HP Pavilion dv1000 Manual

Maintenance and Service

Guide

HP Pavilion dv1000 Notebook PC

HP Compaq nx4800 Business Notebook

Compaq Presario V2000 Notebook PC

Document Part Number: 372373-002

December 2004

This guide is a troubleshooting reference used for maintaining

and servicing the notebook. It provides comprehensive

information on identifying notebook features, components, and

spare parts; troubleshooting notebook problems; and performing

notebook disassembly procedures.

Microsoft and Windows are U.S. registered trademarks of Microsoft

Corporation. Intel, Pentium, and Celeron are trademarks or registered

trademarks of Intel Corporation or its subsidiaries in the United States and

other countries. Bluetooth is a trademark of its proprietor and used by

Hewlett-Packard Company under license.

The information contained herein is subject to change without notice. The

only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing

herein should be construed as constituting an additional warranty. HP shall

not be liable for technical or editorial errors or omissions contained herein.

Maintenance and Service Guide

HP Pavilion dv1000 Notebook PC

HP Compaq nx4800 Business Notebook

Compaq Presario V2000 Notebook PC

Second Edition: December 2004

First Edition: September 2004

Document Part Number: 372373-002

Maintenance and Service Guide iii

Contents

1 Product Description

1.1 Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1–2

1.2 Resetting the Notebook . . . . . . . . . . . . . . . . . . . . . . . 1–4

1.3 Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . 1–5

1.4 External Components . . . . . . . . . . . . . . . . . . . . . . . . 1–6

1.5 Design Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . 1–36

2 Troubleshooting

2.1 Computer Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

2.2 Troubleshooting Flowcharts . . . . . . . . . . . . . . . . . . . 2–5

3 Illustrated Parts Catalog

3.1 Serial Number Location . . . . . . . . . . . . . . . . . . . . . . 3–1

3.2 Notebook Major Components . . . . . . . . . . . . . . . . . . 3–2

3.3 Miscellaneous Plastics Kit . . . . . . . . . . . . . . . . . . . 3–18

3.4 Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . 3–20

3.5 Miscellaneous . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22

3.6 Sequential Part Number Listing . . . . . . . . . . . . . . . 3–24

4 Removal and Replacement Preliminaries

4.1 Tools Required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.2 Service Considerations . . . . . . . . . . . . . . . . . . . . . . . 4–1

4.3 Preventing Damage to Removable Drives . . . . . . . . 4–2

4.4 Preventing Electrostatic Damage . . . . . . . . . . . . . . . 4–3

4.5 Packaging and Transporting Precautions . . . . . . . . . 4–4

4.6 Workstatinon Precautions . . . . . . . . . . . . . . . . . . . . . 4–5

4.7 Grounding Equipment and Methods . . . . . . . . . . . . . 4–6

iv Maintenance and Service Guide

Contents

5 Removal and Replacement Procedures

5.1 Serial Number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

5.2 Disassembly Sequence Chart . . . . . . . . . . . . . . . . . . 5–3

5.3 Preparing the Notebook for Disassembly . . . . . . . . . 5–5

5.4 Notebook Feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–10

5.5 Memory Module . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–11

5.6 Mini PCI Communications Card. . . . . . . . . . . . . . . 5–14

5.7 Optical Drive. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–17

5.8 Switch Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–19

5.9 Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–25

5.10 Display Assembly . . . . . . . . . . . . . . . . . . . . . . . . . 5–31

5.11 Base Enclosure . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–36

5.12 USB/S-Video Controller Board . . . . . . . . . . . . . . 5–41

5.13 Speaker Assembly. . . . . . . . . . . . . . . . . . . . . . . . . 5–43

5.14 RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–45

5.15 Menu Control Button Board . . . . . . . . . . . . . . . . . 5–46

5.16 Heat Sink. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–49

5.17 Fan. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–51

5.18 Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–53

5.19 System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–55

5.20 LED Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–62

6 Specifications

A Connector Pin Assignments

B Power Cord Set Requirements

C Screw Listing

Index

Maintenance and Service Guide 1–1

Product Description

The HP Pavilion dv1000 Notebook PC 1and the

HP Compaq nx4800 Business Notebook and Compaq Presario

V2000 Notebook PC (both represented by 2) offer advanced

modularity, Intel® Mobile Pentium® M and Celeron® M

processors, and extensive multimedia support.

