HP Pavilion 200-5020 Manual de usuario

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and services are set forth in the express

statements accompanying such products and

services. Nothing herein should be construed as

constituting an additional warranty. HP shall not

be liable for technical or editorial errors or

omissions contained herein.

HP assumes no responsibility for the use or

reliability of its software on equipment that is not

furnished by HP.

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written consent of HP.

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P.O. Box 4010

Cupertino, CA 95015-4010

USA

Development Company, L.P.

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The information in this document is subject to

change without notice.

Understanding hard disk drive space

The hard disk drive on the Hewlett-Packard and

Compaq computers with the Microsoft®

Windows operating system preinstalled may

appear to be smaller than the size stated in the

product specifications, in the documentation, or

on the box. Hard disk drives are described and

advertised by manufacturers in terms of decimal

(base 10) capacity. Microsoft Windows and

other programs, such as FDISK, use the binary

(base 2) numbering system.

In decimal notation, one megabyte (MB) is equal

to 1,000,000 bytes, and one gigabyte (GB) is

equal to 1,000,000,000 bytes. In the binary

numbering system, one megabyte is equal to

1,048,576 bytes, and one gigabyte is equal to

1,073,741,824 bytes. Because of the different

measuring systems, you may see a difference

between the size reported by Microsoft

Windows and the size advertised. The storage

capacity of the hard disk drive is as advertised.

Microsoft Windows reports smaller capacity in

the Windows Explorer tool and in the computer

window because it shows information about one

partition on the hard disk drive at a time. One of

the partitions contains the System Recovery

information.

Table of contents

1 Getting information

2 Setting up your computer

Protecting your computer ......................................................................... 3

Guidelines for installing software and hardware devices ............................. 4

Connecting to the Internet ........................................................................ 4

Transferring files and settings to your new computer ................................... 5

3 Troubleshooting and maintenance

Computer does not start .......................................................................... 6

Power ................................................................................................... 7

Display (monitor) .................................................................................... 7

Keyboard and mouse (with cable) ............................................................ 8

Keyboard and mouse (wireless) ............................................................... 9

Speakers and sound ............................................................................. 10

Internet access ..................................................................................... 11

Software troubleshooting ....................................................................... 12

Maintenance ....................................................................................... 15

System Recovery .................................................................................. 17

Recovery discs ..................................................................................... 20

ENWW v

vi ENWW

1 Getting information

Type of information Where to find

●Set up your computer. Setup poster included with your computer.

●See how-to videos about using

the features of your computer.

Visit www.hp.com/supportvideos (English only)

●Use the computer.

●Connect to the Internet.

●Recover factory settings.

Getting Started (this guide)

●Learn how to use the

Microsoft® Windows® 7

operating system.

●Find Windows 7 password

information.

●Troubleshoot the most common

computer hardware and

software issues.

●Find links to driver updates.

●Read frequently asked

questions.

Help and Support

Click the Start button, and then click Help and Support or visit

www.hp.com/go/win7.

Windows 7 troubleshooting tools

1. Click the Start button, click Control Panel, and then click System

and Security.

2. Under Action Center, click Find and fix problems

(troubleshooting).

●Find electronic user guides

and specifications for your

computer model.

●Order parts and find

additional troubleshooting

help.

HP Support Web site: www.hp.com/support

●Upgrade or replace

components of your computer.

Upgrading and Servicing Guide

Click the Start button, click All Programs, and then click User Guides.

If the guide is not available there, visit www.hp.com/support

●Find computer warranty

information.

●Get technical support.

Limited Warranty and Support Guide or the Warranty and Support

Information included with your computer.

ENWW 1

Type of information Where to find

●Get up-to-date information and

help from the Windows

community.

www.hp.com/support/consumer-forum

●Connect to a TV. Watching and Recording TV

Click the Start button, click All Programs, and then click User Guides.

If the guide is not available there, visit www.hp.com/support

●Get special utilities for

computer owners.

PC Help & Tools folder

Click the Start button, click All Programs, and then click PC Help &

Tools.

●Maintain your computer. HP Support Assistant — Maintains your computer performance and resolve

problems faster by using automated updates, onboard diagnostics, and

guided assistance.

Click the Start button, click All Programs, click HP, and then click

HP Support Assistant.

●Find ergonomic information. Safety & Comfort Guide

Click the Start button, click All Programs, and then click User Guides

or visit www.hp.com/ergo.

WARNING!

To reduce the risk of electrical shock or damage to your equipment: Place the computer in a

location away from water, dust, moisture, and soot. These can increase the inside temperature, or can cause fire

or electrocution.

WARNING!

Do not disable the power cord grounding plug. Plug the power cord in a grounded (earthed)

outlet that is easily accessible at all times.

WARNING!

Disconnect power from the equipment by unplugging the power cord from the electrical outlet.

WARNING!

The power supply is preset for the country/region in which you purchased your computer. If you

move, check the voltage requirements for your new location before plugging the computer into an AC power

outlet.

WARNING!

To prevent direct exposure to laser beam, do not try to open the enclosure of the CD or DVD

drives.

2 Chapter 1 Getting information ENWW

NOTE:

Some features might not be available on systems that are shipped without a version of Microsoft

Windows.

2 Setting up your computer

❑Follow the steps on the setup poster included with your computer.

❑Place the computer so that all ventilation openings are unobstructed and cabling is not in a walkway or

where it can be stepped on or damaged by placing furniture on it.

❑Connect all power cords from the monitor, computer, and accessories to a power surge protection device that

is specifically labeled as having surge protection, an uninterruptible power supply (UPS), or a similar device.

If the computer has a television tuner, or a modem or telephone connection, protect the computer by using

surge protection with these signal inputs as well. Connect the television cable or the telephone line cord to the

surge protection device, and then connect the device to the computer.

❑Download and install operating system updates.

❑Look in the computer box for additional printed details or updates.

❑Read the Safety and Regulatory Information document in the User Guides folder.

❑Read the Safety & Comfort Guide for proper workstation setup, posture, health and work habits, and

electrical and mechanical safety information. Click the Start button, click All Programs, and then click

User Guides or visit www.hp.com/ergo.

Protecting your computer

Computer risk Computer feature

Unauthorized use of the

computer or user account

User password

A password is a group of characters that you choose to secure computer

information.

Unauthorized access to Setup

Utility, BIOS settings, and

other system identification

information

Administrator password

ENWW Protecting your computer 3

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