation in the United States

and/or other countries. SD Logo is a

trademark of its proprietor.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: October 2013

Document Part Number: 741177-001

Product notice

This guide describes features that are

common to most models. Some features

may not be available on your computer.

Important Notice about Customer Self-Repair Parts

CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be

accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures

for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and

replacement procedures for Authorized Service Provider only parts," can damage the computer or

void your warranty.

iii

iv Important Notice about Customer Self-Repair Parts

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on

a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft

surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to

contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer

and the AC adapter comply with the user-accessible surface temperature limits defined by the

International Standard for Safety of Information Technology Equipment (IEC 60950).

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................................................... 1

2 External component identification ..................................................................................................................... 3

Finding your hardware and software information ................................................................................. 3

Locating hardware ............................................................................................................... 3

Locating software ................................................................................................................. 3

Right side ............................................................................................................................................. 4

Left side ................................................................................................................................................ 5

Display .................................................................................................................................................. 6

Top ....................................................................................................................................................... 7

TouchPad ............................................................................................................................ 7

Lights ................................................................................................................................... 7

Buttons ................................................................................................................................. 8

Keys ................................................................................................................................... 10

Bottom ................................................................................................................................................ 11

Labels ................................................................................................................................................. 11

3 Illustrated parts catalog ................................................................................................................................... 13

Computer major components ............................................................................................................. 13

Display components ........................................................................................................................... 15

Mass storage devices ......................................................................................................................... 16

Miscellaneous parts ............................................................................................................................ 17

Sequential part number listing ............................................................................................................ 17

4 Removal and replacement procedures preliminary requirements .................................................................. 21

Tools required .................................................................................................................................... 21

Service considerations ....................................................................................................................... 21

Plastic parts ....................................................................................................................... 21

Cables and connectors ...................................................................................................... 22

Drive handling .................................................................................................................... 22

Grounding guidelines ......................................................................................................... 23

Electrostatic discharge damage ........................................................................ 23

Packaging and transporting guidelines ............................................. 24

Workstation guidelines ..................................................................... 24

Equipment guidelines ....................................................................... 25

vii

5 Removal and replacement procedures for Customer Self-Repair parts ......................................................... 26

Component replacement procedures ................................................................................................. 26

Battery ............................................................................................................................... 27

6 Removal and replacement procedures for Authorized Service Provider parts ............................................... 21

Component replacement procedures ................................................................................................. 26

Top cover ........................................................................................................................... 29

Touchpad ........................................................................................................................... 35

Power button board ........................................................................................................... 36

Display assembly ............................................................................................................... 37

Speaker assembly ............................................................................................................. 41

Hard drive .......................................................................................................................... 42

System board ..................................................................................................................... 43

Power cable ....................................................................................................................... 46

RTC battery ....................................................................................................................... 47

Hard drive cable ................................................................................................................. 48

WLAN/Bluetooth combo card ............................................................................................ 50

Heat sink assembly ............................................................................................................ 52

7 Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI) ............................................................ 54

Starting Setup Utility (BIOS) ............................................................................................................... 54

Updating the BIOS ............................................................................................................................. 54

Determining the BIOS version ........................................................................................... 54

Downloading a BIOS update ............................................................................................. 55

Using HP PC Hardware Diagnostics (UEFI) ...................................................................................... 55

Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ............................... 56

8 Backing up, restoring, and recovering ............................................................................................................ 57

Creating recovery media and backups ............................................................................................... 57

Creating HP Recovery media ............................................................................................ 57

Restore and recovery ......................................................................................................................... 58

Recovering using HP Recovery Manager .......................................................................... 59

What you need to know ..................................................................................... 59

Using the HP Recovery partition (select models only) ...................................... 59

Using HP Recovery media to recover ............................................................... 60

Changing the computer boot order ................................................................... 60

Removing the HP Recovery partition ................................................................................. 60

9 Specifications .................................................................................................................................................. 61

Computer specifications ..................................................................................................................... 61

viii

35.6-cm (10.1-in), HD+ display specifications .................................................................................... 62

Hard drive specifications .................................................................................................................... 63

Specification information in Device Manager ..................................................................................... 63

10 Statement of Volatility ................................................................................................................................... 64

Non-volatile memory usage ................................................................................................................ 66

Questions and answers ...................................................................................................................... 68

11 Power cord set requirements ........................................................................................................................ 69

Requirements for all countries and regions ........................................................................................ 69

Requirements for specific countries and regions ............................................................................... 69

12 Recycling ...................................................................................................................................................... 71

Battery ................................................................................................................................................ 71

Index ................................................................................................................................................................... 72