HP RP5 Retail System Manual de operación y mantenimiento

Hardware Reference Guide

HP RP5 Retail System

Development Company, L.P.

The information contained herein is subject

to change without notice. The only

warranties for HP products and services are

set forth in the express warranty statements

accompanying such products and services.

Nothing herein should be construed as

constituting an additional warranty. HP shall

not be liable for technical or editorial errors

or omissions contained herein.

First Edition: March 2014

Document Part Number: 756968-001

Product Notice

This guide describes features that are

common to most models. Some features

may not be available on your computer.

Not all features are available in all editions

of Windows 8. This computer may require

upgraded and/or separately purchased

hardware, drivers and/or software to take

full advantage of Windows 8 functionality.

See http://www.microsoft.com for details.

This computer may require upgraded and/

or separately purchased hardware and/or a

DVD drive to install the Windows 7 software

and take full advantage of Windows 7

functionality. See

http://windows.microsoft.com/en-us/

windows7/get-know-windows-7 for details.

Software terms

By installing, copying, downloading, or

otherwise using any software product

preinstalled on this computer, you agree to

be bound by the terms of the HP End User

License Agreement (EULA). If you do not

accept these license terms, your sole

remedy is to return the entire unused

product (hardware and software) within 14

days for a refund subject to the refund

policy of your place of purchase.

For any further information or to request a

full refund of the computer, please contact

your local point of sale (the seller).

About This Book

This guide provides basic information for upgrading this computer model.

WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily

harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could result in

damage to equipment or loss of information.

NOTE: Text set off in this manner provides important supplemental information.

iii

iv About This Book

Table of contents

1 Product Features ............................................................................................................................................ 1

Standard Configuration Features ......................................................................................................... 1

Front Panel Components ..................................................................................................................... 2

Rear Panel Components ...................................................................................................................... 3

Changing from Desktop to Tower Configuration .................................................................................. 4

Installing the Optional Port Cover ......................................................................................................... 5

Serial Number Location ........................................................................................................................ 6

2 Hardware Upgrades ........................................................................................................................................ 7

Warnings and Cautions ........................................................................................................................ 7

Removing the Computer Access Panel ................................................................................................ 8

Replacing the Computer Access Panel ................................................................................................ 8

Removing the Front Bezel .................................................................................................................... 9

Installing an Optical Drive Bezel ......................................................................................................... 10

Removing a Bezel Blank .................................................................................................................... 11

Replacing the Front Bezel .................................................................................................................. 11

Installing Additional Memory .............................................................................................................. 12

DIMMs ............................................................................................................................... 12

DDR3-SDRAM DIMMs ...................................................................................................... 12

Populating DIMM Sockets ................................................................................................. 13

Installing DIMMs ................................................................................................................ 14

Installing a Half-Height Expansion Card ............................................................................................. 17

Installing a 12-Volt Powered USB Expansion Card ........................................................... 18

Installing a Second DisplayPort Expansion Card .............................................................. 24

Installing a Full-Height Expansion Card ............................................................................................. 27

Installing a Powered Serial Port Expansion Card .............................................................. 28

Configuring Powered Serial Ports ...................................................................................... 32

Replacing the Riser Card ................................................................................................................... 32

Drive Positions ................................................................................................................................... 39

Installing and Removing Drives .......................................................................................................... 39

System Board Drive Connections ...................................................................................... 41

Removing an Optical Drive from the 5.25-inch Drive Bay ................................................. 42

Installing an Optical Drive into the 5.25-inch Drive Bay ..................................................... 44

Removing a Secondary Hard Drive from the 3.5-inch Drive Bay ....................................... 48

Installing a Secondary Hard Drive into the 3.5-inch Drive Bay .......................................... 50

Removing and Replacing the Primary 3.5-inch Internal Hard Drive .................................. 51

Replacing the Battery ......................................................................................................................... 57

Appendix A External Security Devices .......................................................................................................... 59

Installing a Security Lock .................................................................................................................... 59

HP Keyed Cable Lock ........................................................................................................ 59

Padlock .............................................................................................................................. 60

HP Business PC Security Lock .......................................................................................... 61

Front Bezel Security .......................................................................................................... 65