HP Pavilion dv1000, HP Compaq nx4800, and

Compaq Presario V2000

1–2 Maintenance and Service Guide

Product Description

1.1 Features

■The following processors are available, varying by

notebook model:

❏Intel Pentium M 745 (1.8-GHz) with 400-MHz front

side bus (FSB)

❏Intel Pentium M 735 (1.7-GHz) with 400-MHz FSB

❏Intel Pentium M 725 (1.6-GHz) with 400-MHz FSB

❏Intel Pentium M 710 TJ85 (1.4-GHz) with 400-MHz FSB;

operates at a lower temperature than other processors

❏Intel Celeron M 340 (1.5-GHz) with 400-MHz FSB

❏Intel Celeron M 330 (1.4-GHz) with 400-MHz FSB

■14.0-inch WXGA (1280 × 768) TFT display with over

16.7 million colors, varying by notebook model

■80-, 60-, or 40-GB high-capacity hard drive, varying by

notebook model

■256-MB DDR synchronous DRAM (SDRAM) at 266 MHz,

expandable to 2.0 GB on notebook models with Intel Mobile

Pentium M processors and 1.0 GB on notebook models with

Intel Celeron M processors

■Microsoft® Windows® XP Home Edition or Windows XP

Professional, or Free DOS, varying by notebook model

■Full-size Windows keyboard with embedded numeric keypad

■TouchPad pointing device with on button and dedicated

two-way scroll region

■Integrated 10/100 BASE-T Ethernet local area network

(LAN) network interface card (NIC) with RJ-45 jack

■Integrated high-speed 56K modem with RJ-11 jack

■Integrated wireless support for Mini PCI IEEE 802.11b and

802.11b/g WLAN device

Product Description

Maintenance and Service Guide 1–3

■Support for one Type II PC Card slots, with support for both

32-bit (CardBus) and 16-bit PC Cards

■External 65-watt AC adapter with 3-wire power cord

■6-cell or 12-cell Li-Ion battery pack

■Stereo speakers with volume up and down buttons

■Support for the following optical drives:

❏8X Max DVD+RW/R and CD-RW Combo Drive

❏4X Max DVD+RW/R and CD-RW Combo Drive

❏8X Max DVD-ROM Drive

❏24X Max DVD/CD-RW Combo Drive

■Connectors:

❏External monitor

❏Universal Serial Bus (USB) v. 2.0

❏RJ-11 (modem)

❏RJ-45 (network)

❏Audio-out (headphone)

❏Audio-in (microphone)

❏Power

❏IEEE 1394 digital (select models only)

❏S-Video-out (select models only)

❏Infrared (HP Pavilion notebook models only)

❏Parallel

❏Serial

❏Docking (select models only)

❏Digital memory card reader (select models only)

1–4 Maintenance and Service Guide

Product Description

1.2 Resetting the Notebook

If the notebook you are servicing has an unknown password,

follow these steps to clear the password. These steps also

clear CMOS:

1. Prepare the notebook for disassembly (refer to Section 5.3,

“Preparing the Notebook for Disassembly,” for more

information).

2. Remove the real time clock (RTC) battery (refer to

Section 5.14, “RTC Battery,” for more information).

3. Wait approximately 5 minutes.

4. Replace the RTC battery and reassemble the notebook.

5. Connect AC power to the notebook. Do not reinsert any

battery packs at this time.

6. Turn on the notebook.

All passwords and all CMOS settings have been cleared.

Product Description

Maintenance and Service Guide 1–5

1.3 Power Management

The notebook comes with power management features that

extend battery operating time and conserve power. The

notebook supports the following power management features:

■Standby

■Hibernation

■Setting customization by the user

■Hotkeys for setting the level of performance

■Battery calibration

■Lid switch standby/resume

■Power/standby button

■Advanced Configuration and Power Management (ACPM)

compliance

1–6 Maintenance and Service Guide

Product Description

1.4 External Components

The external components on the front of the HP Pavilion dv1000

notebook are shown below and described in Table 1-4.

Front Components, HP Pavilion dv1000

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