Appendix B Optional Integration Tray and Accessories .............................................................................. 67

Appendix C Electrostatic Discharge .............................................................................................................. 69

Preventing Electrostatic Damage ....................................................................................................... 69

Grounding Methods ............................................................................................................................ 69

Appendix D Computer Operating Guidelines, Routine Care and Shipping Preparation .......................... 70

Computer Operating Guidelines and Routine Care ............................................................................ 70

Optical Drive Precautions ................................................................................................................... 71

Operation ........................................................................................................................... 71

Cleaning ............................................................................................................................. 71

Safety ................................................................................................................................. 71

Shipping Preparation .......................................................................................................................... 71

Index ................................................................................................................................................................... 72

1 Product Features

Standard Configuration Features

Features may vary depending on the model. For a complete listing of the hardware and software

installed on the computer, run the diagnostic utility (included on some computer models only).

Some models include an optical drive while other models have a driveless bezel covering the optical

drive bay. On models without an optical drive, the driveless bezel can be removed and replaced with

an optical drive and optical drive bezel.

Figure 1-1 Configuration

NOTE: This product features optional Powered USB ports. In the retail industry, “Powered USB” is

also referred to as “USB + Power,” “USB Plus Power,” and “Retail USB.” In this document, these

ports are referred to as “Powered USB.”

Standard Configuration Features 1

Front Panel Components

Drive configuration may vary by model.

Figure 1-2 Front Panel Components

Table 1-1 Front Panel Components

1 5.25-inch Optical Drive (optional) 5 NIC Link Light

2 Power On Light 6 USB Ports (2)

3 Dual-State Power Button 7 NIC Activity Light

4 Hard Drive Activity Light

NOTE: Some models without an optical drive include a driveless bezel in place of the optical drive bezel. Other

models without an optical drive include an optical drive bezel with a bezel blank covering the optical drive bay.

The USB ports are located behind a sliding door.

The NIC link light indicates a network connection. The NIC activity light indicates network activity.

The Power On Light is normally green when the power is on. If it is flashing red, there is a problem with the computer

and it is displaying a diagnostic code. Refer to the Maintenance and Service Guide to interpret the code.

2 Chapter 1 Product Features

Rear Panel Components

Table 1-2 Rear Panel Components

1 Powered USB 24V 10 Cash Drawer Connector

2 Serial Connector (COM3) (optional) 11 DisplayPort

3 RJ-45 Network Connector 12 Serial Connector (COM2)

4 Serial Connector (COM4) (optional) 13 USB 3.0 Ports (2)

5 Serial Connector (COM1) 14 USB 2.0 Ports (3)

6 PS/2 Mouse Connector (green) 15 VGA Connector

7 Line-In Audio Connector (blue) 16 PS/2 Keyboard Connector (purple)

8 Power Cord Connector 17 Line-Out Connector for powered audio

devices (green)

9 Powered USB 12V (optional)

NOTE: Arrangement and number of connectors may vary by model.

An optional eSATA adapter, an optional parallel port, and an optional second DisplayPort are

available from HP.

The serial ports can be configured as 5V or 12V powered serial ports.

CAUTION: The cash drawer connector is similar in size and shape to a modem jack. To avoid

damage to the computer, DO NOT plug a network cable into the cash drawer connector.

CAUTION: The system must be powered off before installing or removing peripherals on serial

ports.

Rear Panel Components 3

Changing from Desktop to Tower Configuration

The computer can be used in a tower orientation with an optional tower stand that can be purchased

from HP.

1. Remove all removable media, such as optical discs or USB flash drives, from the computer.

2. Turn off the computer properly through the operating system, then turn off any external devices.

3. Disconnect the power cord from the power outlet and disconnect any external devices.

4. Orient the computer so that its right side is facing down and place the computer in the optional

stand.

Figure 1-3 Changing from Desktop to Tower Orientation

NOTE: To stabilize the computer in a tower orientation, HP recommends the use of the

optional tower stand.

5. Reconnect the power cord and any external devices, then turn on the computer.

NOTE: Ensure at least 10.2 centimeters (4 inches) of space on all sides of the computer

remains clear and free of obstructions.

4 Chapter 1 Product Features

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